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about Precision Garage Door in:
Lorain County, OH
Precision Garage Door of Clevelandhas received 519 reviews, averaging 4.95 Stars:
Avon, OH
We appreciate your feedback Mr. Stetz. We do our best to provide prompt, professional and courteous service to our customers. Please tell others about your experience with Precision Door and Z.
Amherst, OH
Z was awesome!!! He was here before the service time. Explained all the different options. And was done within an hour. Thank you so much for excellent product and service. Will definitely come back if the need is there again. Plus having a recommendation from Dennis Willis and Brian McKeown is good too :)
- Erin Bringman
Thank you for your feedback Mrs. Bringman. Z understands the value of respecting our customers time. At Precision we want to change homeowners opinion of service providers. We appreciate your business. When I speak to Dennis and Brian I will mention your name. Thanks again.
Avon, OH
I have been very pleased with the service from Precision. I think you should know that is quite an accomplishment. I spent 30 years doing purchasing for large and small companies so I am not necessarily easily pleased. I have been treated very well by your people and that unfortunately is a rarity today.
- DOROTHY FENNELL
Thank you for your feedback Mrs. Fennell. Coming from someone that has a business background is awesome. We are battling an uphill struggle because of the stigma attached to service providers. It is very important for us to provide the highest level of customer service possible and to treat our customers with dignity and respect. I guarantee that you will always receive the same treatment. Thank you for choosing Precision Door.
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Avon, OH
Great job! Al was thorough and very detailed oriented. Very professional
- Todd Piatt
Thanks Mr Piatt. I will certainly let Al know how pleased you were with him. Please share your experience with others.
Avon, OH
Great Work! Fast response. My neighbor used your company and gave a great referral. I would definitely recommend your organization. Al Fleming was extremely friendly and easy to talk with.
- Rick Sykora
Thank you Mr. Sykora. A referral from a satisfied customer is golden. We are pleased that Al provided you a good experience. Please share that with others. Please do not hesitate to call on Precision Door in the future.
Grafton, OH
he was kind and knows how to explain what the problems are to a lay person
- Jerry Castelli
Thank for your feedback Mr. Castelli.
Avon, OH
I was not sure what to ask when looking for a new garage door. Matt was very informative and did all the comparing and explaining for me. After we decided to go with Precision, Matt also installed the door and did a great job. We were very impressed with the quality work performed. We wont hesitate to call again.
- Jack Turza
Thank you for taking time to share your experience with Precision Door. Matt really takes pride in educating his customers so he or she is able to make the best possible decision based on their situation. I will make sure Matt sees this review. Thank you for choosing Precision Door and pleae share your experience with friends and family.
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Avon, OH
Job well done,quick response, but too expensive. I figure $300. max. ($100. service call,$100./hr for repair,took less than an hour,$100. for springs. That seemed fair.
- William Mangano
Thank you for your feedback Mr Mangano. I won't apologize for our prices, but I will ask "What is peace of mind worth". Hopefully, over time you realize that we are not expensive. Thank you for choosing Precision.
Oberlin, OH
Service was really excellent. A service technician came out within a few hours of my calling, and solved our (fairly big) problems completely. Bill got the job done quickly, and explained everything clearly. He was friendly and efficientâ??a great job.
- Martin of Kate Thomson-Jones
Thank you Mr. Jones. Our goal is 100% customer satisfaction. We try to arrive in a timely fashion so that you are not a hostage in your own home. Please tell others about your experience with Precision Door.
Avon, OH
Matt was here much more quickly than I expected and helped me so much. Definitely would recommend Precision to anyone who will listen to me! Can't say enough good things about Matt... He was great!
- DOROTHY FENNELL
Thank you for taking time to review your experience with Precision and Matt. Seems as though Matt exceeded your expectations. We want our customers to be completely satisfied after the job is completed.
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Avon, OH
I wish every contractor that came to my home was as professional as Paul. He explained everything, went right to work, and made sure we were happy before he left. Very positive experience with Paul. John N.
