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about Precision Garage Door in:
North Olmsted Area, OH
Precision Garage Door of Clevelandhas received 804 reviews, averaging 4.94 Stars:
Lakewood, OH
Thank you for your feedback Ms. Said. Garage doors are something most people take for granted. When it is opening and closing we think everything is fine but as soon as it stops working we realize how important that door is. We are pleased that we were highly recommended and were able to provide a pleasurable experience. Our business is driven by 100% customer satisfaction and fixing your door right the first. Thank you for calling Precision Door. Please share your experience with your friends and family.
Rocky River, OH
Liked the email that arrived before my appointment. I knew Brad when he knocked on the door because of it. He was very professional yet friendly and repaired my sensors quickly and to our satisfaction. Thank you for another great service call.
- BARBARA CHERNUS
Thank you for your feedback Ms. Chernus. It is very reassuring to know who is coming to your home. We want to set ourselves apart from other garage door companies. Brad is the consumate professional. We are pleased your experience was a good one. Thank you choosing Precision.
North Olmsted, OH
Matt was very professional at his job he helped me when i told him I was interested in purchasing an opener.He told me of the difference between chain and belt drive.I purchased on angie's list the door tuneup.Matt did both jobs for me in about 2hrs.He cleaned up after he was done [no little screws on floor].Precision was very quick in responding,I called on Monday they were out on Tuesday.Thank you for a job well done.
- Lizbeth Perry
Thank you reviewing your experience with Precision and Matt in particular. In order to best serve our customers needs we educate them about how a door should work and provide them with options and recommend the best solution for that customer. We want our customers to be 100% satisfaction. Please call on us again for any garage door issues.
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Westlake, OH
AL WAS GREAT!!! VERY PROFESSIONAL AND PLEASANT. i WAS VERY HAPPY WITH THE SERVICE HE PROVIDED. THANKS PRECISION AND AL!!!
- MANNY ACTA
THANK YOU FOR REVIEWING YOUR EXPERIENCE WITH AL. OUR GOAL IS 100% CUSTOMER SATISFACTION. WE WANT TO FIX THE DOOR RIGHT THE FIRST SO YOU WON'T HAVE TO WORRY ABOUT IT AGAIN. PLEASE FEEL FREE TO REFER US TO YOUR FRIENDS AND FAMILY. THANKS FOR CHOOSING PRECISION.
Rocky River, OH
Dear Ladies and Gentlemen, "Eric Kirby", my service techincian, was extremely professional and kind. My wife and I were pleased dealing with him. However, I was a little sad that we had to pay over $700 to get my truck out and have our garage door repaired. Times are tough. But, I am grateful that Eric was able to repair our garage door quickly, and we could get our truck out. I believe that Eric repaired the door so that it will operate effectively for many years to come. My wife and I are tried of having to have the door be fixed by so many "local garge door companies" using poor, inexpensive parts which eventually break down. Hopefully, this will be the last time that we have to have the door repaired. I would highly recommend your company. Your company is honest and professional. You deserve to have the BBB seal of quality. Thank you, Brad Scotten
- Brad Scottan
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Lakewood, OH
Matt was terrific! Two days before we were hosting a big family event at our home, our garage door finally gave out. It was stuck open at a precarious angle. Matt came out straight away, assessed the situation, and assured us he would be out the next day to install a new door. No pushy sales pitch -- just a great conversation and a solution to our problem! Matt worked late on a Friday evening to get the job done! What a champ! Professional, courteous, and fast. Based on this experience -- both with the appointment scheduler and Matt -- I wouldn\'t hesitate to recommend Precision!
- Teresa Coyne Andreani
Lakewood, OH
Matt was terrific! A couple of days before a party at our home,our garage door finally gave out - and it was stuck open on a precarious angle. Ugh!We had heard great things about Precision and so we called to get an estimate on a replacement. In no time, Matt was at our home, assessed the situation and offered to come back the next afternoon to install a new door. Matt was courteous, professional, and fast. He worked late on a gorgeous Friday afternoon to finish the job and we were so grateful to have our garage back in shape before our guests arrived. We'll be calling Matt back this fall to install a garage door opener. Would we recommend Precision? We already have! Thanks so much!
