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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1199 reviews, averaging 4.94 Stars:
Cleveland, OH
Thank you for reviewing your experience with Precision door and Jason Mr. Conger. We understand how important your time is and our goal is 100% customer satisfaction. We are pleased Jason was able to provide a positive experience for you.
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Cleveland, OH
This is the 2nd time I have used your company and will co tiniest to in the future. Technician was knowledgeable and friendly, excellent communication and service.
- Leroy Updegrove
Thank you for your continued loyalty Mr. Updegrove. We will always try to provide you with a pleasurable experience.
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Cleveland, OH
Precision was highly recommended on Angie's List and they looked very professional on the website. Matt did a great job with the garage door installation.
- Corey Wilson
Thank you for your feedback Mr. Wilson. We are happy you are pleased with your new garage door opener.
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Cleveland, OH
This was a warranty repair for a door I recently had installed. Paul was courteous and professional as usual. The repair was made in a timely matter.
- Casandra Baker
Thank you for taking time to review your experience with Paul. Those are two of the key components in customer service. We hope you do not experience any more issues with your new door, but if you do please do not hesitate to call us.
Cleveland, OH
The technician was professional and a really nice guy, who looked to fix the problems with my door and not try to find other problems to kick up the bill like other companies do. He worked quickly and effiecently and did a great job. If I ever have any more problems with my garage door or look to put a new one in, I will definitely call Precision Door.
- Nicole Smith
Thank yu for taking time to review your experience with Anthony. Customer satisfaction is our goal. Please call on us for future garage door issues.
Cleveland, OH
Our installer, Paul, was very diligent and personable. He explained what he would do and how long it would take and he did an excellent job. Upon completion he showed us the work you done and how to operate the garage doors. Everything worked flawlessly. My only complaint was that Paul was late due to mechanical issues with his vehicle. I would've appreciated a call from the office letting me know this would be the case since I had to take time off work. When I did call the office the receptionist was unaware of the issue and, unfortunately, somewhat unconcerned about my complaint.
- Phil Juarez
Thank you for your feedback, that is really important information. We stress the importance of being considerate of our customers time. We are continually striving to improve and obviously this is an area that needs improvement. I apologize for any inconvenience we may have caused you.
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Technician: Paul Broschk
Cleveland, OH
Jason was prompt and professional. Overall an outstanding Employee and representative of Precision Door. Bravo to Jason Schwarz.
- Laura Gaines
Cleveland, OH
Great,quick, professional service. Would highly recommend.
- Brenda Wendt
Thank you for taking time to review your experience with Precision and Ryan Mrs. Wendt. Please tell others about Precision Door.
Cleveland, OH
Anthony took the time to explain to me all of my options for repairing my garage door. He also suggested addtional items that I will consider purchasing in the future. I was very happy that he showed me all of the items that he changed out and why it was needed. Great Job I will be sure to let my co workers and friends know about the service that I received from Anthony and how happy I was with his honesty and the quality of his work.
- John Mays
Thank you Mr. Mays. Part of our job is to educate our customers about how a garage door works so they are able to make an informed decision about the repair. We want our customers to be 100% satisfied when the job is completed. Please share your experience.
Cleveland, OH
I found about Precision Door through our membership with Angie's List. The technician, Anthony Wise, arrived early, after calling ahead to see if that was okay. He explained the company, its goals, and the issues with the garage door. I had some budgetary concerns about additional work that was recommended; but the information provided, as well as the current discount, clearly showed that I would save money in the long run. All of the work was done quickly and Anthony was professional and personable. I am very satisfied and have already recommended the company to a friend. Thank you!
- Joan Meggitt
Thank you taking to review your experience with Precision Door and Anthony Mrs. Meggitt. You made a wise decision in following Anthony's recommendation. Our goal is for you to have some peace of mind that your door will work every time you press the button. thank you for choosing Precision and for recommending to others.
Cleveland, OH
Hello, Anthony Wise came and installed a new garage opener at my house on 7/1/2013 at approx 9:10. It was late but he didn't mind doing the work. He was very pleasant and explained the difference between the 2 garage door openers he had on his truck. Once I decided he went to work. He apologized because it took longer than expected. Here it was at 10:20pm and he is apologizing to me because it was taking him longer than he thought it would. I told him nothing ever goes right and I appreciated him doing this so late. When he was done he helped my roommate program her car for the remote. It took him no time at all to figure it out. It was very refreshing to have a service technician that was pleasant, happy and more than willing to go above and beyond what his job was. He is an asset to your company. I have used another company for my garage needs but have recently been very unhappy with the services they have been providing. With the pleasant experience that Anthony conveyed on behalf of your company, you have a new customer. I did not receive an assessment card but wanted to express how pleased I was with Anthony. Thanks for the copy of the invoice as well.
