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Anthony Wise's Bio:
Anthony is a loving husband and a proud father of two teenage boys. He enjoys spending his spare time producing music videos for local artists but always makes certain he has time to watch his favorite sport teams play. Mr. Wise looks forward to a delicious home cooked meal that isn't complete until dessert is served.
Mayfield Heights, OH
Thank you posting this review Mrs. Galardo. As I told you during our phone conversation, we here at Precision really value our relationship with our customers. We will not allow something minor to change the fabric of that relationship, which is honesty and goodwill. Please tell others about us and do not hesitate to call Precision for any future garage door needs.
Solon, OH
Our garage door broke this morning and Precision was able to have someone come out this afternoon to fix the door! Anthony did a great job of giving options of what we can do to fix the door and it was done by the afternoon!
- Amit & sonya Patel
Thank you for your feedback Mrs. Patel. We generally are able to provide same day service to our customers. Our technicians are the best. Thank you for choosing Precision.
Solon, OH
The service was prompt, within hours of calling -- and it was thorough. All the parts were covered under warranty, and the young man was happy to review everything he fixed and even showed me that the spring that was broken was replaced with a slightly larger one to ensure durability.
- Marty Guastella
We try to provide prompt professional service to our customers. We want your experience with Precision Door to be a pleasurable one. Thank you for choosing us.
Mentor, OH
Prompt service. The technician was very knowledgeable and courteous. I will recommend Precision to my friends.
- Denis Shinhearl
Thank you for choosing Precision Door Mr. Shinhearl. Please recommend us to friends and family.
Beachwood, OH
The technician, Anthony, that was sent to my home to repair my garage door was prompt, polite, professional, and respectful of my property. He repaired my garage door within an hour and I was free to enjoy the rest of my weekend. Thank you, for great service.
- Sharmen Lett
Thank you for your feedback. We do our best to provide prompt, professional and courteous service to all of our customers. Hope you had an enjoyable weekend. Please share your experience with others.
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Technician: Anthony Wise
Willoughby, OH
I did like all the fixes that your technician did and he was very curteous and explained everything he was doing. The only reason I did not give you a 5 star rating is your billing or receipt process. I never got a print out and still really am not sure what the bill consisted of other than the handout your technician showed me initially. I don't fault the technician with this but whatever software you are using. So please could you send me a copy of the bill Thanks. Frank
- Frank Lyon
Thank you for your input Mr Lyon. We apologize for any angst you may have experienced and hopefully that situation has been resolved.
Lyndhurst, OH
The repairman communicated well, arrived on schedule. He inspected the door, found a problem we had not seen, and repaired it under warranty. A small scratch in the new door section occurred on route to our house, which the repairman offered to replace. I chose to have the scratch painted, instead.
- David Kenagy
We appreciate your feedback Mr. Kenagy. Our goal is 100% customer satisfaction. Mishaps occur from time to time, but we try really hard to take care of our customers.
Cleveland, OH
I am very pleased with Anthony's workmanship and his knowledge of how to properly replace my garage door snap latch. While the garage door snap latch may appear to be a small part, there is a tremendous amount of labor and precision required to get the part fitted properly. Anthony did a terrific job!
- Jesse Hall
Thank you for your feedback Mr. Hall. Customer satisfaction is our goal, paying attention to the smallest detail is what separates us from our competition. We really take care of our customers.
Cleveland, OH
I am very pleased to write this review. I give Precision five (5) stars. From beginning to end the experience was awesome. I did not have to leave a message and wait for a call back, I was able to speak to a person and set an appointment. The Technician was at my home by 8:30 A.M. and finished before 11:00 A.M. He was professional, personable, thorough and courteous. He gave complete explanations, offered options and did an excellent job. I will recommend Precision to my friends and relatives. I am thoroughly pleased.
- Viola Brown
Thank you for your feedback Mr. Lester. We want to provide the best possible experience for our customers. Start to finish we want to take care of our customers. There are many companies that can repair your door, so we need to be better and we are. Our goal is 100% customer satisfaction and fixing it right the first time.
Avon Lake, OH
Very pleased with service. Prompt, efficient, friendly and explained everything each step of the way. Arrived early for apointment, was courteous,cleaned up after, and completed repairs in less than 1 hour. Would definitely refer to others.
- Lee Fisher
Thank you for your input Mr. Fisher. The qualities you mentioned are the very things that separate us from our competitors. We want our customers to have a pleasurable experience with us. Please recommend Precision to others in need of garage door repair.
