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about Precision Garage Door in:
Lorain County, OH
Precision Garage Door of Clevelandhas received 525 reviews, averaging 4.95 Stars:
Avon, OH
We are one of the few companies that stand behind our warranty. This is one of the things that make us different from our competitors. Thank you for choosing Precision Door and please share your experience with others.
Lorain, OH
I was very pleased with the professionalism and friendliness of both Anthony and Ryan. I was a little worried about the delay from 11/24 to 12/27, but it all worked out. Thank you. I would highly recommend your company to friends and family. Happy New Year.
- Marilyn Finch
Our goal is 100% customer satisfaction. I apologize for the delay and hopefully we were able to relieve your anxiety by doing an outstanding job with the installation. You have a prosperous and happy New Year also. Thank you for choosing Precision.
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Avon Lake, OH
My garage door spring broke at 9:00 AM on a Saturday and I called Precision based on their Internet web page and they had me scheduled for a replacement spring by noon on the same day. The technician, Al Flemming, called in advance to tell me when heâ??d be at the house. His inspection of the door showed some very well-worn components I was somewhat aware of, but did not take seriously. He replaced the spring, rollers, cable and bearing plates in less than one hour. I was not pressured to replace all parts and did so on my own. Al was very experienced and did a great job. I would recommend Precision to anyone needing garage door service.
- Charles Heindrichs
Thank you for your feedback Mr. Heindrichs. We tried to provide prompt service to our customers because how inconvenienced one can be due to garage door failure. It's funny, the door always breaks at the most inconvenient time. I am glad we were able to solve your problem.
Sheffield Lake, OH
Just had my garage door overhauled by Precision. Paul did a great job, very professional, very considerate. It's never worked better or quieter! Thanks much, Dennis
- Dennis Willis
Thank you for your input Mr. Willis. As you well know, at Precision Door we want to WOW our customers. Our technicians understand the importance of great customer service. Please share your experience with others.
Avon Lake, OH
We used Precision before and this was actually a replacement for a 35 year old unit that was regularly serviced by Precision. Bill was very personable and helpful in explaining the workings of the unit installed and will gladly use Precision
- Phyllis Rehker
We appreciate your continued loyalty. We will always provide the level of service that you have come to expect from Precision Door.
Service Provided:
Product:
Technician: Bill Adamini
Avon Lake, OH
Service technician was on time and very professional. Repaired garage door outside pad and even changed the light bulbs in my unit.
- Jane Marxhausen
Our business is largely driven by customer satisfaction so it is vital for us to go the extra mile.
Avon, OH
Z arrived on time and did an excellent job. Worn parts were replaced with new, higher quality parts. The old parts, supplied by the builder of our 10 year old house, were cheap junk and were replaced. Thanks for taking the time to explain all my options.
- Greg Stetz
We appreciate your feedback Mr. Stetz. We do our best to provide prompt, professional and courteous service to our customers. Please tell others about your experience with Precision Door and Z.
Amherst, OH
Z was awesome!!! He was here before the service time. Explained all the different options. And was done within an hour. Thank you so much for excellent product and service. Will definitely come back if the need is there again. Plus having a recommendation from Dennis Willis and Brian McKeown is good too :)
- Erin Bringman
Thank you for your feedback Mrs. Bringman. Z understands the value of respecting our customers time. At Precision we want to change homeowners opinion of service providers. We appreciate your business. When I speak to Dennis and Brian I will mention your name. Thanks again.
Avon, OH
I have been very pleased with the service from Precision. I think you should know that is quite an accomplishment. I spent 30 years doing purchasing for large and small companies so I am not necessarily easily pleased. I have been treated very well by your people and that unfortunately is a rarity today.
- DOROTHY FENNELL
Thank you for your feedback Mrs. Fennell. Coming from someone that has a business background is awesome. We are battling an uphill struggle because of the stigma attached to service providers. It is very important for us to provide the highest level of customer service possible and to treat our customers with dignity and respect. I guarantee that you will always receive the same treatment. Thank you for choosing Precision Door.
