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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1209 reviews, averaging 4.93 Stars:
Cleveland, OH
Thank you for taking time to review your experience with both Paul and Ryan. Please do tell others about Precision Door.
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Cleveland, OH
Bill was very professional when he arrived to install a new garage door opener. He did the work efficiently and to high standards. He tightened up a cable on the garage door and lubricated the door assembly as well. We had one minor unforseen issue (not related to the technician or install) and Bill has been great about getting back to us in a timely fashion and taking care of it. Overall very satisfied.
- Suzanne Kominsky
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Technician: Bill Adamini
Cleveland, OH
When I called for emergency service I was told my 'window' was between 10 and 1. Much to my surprise, pleasure and thanks, Bill Adamini called and was at my house shortly after 10:00. His expertise with the situation put me at ease and his quick solution to the problem was/is appreciated. My schedule for the day was barely disrupted. Bill's friendly attitude and help should be congratulated. Again I thank all involved. Sharon Beale
- Sharon Beale
Thank you for your feedback Mrs. Beale. We are glad that your day went as smoothly as possible under those circumstances. We agree Bill has very positive attitude. Please tell others about Precision Door.
Cleveland, OH
Called Precision to repair a broken spring. The technician, Zoran, did an inspection, fixed the spring, fine tuned the rollers and hinges,and made a few adjustments. He had the garage door running perfectly in a short time. Many thanks!
- Patty Fignar
Thank you taking time to review your experience with Precision and Zoran. One of our goals is to "fix the door right the first time", so you don't have to worry about it inconveniencing you again. Please do not hesitate to call on us for any future garage door issues you encounter.
Cleveland, OH
technician was courteous and worked hard to fix the problem
- Jean Janz
Thank for taking time to review your experience with Precision Door and Paul.
Cleveland, OH
Precision Door has been very responsive, sends an email confirming time of service and arrives on time. Our technician, Ryan Freeman, was efficient, personable and friendly. He installed two garage door openers, explained how to release the doors in case of power outage, showed us how to use the outside number pad to open or close the door, and how to change the bulbs in the overhead lights when necessary. Wonderful service!!! Thank you Ryan and Precision Door Service.
- Valerie Benson
Thank you for taking the time to review your experience with Precision Door and Ryan in particular Mrs. Benson. Ryan is an excellent installer and possesses a very calm demeanor. We are pleased that your experience was a good one. Our goal is 100% customer satisfaction. We thank for choosing Precision.
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Cleveland, OH
Bill Adamini checked my old garage door and gave me a quote on a new one. He was punctual, professional and very knowledgeable. He answered all my concerns and made sure I understood everything on the quote before he left.
- suzanne dimagard
Thank you for your feedback Mrs. I hope we were able to solve your garage door issue.
Cleveland, OH
Very pleased with the professionalism of your employee, Matt. Very knowledgeable and capable. Highly recommend him.
- Karen Kowalchik
Thank you for taking time to review your experience with Precision door and Matt in particular. Our goal is 100% customer satisfaction.
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Cleveland, OH
Bill came in and replaced our broken garage door opener. He came in and recommended what was needed gave expert advise regarding what he thought we needed. He replaced and installed our garage door motor in a little over an hour then walked me through the features and warranties. He also took the time to tighten grease the hinges of the garage door. Quality job all around.
- Michael Mitro
Thank you for your feedback Mr. Mitro. We do our best to provide prompt, professional and courteous service to our customers from beginning to the end. We encourage our technicians to go the extra mile to help provide a positive experience.
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Technician: Bill Adamini
Cleveland, OH
Could not be happier with the work done by Precision Door and my installer Jason. Not only was Jason a deligent and hard worker, he was extremely courteous and helpful. I would not hesitate in recommending this company to anyone.
- Cheryl Rye
Thank you for your feedback Mrs. Rye. We are pleased Jason was able to provide you a pleasurable experience. Please recommend us to others.
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Cleveland, OH
Service needed: New Cables, new Wheels/Hinges, new Door Track, tuned the door opener motor. I chose PGD for their services and feedback. 24hr call anytime, open 7 days a week and even make night runs if need be, to get you to work the next morning. Jason was my technician and lived up to his reputation of showing up early (around 7:45 on an 8-11am schedule). This was excellent as it allows me to get to work in the garage sooner. He was also very friendly to my dogs as well as admiring the hot rods in the driveway and garage. He immediately went to work explaining everything to me. He made the work look easy but assured it takes years to do so. I'd recommend Jason again for any future garage door needs. Thanks PGD and thanks Jason for being prompt.
- Chris Conger
Thank you for reviewing your experience with Precision door and Jason Mr. Conger. We understand how important your time is and our goal is 100% customer satisfaction. We are pleased Jason was able to provide a positive experience for you.
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Cleveland, OH
This is the 2nd time I have used your company and will co tiniest to in the future. Technician was knowledgeable and friendly, excellent communication and service.
