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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1235 reviews, averaging 4.93 Stars:
Cleveland, OH
We really appreciate your feedback Mr. Sumodi. We take great pride in our technicians ability to diagnose and repair any garage door issue. Our employees believe in 100% customer satisfaction and fixing the door right the first time. Thank you for recommending to others.
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Cleveland, OH
I have used Precision before and found them to be fair and honest. Ryan took care of us on that visit. Today, our garage door would not open, Bill was the tech who came to take care of us. He found that our pulley system was broken and unsafe. He replaced the pulleys and installed safety hardware. Then he found that our door would not work, due the fact that the motor was burned out (probably from my wife trying to open the stuck door). We just couldn't afford to install a brand new opener at this time and we were resigned that we would have to manually open and close our garage door. Not a pleasant option with Cleveland winter just around the corner. Bill said don't give up yet, he went to his truck and found a replacement part from an opener he had removed from another job earlier in the day. He was able to get the opener working. He also reprogrammed our remote. The door opens and closes perfectly and I now have the peace of mind knowing that the entire system is safe. My wife was so pleased with the effort that Bill went to to make sure our issues were taken care and at a price we could afford, she give him a couple slices of chocolate cake. When the time comes to replace our 20+ year old opener we will be calling Precision Door again. Thank you very much for your hard work Bill !!!
- bob archer
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Cleveland, OH
I would highly recommend this company for garage door repair. The technicians were prompt, efficient and courteous and even had to alter their schedule due to a raccoon in the garage, plus it was raining.
- Robin Ross
We appreciate you taking the time to share your experience with others. Our goal is 100% customer satisfaction. We thank you for allowing us the opportunity to service your garage door. That raccoon startled my technician a little, but he will survive.
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Cleveland, OH
Got your name from Angie's List and saw positive reviews. I was impressed that you were able to provide service the same day and sent an e-mail with photos of your technicians. Bill was really great. He called that he could come early, was friendly and professional. I had had a new floor put in my garage and needed to have the garage door working and the opener reconnected. He was able to correct a problem with how the metal rail was placed in the concrete. He was able to get the door workable even though it was now too long as the floor was higher than it had been. I highly recommend him and your company!
- Maxine Margolis
Thank you for your feedback Mrs. Margolis. Angie's List is a great referral source for us. We have received several super service awards and hope to receive more. We provide pictures and other information so our customers know who is coming to their home. It relieves some of the anxiety. We want to provide you a good experience so you will recommend us to others.
Cleveland, OH
Service was great 5.
- Milton Jones
Cleveland, OH
I am very happy with the service Bill provided. He explained everything
- Wendy Sturick
Our goal is to educate our customers and provide service that exceeds their expectations. We are very happy that Bill was able to provide excellent service to you. Thank you for choosing Precision.
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Cleveland, OH
Hi,Bill Adamini who installed the garage door did a wonderful job on the installation. He was professional and patiently took time to get everything right. Thanks again Bill.
- Kathleen Benghiat
Thank you for your feedback. We encourage our tech to always exhibit professionalism. we are happy you had a good experience with Bill and Precision. Please share that experience with your friends and family. It will help us grow our business.
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Cleveland, OH
MATT WAS A PLEASURE TO WORK WITH. HE DID A GREAT JOB INSTALLING THE REBUILD PACKAGE. WILL CERTAINLY RECOMMEND PRECISION TO OTHERS.
- CARL BENNINGER
Cleveland, OH
EXCELLENT WORK-VERY HELPFUL AND WELL INFORMED. THANKS
- VICTORIA RADICAN
Cleveland, OH
ERIC'S INSPECTION OF MY DOOR WAS RIGHT TO THE POINT. HE DID HIS JOB WELL AND WHEN HE PRESENTED TO ME MY HEART ALMOST STOPPED (SMILE). HE IS A WONDERFUL TECHNICIAN AND I UNDERSTAND THE VALUE OF WHAT ERIC DID.