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Avon, OH
Great job! Al was thorough and very detailed oriented. Very professional
- Todd Piatt
Thanks Mr Piatt. I will certainly let Al know how pleased you were with him. Please share your experience with others.
Avon, OH
Great Work! Fast response. My neighbor used your company and gave a great referral. I would definitely recommend your organization. Al Fleming was extremely friendly and easy to talk with.
- Rick Sykora
Thank you Mr. Sykora. A referral from a satisfied customer is golden. We are pleased that Al provided you a good experience. Please share that with others. Please do not hesitate to call on Precision Door in the future.
Grafton, OH
he was kind and knows how to explain what the problems are to a lay person
- Jerry Castelli
Thank for your feedback Mr. Castelli.
Avon, OH
I was not sure what to ask when looking for a new garage door. Matt was very informative and did all the comparing and explaining for me. After we decided to go with Precision, Matt also installed the door and did a great job. We were very impressed with the quality work performed. We wont hesitate to call again.
- Jack Turza
Thank you for taking time to share your experience with Precision Door. Matt really takes pride in educating his customers so he or she is able to make the best possible decision based on their situation. I will make sure Matt sees this review. Thank you for choosing Precision Door and pleae share your experience with friends and family.
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Avon, OH
Job well done,quick response, but too expensive. I figure $300. max. ($100. service call,$100./hr for repair,took less than an hour,$100. for springs. That seemed fair.
- William Mangano
Thank you for your feedback Mr Mangano. I won't apologize for our prices, but I will ask "What is peace of mind worth". Hopefully, over time you realize that we are not expensive. Thank you for choosing Precision.
Oberlin, OH
Service was really excellent. A service technician came out within a few hours of my calling, and solved our (fairly big) problems completely. Bill got the job done quickly, and explained everything clearly. He was friendly and efficientâ??a great job.
- Martin of Kate Thomson-Jones
Thank you Mr. Jones. Our goal is 100% customer satisfaction. We try to arrive in a timely fashion so that you are not a hostage in your own home. Please tell others about your experience with Precision Door.
Avon, OH
Matt was here much more quickly than I expected and helped me so much. Definitely would recommend Precision to anyone who will listen to me! Can't say enough good things about Matt... He was great!
- DOROTHY FENNELL
Thank you for taking time to review your experience with Precision and Matt. Seems as though Matt exceeded your expectations. We want our customers to be completely satisfied after the job is completed.
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Avon, OH
I wish every contractor that came to my home was as professional as Paul. He explained everything, went right to work, and made sure we were happy before he left. Very positive experience with Paul. John N.
- John & kathi
Thank you for your feedback Mr. Nakel. We are pleased your experience was a good one.
North Ridgeville, OH
The service technician, Zoran, was quick and efficient in getting my garage door going up and down again in no time. This was his second visit to my home; each time, he showed us the utmost courtesy and respect and demonstrated his knowledge of garage door repair.
- Perry Sprachman
We do our best to provide prompt, professional service.
North Ridgeville, OH
Bill was a great worker. He did a very quick and very efficient job. He was a pleasure to talk to.
- mike satanek
We really appreciate your business and you will always receive the highest level of customer service possible.
Avon Lake, OH
Paul Broschk was a fantastic technician and was extremely friendly and knowledgable. He explained everything in detail and was more than willing to answer any question I had with complete honesty! I would highly recommend Precision Door Service, and am very confident in the work that was performed. Thank you for your prompt service and quality work!
- Jeff Cochran
Thank your for your feedback Mr. Cochran. Our goals are fixing your door right time and 100% customer satisfaction. It seems Paul achieved them. Please share your experience with others.
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Avon Lake, OH
I chose Precision (whom I did not know) out of the yellow pages because you were close and the garage door was broken. But in the future, I'll choose you for the great service. You worked me in on short notice, the woman on the phone was wonderful, the tech (Bill Adamini) was prompt, quick to do the work, had a sense of humor about my mistake that led to the problem, was thorough and did a really good job promoting you company and services. Great customer focus!