Chagrin Falls, OH
Anthony did a great job replacing our garage door opener. We worked quickly and provided us with what we needed. Thanks Precision.
- Shelley & steve Curtis
Thank you for your feedback. We try to provide prompt professional service to our customers.
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Cleveland, OH
Mr. WISE WAS VERY PROFESSIONAL AND HELPFUL.
- Lashun Duckworth
Thank you for choosing Precision Door Mrs. Duckworth. We are pleased was able to solve your issue.
Kirtland, OH
After a poor experience with another local Garage Repair company, I went with Precision after reading many reviews left by customers. The company is very well managed and it is obvious that customer service is a priority from the first call. The technician made contact to confirm the appointment and was punctual. Anthony was very professional and although the problem was not "usual" he offered me a few options and was thorough in attempting to solve the issue the most cost effective way, but also gave me his opinion of the best solution for long term. He wasn't there just to sell me a new garage door opener. He was very patient with me with my many questions & through my decision-making. I am super happy with my decision and with Anthony's install. The opener is a pleasure & the good service was appreciated.
- Alexandra Perram
Thank you for your feedback Mrs. Perram. After having a bad experience with a company I am sure you can appreciate the level of customer service we provide. Taking care of customers is our main priority. Please share your experience with others.
Mentor, OH
Service was great - called at 10:00 AM and door was repaired by 1:00 PM. Very professional. Would recommend always.
- Hiram Reppert
Thanks for your feedback Mr. Reppert. We do our best to provide prompt professional and courteous service to our customers.
Euclid, OH
I was very impressed with the service provided by the tech that arrived at my home. Anthony Wise was very professional and courteous. He was very detailed in his explanation of what needed to be done and the cost involved. He explained everything he was going to do. I will recommend your company to anyone I know in need of garage repair.
- Jeanette Collins
Thank you Mrs Collins. We want to make a favorable impression on our customers. We do this by being professional, courteous and very detailed in explaining the problem and the solution. Please recommend Precision to others.
Cleveland, OH
The tech was very cordial. He explained everything and told me all costs up front. He also offered additional help in the future if needed after my inspection! Excellent customer service! Completely pleased!
- trisha erskine
Thank you for your feedback Mrs. Erskine.
Euclid, OH
Good morning, On Tuesday, April 8, 2014 Mr. Anthony Wise came out to repair my garage door. I must say he did an excellent job and also had given me tips on how to maintain my garage door. I also had my metal rollers replaced with vinyl rollers and my garage door is a little quieter. I will be a returning customer to have a new chain drive put in to replace the current outdated one. I am a satisfied customer
- Laquenta & deija Jones
Thank you for your feedback Mrs. Jones. Customer service is what drives our business and we are fortunate to have people such as Anthony to represent Precision Door. We want you to be our customer for life.
Kamm's Corner, OH
Just wanted to take a moment an say how nice it is to have a quiet functioning door again. Thanks to Anthony my technique was in an out in no time. Arrived hrs. ahead of my estimated time. He knows hihis stuff. Thank u Precision
- Rob Mihna
We appreciate your feedback M. Mihna. We want to provide a good experience for our customers.
Cleveland, OH
Quick response - came out the same day. Installer was very nice and efficient. Overall great experience!
- Jennifer Kessler
Thank you for taking time to review your experience with Precision Door. We try to provide our customers with a good experience.
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Technician: Anthony Wise
Bay Village, OH
We're repeat customers & based on our experience with Precision over the last several years, which has ALWAYS been EMERGENCY service, we wouldn't call anyone else. Last night at 6 PM,I discovered that the garage door would not operate, leaving the car trapped. Since I have to be at work at 7 AM, I called Precision immediately. The technician, Anthony Wise, called back promptly to confirm he would be coming out, and actually arrived earlier than he estimated. Anthony was professional and friendly, making sure I could see for myself what the problems were, and giving good informational answers to my questions. I decided on a garage door "rebuild" and 2 hours later everything was shipshape. I also appreciated his thoughtfulness in taking his boots off for the short trek from front door through the house to the garage.
- Kimberly Case
Thank you for this awesome review Mrs. Case. Everything you mentioned is what makes us different from our competitors. Please share your experience with others.
Macedonia, OH
Your technician was fantastic. He explained everything and answered questions I had. Also he was done very quickly and went over everything from the warranty to how to operate it. I have another home and would use your company again. Thank you
- Sabrina Fruscella
Thank you Mrs. Fruscella for allowing us to service your garage door. Anthony is very good at explaining to our customers how the door works. Please don't hesitate to call on Precision.
