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about Precision Garage Door in:
Bentleyville, OH
Precision Garage Door of Clevelandhas received 55 reviews, averaging 4.95 Stars:
Bentleyville, OH
Passing along a sincere thank you for submitting a review of the service you received from Dave and Precision Door.
Bentleyville, OH
Honest, reliable and friendly service.
- Dan Steiger
Thank you, Mr. Steiger for submitting a quick review of Precision Door. We appreciate it very much!
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Bentleyville, OH
So professional and took the time to explain all the details in a way I could understand. Highly recommend!
- Rachel Sherry
Rachel, Thank you for taking a moment to provide your input and review of the service you received. We appreciate your feedback and recommendation to family and friends.
Bentleyville, OH
Yesterday, I accidentally left the lid open on the garbage can and put the garage door down. The door did not stop when it hit the lid. It continued down and then went back up, which resulted in the tracks being bent, the door coming off the tracks, and then just hanging there. In short, it was an unsafe mangled mess. I called another company and they said they were not available till Monday for appointments, so I called Precision, which made an appointment for Saturday. The technician called Saturday morning and was able to come earlier than anticipated. He explained the problem to me, what would be required to fix the problem, and then expertly fixed the door. The price was very reasonable, and overall the service was fabulous. I now have a safer, well functioning, garage door. Thank you.
- Allison Hawkes
Bentleyville, OH
Bill was explaining everything in detail before the service and then did a great job in a short time. Also was right on time coming out the house.
- Birgitta Milstein
Bentleyville, OH
5 Stars for Anthony. He is very competent and we enjoyed meeting him. He arrived within one hour of my phone call and our doors are running smoothly again. Thanks very much. Mary Ann Dyer
- G Dyer
Bentleyville, OH
Anthony did a great job
- Bill Vardell
Bentleyville, OH
The installer, Paul, was great. On time, very professional.
- Ken Sustin
Bentleyville, OH
Bill was here today and did a great job installing a new opener. Very informative, good at explaining the problem and the options, went above and beyond. We are very pleased with our new, quiet opener!
- Ann Gasser
Bentleyville, OH
Ben arrived on time and the fix was very simple. Thank you for fixing the problem quickly.
- Barbara Erdelack
Bentleyville, OH
Found you on Google. Your representative answered quickly and was helpful. Your people (Paiul) came out the next day and did a superb Job.
- Jeff Ponsky
Thank you for choosing Precision Door Mr. Ponsky. We are pleased Paul was able to solve your problem. Our goal is 100%customer satisfaction.
Bentleyville, OH
Getting an appointment confirmed on a Sunday afternoon for Monday was amazing! Bill was extremely knowledgable and explained my options in complete detail. I would highly recommend Precision for existing door service and new product installation!!
- Stephen & pamela Schultz
Thank you for your feedback Mr. Schultz. We understand how much inconvenience a broken garage door causes, that is why we put so much emphasis on prompt service. At Precision Door our customers truly come first. Please share your experience with others.
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Technician: Bill Adamini
Bentleyville, OH
Thank you for all you and Paul did for me today. Everyone was so willing to alter my appointment as my day unfolded and Paul arrived right when he was expected. Paul was perfect--courteous, very knowledgeable, tested things out before he made any repairs and found the problem right away. He fixed it with all that he needed being on the truck, did it in a timely way, and took time to explain all repairs to me. Great experience!
- Mary Blalock
What an awesome review. We have learned through our experience that we have to take care of our customers. We can not minimize how important our time is. Thank you for choosing Precision and please tell other about us.
Bentleyville, OH
TECHNICIAN WA SVERY KNOWLEDGEABLE AND COURTIOUS. IT WAS A PLEASURE HAVING HIM SERVICE OUR GARAGE DOOR OPENERS.
- Robert Gross
Thank you for your feedback Mr. Gross
Bentleyville, OH
Efficient, prompt, and funny! Good job, guys. 5 Stara
- Claudia Meteer
Thank you for your feedback Mrs. Meteer. We are pleased Al was able to provide a good experience for you while repairing your garage door. Please tell others about Precision Door.
