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Read what people are saying
about Precision Garage Door in:
North Olmsted Area, OH
Precision Garage Door of Clevelandhas received 797 reviews, averaging 4.94 Stars:
Westlake, OH
Sorry Mr. Miller, it looks like we dropped the ball this time.
Olmsted Township, OH
Responded to the Angie's list offer due to needing a repair and found that response was in every way better than expected.
- Sandra Shoenfelt
Thank you for your your feedback Mrs. Shoenfelt. Angie's list is an excellent publication to find service providers. I am glad we were able to exceed your expectations.
Rocky River, OH
Brad explained everything to us. He was kind, neat and efficient. Great job.
- Eileen Btitz
Thank you for taking time to review Brad and PDS. We value our customers very much. Please do not hesitate to call on us for any garage door issues you may have in the future.
Bay Village, OH
This was a difficult job on a 65-year-old door. The technician solved the problem, the door works great again and the price for the job was good.
- jack mowry
Thank you for your feedback Mr. Mowry. We pride ourselves on being able to solve any garage door issue, large or small. I am glad Mitch was able repair your door. Our goal is 100% customer satisfaction and to fix it right the first time so we don't have to come back. Thank you for your business.
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Rocky River, OH
Very nice, prompt and knowledgeable service. Al was able to answer all of my questions and went out of his way to temporarily repair my garage door until the new door could be installed. I would definitely call again for future service.
- Kathleen Svala
Thank you for taking time to review Al and Precision Door Service. We strive to provide 100% customer satisfaction. Al went beyond the call of duty and we applaud him for doing so. Our customers are our business. Please refer your friends and loved ones to us for garage door repair
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Westlake, OH
Mitch was great. Very informative in explaining the problem, and various repair options. Repaired problem quickly. My only complaint is that I would have liked to have known the cost of the parts ahead of time when I scheduled the appointment.
- khalil samara
Thank you for your feedback Mr. Samara. I am glad you had a pleasurable experience with us. We don't usually quote prices over the phone. Thank for giving us something that may make us better.
Westlake, OH
Liked that there was not a surcharge for a weekend service call. All was good * Al, the tech, was no-nonsense guy,very good SERVICE, however, was very expensive.....
- Pete Hannon
Thank you for your feedback Mr. Hannon. Unlike other companies we do not charge extra for nights, weekends or holidays. No one has control over when something breaks, we just need to be in position to respond to our customers promptly. Al is our most experienced technician and does a really good job. As for our price if you were to compare us to a company similar to us we would be comparable. Value is determined over time.
Westlake, OH
I was very satisfied with Precision and Tom. They were at my door an hour after I called and Tom was very professional at explaining the different options I had. Thanks again Tom and precision.
- Brian Hansen
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Lakewood, OH
Showed up on time and finished the job. No complaints. Job well done. Thanks
- Bev and Ron Rudin
Thank you for reviewing Brad. He is one of our most consistent technicians. He very professional and all business. We hope that you are completely satisfied and will use Precision again if the need arises. Jeffery Ware
Rocky River, OH
Mitch was excellent. He was polite, knowledgeable and did a great job. Phone work at office left a little to be desired. The website secured the job for you.
- Jack Hull
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Bay Village, OH
Reasonable pricing. Technician was polite, prompt and quick. Left work area clean. Spring broke on Saturday. Monday morning had a new spring installed. Very pleased with my choice of Precision Door Service.
- Scott Underwood
Thank you for taking the time to review our company and Brad. I am glad your experience was pleasant, that is our goal. Our technicians are very professional and we encourage them to leave the work area clean. Please do not hesitate to call on us again if you or someone you care about has a garage door issue.
Olmsted Falls, OH
Mitch was on time, very good at his work. Door was fixed and working within the hour. Job well done.
- david reininger
Prompt, knowledgeable and efficient. Sounds like Mitch provided you a pleasurable experience. At Precision our goal is 100% customer satisfaction. I also applaud Mitch for doing a good job. Thank you choosing Precision.
Bay Village, OH
Tom Paulus called in advance as requested and showed up on time. He was very professional and explained we needed an overhaul when all we expected was a spring repair. Tom explained Precision warranty and heavy duty components. Unfortunately our finances prohibit us from doing more that trying to replace these old springs.
- ted mcmanamon
Our goal at Precision is to offer our customers a long term solution. Since Tom was very thorough explaining how a door works and how to make it work better, don't wait until something goes wrong. Allow to come and do the rest of the repairs so you will have some peace of mind.