- Rita Seuffert
Thank you Mrs. Seuffert. Anthony reflects the spirit of our business. We put our customers first. Our goals are to "fix your door right the first time" and for you to be 100% satisfied. Sometimes we need to go the extra mile in order for that to happen. As a result of the service you received I will hope that we will become your service company of choice from now on. Thank you for allowing us to be of service to you.
Cleveland, OH
Hello, Anthony Wise came and installed a new garage opener at my house on 7/1/2013 at approx 9:10. It was late but he didn't mind doing the work. He was very pleasant and explained the difference between the 2 garage door openers he had on his truck. Once I decided he went to work. He apologized because it took longer than expected. Here it was at 10:20pm and he is apologizing to me because it was taking him longer than he thought it would. I told him nothing ever goes right and I appreciated him doing this so late. When he was done he helped my roommate program her car for the remote. It took him no time at all to figure it out. It was very refreshing to have a service technician that was pleasant, happy and more than willing to go above and beyond what his job was. He is an asset to your company. I have used another company for my garage needs but have recently been very unhappy with the services they have been providing. With the pleasant experience that Anthony conveyed on behalf of your company, you have a new customer. I did not receive an assessment card but wanted to express how pleased I was with Anthony. Thanks for the copy of the invoice as well.
- Rita Seuffert
Thank you for your feedback Mrs. Seuffert. We want to exceed our customers expectations regarding customer service. Anthony is an excellent representative of Precision Door and we truly appreciate his contribution to our goal of providing 100% customer satisfaction. Regardless of which technician services your garage I can assure you, you will receive that same level of service that Anthony provided. Again, thank you for choosing Precision Door.
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Technician: Anthony Wise
Cleveland, OH
Matt was very professional and took time to explain everything. I had a lot of questions and he addressed all of them. He did a great job and completed the job in a timely manner.
- Sarah Firestone
Thank you for taking time to share your experience with Precision Door and Matt. Our goal is to make sure our customers are 100% satisfied and to fix your door right the first time.
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Cleveland, OH
Excellent service on a Sunday afternoon, in an emergency situation, with my cars trapped at home. Very professional, fast and courteous service.
- Sotero Peralta
Thank you for your feedback. This is a very good sample of the work our techs do and also how our company operates. Please share your experience with others.
Cleveland, OH
Service provided on 6/24/13 and was better than excellent. Knowledgeable, professional and competent technician. I could not have asked for a better service. If only all business had a representative like Bill, (including my own field which is health care), trying to get things done would be a pleasure not a punishment.
- George Smith
Thank you for writing this awesome review regarding your experience with Bill. We put a lot of emphasis on bringing the right people in. People that will represent our company in the best light. Your review tells me we are definitely finding the right ones. Thank you very much.
Cleveland, OH
I was well pleased with the work and concern of Matt while he was working on the problem. He and the company that stands behind him were a pleasure to deal with and helped to reinforce the idea that good people still work hard for the customer.
- Gary DeRocco
Thank you for your feedback Mr. DeRocco. Our goal is 100% customer satisfaction. We feel the same about Matty, as well as our other technicians. We hire only the best people and provide all the tools necessary for them to go out and provide the highest level of customer service possible. Please recommend us to those people in need of garage door repair.
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Cleveland, OH
My son recomended Preciion, they were on time, and very professinal. Anthony Wise, explained all of the problems, and took care of all of them. Now I don't have to worry about fixing my garage door in the middle of winter. My neighbor also needed some work, and Anthony took the time to take a look at her problem. Thank you, Jim
- Jim Krakowski
Thank you for taking time to review your experience with us Mr. Krakowski. Our goals are "fix the door right the first time" and for our customers to be 100% satisfied. What we attempt to provide is peace of mind, so you won't have to worry about your garage door. Please tell others about Precision Door.
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Technician: Anthony Wise
Cleveland, OH
great lob. thanks
- Mark stevens
Thank you choosing Precision Door.
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Technician: Bill Adamini
Cleveland, OH
My door was stuck open with a broken cable bracket and the tech came the same day I called to take care of it. I knew my door hardware was old and in bad shape and Jason explained a package where I keep the door and he replaced most of the moving parts. Now its quiet, balanced, and most importantly goes up and down again. He also gave me advice on my other door even though he did not service it. I was impressed!
- Nick Belenky
Thank for taking time to share your experience with Precision and Jason Mr. Belenky. We do our best to provide prompt, professional service to our customers. We are pleased Jason was able to resolve the issues with your garage door. Do not hesitate to call on us in the future if the other door has issues. Thank you for choosing Precision.
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Cleveland, OH
The service that Cleveland Garage Doors gave me was excellent. The technician showed up when he said he would and he was very knowledgeable concerning what my garage door needed. The work was completed quickly and the technician explained why my problem occured and how he would address the issue so that it will not happen again. The company accepted my credit card and I was given a packet with helpful information and waranty. Definitely a five star.