- HAROLD MARTIN
THANK YOU FOR YOUR FEEDBACK MR. MARTIN. I APPRECIATE YOUR SENSE OF HUMOR. IT SOUNDS LIKE YOUR EXPERIENCE WITH ERIC WAS A PLEASURABLE ONE, WHICH IS WHAT WE STRIVE FOR. WE REALLY VALUE OUR CUSTOMERS AND WILL CONTINUE TO PROVIDE THE HIGHEST LEVEL OF SERVICE POSSIBLE.
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Cleveland, OH
MY TECHNICIAN BILL REBUILT MY DOOR. IT IS SMOOTHER AND QUIETER THAN EVER. THANKS BILL
- AL ROTA
Cleveland, OH
BILL IS A PERFECT TECHNICIAN. HE DID GREAT WORK. I AM A VERY HAPPY CUSTOMER.
- JIM OLIVER
Cleveland, OH
I would like to say Mr. Eric Kirby is an extrodinary emploee with the company. He was quicly able to intersect my garage needs. His professionalism is A 1 ++++. I am very satisfied with his complete work of excellence... I thank presicion and Eric for my garage service..... Thank You guys!!!
- Samuel Williams
Thank you for reviewing your experience with PDS and Eric especially. We attempt to provide the best customer service possible. We are glad that you had a good experience.
Cleveland, OH
Technician was very thorough and informative in explaining repair options and subsequent service.
- Raymond Knight
Thank you for you feedback Mr. Knight. We want our customer to make well-informed decisions. I hope Bill was able to solve your problem.
Cleveland, OH
Brian inspected the problem. Gave me an honest evaluation of the problems. He did a timely repair of all the problems at a fair price. So far so good !
- Todd Rosenberg
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Cleveland, OH
Precision was recommended by a friend to possibly get me out of a jam. My garage door came off track, and Precision was here in less than 2 hrs after I called (promptness counted). Long story short, the rep who showed up (Albert Fleming), was excellent. He temporarily fixed my door, but was honest enough to let me know that the original door was on it;s last leg (in excess of 20 yrs...he did not know). Anyway, without being pushy, he recommended a new door. Even though this was not in my current budget, I did not feel that Al was taking advantage of me. See, I am a 69 yr old Senior Citizen (prime pickings), but I felt confident following his recommendation. He did an excellent job w/the installation..definitely told me to call him if there is a problem. I am very happy with my choice of compamies and installer.
- Kathleen Carter
Ms. Carter, Thank you for your kind words. At Precision Door our goal is 100% customer satisfaction. Our goal is to provide our customers with options so that they can make the best decision for their circumstances. We appreciate your business.
Cleveland, OH
I found you in on the web because you were listed as a Liftmaster service provider. Matt came here ahead of time and was extremely professional, friendly, and did the work quickly. He was honest about what was needed, and did not push too much - which I really don't like. He seemed to enjoy his work. When he left the garage was as clean as it was when he started.
- Bruce Baunach
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Cleveland, OH
I am so pleased with my new garage door and opener. Eric Kirby provided me with an estimate and thorough explanation of my options. Eric arrived at my house as planned and installed my new garage door and opener on one of the hottest days of the summer (and kept smiling). The craftsmanship is superb and my final invoice matched the estimate exactly. I would recommend Precision Overhead Garage Door service to anyone, any day of the week. Thank you!
- Susan Myers
Thank you taking the time to review Eric and your share your experience with Precision. Our goal is 100% customer satisfaction and we are very pleased that Eric provided that for you. We do our best to "do it right the first time" and most often do. Thank you for choosing Precision Door.
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Cleveland, OH
All the work was done quite well. I would make one comment.. I think technician should also be trained on electrical work as there are cases where a new electrical outlet might be need to connect the opener and maintain overall asthetic of the area.
- pratik patel
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Cleveland, OH
Matt came out to inspect and quote a new garage door. He was polite and informative. I felt confident enough with him and Precision that I never sought another quote. I was pleased that Matt was also the installer. All went super-smooth.
- Jerry Fasko
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Cleveland, OH
They did a great job and were on time.
- Sean Forsythe
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Cleveland, OH
Having fallen victim to a broken garage door torsion spring, I contacted Precision Door on a Monday and scheduled an appointment for Friday. In the 90+ degree heat, Brad showed up and happily / quickly fixed me up with a new spring and support bar in what seemed like only a few minutes. In this day and age when no one seems to have enough spare time, and other repairmen and contractors turn away work or repeatedly fail to keep their appointments, I would recommend Precision Door to anyone seeking timely and affordable repair for their garage doors.
