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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1184 reviews, averaging 4.93 Stars:
Cleveland, OH
Thank for taking time to review your experience with Precision and Ryan. We try to provide prompt, courteous and professional service to our customers. Please do not hesitate to call us in the future.
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Cleveland, OH
Highly recommended. Gave prompt and professional service and installation. Priced appropriately and cleaned up well when done. Thanks.
- Alan Benson
Thank you for your feedback Mr. Benson. One of our goals is to provide the highest level of customer service possible. Starting with the initial phone call up until we leave your driveway. Thank you for choosing Precision and please tell others about your experience with us.
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Cleveland, OH
Thank you. I want to tell you how excellent the service was today. Jason exceeded all of our expectations. He was timely, courteous, knowledgeable, and extremely pleasant to work with. When we decide to purchase a new door or if we need repair service again, the first call we will make will be to Precision.
- Gary Nobles
Thank you Mrs. Nobles. Our goal is 100% customer satisfaction. We are thrilled that Jason was able to provide you a pleasurable experience. Please do not hesitate to call on us again.
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Cleveland, OH
Thank you. I want to tell you how excellent the service was today. Jason exceeded all of our expectations. He was timely, courteous, knowledgable, and extremely pleasant to work with. When we decide to purchase a new door or if we need repair service again, the first call we will make will be to Precision. Please share these comments with your executive management team and of course Jason. It has been a pleasure to be your customer. M
- Harold Nobles
Thank you taking time to review your experience with Precision Door and Jason. Jason is one of our best techs. We try to provide our customers with pleasant experience. Please do call on us for any future garage door needs.
Cleveland, OH
Bill was great. He was personable and professional. Thank you.
- MONICA PERRY
Thank you for your feedback. This review is consistent with most of Bill's reviews. Most of his customers feel the same way. Please share your experience with others.
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Cleveland, OH
Polite, Knowledgeable, and would recommend him.
- Jeffrey Shaw
Thank you for taking time to review your experience with us Mr. Shah. It is short and to the point.
Cleveland, OH
n/a
- Alex Rosenberg
Thank you for choosing Precision to service your garage door.
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Cleveland, OH
I immediately liked your company sending me an e-mail with the pictures of all the service men and then letting me know which gentlemen would likely be working on my garage door. I like that. Also, Ryan was extremely polite and professional. I am very pleased with the work done. I am now cosidering a new garage door this summer. I also like the lifetime guarantee. I am sure you will hear from me again.
- Karen Kowalchik
Thank you for your feedback Mrs. Kowalchik. We understand the anxiety a homeowner may experience, we want our customers to have a good experience and the pictures and bios give our customers some peace of mind. Please call on us for all of your garage door needs.
Cleveland, OH
I recently had a emergency where I needed my garage door and moving parts repaired. I found your website online and the same day service immediately grabbed my attention. I called approximately 10am the service tech Jason and co-worker arrived within 2 hours gave me a couple of estimates to fit my budget and the work was completed and they were out the door withing 2 hours. Great work performed and the technician was very knowledgable, professional and a pleasure to meet. I've been telling everyone I know about you guys!!! Keep up the Good Work!
- Carla Edmonds
Thank you for the awesome review Mrs. Edmonds. It lets us know we are doing a good job. We appreciate your business.
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Cleveland, OH
We needed an emergency appointment with Precision. They came out the same evening. Our technician, Bill, was even early for the appointment! He was very friendly, knowledgeable, and thorough. We appreciated the service we received from Precision and Bill!
- Gary Bohanan
Thank you for your feedback Mr. Bohanan. We try to provide same day service to our customers. Bil is an outstanding technician. He is very personable and thorough. We hope you enjoy trouble-free operation of your garage door for many years. Please share your experience with others
Cleveland, OH
Anthony was super. He let me know what he was doing every step of the way, he gave me multiple options on how to fix the problem and let me know about safety regarding my garage door. I will use Precision again for our next maintenance issue or repair.
- Annette Helm
Thank you for your feedback Mrs. Helm. Our aim is to educate our customers about their garage door so we can come to the best solution. Anthony does a very good job. Please tell others about your experience with Precision Door.
Cleveland, OH
Technician Matt Petroff was very professional, friendly, and knowledgeable. (He was training a new technician, while here). After diagnosing my problem, he discussed options with me, and together we decided on what had to be done today, and what could wait for possible future actions. I was very satisfied with his service Five (5) Stars
- Joe Newman
Thank you for our feedback Mr. Newman. All of our technicians are trained to be the ultimate professionals. Matty has some special qualities that can not be taught. Our goal is to educate our customers so they are able to make the choice for the repair of their door. We strive for 100% customer satisfaction. Please share your experience with friends and family.