Euclid, OH
Anthony Wise arrived promptly at my home and explained and demonstrated what was causing problems with my opener. Since he felt it is was at least 30 years old I had the Lift Master premium Series opener installed. He did a nice job installing, also explaining the opener and cleaning up all the mess. He was pleasant and efficient and hopefully I will have this garage door opener a long time! Also appreciate the prompt service after placing the call and not being told that you were too busy like the first company I called.
- Dee Beacham
In most cases we are able to provide same day service and if not, we are able to arrive first thing the following morning. Our technicians are prompt, courteous and professional. We are pleased your experience was a good one.
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Technician: Anthony Wise
Cleveland, OH
Thank you Precision Door. Your technician Anthony Wise provided exceptional service. He diagnosed and solved my problem in an efficient, courteous, and professional mannner. Based on the service I received I would highly recommend Precision Door. Thank you!
- Bernadette & Herb Burmeister
We appreciate you feedback Mr.& Mrs. Burmeister. We do our best to provide the highest level of customer service possible. Please tell others aboutPrecision Door.
Cleveland, OH
I've used your company in the past and I'm happy with your service and service technicians.
- William Kramer
Thank you Mr. Kramer and we hope that you will continue to use us for any future garage door issues you may encounter.
Cleveland, OH
Excellent service,from beginning to end I will come back to Precision for future service and also request my Service Technician Anthony Wise.
- Eddie Dangerfield
Thank you taking time to review your experience with Precision Door and Anthony. Our #1 goal is 100% customer satisfaction.
Cleveland, OH
Anthony Wise was my technician. My experience was superior. He diagnosed the issues at hand, installed the new unit efficiently, then explained all relevant details. In addition, he is a courteous, nice guy.
- Robert Hays
We appreciate your feedback Mr. Hays. Our technicians understand the importance of customer service. Our business is built on that.
Lakewood, OH
I had previously used Precision and would recommend them to family and friends. So I called. Service was done in a very timely manner and quite professional. Anthony was very knowledgeable and explained the job well. This is Five Stars***** Thank you!
- victor matthews
Thank you for remaining a loyal customer Mr. Matthews.
Cleveland, OH
Anthony was absolutely amazing and extremely professional in his service today. Our garage door broke and he was able to come out the same day, and get here early for us. Since I've been home on maternity leave & my husband was at work, I had no idea how much snow our driveway had & he couldn't even get into the driveway. Anthony just shoveled the drievway for me, and he is so polite & professional in his work & communication. He clearly explained the problem to me, and was able to quickly install a new garage door opener for us (I guessed on the type in the box below, but it's a new LiftMaster. He took his time explaining everything to me & programming things for me, and I have already recommended Precision and Anthony to my friends and sister whose garage door also recently broke and will likely be calling you soon to make a repair on the west side of Cleveland. Thank you so much! Anthony is truly an example of the type of courteous professionalism that people know they can trust to bring into their home, and that is truly appreciated.
- Kristin Kavanaugh
Thank you for your feedback Mrs. Kavanaugh. This really reaffirms our opinions of the quality of our employees. We expect them to be courteous, professional and prompt. What Anthony did went beyond good customer service, it was great customer service. He actually took ownership, which we encourage our guys to do. We want our customers to experience the 'WOW' effect. Please continue to share your experience with others.
Cleveland, OH
on time, on purpose, gets the job done. courteous, professional and stand by their work, even in the most inclement weather. thank you for everything!
- Judith Weiss
Beachwood, OH
Angie's List. Anthony was terrific. Friendly, knowledgeable,took time to explain our situation and went over choices. Had written information to share. We will decide on next steps and definitely be back in touch once we figure out when we want to purchase a new garage door.
- Susan Hyman
We appreciate your feedback Mrs. Hyman. Anthony, as well our other techs are awesome. We are very selective in our hiring and specifically choose guys that have a high level of integrity. Our guys really care about you, the customer. Whenever you are ready to proceed please call. Thank you for choosing Precision Door.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
The release cord did not work during a power outage which resulted in our having to cancel an appointment. When I called I was told there might be a service fee assessed if it was found that the parts were not under warranty. I did not feel that was warranted since the door opener was fairly new. I contacted the main office by email and was promptly contacted by Jeff, the owner of the facility which we had used. He listened to my complaint and arranged for a technician to come and inspect and repair at no charge. The technician, Anthony, was prompt and efficient. He replaced the part and then demonstrated how to use the cord release and how to re-engage it. He also allowed for me to do a return demonstration to insure that I understood.
- Dolores Galardo