Bentleyville, OH
I had just had my garage door rebuilt by Zoran Jovanovic. At the time, he told me that my motor might die sometime this year. He never tried to oversell. I preferred to wait, and my motor died two weeks later. Again, Zoran never tried to sell me the most expensive option, but gave me all of my options. He installed it and I would never believe something could be so quiet. I am so impressed with Precision both for the quality of product and for the quality of service people they hire. Zoran is courteous, thorough and prompt. I would recommend him to anyone!
- Linda Dickey-white
Thank for this awesome review Mrs. White. It is very representative of our core values. We want to educate our customers so they are able to make an informed decision about the garage door. We don't hard sell our customers, we give them options and help them make a decision. Our technicians and quality parts are second to none. Our intention is to create raving fans who will tell others about their experience with Precision Door.
Bentleyville, OH
Zoran Jovanovic was my technician. He was courteous and professional. At first, I worried that he was doing more than necessary, but when the job was completed, it was obvious that he had done exactly what was needed. I have two single doors, and will request that he come back in the spring and rebuild the other door. I will recommend this company (and Zoran in particular) to all of my friends.
- Linda Dickey-white
Thank you for your feedback Mrs. White. Zoran is the consummate professional. At Precision we know that the best way to fix a garage door, so you never have to worry about it again is to rebuild it. When we are done the garage door will work better than it ever has. The best part of this is we guarantee it. Please tell others about us.
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Bentleyville, OH
I just wanted to thank you and your Crew! 5 star! Simply the best!! Professional ,I was in trouble and less then an hour you guys took care of me!! I will recommend you to everybody and always use you guys! Thank you ! And Merry Christmas to you and your crew!
- Tibor Regele
Thank you Mr. Regele. From time to time we have the opportunity to be heroes. Please share your experience with others.
Bentleyville, OH
Paul was polite and friendly, answered all my questions clearly, showed me exactly what was causing my problem and made the necessary repairs quickly and efficiently
- Thomas Hanculak
Thank you for your feedback Mr. Hanculak.
Bentleyville, OH
This is the third time I am writing a stellar review for technician Jason Schwarz...the first two seem to be "lost in their system" BUT that anyone takes the time to write three separate reviews to make sure you know who you are dealing with, that alone should tell you something.... Our garage door would not go up one morning.. this lead to my wife taking my car to work - going in early b/c my son had to be driven to school as his car was in the garage with my wife's car... I found a note on the sink - Garage Door Won't Open. I checked the Chagrin Area Yellow Pages (yes, old school) and called 4 companies. One couldn't make it today, 2 said they could make it "some time in the late afternoon" and Precision said "I'll see if I can work you into the FIRST appointment slot after the tech's current morning appointment "...you can guess who I chose :-) Jason called about 30 minutes later..he was on the road coming cross town and heading my way.."Be there in about 30 minutes. He made it in 24 minutes and called when he was about a minute out. I was able to be ready for his arrival. When he arrived, he met me with a smile, looked me in the eye and gave me a firm handshake. Even though the dog was barking, he said he liked animals and they like him..after a few minutes - no more barking. Old School = punctual, looked me in the eye, good hand shake, even the dog thought he was okay after a couple of minutes - all were good omens. He got the door up in a jiffy. then quickly diagnosed the problem, explained it to me in lay man's terms and said he had the necessary parts in the truck. He repaired the broken cable, readjusted the spring tensioning and had the door going up and down in about 15 minutes..he then checked the door over and showed me some other trouble spots = potential problems on my "old" door. He set about replacing bottom door brackets, replaced some missing and broken rollers, lubricated all the door hinges (with the correct lubricant and explained why my previous spray was not really helping the situation). We talked while he worked, and he never slowed down or missed a beat. He was truly a pleasant gent AND he knew what he was doing, and so comfortable with his knowledge and didn't mind sharing his insights and experience with his customer (me :-) When he was done he checked the two garage door openers to make sure they worked and had me try the outside touchpad also.. He then took out a broom and made sure he got everything cleaned