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Cleveland, OH
The servicemen arrived on time and completed the work in a timely manner. But I have not receive an invoice yet?
- Allen Settles
Thank you for your feedback Mr. Settles. We are in the process of going paperless, so your invoice should have been emailed to you. If it has not we will mail it to you. We apologize for the inconvenience.
Cleveland, OH
Hi there Jason Schwarz did a wonderful job fixing our garage door and Barbara Flavors Mother) and the Son David Snell were very happy of the results of the repair of garage door, but I have a one more question to ask is when a repair person finishes a job is that person suppose to give you a receipt. Let me know
- barbara flavors
We are pleased you are happy with the work done by Jason. As for the receipt, you should have received it via email. If you did not receive one please let us know and we will make certain that you get one. Thank you.
Cleveland, OH
Replaced springs and installed Liftmaster opener.Technician was very professional in the demonstration of all phase of the repairs and installation. He was efficient and very helpful of questions I had.Fast and courteous.
- Quintis Stubblefield
Thank you for your feedback Mr. Stubblefield. We do our best to educate our customers so they are able to make the best possible choice about the repair of their garage door. We are glad your experience was a good one.
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Technician: Bill Adamini
Cleveland, OH
Nothin' but "HIGH FIVES" for the work performed by "Brotha Matt"! I required service for a broken spring & at the same time asked to have a new garage door opener installed. Matt arrived on time and in approx. three hours time he had replaced two springs and installed the opener. VERY PROFESSIONAL work. My garage doors have never sounded better - a customer for life...
- Darrell Dunnicliff
Thank you Mr. Dunnicliff. Matt does an awesome job. It is good to know we have another customer for life.
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Cleveland, OH
We are very pleased with the service we received. The door is so quiet now. Matt was friendly and accpmmodating. Thanks.
- Patricia Kurdziel
Thank you for taking time to write this review.
Cleveland, OH
After awful experiences with other companies I called Precision...they were friendly, on time, knowledgeable, and just generally wonderful! I would highly recommend them!
- KRISTINA IVAN
Thank you for your feedback Mrs. Ivan. We are glad we were able to solve your problem. At Precision our business motto is 100% customer satisfaction. Please recommend us to others.
Cleveland, OH
My garage door was making lots of noises when it was opening / closing. Upon further review I noticed the rollers were off the track. It being a Sunday I thought I would call and make an appointment for monday. To my surprise they provided Sunday service at no extra cost. Even better a technician was within minutes of my house and arrived within an hour. After further review the technician explained to me the root cause of the problem and identified some other potential problems. Although it cost me more than I expected I got my problem fixed and now got more current, reliable remote door opener. Also have lifetime guarantee on certain parts. Technician completed the job in a timely manner.
- Robert Maskulka
Thank you for taking time to share your experience with Precision door. This is one of my favorite reviews ever. It speaks to all of the aspects of what separates us from other companies. We provide seven day service in a timely manner, we take time to educate our customers, We want to "fix your door right the first time" and we do offer a lifetime warranty. Our prices may be slightly higher than some our competitors, we provide a much higher level of service. Thanks again for the awesome review.
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Cleveland, OH
Great job................A company true to their ad in the phone book same day service. My garge door spring broke on a Sunday at 6 pm with me inside and not able to get out and Precision came to the rescue. And fixed the spring .
- Alice Urban
Thank you for your feedback Mrs. Urban. We do our very best to provide same day service. We are glad we were able to rescue you. Please share your experience with others.
Cleveland, OH
I have an old garage door which we were able to save. I went with Precision because a friend, Sue Hanley, is a neighbor of owner and trusted/recommended the service. I was amazed how quickly service was scheduled and performed. I also was impressed with Technician Ryan Freeman's skill level, promptness, patience and professionalism. I felt the bill was higher than expected compared to work other friends have had done, but I like lifetime warranty and fact Ryan didn't try to oversell me. Worked with what we could save. Five star all the way.
- Paula Slimak
Thank you for your feedback Mr. Slimak. We try our best to provide prompt and professional service. Our goal is to "fix your door right the first time", so you don't have to worry about it again. We may be more costly than some of the others but we are well worth it. We stand behind everything we do. Thank for giving us the opportunity to service your door.
