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John Franks

John Franks
Technician
Reviews: 276
Average: 4.97 stars
John Franks has received 276 reviews, averaging 4.97 Stars:
1 2 3 4 5

John Franks's Bio:

John was born and raised in the Cleveland area and is the oldest of 4 siblings (all sisters!). In his spare time he enjoys being in the outdoors camping and off roading/mudding. He loves music and really enjoys playing his bass guitar. John is a great problem solver and loves a good challenge.

Review:

The operator bracket on my garage door separated from the door preventing it from opening. I called Precision Door Service and the issue was resolved the next morning! John was thorough in his inspection procedure, walked me through several repair options and was very meticulous in his repair; even pausing throughout the procedure to explain to me what he was doing. I am incredibly happy with the result and confident the service was done to the highest of standards. I honestly would not have expected this level of service (from start to finish) from a garage door service company. We will definitely be using them again; though I don't think we'll need to!

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A Response from: Jim Boland

Thank you very much for your feedback Jerry. Our intent is to raise the level of expectations for our customers and to even exceed those expectations. We value our customers and want to provide a positive experience for them.

John Franks Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: John Franks
Review:

I was very pleased with the whole process. John Franks the technician was very knowledgeable and very helpful. John installed the new opener and recommended we replace the rollers. I was very impressed on how he installed the new opener because we have a Screen Solutions he had to work around. We purchased the Liftmaster unit and couldn't be happier. Much quieter than Genie.Thanks again.

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John Franks Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: John Franks
Review:

John did a awesome job. He was very professional and explained everything before starting and cleaned up after himself. Very happy with everything.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Gordon. Our technicians are Prompt, professional and courteous. John is one of our most recent hires and we expect him to do an outstanding job. Please tell others about Precision Door.

John Franks Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Franks
Review:

Technician (John) extremely polite and knowledgeable- Came out to repair a broken spring, went over some other issues that were going on and recommended some other repairs to avoid future repair calls.

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A Response from: Jeffery Ware

Thank you for your input Ms. D'Aiuto. Our goal is to fix your door right the first time and for you to br 100% satisfied when the job is complete. Hopefully John able to do that.

John Franks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Franks
Review:

5 stars! I have used Precision door for years and have always had good service. My service needs are addressed promptly. My technician this time was John. Very courteous and professional, which I think is especially important when you have someone coming to your home to work. John arrived exactly when he said he would, completed the job in a timely fashion, and provided excellent customer service, in general.

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A Response from: Jeffery Ware

Thank you for your feedback and also for your continued loyalty Mrs. Ferrini. As you well know our technicians are the best. They prompt, professional and courteous. Please do not hesitate to call on us for any future garage door needs.

John Franks Service Provided:
Broken Garage Door Spring Repair

Technician: John Franks
Review:

Very happy with your service. John Franks and Dave Honkala showed up on time and completed my broken spring repair in a reasonable amount of time and in a very professional manner. They explained the repair process before proceeding and answered all of my questions.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Rosson. We are pleased John and David were able to provide a positive experience for you. Our goal is 100% customer satisfaction.

John Franks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Franks
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Greater Cleveland Area

(216) 273-6733

(216) 273-6733
North Olmsted Area

(440) 297-2728

(440) 297-2728
North Royalton Area

(440) 628-4471

(440) 628-4471
Solon Area

(440) 337-4753

(440) 337-4753
Lorain County

(440) 328-8043

(440) 328-8043
Lake County

(440) 220-4415

(440) 220-4415
Beachwood Area

(440) 389-4446

(440) 389-4446
Geauga County

(440) 220-4415

(440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125