North Olmsted, OH
Spring broke could not get car out of garage. Called Precision and they were able to send Paul out within 2 hours. POaul helped me get door open long enough to get car out so could function again. Door very old and instead or repair, Joe helped me choose a new door that will be installed 4 days. This is excellant service. I expect the install to be done ontime without incident.
- Dave Randolph
Thank you for reviewing both Tom and Precision. We take great pride in our prompt service. Our goal is 100% customer satisfaction so you can rest assured that we will meet or even exceed your expectations.
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Lakewood, OH
Mitch, our technician, is professional and polite. He is knowledgable and described garage doors as well as options. Our experience with Precision thus far is excellent. Edie Myers
- Bill Myers
Thank you for your feedback Mr. Myers. Our goal is to educate our customers so they have the ability to choose the best possible option to solve their problem. Mitch is an exceptional young man and I can assure you the excellent service will continue. Thank you again for choosing Precision Door Service.
Rocky River, OH
Tom did an excellent job of explaining my options. Whatever I decided on doing would be perfectly fine with him. I didn't feel pressured to purchase something I didn't need. Toms' main concern was getting my door fixed properly at an option that was acceptable to me. He completed the garage-door-rebuild in under 45 minutes just like he promised and left the garage the same as it was when he arrived. Tom is very professional and an asset to the company. I've already recommended Precision to my sister on the east-side and I'll continue to do so in the future.
- Ted Henninge
Thank you so much for reviewing both Tom and Precision. This is exactly our intent, to satisfy our customers 100% so they will gladly recommend Precision Door to people they truly care about. Tom is an asset to our business. He is the consummate professional and always has the customer's best interest in mind when making recommendations.
Product:
Rocky River, OH
Al did a great job on the installation. Garage is much warmer. Thanks, Mark Ferry
- Mark Ferry
Thank you Mr Ferry for taking the time to gives us feedback about your experience with Al and Precision Door. Please enjoy your new garage door and stay warm.
Rocky River, OH
the technician Al was right on time and fixed the problem with the receiver and garage door opener. Al new within a couple of minutes what had to be done. I would rate his service performed a high 5. thanks Rich Potts
- Richard Potts
Bay Village, OH
My two new doors look 10x better than the old and the Precision openers are 100x quieter.
- darcy good
Product:
Rocky River, OH
I had used the company before and was very satisfied. Once again I was satisfied. Thank you.
- BARBARA CHERNUS
Product:
Westlake, OH
I think Brad is very knowlegeable and very prompt in making his appointment with me. He is well mannered and he let me know exactly what he was going to do at my home. Very good man. Thank you
- Silvia Karas
North Olmsted, OH
Fast, efficient, on time.
- Cathryn kavan
Service Provided:
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Operations Manager: Brad Buzzelli
North Olmsted, OH
Howard did a very good job. He made sure everything was working properly before he left. He also explained what and why he was doing what he did.
- Eric Moeller
Product:
Westlake, OH
I apologize as I am cleaning out my email inbox and noticed I may not have replied to your survey. I do not recall the name of the technician that came to my house to service my door, but he was extremely courtious and quickly resolved the issue. I was very happy with the service and will continue to use your company. Again sorry for the delay in my reply.
- KEVIN HUGHES
Product:
Olmsted Township, OH
KUDOS to Precision Door Service! I had a broken garage door(springs)and Tom Paulus came to the rescue! He was very informative and got straight to work. He did exactly what he said he would do and my door runs like "New". Thanks Again for the Outstanding Work by Precision Door!
- Eleanor Lockhart
Product:
Olmsted Township, OH
Advertizement in phone book had Better Business rating and said you specialized in broken springs. And you do!! Our garage dood was fixed on time as promised; technican arrvied on time; explained all options; and fixed door. The door works better now then when it was new. I will recommend Percision Door Service to anyone who needs Garage Door repairs/maintenance/replacement. Excellent service - Excellent company.
- Eleanor Lockhart
Fairview Park, OH
Service has been outstanding, fast and accurate. This was the third time I used your service. Your belt drive garage door opener is very quiet.
- John Klann
Service Provided:
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Operations Manager: Brad Buzzelli
Westlake, OH
Tom provided excellent service and was very personable. Will use Precision again.
- Henedine Aldana
Product:
Rocky River, OH
excellent job
- Cezar Sionescu
Rocky River, OH
Well satisfied with service response, neatness, workmanship and communication. I made the right call.
- Frank Kollath
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I called on June 18,2012 to talk to a manager and as of 8:53 monday nite I have not heard from anyone.I have a problem with the price!
- Bill Miller