up (gargage floor ahadn't looked so good since last fall) on top of the sweeping, he ran a magnetic device all over the floor to pick up "any stray metal pieces" that just might be around. Voila - Door fixed in a short period of time, first thing in the morning, everything that needed repair was corrected and the door was so quiet when it went up and down, that I was wondering what magic this wizard had used = a Cinderella Garage Door. We settled up quickly - he had a handheld device that took care of the credit card usage and then sent me an email with the job's description and price for everything all itemized out...surprisingly, the job (with all the extras) was still less than the other three quotes I received from Precision's competitors. Happiness is a working garage door. That's about it - except a few days later, Jason called back and asked how everything was working... Wow - someone who really cared about how he had taken care of their problem...think about it...who does that anymore? All was fine - and he remembered my son had a lacrosse game the day that he was here and asked how the game was and how my son had done... That's like living in a small town where everyone really cares about their neighbors and customers. Like I said - OLD SCHOOL "PROFESSIONAL"... Jason gets Five Good Stars and Precision seems to understand what it takes to make a company to succeed = Professional People who quickly repair the problems faciong their customers, at a fair price, are punctual, polite and extremely knowledgeable and experienced. Customer satisfaction in every aspect of their dealings with John Q Public. Way to Go, Precision...and good on you for having the insight to hire folks with "The Right Stuff" :-) You will be my FIRST CALL whenever I have a garage door question or problem !!!
- Joe Tomsic
We apologize for not receiving your first two reviews Mr. Tomsic. We especially want to post this awesome review for everyone to see. We have two goals we try to accomplish at each call. First, to fix the door right the first time and second, to make sure our customers are 100% satisfied. Jason is an exceptional young man. He is professional, knowledgeable and above all very conscientious. He is an excellent representative of Our company. Thank you so much for being so persistent in sharing your experience with Precision and Jason in particular. It very heartening to know we have ambassadors that represent our business in a manner that speaks to our core belief of exceeding our customers expectations. Thank you so much. Please share your experience with friends and loved ones.
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Bentleyville, OH
The technicians were prompt and gave a thorough and easy to follow explanation of the problem with the door. The work was nicely done.
- Dan Steiger
One of our goals is to educate our customers so they can make the right decision on the repair. Thank you for choosing Precision Mr. Steiger.
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Bentleyville, OH
Bill did a great job explaining the product and the installation process. He quickly and professionally removed our old garage door opener and installed the new one.
- Scott Wayt
Thank you taking time to review your experience with us Mr. Wayt. It is very important for us to help our customers understand the job we are performing. Our intention is to relieve some of the anxiety a homeowner might feel concerning if the job is done correctly. It is our way of showing respect for our customers and their home. Please share your experience with others.
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Technician: Bill Adamini
Bentleyville, OH
5 star.....courteous and caring to do the proper job
- Aaron Feldman
Thank you for your feedback. We are happy that you had a good experience with Precision and Duan
Bentleyville, OH
Brad (as always) was very prompt and professional. We enjoy working with him for all of our garage repair needs.
- Dennis & shannon Leebow
Thank you for your feedback. Brad is our lead tech and we know he will represent Precision Door as we would. Our goal is 100% customer satisfaction. As long as we continue to do that, our hope is that you will always remain our customer
Bentleyville, OH
The service was awesome technician explained everything. He installed a new sparing sinc it had. It been change in 14 years. I will definitely use your service again
- Judith Walker
Thank you for your feedback Mrs. Walker. Our ultimate is for our customers to have a pleasurable experience. We want to educate our customers so they are able to make knowledgeable decision based on our technicians recommendation. We look forward to the opportunity to be of service to you again.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Serviceman was right on time... even with terrible weather. He called when he was on his way. Very polite, knowledgeable and couldn't have been more helpful. Definitely would recommend to others.
- Dorothy Robbins