4.9 1 2 3 4 5 1,268 Reviews

From Cleveland, OH Homeowners

Garage Door Repair in Cleveland, OH - Page 38

Precision Garage Door

Same-day garage door repair in Cleveland, OH, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland, OH FREE Service Call With Garage Door Repair over $150

Serving Cleveland, OH

Proudly serving the Cleveland, OH community with same day service.

Service truck

Local Garage Door Repair in Cleveland, OH

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Cleveland, OH, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Cleveland, OH homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Cleveland and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland, OH

Serving Cleveland, OH

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is consistently praised for fast, dependable garage door service delivered by knowledgeable, courteous technicians. Customers repeatedly highlight prompt scheduling, clear explanations, honest recommendations, and efficient repairs or installations that leave doors working smoothly and quietly. The strongest reviews show a company that earns repeat business and referrals through professionalism, responsive communication, and a low-pressure, customer-first approach.

What Customers in Your Area Mention Most

Speed (220) Customers frequently praise same-day, next-day, or very quick arrival and repair completion, often noting that urgent garage door problems were handled fast. Professionalism (210) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and well-mannered throughout the service experience. Expertise (185) Customers often mention that technicians are knowledgeable, skilled, and able to diagnose issues quickly while explaining the problem clearly. Communication (170) Many reviews highlight clear explanations, advance arrival calls, helpful updates, and straightforward communication about options, timing, and costs. Responsiveness (155) Customers repeatedly note that the company responds quickly to calls, schedules promptly, and is willing to adapt to urgent or convenient appointment needs. Friendliness (145) Technicians are frequently described as friendly, polite, personable, and easy to work with, creating a comfortable customer experience. Service (135) Reviews commonly praise the overall service experience as excellent, smooth, helpful, and customer-focused from start to finish. Workmanship (130) Customers often report that repairs and installations are completed carefully and effectively, with doors working better, smoother, or quieter afterward. Trustworthiness (95) Many reviewers say they felt confident, treated honestly, and free from pressure or upselling, with transparent assessments and fair recommendations.

Recent Reviews from Cleveland, OH

YVONNE RUFFNER

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/12/2012

I WAS EXTREMELY HAPPY WITH THE SERVICE FROM JEFFERY ON THE PHONE AND OUR TECHNICIAN JIM. BOTH WERE VERY HELPFUL AND FRIENDLY. THE CUSTOMER SERVICE FROM CORPORATE WAS HORRIBLE AND I WAS VERY FRUSTRATED PRIOR TO SPEAKING WITH JEFFERY. I WAS VERY PLEASANTLY SURPRISED BY THE GREAT SERVICE THE FRANCHISE.

Response from Jeffery Ware Business Owner

THANK YOU FOR YOUR FEEDBACK MS. RUFFNER. WE APOLOGIZE FOR YOUR FRUSTRATION WITH CORPORATE. THIS GIVES US THE OPPORTUNITY TO IMPROVE IN THAT AREA. FORTUNATELY WE WERE ABLE TO PICK THE BALL UP AND SHOW YOU HOW WE CONDUCT BUSINESS. IT WAS A PLEASURE SPEAKING TO YOU ON THE PHONE AND HOPE THAT YOU CONTINUE TO CALL ON US FOR YOUR GARAGE DOOR NEEDS.

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Terrie McElroy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/11/2012

Excellent job!!! I will definitely recommend to others.

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door Service. Our goal is 100% customer service.

Service: Broken Garage Door Spring Repair

Product: Springs

Mary & Chris Lachowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/10/2012

I found your company on line and was especially drawn to your same day service. Your technician showed up early*****was very polite and made me feel confident in his ability to do the job right from the get go. The Garage door springs were replaced as one was broken. The job was done with great attention to detail. He made sure every thing was running smoothly and even fixed the door handle that was loose. I would highly reccomend your company to any one.