Cleveland, OH
I chose Precision because friend, Sue Hanley, recommended the company because she knows and trusts owner Jim Boland. I called after 5 pm on a Thurs, worried this might not be fixable by wkend, but then discovered no extra fees for wkend service, but a wonderful, informed, skilled technician Ryan Freeman came on Fri afternoon and installed new products on a very cold day. My system was very old but he didn't push new parts and allowed me to make decisions. He patiently showed me new features and everything works great and we saved the old door itself. Like other reviews on line, I felt service is expensive, but hard to complain w a lifetime warranty and prompt, curitious, efficient service. Certainly a 5-star rated company in my estimation.
- Paula Slimak
Thank you for your feedback. We hope it was an enjoyable one.
Cleveland, OH
Dear Precision, I have to let you know how pleased my husband and I were with your company and technician today. It is a saturday morning and the garage cable was broken so we were unable to open the garage. I called Action Doors,who has serviced us before, and they wanted $105.00 for the first 15 minutes. I decided to call Precision and give your company a try. I'm glad I did, you were 1/2 the price,knowledgable, and polite. The tech. offered to fix just the cable but showed us what was going wrong with the doors and informed us of the proper fix to do. We did not want anymore trouble so we put in a new garage door opener. The tech worked very hard and put the new system up and even swept our garage floor. Thank you Jim for your nice service. The Hanley's
- Paige Hanley
Thank you Mrs. Hanley. We are glad to hear that your experience was good. That is one of our goals, for you to 100% satisfied with the service we provide. We appreciate your business
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Cleveland, OH
I just wanted to let you know your technician Anthony did a great job on a very cold day. Thanks.
- Scott Simpkins
Thank you for taking the time to review your experience with Precision and Anthony. Anthony is very conscientious and a very hard worker. The colder it is the better.
Cleveland, OH
The technician was quick to diagnose the problem with our opener. He presented his diagnosis to our home warranty company allowing us to receive reimbursement for the cost of the repair. We chose to apply this reimbursement toward the purchase of a new opener. The installation was done quickly and neatly. We received instructions on the use of the opener. The technician was very polite and knowledgeable.
- Parks Willis
Thank you for taking time to review your experience with both Bill and Precision. We do our best to provide prompt, courteous and expert service to all of our customers. Please share your experience with others.
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Technician: Bill Adamini
Cleveland, OH
I was pleased with the propmpt an courteous service that Ryan provided. It was great to be provided service on the day I called, a Saturday. He called and asked if he could come a few minutes before his scheduled time -- great service.
- Linda Elliott
Than you for your feedback. We are glad your experience was a good one. Please call on us for any of your garage door meeds.
Cleveland, OH
I needed a reapir on a broken spring asap. I called Precision and they were at my house a few hours later. Anthony did a great job and was finished within an hour. Anthony was professional and courteous and I will definitely call Precision again. The service is excellent.
- Mark Mettler
Thank you for your feedback Mr. Mettler. We are pleased your experience was good. We pride ourselves on same day service. Our goal is 100% customer satisfaction. Our technicians have to be professional and courteous because that is what drives our business. Please share your experience with others.
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Cleveland, OH
Sievers had installed and serviced the door, and I called them. My wife wanted to call you. I got to a voice mail at Sievers, and after 3 hrs. with no reply, I called you after 4 00 PM to make an appointment. and was surprised when it was done within 2 hours. Bill said we'd need springs soon; the Family Chief said we'd wait until then. Everything went well and quickly. Wm. Mast
- William Mast
Thank you for your feedback Mr. Mast. Our quick response time is one of many things that separate us from other garage door companies.
Cleveland, OH
The service tech (Anthony) was on time, friendly, and professional. It was the first time I have used your company
- Bernette Fisher
Thank you for taking the time to review your experience with Precision. Please do not hesitate to call on us again.
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Cleveland, OH
I chose Precision for its quick service and employee background check. When Matt arrived at my house (at the time I was told he would), he easily and accurately diagnosed the problem with my door, fixed it quickly, and even had a remote for me to replace my broken one. I was extremely pleased with his service and will highly recommend Matt and Precision to family and friends.
- Mary Lou Stovicek
Thank you for your feedback. We strive for 100% customer satisfaction. Please do recommend us to friends and family.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
The tech who came out was very personnable. He explained what was wrong and gave me two options to fix my problem. I chose to have him fix the senor, I think thats what he called it andI needed two new remotes. All is working fine. He did a great job. If I have anymore problems in the future I will call you first. THANK YOU!!!!!
- donna hlavin