- Leroy Updegrove
Thank you for your continued loyalty Mr. Updegrove. We will always try to provide you with a pleasurable experience.
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Cleveland, OH
This was a warranty repair for a door I recently had installed. Paul was courteous and professional as usual. The repair was made in a timely matter.
- Casandra Baker
Thank you for taking time to review your experience with Paul. Those are two of the key components in customer service. We hope you do not experience any more issues with your new door, but if you do please do not hesitate to call us.
Cleveland, OH
Precision was highly recommended on Angie's List and they looked very professional on the website. Matt did a great job with the garage door installation.
- Corey Wilson
Thank you for your feedback Mr. Wilson. We are happy you are pleased with your new garage door opener.
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Cleveland, OH
The technician was professional and a really nice guy, who looked to fix the problems with my door and not try to find other problems to kick up the bill like other companies do. He worked quickly and effiecently and did a great job. If I ever have any more problems with my garage door or look to put a new one in, I will definitely call Precision Door.
- Nicole Smith
Thank yu for taking time to review your experience with Anthony. Customer satisfaction is our goal. Please call on us for future garage door issues.
Cleveland, OH
Our installer, Paul, was very diligent and personable. He explained what he would do and how long it would take and he did an excellent job. Upon completion he showed us the work you done and how to operate the garage doors. Everything worked flawlessly. My only complaint was that Paul was late due to mechanical issues with his vehicle. I would've appreciated a call from the office letting me know this would be the case since I had to take time off work. When I did call the office the receptionist was unaware of the issue and, unfortunately, somewhat unconcerned about my complaint.
- Phil Juarez
Thank you for your feedback, that is really important information. We stress the importance of being considerate of our customers time. We are continually striving to improve and obviously this is an area that needs improvement. I apologize for any inconvenience we may have caused you.
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Technician: Paul Broschk
Cleveland, OH
Great,quick, professional service. Would highly recommend.
- Brenda Wendt
Thank you for taking time to review your experience with Precision and Ryan Mrs. Wendt. Please tell others about Precision Door.
Cleveland, OH
Jason was prompt and professional. Overall an outstanding Employee and representative of Precision Door. Bravo to Jason Schwarz.
- Laura Gaines
Cleveland, OH
Anthony took the time to explain to me all of my options for repairing my garage door. He also suggested addtional items that I will consider purchasing in the future. I was very happy that he showed me all of the items that he changed out and why it was needed. Great Job I will be sure to let my co workers and friends know about the service that I received from Anthony and how happy I was with his honesty and the quality of his work.
- John Mays
Thank you Mr. Mays. Part of our job is to educate our customers about how a garage door works so they are able to make an informed decision about the repair. We want our customers to be 100% satisfied when the job is completed. Please share your experience.
Cleveland, OH
I found about Precision Door through our membership with Angie's List. The technician, Anthony Wise, arrived early, after calling ahead to see if that was okay. He explained the company, its goals, and the issues with the garage door. I had some budgetary concerns about additional work that was recommended; but the information provided, as well as the current discount, clearly showed that I would save money in the long run. All of the work was done quickly and Anthony was professional and personable. I am very satisfied and have already recommended the company to a friend. Thank you!
- Joan Meggitt
Thank you taking to review your experience with Precision Door and Anthony Mrs. Meggitt. You made a wise decision in following Anthony's recommendation. Our goal is for you to have some peace of mind that your door will work every time you press the button. thank you for choosing Precision and for recommending to others.
Cleveland, OH
Hello, Anthony Wise came and installed a new garage opener at my house on 7/1/2013 at approx 9:10. It was late but he didn't mind doing the work. He was very pleasant and explained the difference between the 2 garage door openers he had on his truck. Once I decided he went to work. He apologized because it took longer than expected. Here it was at 10:20pm and he is apologizing to me because it was taking him longer than he thought it would. I told him nothing ever goes right and I appreciated him doing this so late. When he was done he helped my roommate program her car for the remote. It took him no time at all to figure it out. It was very refreshing to have a service technician that was pleasant, happy and more than willing to go above and beyond what his job was. He is an asset to your company. I have used another company for my garage needs but have recently been very unhappy with the services they have been providing. With the pleasant experience that Anthony conveyed on behalf of your company, you have a new customer. I did not receive an assessment card but wanted to express how pleased I was with Anthony. Thanks for the copy of the invoice as well.
- Rita Seuffert
Thank you Mrs. Seuffert. Anthony reflects the spirit of our business. We put our customers first. Our goals are to "fix your door right the first time" and for you to be 100% satisfied. Sometimes we need to go the extra mile in order for that to happen. As a result of the service you received I will hope that we will become your service company of choice from now on. Thank you for allowing us to be of service to you.
