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Paul Broschk

Paul Broschk
Technician
Reviews: 594
Average: 4.96 stars
Background: 3/4/2013
Drug Test: 3/4/2013
Paul Broschk has received 594 reviews, averaging 4.96 Stars:
1 2 3 4 5

Paul Broschk's Bio:

Paul resides in Rocky River with his wife, Jen, two children, Paul Jr. and Summer. He is very passionate about his work. Paul enjoys coaching football and loves fast cars. Paul likes meeting new people and is always willing to lend a helping hand.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul did a great job. Called before he arrived, diagnosed the issue, gave me my options and completed the repairs on the spot. What more could you ask for? Also, Paul was very pleasant to work with.

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A Response from: Jeffery Ware

Thank you Mr. Arnos. We agree, Paul did an excellent job of representing Precision Door. Please do not hesitate to call for any future issues you or someone you care about may have.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My service call on Monday, Feb. 3 went quite well. The technician, Paul,was friendly, courteous, knowledgeable, and thorough. He explained what the problem was and then took care of it. Paul seems to really enjoy his work. I will request him again for any future garage-door opener problems.

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A Response from: Jeffery Ware

Thank you Mr. Nash. We are pleased that Paul was able to provide a good experience for you. All of our technicians are courteous, professional and knowledgeable. Paul does enjoy what he does, which he transfers to the customer. If and when you call please ask for Paul and we will make sure you are on his schedule.

Paul Broschk Service Provided:
Garage Door Opener Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was very good. He has been here a few times to repair our garage door and he is always very professional. We have been very satisfied with your company. We will surely contact you for any other garage door needs.

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A Response from: Jeffery Ware

Our goal is 100% customer satisfaction Mrs. Ondrejech.

Paul Broschk Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had used them before very professional and work will fast I would highly recommend

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A Response from: Jeffery Ware

Thank you Mr. Cook for being a loyal customer

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience was great start to finish. Really impressed with the e-mail confirmation with the name and picture of the tech coming to my house. Paul was on time and did a great job of fixing our garage door...even in the bitter cold temperature we had today. He explained my options and when the job was finished walked me through everything that was performed. Great service. Thanks Paul!!

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A Response from: Jeffery Ware

Thank you Mrs. Lannum. The picture and bio are our way relieving some of the anxiety a homeowner may experience about having a stranger in their home. We want your experience to be a good one and our technicians understand that. Being on time, friendly, courteous and professional show respect to the homeowner.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called Precision, and was set up with an appointment faster than I believed was possible. Received confirmation email with a list of Precision employees and their photos for security. Paul was wonderful. Quickly assessed the issues, explained the problem in a way that was clear, even tho I know very little on the subject. He came up with three different solutions and helped me choose which was best for me. He was able to start work immediately. I would recommend Precision to everyone.

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A Response from: Jeffery Ware

We do our best to provide prompt service. The entire process of us arriving at your home, the phone calls, the pictures and background checks of our techs, is designed to relieve some of the stress and anxiety a homeowner may experience when a total stranger comes to their home. Thank for allowing us to serve you.

Paul Broschk Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I got the name from the yellow pages, and called because there is no extra charges for emergency calls. I was very happy with the technician you sent, I think his name was Paul. I definitely recommend your company for friends.

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A Response from: Jeffery Ware

Thank for your feedback. We want our customers to be 100% satisfied when we are done. Please do tell others about us.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was very professional and knowledgeable about our questions. He took the time to answer my questions. He also gave me suggestions for future replacements of our garage door and opener. He knew what to do and went right to work. He also was very patient with my husband. who wanted to watch and learn about what Paul was doing.

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A Response from: Jeffery Ware

Thank you Mrs. Ondrejech. Our technicians are very professional and knowledgeable about garage doors. When we are at your home, you are the most important person at that time. We go the extra mile to make sure you are completely satisfied.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service Man was very professional and did a very good job repairing the door.

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A Response from: Jeffery Ware

Thank you both for your feedback. Please share your experience with friends and family.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with the professional and courteous service technician. All work was explained to me and the work was done quickly. I would recommend precision to my family.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door Mr. Beck. Paul does an excellent job of explaining the issue and the correct solution for that problem. Please recommend Precision door to others.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician arrived early and was very efficient and knowledgeable about different systems. He found the problem (poor installation and shoddy wiring by the original installer). fixed the door and was finished in no time.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Fields. We have a really sharp team, all of the guys are very knowledgeable and can solve any garage door issue. Our service is second to none. Please call on us for any future garage door needs.