- John Depietro
Thank you for your feedback Mr. Depietro. What an awesome review, I could not have worded it any better. We pride ourselves on prompt, immediate service. We encourage our technicians to spend as much time with our customers as necessary. thank you for choosing Precision and please do recommend us to your friends and family.
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Operations Manager: Brad Buzzelli
Cleveland, OH
I was extremely pleased by the quick, professional & courteous service provided by Brad at Precision. One of our 2 garage doors literally just fell down and was hanging precariously by the springs and attachment to the opener. He took his time assessing the problem and explained everything in detail, answering all questions. In addition to function, my main concern with our older garage doors was safety...Brad looked over both doors and gave his recommendation, as the one that hadn't fallen down could have at any time. He made all repairs that day & the doors are working better & more quietly than they ever have in our 8 years at our home. Most importantly, they are safe for our family. We would highly recommend Precision.
- Lisa Benn
First, thank you for reviewing your experience with Brad. We are glad that it was a good one. Brad is one of our senior techs and does an excellent job assessing the situation, which allows him to provide options for our customers. Our main objective is to provide 100% customer satisfaction and to fix the door right the first time so that you won't have to worry about it again. Thank you for choosing Precision.
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Operations Manager: Brad Buzzelli
Cleveland, OH
Needs were met. Technician was very informative and did an outstanding job.I would put him in for a raise for such exceptional work. Thanks
- Jerome Moore
Cleveland, OH
Came immediately, seemed very experienced, nice personality, and problem solved.
- Tom Radivoyevitch
Cleveland, OH
Bill Called before he arrived, was courteous, knowledgeable. Bill Fixed my garage door that I was having problems with for two years in less than an hour.I would highly recommend Precision Door as well as Bill as a Tech. Thanks, Mike.
- Michael Polt
Thank you for your feedback Mr. Polt. We strive for 100% customer satisfaction and it seems as Bill was able to provide that to you. Please do recommend us to your friends and loved ones. We hope that you enjoy many years of trouble free operation of your garage door.
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Cleveland, OH
I appreciated the quick response of the salesperson meeting my needs. The work performed was done in a timely professional manner and it looks great. Thank you for meeting my needs.
- Kimberly Bevill
Thank you for your feedback Mrs. Bevill. Our goal is 100% customer satisfaction. We really appreciate your business.
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Cleveland, OH
We really appreciated the prompt, courteous service. Brad was an excellent technician with a positive attitude, clearly explained the 3 options with the pros and cons and pricing! He was quick, efficient and a pleasure to do business with!! I highly recommend this company and Brad! Brad also described the extensive classroom training that the company offers and said that this is an excellent company to work for with great training and benefits!
- julie short
Thank you for your feedback Mrs. Short. We want to provide our customers with an awesome experience. Brad is one of our best technicians and does an extremely good job of explaining all the possible solutions and which one would best fit your specific issue. Thank you for recommending Precision and Brad.
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Operations Manager: Brad Buzzelli
Cleveland, OH
Al was great, he got my garage door fixed and also explained some additional things that could be done to prolong the life of the door and what options I would have once the door had reached the end of its life. I will recommend Precision to anyone looking to get a garage door repaired, and will be calling back when the door needs replaced. Thanks!
- matt groznik
Thank you for taking time to review Precision and Al. We value our customers very much and do our best to provide the best service possible. Do not hesitate to call for any garage door issues that you or your loved ones may encounter.
Cleveland, OH
Brad was very credible. He gave his recommendation and made a call to help negotiate a price that worked for us. Excellent service.
- Bea Kusek
I am happy that we were able to solve your garage door issues. Our goal is 100% customer satisfaction. Thank you for choosing Precision.
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Operations Manager: Brad Buzzelli
Professional in every sense of the word. Concern for the repair in every detail by extremely competent service people like Brad and Bill. Qualioty in every step, in each poduct and concern for the customer is the hallmark of Precision. Would highly recco this band of competents to one and all without reservation. ................... Drt. A. J. Sumodi
- Tony Sumodi