- John & kathi
Thank you for your feedback Mr. Nakel. We are pleased your experience was a good one.
North Ridgeville, OH
The service technician, Zoran, was quick and efficient in getting my garage door going up and down again in no time. This was his second visit to my home; each time, he showed us the utmost courtesy and respect and demonstrated his knowledge of garage door repair.
- Perry Sprachman
We do our best to provide prompt, professional service.
North Ridgeville, OH
Bill was a great worker. He did a very quick and very efficient job. He was a pleasure to talk to.
- mike satanek
We really appreciate your business and you will always receive the highest level of customer service possible.
Avon Lake, OH
Paul Broschk was a fantastic technician and was extremely friendly and knowledgable. He explained everything in detail and was more than willing to answer any question I had with complete honesty! I would highly recommend Precision Door Service, and am very confident in the work that was performed. Thank you for your prompt service and quality work!
- Jeff Cochran
Thank your for your feedback Mr. Cochran. Our goals are fixing your door right time and 100% customer satisfaction. It seems Paul achieved them. Please share your experience with others.
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Avon Lake, OH
I chose Precision (whom I did not know) out of the yellow pages because you were close and the garage door was broken. But in the future, I'll choose you for the great service. You worked me in on short notice, the woman on the phone was wonderful, the tech (Bill Adamini) was prompt, quick to do the work, had a sense of humor about my mistake that led to the problem, was thorough and did a really good job promoting you company and services. Great customer focus!
- Lynne Woodman
Thank you for this awesome review. We want to provide a memorable experience for our customers, starting with the initial phone call all the way until the technicians pulls out of the driveway.
Lorain, OH
Bill Adamini was very polite and personable. I enjoyed talking to him. He explained everything thoroughly. Would recommend him to friends and family
- Lucille Wagner
Grafton, OH
I am very please with the way Bill Adamini handle me. He explain everything to me.He check out everything and told me i needed a new door opener. I am very happy with the job that he did!!!! I will tell others about you!! Thank you so much!! Dora
- Dora George
Thank you for your feedback Mrs. George. Our goal is 100% customer satisfaction. Please do share your experience with others.
Avon Lake, OH
Thanks for the quick service
- Joe & vanessa Prignano
Thank you for allowing us to service your garage door.
Avon, OH
With a broken spring, it was great to get a same day repair. Being able to call in at 7:30am, before most services are even open, was also convenient. The website provides a lot of helpful information. Anthony was right on time, very friendly, professional, knowledgable, neat, and finished in 90 minutes. A la carte part replacement added up quickly, so we went with the rebuild. Although my garage door was the last thing I wanted to spend money on, I feel like the higher quality parts have added value to our home.
- Erica Temple
Thank you for your feedback Mrs. Temple. You definitely made a wise decision to rebuild your door. You can rest assured it will operate better than ever.
Avon Lake, OH
Bill Adamini is an amazing employee. He did an excellent job with fixing his problem.
- Scott Mitchell
Thank you for your feedback Mr. Mitchell. Bill constantly receives this type of review. He is very people friendly.
Avon Lake, OH
The technician that provided the service was within 30 minutes of my call, the technician was on time when he called and that he was on the way. He was very proficient his work style and completed the task within 20 minutes of arriving. He was very professional in his approach, and was and informative about the service. I would recommend Precision to my relatives and friends. Paul is to be congratulated on hi service and his knowledge.
- Robert Bryant
Thank you for your feedback Mr. Bryant. We do our best to provide the highest level of customer service possible. I will most certainly give Paul an atta boy for a job well done. Please tell others about Precision Door.
North Ridgeville, OH
Paul was efficient, courteous and knowledgeable. We would highly recommend him and his company.
- Jim Hertvik
Thank you for your feedback Mr. Hertvik. Please do recommend us to friends and family.
Amherst, OH
I feel like I was truly taken. The spring broke, I needed it replaced. The service call price was never discussed on the phone - $65 no matter what - then they charged me $185 PER spring. Then he wanted to sell me a host of other items that would total the bill to over $800... Later in the day I learned that I was over charged considerably compared to other door companies in the area. I would never recommend to anyone. What a rip off. Go someplace else!