Paul Broschk Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Yesterday was the coldest day of the year, and when I called because my garage door wouldn't close, your service tech Paul came out and made it seem that his only concern was making sure that I was satisfied with his service. We haven't had to call you very often because you sell a good product, but I am pleased with how well you stand by that product, and how your service people respond to the needs of me, the consumer. I have never had a bad experience with any of your techs, and even had them install new equipment at my mother-in-laws home. I will continue to refer your company to others. Keep up the good work! Oh, and thank you!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Evans. Yes it is quite cold but we have a job to do. At that moment your complete satisfaction was the most important issue. Thank you for being a loyal customer and we will always try to provide you the level of service you have come to know from Precision Door.

Paul Broschk Service Provided:
Garage Door Opener Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was very knowledgeable and dedicated to come out on New Year's Eve in the freezing cold...Thanks!

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A Response from: Jeffery Ware

Thank you for sharing your experience Mr. David. Our customers are our business. No one wants to have to deal with the inconvenience of a broken garage door. When that happens call Precision Door.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was a great experience for a change, the company and person that came out to do my work was great...friendly , informative, and not pushy !! I replaced everything and am amazingly happy about the whole experience...i have the lifetime warranty and love my new QUIET door !!! finally i get to recommend a good company !!!

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A Response from: Jeffery Ware

I must say reviews like this assures me that our technicians are doing what we have asked of them. We ask them to be ambassadors of Precision Door. Our goal is to create a fan base that will tell others about the wonderful experience they had with Precision, from the start to the finish. Thank you for allowing us to serve you Mr. Greenberg

Paul Broschk Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Just had my garage door overhauled by Precision. Paul did a great job, very professional, very considerate. It's never worked better or quieter! Thanks much, Dennis

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A Response from: Jeffery Ware

Thank you for your input Mr. Willis. As you well know, at Precision Door we want to WOW our customers. Our technicians understand the importance of great customer service. Please share your experience with others.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found you in the yellow pages. Confirmed my choice thru Angies List. Technician was on time and found my opener was beyond repair. He patiently explained the problems, likely causes and suggested the solution. After answering my questions I gave the OK to replace the opener, rollers and cables. Zoran represented your Company well. I hope I wont need his services anytime soon but if I should I will call Precision.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Eppich. Angies List is a good referral source for us. Zoran is a very patient person and understands the importance of talking to customers vs. talking at them. We are pleased Zoran was able to solve the problem.

Paul Broschk Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great professional service. Expert installation.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Rosa. Our goal is 100% customer satisfaction.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision provided me with an email naming my technician and identifying him by picture and bio minutes after making the appointment. Paul arrived promptly in a Precision truck, Precusuib labled clothing and ID, listened to my concerns and went right to work diagnosing my problem. He also provided me with options for future consideration and the rationale for such suggestions. There was no upsell pressure and his demeanor was friendly and reassuring. I am impressed with Precision from my first view of the home page to the wave goodbye to Paul as he drove away!

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A Response from: Jeffery Ware

We do all of the above mentioned to remove some of the anxiety homeowners may experience when a stranger enters their home. We encourage our technicians to be courteous and professional. Our goal is to educate our customers so they are able to make the decision about their door. We want it to be a pleasurable experience and want you to tell friends and families about us. Thank you for choosing Precision Door.

Paul Broschk Service Provided:
Garage Door Opener Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for the 5-Star service! I received service the same day I called. Paul was professional, efficient, knowledgeable and extremely polite and friendly. I would not hesitate to recommend Precision to my friends and family for their garage door needs.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Marmaros. We want to provide the highest level of service possible to our customers. We stress the importance of being prompt, courteous and professional to our technicians every day. Our goal is when someones garage door needs service, they intuitively call Precision because a family member, neighbor or friend has told them about their experience with us. Thank you for choosing Precision Door.

Paul Broschk Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are quite satisfied and pleased with Paul's professional and our door is working better than ever. I would recommend Precision and Paul to anyone having garage door issues.