Service: Broken Garage Door Spring Repair

Product: Springs

Tony Sumodi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/26/2012

Professional in every sense of the word. Concern for the repair in every detail by extremely competent service people like Brad and Bill. Qualioty in every step, in each poduct and concern for the customer is the hallmark of Precision. Would highly recco this band of competents to one and all without reservation. ................... Drt. A. J. Sumodi

Response from Jeffery Ware Business Owner

We really appreciate your feedback Mr. Sumodi. We take great pride in our technicians ability to diagnose and repair any garage door issue. Our employees believe in 100% customer satisfaction and fixing the door right the first time. Thank you for recommending to others.

Service: Broken Garage Door Spring Repair

Product: Springs

bob archer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/25/2012

I have used Precision before and found them to be fair and honest. Ryan took care of us on that visit. Today, our garage door would not open, Bill was the tech who came to take care of us. He found that our pulley system was broken and unsafe. He replaced the pulleys and installed safety hardware. Then he found that our door would not work, due the fact that the motor was burned out (probably from my wife trying to open the stuck door). We just couldn't afford to install a brand new opener at this time and we were resigned that we would have to manually open and close our garage door. Not a pleasant option with Cleveland winter just around the corner. Bill said don't give up yet, he went to his truck and found a replacement part from an opener he had removed from another job earlier in the day. He was able to get the opener working. He also reprogrammed our remote. The door opens and closes perfectly and I now have the peace of mind knowing that the entire system is safe. My wife was so pleased with the effort that Bill went to to make sure our issues were taken care and at a price we could afford, she give him a couple slices of chocolate cake. When the time comes to replace our 20+ year old opener we will be calling Precision Door again. Thank you very much for your hard work Bill !!!

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Robin Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/19/2012

I would highly recommend this company for garage door repair. The technicians were prompt, efficient and courteous and even had to alter their schedule due to a raccoon in the garage, plus it was raining.

Response from Jeffery Ware Business Owner

We appreciate you taking the time to share your experience with others. Our goal is 100% customer satisfaction. We thank you for allowing us the opportunity to service your garage door. That raccoon startled my technician a little, but he will survive.

Service: Garage Door Repair

Product: Springs

Maxine Margolis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/18/2012

Got your name from Angie's List and saw positive reviews. I was impressed that you were able to provide service the same day and sent an e-mail with photos of your technicians. Bill was really great. He called that he could come early, was friendly and professional. I had had a new floor put in my garage and needed to have the garage door working and the opener reconnected. He was able to correct a problem with how the metal rail was placed in the concrete. He was able to get the door workable even though it was now too long as the floor was higher than it had been. I highly recommend him and your company!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Margolis. Angie's List is a great referral source for us. We have received several super service awards and hope to receive more. We provide pictures and other information so our customers know who is coming to their home. It relieves some of the anxiety. We want to provide you a good experience so you will recommend us to others.

Service: Garage Door Repair

Milton Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/10/2012

Service was great 5.

Service: Garage Door Opener Repair

Wendy Sturick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/30/2012

I am very happy with the service Bill provided. He explained everything

Response from Jeffery Ware Business Owner

Our goal is to educate our customers and provide service that exceeds their expectations. We are very happy that Bill was able to provide excellent service to you. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Kathleen Benghiat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/16/2012

Hi,Bill Adamini who installed the garage door did a wonderful job on the installation. He was professional and patiently took time to get everything right. Thanks again Bill.

Response from Jeffery Ware Business Owner

Thank you for your feedback. We encourage our tech to always exhibit professionalism. we are happy you had a good experience with Bill and Precision. Please share that experience with your friends and family. It will help us grow our business.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

CARL BENNINGER

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/16/2012

MATT WAS A PLEASURE TO WORK WITH. HE DID A GREAT JOB INSTALLING THE REBUILD PACKAGE. WILL CERTAINLY RECOMMEND PRECISION TO OTHERS.