- Lynne Woodman
Thank you for this awesome review. We want to provide a memorable experience for our customers, starting with the initial phone call all the way until the technicians pulls out of the driveway.
Lorain, OH
Bill Adamini was very polite and personable. I enjoyed talking to him. He explained everything thoroughly. Would recommend him to friends and family
- Lucille Wagner
Avon Lake, OH
Thanks for the quick service
- Joe & vanessa Prignano
Thank you for allowing us to service your garage door.
Grafton, OH
I am very please with the way Bill Adamini handle me. He explain everything to me.He check out everything and told me i needed a new door opener. I am very happy with the job that he did!!!! I will tell others about you!! Thank you so much!! Dora
- Dora George
Thank you for your feedback Mrs. George. Our goal is 100% customer satisfaction. Please do share your experience with others.
Avon, OH
With a broken spring, it was great to get a same day repair. Being able to call in at 7:30am, before most services are even open, was also convenient. The website provides a lot of helpful information. Anthony was right on time, very friendly, professional, knowledgable, neat, and finished in 90 minutes. A la carte part replacement added up quickly, so we went with the rebuild. Although my garage door was the last thing I wanted to spend money on, I feel like the higher quality parts have added value to our home.
- Erica Temple
Thank you for your feedback Mrs. Temple. You definitely made a wise decision to rebuild your door. You can rest assured it will operate better than ever.
Avon Lake, OH
Bill Adamini is an amazing employee. He did an excellent job with fixing his problem.
- Scott Mitchell
Thank you for your feedback Mr. Mitchell. Bill constantly receives this type of review. He is very people friendly.
North Ridgeville, OH
Paul was efficient, courteous and knowledgeable. We would highly recommend him and his company.
- Jim Hertvik
Thank you for your feedback Mr. Hertvik. Please do recommend us to friends and family.
Avon Lake, OH
The technician that provided the service was within 30 minutes of my call, the technician was on time when he called and that he was on the way. He was very proficient his work style and completed the task within 20 minutes of arriving. He was very professional in his approach, and was and informative about the service. I would recommend Precision to my relatives and friends. Paul is to be congratulated on hi service and his knowledge.
- Robert Bryant
Thank you for your feedback Mr. Bryant. We do our best to provide the highest level of customer service possible. I will most certainly give Paul an atta boy for a job well done. Please tell others about Precision Door.
Amherst, OH
I feel like I was truly taken. The spring broke, I needed it replaced. The service call price was never discussed on the phone - $65 no matter what - then they charged me $185 PER spring. Then he wanted to sell me a host of other items that would total the bill to over $800... Later in the day I learned that I was over charged considerably compared to other door companies in the area. I would never recommend to anyone. What a rip off. Go someplace else!
- MARK ANTOLIK
We are truly sorry you feel that way Mr. Antolik. There are a few issues going here. First, let us address the service call. All service companies charge a service call fee for coming to a customers home, usually more than $65.00 whether work is done or not. Secondly, our springs cost $185.00 because they're higher quality of spring than our competitors and last many years longer. Also, our technicians look not only at what is broken, but also parts that are worn and will cause the door to malfunction in the future. Our goal is to "fix the door right the first time", so the homeowner doesn't have to worry about it again. Lastly, it is quite unfair to compare us to the other garage door companies in the area because they do not provide the same level of service that we do. Please, compare us to someone that has 24hr emergency service, that offer lifetime warranties and have trained technicians. I hope that over time you will come to realize that you paid a fair price for what you received.
Lorain, OH
Your company works hard to earn and keep business. I read your ratings and customer comments. I add my voice to those you say you are rated five stars. Your service technician educates you as to the door hardware, what is wrong and the options. Based on the information the customer decides what should be done.
- Homer Virden
Thank you for your feedback Mr. Virden. We are glad that you appreciate true customer service. Our goal is to become a household name. When a person is having garage door issues we want them to instinctively call Precision Door to solve the problem. With customers such as you telling others about your experience that is a real possibility.
Product:
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
What a great warranty,after 7yrs. rebuild at no cost not even service call. Serviceman fast, very excellent, friendly.
- WILLIAM EXUM