Cleveland, OH
Hello, Anthony Wise came and installed a new garage opener at my house on 7/1/2013 at approx 9:10. It was late but he didn't mind doing the work. He was very pleasant and explained the difference between the 2 garage door openers he had on his truck. Once I decided he went to work. He apologized because it took longer than expected. Here it was at 10:20pm and he is apologizing to me because it was taking him longer than he thought it would. I told him nothing ever goes right and I appreciated him doing this so late. When he was done he helped my roommate program her car for the remote. It took him no time at all to figure it out. It was very refreshing to have a service technician that was pleasant, happy and more than willing to go above and beyond what his job was. He is an asset to your company. I have used another company for my garage needs but have recently been very unhappy with the services they have been providing. With the pleasant experience that Anthony conveyed on behalf of your company, you have a new customer. I did not receive an assessment card but wanted to express how pleased I was with Anthony. Thanks for the copy of the invoice as well.
- Rita Seuffert
Thank you for your feedback Mrs. Seuffert. We want to exceed our customers expectations regarding customer service. Anthony is an excellent representative of Precision Door and we truly appreciate his contribution to our goal of providing 100% customer satisfaction. Regardless of which technician services your garage I can assure you, you will receive that same level of service that Anthony provided. Again, thank you for choosing Precision Door.
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Technician: Anthony Wise
Cleveland, OH
Matt was very professional and took time to explain everything. I had a lot of questions and he addressed all of them. He did a great job and completed the job in a timely manner.
- Sarah Firestone
Thank you for taking time to share your experience with Precision Door and Matt. Our goal is to make sure our customers are 100% satisfied and to fix your door right the first time.
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Cleveland, OH
Excellent service on a Sunday afternoon, in an emergency situation, with my cars trapped at home. Very professional, fast and courteous service.
- Sotero Peralta
Thank you for your feedback. This is a very good sample of the work our techs do and also how our company operates. Please share your experience with others.
Cleveland, OH
Service provided on 6/24/13 and was better than excellent. Knowledgeable, professional and competent technician. I could not have asked for a better service. If only all business had a representative like Bill, (including my own field which is health care), trying to get things done would be a pleasure not a punishment.
- George Smith
Thank you for writing this awesome review regarding your experience with Bill. We put a lot of emphasis on bringing the right people in. People that will represent our company in the best light. Your review tells me we are definitely finding the right ones. Thank you very much.
Cleveland, OH
I was well pleased with the work and concern of Matt while he was working on the problem. He and the company that stands behind him were a pleasure to deal with and helped to reinforce the idea that good people still work hard for the customer.
- Gary DeRocco
Thank you for your feedback Mr. DeRocco. Our goal is 100% customer satisfaction. We feel the same about Matty, as well as our other technicians. We hire only the best people and provide all the tools necessary for them to go out and provide the highest level of customer service possible. Please recommend us to those people in need of garage door repair.
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Cleveland, OH
My son recomended Preciion, they were on time, and very professinal. Anthony Wise, explained all of the problems, and took care of all of them. Now I don't have to worry about fixing my garage door in the middle of winter. My neighbor also needed some work, and Anthony took the time to take a look at her problem. Thank you, Jim
- Jim Krakowski
Thank you for taking time to review your experience with us Mr. Krakowski. Our goals are "fix the door right the first time" and for our customers to be 100% satisfied. What we attempt to provide is peace of mind, so you won't have to worry about your garage door. Please tell others about Precision Door.
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Technician: Anthony Wise
Cleveland, OH
great lob. thanks
- Mark stevens
Thank you choosing Precision Door.
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Technician: Bill Adamini
Cleveland, OH
My door was stuck open with a broken cable bracket and the tech came the same day I called to take care of it. I knew my door hardware was old and in bad shape and Jason explained a package where I keep the door and he replaced most of the moving parts. Now its quiet, balanced, and most importantly goes up and down again. He also gave me advice on my other door even though he did not service it. I was impressed!
- Nick Belenky
Thank for taking time to share your experience with Precision and Jason Mr. Belenky. We do our best to provide prompt, professional service to our customers. We are pleased Jason was able to resolve the issues with your garage door. Do not hesitate to call on us in the future if the other door has issues. Thank you for choosing Precision.
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Cleveland, OH
The service that Cleveland Garage Doors gave me was excellent. The technician showed up when he said he would and he was very knowledgeable concerning what my garage door needed. The work was completed quickly and the technician explained why my problem occured and how he would address the issue so that it will not happen again. The company accepted my credit card and I was given a packet with helpful information and waranty. Definitely a five star.
- Joseph Morales
Thank your for your feedback Mr. Morales. 100% customer satisfaction is our goal. Promptness, professionalism and expert knowledge are staples of our technicians. We are very pleased your experience was a good one. Please tell others about Precision Door.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Service was excellent.they came to appointments on time, they do professional work.the My garage door looks and works beautiful.I recommend precision door,to who ever is in the market for new garage door.
- Denise Williams