Service: Broken Garage Door Spring Repair

VICTORIA RADICAN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/16/2012

EXCELLENT WORK-VERY HELPFUL AND WELL INFORMED. THANKS

Service: Broken Garage Door Spring Repair

HAROLD MARTIN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/16/2012

ERIC'S INSPECTION OF MY DOOR WAS RIGHT TO THE POINT. HE DID HIS JOB WELL AND WHEN HE PRESENTED TO ME MY HEART ALMOST STOPPED (SMILE). HE IS A WONDERFUL TECHNICIAN AND I UNDERSTAND THE VALUE OF WHAT ERIC DID.

Response from Jeffery Ware Business Owner

THANK YOU FOR YOUR FEEDBACK MR. MARTIN. I APPRECIATE YOUR SENSE OF HUMOR. IT SOUNDS LIKE YOUR EXPERIENCE WITH ERIC WAS A PLEASURABLE ONE, WHICH IS WHAT WE STRIVE FOR. WE REALLY VALUE OUR CUSTOMERS AND WILL CONTINUE TO PROVIDE THE HIGHEST LEVEL OF SERVICE POSSIBLE.

Service: Broken Garage Door Spring Repair

Product: Springs

JIM OLIVER

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/15/2012

BILL IS A PERFECT TECHNICIAN. HE DID GREAT WORK. I AM A VERY HAPPY CUSTOMER.

Service: Broken Garage Door Spring Repair

AL ROTA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/15/2012

MY TECHNICIAN BILL REBUILT MY DOOR. IT IS SMOOTHER AND QUIETER THAN EVER. THANKS BILL

Service: Broken Garage Door Spring Repair

Samuel Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/10/2012

I would like to say Mr. Eric Kirby is an extrodinary emploee with the company. He was quicly able to intersect my garage needs. His professionalism is A 1 ++++. I am very satisfied with his complete work of excellence... I thank presicion and Eric for my garage service..... Thank You guys!!!

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with PDS and Eric especially. We attempt to provide the best customer service possible. We are glad that you had a good experience.

Service: Broken Garage Door Spring Repair

Raymond Knight

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/08/2012

Technician was very thorough and informative in explaining repair options and subsequent service.

Response from Jeffery Ware Business Owner

Thank you for you feedback Mr. Knight. We want our customer to make well-informed decisions. I hope Bill was able to solve your problem.

Service: Garage Door Opener Repair

Todd Rosenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/02/2012

Brian inspected the problem. Gave me an honest evaluation of the problems. He did a timely repair of all the problems at a fair price. So far so good !

Service: Garage Door Repair

Product: Rollers

Kathleen Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/29/2012

Precision was recommended by a friend to possibly get me out of a jam. My garage door came off track, and Precision was here in less than 2 hrs after I called (promptness counted). Long story short, the rep who showed up (Albert Fleming), was excellent. He temporarily fixed my door, but was honest enough to let me know that the original door was on it;s last leg (in excess of 20 yrs...he did not know). Anyway, without being pushy, he recommended a new door. Even though this was not in my current budget, I did not feel that Al was taking advantage of me. See, I am a 69 yr old Senior Citizen (prime pickings), but I felt confident following his recommendation. He did an excellent job w/the installation..definitely told me to call him if there is a problem. I am very happy with my choice of compamies and installer.

Response from Jeffery Ware Business Owner

Ms. Carter, Thank you for your kind words. At Precision Door our goal is 100% customer satisfaction. Our goal is to provide our customers with options so that they can make the best decision for their circumstances. We appreciate your business.

Al Fleming

Technician: Al Fleming

Service: Install Garage Doors

Product: Garage Doors

Bruce Baunach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/27/2012

I found you in on the web because you were listed as a Liftmaster service provider. Matt came here ahead of time and was extremely professional, friendly, and did the work quickly. He was honest about what was needed, and did not push too much - which I really don't like. He seemed to enjoy his work. When he left the garage was as clean as it was when he started.