- MARK ANTOLIK
We are truly sorry you feel that way Mr. Antolik. There are a few issues going here. First, let us address the service call. All service companies charge a service call fee for coming to a customers home, usually more than $65.00 whether work is done or not. Secondly, our springs cost $185.00 because they're higher quality of spring than our competitors and last many years longer. Also, our technicians look not only at what is broken, but also parts that are worn and will cause the door to malfunction in the future. Our goal is to "fix the door right the first time", so the homeowner doesn't have to worry about it again. Lastly, it is quite unfair to compare us to the other garage door companies in the area because they do not provide the same level of service that we do. Please, compare us to someone that has 24hr emergency service, that offer lifetime warranties and have trained technicians. I hope that over time you will come to realize that you paid a fair price for what you received.
Lorain, OH
Your company works hard to earn and keep business. I read your ratings and customer comments. I add my voice to those you say you are rated five stars. Your service technician educates you as to the door hardware, what is wrong and the options. Based on the information the customer decides what should be done.
- Homer Virden
Thank you for your feedback Mr. Virden. We are glad that you appreciate true customer service. Our goal is to become a household name. When a person is having garage door issues we want them to instinctively call Precision Door to solve the problem. With customers such as you telling others about your experience that is a real possibility.
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Avon Lake, OH
We chose Precision because they had fixed the operator system in our garage two years earlier. We have had no issues thus far, and thought we would contact them again. The coil/springs in our door broke on Friday night. Precision came out as soon as they could to fix the door and get things working correctly again. I appreciated the courtesy of Paul, our technician, and his friendly manner with my sons and dogs. He did a great job!
- Kim Gross
Thank you for being a loyal customer of Precision Mrs. Gross. Obviously Paul was able to solve your garage door issue and hopefully encourage you to remain a valued customer. Please share your experience with others.
Avon, OH
Great service!! Paul was incredibly friendly & happy which was refreshing given that it was 90 degrees and very humid!
- Leslie Riley
Thank you for your feedback. Our technicians are carefully selected based on attitude and demeanor among other things and possesses those qualities. We are glad your experience was a good one.
Avon Lake, OH
Paul did a great job. Good communication with me as customer, completed the job in a timely manner. Good work Paul
- Matthew Zehnder
Thank you for your feedback Mr. Zehnder. Paul has been receiving quite a few reviews all stating the same things. Thank you for your confirmation.
North Ridgeville, OH
We were in a pinch because the garage door broke the day before we were having a graduation party. The Technician got here and finished the rebuild in time for our 2:00 party! Paul was very friendly and also knowledgeable. Thank you Paul!
- Kim Bokisa
Thank you for reviewing your experience with Paul Mrs. Bokisa. We are happy we were able to come to your rescue. We hope the party went well. Please share your experience with friends and family.
North Ridgeville, OH
Installation was Really good and nice people to work with.
- Matt Day
Thank you for your feedback Mr. Day. We want to leave a favorable impression on our customers. Enjoy your new belt drive opener.
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Technician: Paul Broschk
Avon Lake, OH
We were having problems with our garage door. Precision was able to get us an appointment with a technician within 2 days. Matt called and asked if he could come early, which was actually much better for me. He was prompt, courteous, very professional, and helpful. He gave me all my options, answered questions, and gave me a recommendation based on what I was looking for. I couldn't have asked for better service, I am very happy with my experience, and my garage doors work great now!
- Andria Sched
Thank you for reviewing your experience with Precision and Matt. Our goals are to fix your door right the first time and for you to be 100% satisfied. Matt is one of our best technicians and does an exceptional job of relating to his customers. Please share your experience with others.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Z arrived on time and did an excellent job. Worn parts were replaced with new, higher quality parts. The old parts, supplied by the builder of our 10 year old house, were cheap junk and were replaced. Thanks for taking the time to explain all my options.
- Greg Stetz