- Teresa Andreani
Mrs. Andeani, Our success is increasingly the result of people like you recomending Precision Door Service to friends, family and neighbors. Our dedication to quick, proffesional service and outstanding value are well appreciated by our customers. Thank you for your comments and i hope the party went well.
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Westlake, OH
I called on June 18,2012 to talk to a manager and as of 8:53 monday nite I have not heard from anyone.I have a problem with the price!
- Bill Miller
Sorry Mr. Miller, it looks like we dropped the ball this time.
Olmsted Township, OH
Responded to the Angie's list offer due to needing a repair and found that response was in every way better than expected.
- Sandra Shoenfelt
Thank you for your your feedback Mrs. Shoenfelt. Angie's list is an excellent publication to find service providers. I am glad we were able to exceed your expectations.
Rocky River, OH
Brad explained everything to us. He was kind, neat and efficient. Great job.
- Eileen Btitz
Thank you for taking time to review Brad and PDS. We value our customers very much. Please do not hesitate to call on us for any garage door issues you may have in the future.
Bay Village, OH
This was a difficult job on a 65-year-old door. The technician solved the problem, the door works great again and the price for the job was good.
- jack mowry
Thank you for your feedback Mr. Mowry. We pride ourselves on being able to solve any garage door issue, large or small. I am glad Mitch was able repair your door. Our goal is 100% customer satisfaction and to fix it right the first time so we don't have to come back. Thank you for your business.
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Rocky River, OH
Very nice, prompt and knowledgeable service. Al was able to answer all of my questions and went out of his way to temporarily repair my garage door until the new door could be installed. I would definitely call again for future service.
- Kathleen Svala
Thank you for taking time to review Al and Precision Door Service. We strive to provide 100% customer satisfaction. Al went beyond the call of duty and we applaud him for doing so. Our customers are our business. Please refer your friends and loved ones to us for garage door repair
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Westlake, OH
Mitch was great. Very informative in explaining the problem, and various repair options. Repaired problem quickly. My only complaint is that I would have liked to have known the cost of the parts ahead of time when I scheduled the appointment.
- khalil samara
Thank you for your feedback Mr. Samara. I am glad you had a pleasurable experience with us. We don't usually quote prices over the phone. Thank for giving us something that may make us better.
Westlake, OH
Liked that there was not a surcharge for a weekend service call. All was good * Al, the tech, was no-nonsense guy,very good SERVICE, however, was very expensive.....
- Pete Hannon
Thank you for your feedback Mr. Hannon. Unlike other companies we do not charge extra for nights, weekends or holidays. No one has control over when something breaks, we just need to be in position to respond to our customers promptly. Al is our most experienced technician and does a really good job. As for our price if you were to compare us to a company similar to us we would be comparable. Value is determined over time.
Westlake, OH
I was very satisfied with Precision and Tom. They were at my door an hour after I called and Tom was very professional at explaining the different options I had. Thanks again Tom and precision.
- Brian Hansen
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Lakewood, OH
Showed up on time and finished the job. No complaints. Job well done. Thanks
- Bev and Ron Rudin
Thank you for reviewing Brad. He is one of our most consistent technicians. He very professional and all business. We hope that you are completely satisfied and will use Precision again if the need arises. Jeffery Ware
Rocky River, OH
Mitch was excellent. He was polite, knowledgeable and did a great job. Phone work at office left a little to be desired. The website secured the job for you.
- Jack Hull
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Bay Village, OH
Reasonable pricing. Technician was polite, prompt and quick. Left work area clean. Spring broke on Saturday. Monday morning had a new spring installed. Very pleased with my choice of Precision Door Service.
- Scott Underwood
Thank you for taking the time to review our company and Brad. I am glad your experience was pleasant, that is our goal. Our technicians are very professional and we encourage them to leave the work area clean. Please do not hesitate to call on us again if you or someone you care about has a garage door issue.
Olmsted Falls, OH
Mitch was on time, very good at his work. Door was fixed and working within the hour. Job well done.