Service: Broken Garage Door Spring Repair

Product: Rollers

Susan Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/23/2012

I am so pleased with my new garage door and opener. Eric Kirby provided me with an estimate and thorough explanation of my options. Eric arrived at my house as planned and installed my new garage door and opener on one of the hottest days of the summer (and kept smiling). The craftsmanship is superb and my final invoice matched the estimate exactly. I would recommend Precision Overhead Garage Door service to anyone, any day of the week. Thank you!

Response from Jeffery Ware Business Owner

Thank you taking the time to review Eric and your share your experience with Precision. Our goal is 100% customer satisfaction and we are very pleased that Eric provided that for you. We do our best to "do it right the first time" and most often do. Thank you for choosing Precision Door.

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

pratik patel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/16/2012

All the work was done quite well. I would make one comment.. I think technician should also be trained on electrical work as there are cases where a new electrical outlet might be need to connect the opener and maintain overall asthetic of the area.

Service: Garage Door Opener Install

Product: Garage Door Opener

Jerry Fasko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/14/2012

Matt came out to inspect and quote a new garage door. He was polite and informative. I felt confident enough with him and Precision that I never sought another quote. I was pleased that Matt was also the installer. All went super-smooth.

Service: Install Garage Doors

Product: Garage Doors

Sean Forsythe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/13/2012

They did a great job and were on time.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

John Depietro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/10/2012

Having fallen victim to a broken garage door torsion spring, I contacted Precision Door on a Monday and scheduled an appointment for Friday. In the 90+ degree heat, Brad showed up and happily / quickly fixed me up with a new spring and support bar in what seemed like only a few minutes. In this day and age when no one seems to have enough spare time, and other repairmen and contractors turn away work or repeatedly fail to keep their appointments, I would recommend Precision Door to anyone seeking timely and affordable repair for their garage doors.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Depietro. What an awesome review, I could not have worded it any better. We pride ourselves on prompt, immediate service. We encourage our technicians to spend as much time with our customers as necessary. thank you for choosing Precision and please do recommend us to your friends and family.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Lisa Benn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 06/30/2012

I was extremely pleased by the quick, professional & courteous service provided by Brad at Precision. One of our 2 garage doors literally just fell down and was hanging precariously by the springs and attachment to the opener. He took his time assessing the problem and explained everything in detail, answering all questions. In addition to function, my main concern with our older garage doors was safety...Brad looked over both doors and gave his recommendation, as the one that hadn't fallen down could have at any time. He made all repairs that day & the doors are working better & more quietly than they ever have in our 8 years at our home. Most importantly, they are safe for our family. We would highly recommend Precision.

Response from Jeffery Ware Business Owner

First, thank you for reviewing your experience with Brad. We are glad that it was a good one. Brad is one of our senior techs and does an excellent job assessing the situation, which allows him to provide options for our customers. Our main objective is to provide 100% customer satisfaction and to fix the door right the first time so that you won't have to worry about it again. Thank you for choosing Precision.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Jerome Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 06/26/2012

Needs were met. Technician was very informative and did an outstanding job.I would put him in for a raise for such exceptional work. Thanks

Service: Garage Door Repair

Tom Radivoyevitch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 06/26/2012

Came immediately, seemed very experienced, nice personality, and problem solved.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Install Garage Doors

Product: Springs

Michael Polt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 06/21/2012

Bill Called before he arrived, was courteous, knowledgeable. Bill Fixed my garage door that I was having problems with for two years in less than an hour.I would highly recommend Precision Door as well as Bill as a Tech. Thanks, Mike.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Polt. We strive for 100% customer satisfaction and it seems as Bill was able to provide that to you. Please do recommend us to your friends and loved ones. We hope that you enjoy many years of trouble free operation of your garage door.

Service: Garage Door Repair

Product: Springs

Kimberly Bevill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 06/11/2012

I appreciated the quick response of the salesperson meeting my needs. The work performed was done in a timely professional manner and it looks great. Thank you for meeting my needs.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Bevill. Our goal is 100% customer satisfaction. We really appreciate your business.

Service: Install Garage Doors

Product: Garage Doors

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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125