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A Response from: Jeffery Ware

We appreciate your feedback Mrs. Vallardi. Our goal is 100% customer satisfaction. We are pleased your experience was good. Thank you for choosing Precision.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was excited and overwhelmed with the work that was done. The worker was very pleasant and answered any question that I need help with. He did an awesome job and I would greatly recommend anyone to them.

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A Response from: Jeffery Ware

Thank your your feedback Mrs. Shannon. We appreciate your business and please call o us for any future garage door issues.

Paul Broschk Service Provided:
Garage Door Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have been a Precision Door customer for a number of years. Everyone I have dealt with at the company has been professional and courteous. In particular, I want to compliment Service Technician Paul Broschk. he has been to my house on two occasions, has always been very friendly and took the time to explain to me the work that he performed and the operation of my door opener. I plan on requesting Paul for any future repairs that are needed. Thanks, Paul Keppler

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A Response from: Jeffery Ware

Thank you for your continued loyalty Mr. Keppler. Since Paul has made such a favorable impression with you we will try to ensure Paul is available to service your door.

Paul Broschk Service Provided:
Garage Door Opener Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The serviceman was very personable and pleasant, and did a great job on my very dilapidated garage door. Now it works great! Thank you very much.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Hnat. We strive to provide 100% customer service. Thank you for choosing Precision Door.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Cables

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was prompt and knowledgeable and personable. He was professional and explained to me everything I needed to know about the repair and costs. I would recommend this company to anyone who needs their expertise.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Speer. We do our best to provide prompt, professional and courteous service to all of our customers. Please share your experience with others.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with promptness and the professional installation . Paul did an excellent job and I would highly recommend this company. Was also impressed by the use of the new technology. Very pleased with results.

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A Response from: Jeffery Ware

Thank you taking time to write a review Mr. Rice. Prompt, professional and courteous is one of the many things that separate us from the other companies.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Work was made carefully, soon enough and successful.The working style is professional and good attention to purchaser's needs.Thank for good service.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door. We strive to deliver our customers prompt, professional and courteous service. Please tell others about that experience.

Paul Broschk Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was a rock star. He is an excellent technician and very well mannered. Excellent service. He not only serviced my broken spring and other necessary replacement parts, but also diligently explained how a garage door operates to my 2 children. Paul was a great teacher and the kids loved it. My son gathered some broken parts for his project about pulley's at school that is due in 2 days. Thank you very much Paul. My garage used to sound horrible before, after replacing the rollers, it is so smooth. I would recommend getting this replaced if you have a squeaky garage when you open and close. Overall 5 stars.

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A Response from: Jeffery Ware

It seems Paul made a favorable impression on the family and also solved your garage door issues. Please share your experience with others.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was totally satisfied with the service and the outcome.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Akins. We strive for 100% customer satisfaction.

Paul Broschk Service Provided:
Garage Door Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Where do I start, your web page provided me with all I needed to know about the different garage door motors, how the whole garage system works. When Paul Broschk arrived at my home I already had a photo of him thanks again to your e-mail sent to me prior to his arrival. Let me just say I hate spending money for repairs. I thought I was going to spend about $200.00 for a Spring replacement, but ended up spending more. Because of Paul taking his time to go over every part of my garage safety inspection and pointing out what was needed. I was given three options and went with the best option. My family safety is very important to me. Paul was not just about the job, but he was very caring and knew his job. He cleaned up after himself and went over everything he replaced and its function. He is very easy to talk to and was more than helpful. I will call on and refer friends and family to Precision Door and I will have them ask for Paul, that's how good and friendly he was. I plan to do business with you all in the future when I need a motor replaced. Thanks again, there is nothing like a working garage door and to know I have 24/7 service. Why would you go anywhere else.

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A Response from: Jeffery Ware

Thank you for the awesome review Mr. Johnstone. We want our customers to have a memorable experience from the very beginning to the end. We want to relieve the anxiety of a stranger coming into their home, hence the picture. We try to empower the homeowner to make the best decision tailored to their needs. Precision Door retains only the most knowledgeable and personable employees, ones that understand the importance of true customer service. Please share your experience with others.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician was very professional and informative. explained everything he was installing. Very neat and cleaned up the job site. Would recommend him highly.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Martin. We want our customers to have a memorable experience.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Broschk
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Ste D

Cleveland, OH 44125