- david reininger
Prompt, knowledgeable and efficient. Sounds like Mitch provided you a pleasurable experience. At Precision our goal is 100% customer satisfaction. I also applaud Mitch for doing a good job. Thank you choosing Precision.
Bay Village, OH
Tom Paulus called in advance as requested and showed up on time. He was very professional and explained we needed an overhaul when all we expected was a spring repair. Tom explained Precision warranty and heavy duty components. Unfortunately our finances prohibit us from doing more that trying to replace these old springs.
- ted mcmanamon
Our goal at Precision is to offer our customers a long term solution. Since Tom was very thorough explaining how a door works and how to make it work better, don't wait until something goes wrong. Allow to come and do the rest of the repairs so you will have some peace of mind.
North Olmsted, OH
Spring broke could not get car out of garage. Called Precision and they were able to send Paul out within 2 hours. POaul helped me get door open long enough to get car out so could function again. Door very old and instead or repair, Joe helped me choose a new door that will be installed 4 days. This is excellant service. I expect the install to be done ontime without incident.
- Dave Randolph
Thank you for reviewing both Tom and Precision. We take great pride in our prompt service. Our goal is 100% customer satisfaction so you can rest assured that we will meet or even exceed your expectations.
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Lakewood, OH
Mitch, our technician, is professional and polite. He is knowledgable and described garage doors as well as options. Our experience with Precision thus far is excellent. Edie Myers
- Bill Myers
Thank you for your feedback Mr. Myers. Our goal is to educate our customers so they have the ability to choose the best possible option to solve their problem. Mitch is an exceptional young man and I can assure you the excellent service will continue. Thank you again for choosing Precision Door Service.
Rocky River, OH
Tom did an excellent job of explaining my options. Whatever I decided on doing would be perfectly fine with him. I didn't feel pressured to purchase something I didn't need. Toms' main concern was getting my door fixed properly at an option that was acceptable to me. He completed the garage-door-rebuild in under 45 minutes just like he promised and left the garage the same as it was when he arrived. Tom is very professional and an asset to the company. I've already recommended Precision to my sister on the east-side and I'll continue to do so in the future.
- Ted Henninge
Thank you so much for reviewing both Tom and Precision. This is exactly our intent, to satisfy our customers 100% so they will gladly recommend Precision Door to people they truly care about. Tom is an asset to our business. He is the consummate professional and always has the customer's best interest in mind when making recommendations.
Product:
Rocky River, OH
Al did a great job on the installation. Garage is much warmer. Thanks, Mark Ferry
- Mark Ferry
Thank you Mr Ferry for taking the time to gives us feedback about your experience with Al and Precision Door. Please enjoy your new garage door and stay warm.
Rocky River, OH
the technician Al was right on time and fixed the problem with the receiver and garage door opener. Al new within a couple of minutes what had to be done. I would rate his service performed a high 5. thanks Rich Potts
- Richard Potts
Bay Village, OH
My two new doors look 10x better than the old and the Precision openers are 100x quieter.
- darcy good
Product:
Rocky River, OH
I had used the company before and was very satisfied. Once again I was satisfied. Thank you.
- BARBARA CHERNUS
Product:
Westlake, OH
I think Brad is very knowlegeable and very prompt in making his appointment with me. He is well mannered and he let me know exactly what he was going to do at my home. Very good man. Thank you
- Silvia Karas
North Olmsted, OH
Fast, efficient, on time.
- Cathryn kavan
Service Provided:
Product:
Operations Manager: Brad Buzzelli
North Olmsted, OH
Howard did a very good job. He made sure everything was working properly before he left. He also explained what and why he was doing what he did.
- Eric Moeller
Product:
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Never thinking I would need to repair my garage door, I wasn't certain who to call. So, I asked around and made a few calls to the various locations recommended and found myself pleased with every aspect of Precision. From customer service to Brad the technician that came out, their patience and willingness to help was greatly appreciated. Brad was arrived early, was knowledgeable, and professional. I am happy to recommend Precision as a result of such a positive experience. Thank you-Julie
- Julie Said