- Joseph Morales
Thank your for your feedback Mr. Morales. 100% customer satisfaction is our goal. Promptness, professionalism and expert knowledge are staples of our technicians. We are very pleased your experience was a good one. Please tell others about Precision Door.
Cleveland, OH
I want to thank Paul for my new garage door. Paul did a wonderful job and I will recommend Precision in the future.
- Betty Lusardo
Thank you Mrs. Lusardo, we appreciate your business.
Cleveland, OH
First, they answer the phone, not a recording. Second, I was able to schedule a time for the next day that was convenient for me (not an emergency). Matt actually was there ahead of schedule and called to see if it would be ok, which was actually better for me. He was friendly, courteous and answered all my questions. Would use Precision again without hesitation.
- Gary Wildey
Thank you for taking time to review your experience with Precision Door Mr. Wildey. All of the above mentioned are what separate us from the competition. It is our pleasure to provide service to customers that really appreciate the high level of customer service that we provide. Please share your experience with friends and family. Garage doors usually fail at the most inconvenient time. When it happens we Precision to be the service provide of choice. Thank you again for your business.
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Cleveland, OH
Bill did an awesome job with our garage door. Our old door broke while our cars were inside of the garage. We were in a bind with needing them to get out and quick. Bill came over on a Sunday and helped us out. Our door was not repairable, but he worked with me to design the door of my choice. It's in and it looks great! We will definitely recommend Precision Door to anyone who is looking. Thank you!
- Beth Uzzo
Thank you your feedback Mrs. Uzzo. We hope that you enjoy your beautiful new garage door for many years to come. Thank yo for choosing Precision.
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Cleveland, OH
Anthony, our installer, was probably one of the most professional people I have encountered. He gave us a very fair price, installed, cleaned up, and hauled the old door away within the time frame indicated. I would highly recommend Precison Door for both general door maintenace and replacement. Absolutely!!!
- sandra lehr
Thank you for taking time to review your experience with Precision Door Mrs. Lehr. We are please the door install went well. Our goal is 100% customer satisfaction. Anthony does an exceptional job and is very representative of the level of customer service that we provide. Please do tell others about your experience with us.
Cleveland, OH
Anthony came out to the house to deal with an issue on the garage door. He was able to come to the house much earlier than originally scheduled. He was able to troubleshoot the problem with the garage sensors, install new sensors and have the garage work properly. He also helped program a garage remote control. Overall great work and very friendly, knowledgeable and professional.
- Jason Ice
Thank you for your feedback Mr. Ice. We are glad Anthony was able to solve the problem and provide you a good experience.
Cleveland, OH
Anthony was on time, professional, and courteous. He did a great job. I would not hesitate to hire Precision again.
- David Kang
Thank you for your feedback Mr. Kang. Sounds like the perfect formula for great customer service. Please tell others about Precision Door.
Cleveland, OH
We had our garage door springs and cables fixed asap. Paul came and got everything replaced and in working order in about an hour. We would highly recommend the guys at Precision Door for all uour garage door needs. Paul was great!
- Erin Woodard
Thank you for taking time to review your experience with Paul and Precision Door Mrs. Woodard. We try to provide our customers with prompt, professional service. Please share your experience with others.
Cleveland, OH
Precision was one of serveral companies that we had give us a quote for our new garage door and opener. Precision gave us the best and friendliest services. Matt Petroff was both our saleman and service tech. He was very professonal and extremely patient and friendly. Matt explained how everything worked and we have a lifetime warranty on our door,opener, and all parts. We had lots of questions, post-services,for Matt,which he patiently answered. WOW!~!!!!!
- Randy & sarah Mendel
We try to provide all of our customers with that WOW experience Mr. Mendel. Matty is very thorough and patient while explaining your options and also answering any customer concerns. Thank you for allowing us the opportunity to serve you.
Cleveland, OH
Prompt, courteous, and professional service.
- robert armstrong
Thank you for your feedback Mr. Armstrong. We appreciate your business.
Cleveland, OH
Great Technician. Great service.
- le pomeranets
Thank you for your feedback Mr Pomeranets. Our goal is 100% customer satisfaction.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Service needed: New Cables, new Wheels/Hinges, new Door Track, tuned the door opener motor. I chose PGD for their services and feedback. 24hr call anytime, open 7 days a week and even make night runs if need be, to get you to work the next morning. Jason was my technician and lived up to his reputation of showing up early (around 7:45 on an 8-11am schedule). This was excellent as it allows me to get to work in the garage sooner. He was also very friendly to my dogs as well as admiring the hot rods in the driveway and garage. He immediately went to work explaining everything to me. He made the work look easy but assured it takes years to do so. I'd recommend Jason again for any future garage door needs. Thanks PGD and thanks Jason for being prompt.
- Chris Conger