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has received 4998 reviews, averaging 5.00 Stars:
Lakewood, OH
Service Provided:
Product:
Operations Manager: Brad Buzzelli
Cleveland, OH
I cannot say enough about the quality and timeliness of workmanship that Jeremiah produced in the installation of a brand new garage door and opener for me on Saturday! He was very prompt, polite and personable as well. This new door has added so much "curb appeal" and charm to my Colonial Style home~I love the look! I would recommend Precision Overhead Door to everyone..fast, friendly and courteous service! You are very fortunate to have such a fine technician on board~ Thanks again :) Cheri
- Cheryl Tredeau
Product:
Avon Lake, OH
Definition of insanity? Doing the same thing again and again and expecting different results. Brad Buzzelli put an end to that and, after 10 years, we're confident we've put an end to our spring problem. Brad was great at explaining what needed to be done and showing me the work when finished. Very confident about the results!
- Jeanne Rife
Cleveland, OH
Technician arrived on time, worked quickly, and kept to the original estimate even though another part broke during the repair process. I also appreciated the safety feature of an e-mail confirmation containing the technician's name and picture.
- kathy goepfert
Cleveland, OH
Everything was great from start to finish. Great products and great service. Brad did a fantastic job.
- Thomas Healey
Chagrin Falls, OH
The new doors look great and operate smoothly and quietly. Jeremiah was eager and able to answer all of our questions. We're looking forward to many years of trouble free service! Only minor detail: due to difference in wood trim, I do have a little paint touch up to take care of.
- Darren Klug
Product:
Bay Village, OH
My garage door would not open. There was no other access to get into the garage, my service Technician, Jeremiah, was able to take off rubber molding on the side by the fascia and onlocked the levers. He replaced the lock for me and did a great job!
- kyle true
Product:
Cleveland, OH
Professional, courteous, on time. Highly recommend.
- Beverly Saylor
Product:
Beachwood, OH
Our garage door had stopped operating with no apparent power outage.The ad in the phone book was noticeable, and when I called, Jim was extremely friendly. I set up an appointment, and Al called to say he could be here early if that worked for me, and it worked out great. Al was very friendly and helpful. He explained the problem, and suggested getting new rollers. I would definitely use Precision again, and reccommend them !
- Elise Schwartz
Amherst, OH
Your technician was on time, very friendly, and finished in no time at all. He explained what he needed to do, he also gave me some maintenance tips to keep my current opener operating at it's best for as long as possible. I am very pleased and will be recommending your company to everyone I know who needs garage door repairs.
- Theresa Laywer
Product:
Westlake, OH
The garage door is fabulous and the tech was wonderful. Very informative which helped me make the decision to replace rather than repair and risk it. Thanks so much for the top notch service!!
- Kenny Jaffal
Service Provided:
Product:
Operations Manager: Brad Buzzelli
Cleveland, OH
We had our garage repaired. Seems to be working good now. My husband had phoned your company to let you know how nice, friendly & knowledgeable the technician was. Picked your name out of the phone book. The ten dollar coupon caught our eye.
- ralph thomas
Westlake, OH
The service experience was very good. The person who answered the phone when I called was very pleasant. It was Sunday afternoon and my Garage Door would not go up. I couldn't get my car out. She made me feel much better when she told me a service technician would be able to come over that day between 6:00 - 8:00 PM. Prior to 6:00 PM I received an E-mail saying the service technician should be Jeremiah Byrd. It even showed his picture (very secure feeling) so we would know who to expect. Jeremiah (Service Technician) called twice giving us an estimate of when he would get to us after leaving his other customer. He was respectful, helpful and really seemed proud of the quality products Precision used when replacing parts. He completed everything within One and a half hours and then went on to his next customer. Excellent service on all ends. The Garage Door work great.
- Allen Berkenfeld
Product:
Amherst, OH
service was fast and the the repair was done with little time
- Rajeev Mangat
Cleveland, OH
Al did the job so fast I was impressed. I would refer others to your company.
- kim hickman
Lakewood, OH
Thanks for the prompt service, both times, once in February and once in March.
- Robert Donnelly
Solon, OH
The first time I used Precision, I needed emergency service, and they came right away to replace a broken spring. I was very pleased with the quality of work and the promptness. I was comforted by the fact that they were easily identified by their uniforms and their trucks. A few years later, I recognized their logo at the home show and had them back to make some repairs and replace our garage door openers. Again, Al was courteous, prompt,and knowledgable. I am confident this company provides continually good service in a timely fashion.
- linda stiller
Broadview Heights, OH
Very prompt service. Serviceman was very knowledgeable and thorough
- Melissa Sikora
Berea, OH
Al was very helpful and explained all my options. He was friendly, profesional, prompt and knowledgable. I would certainly recommend Percision Garage Door Service.
- Jim Gilbert
Broadview Heights, OH
I just spoke to a customer named Dennis Haverly who had Al out there today to do a minor repair. He called back because he wanted me to let you know that Al did a great job and was very professional. Customer Service Center.
- Dennis Haverly
North Ridgeville, OH
We could not be happier with our new garage door!!! It's incredibly quiet & the garage stays warmer now. We just had a snow storm the night before & the technician showed up anyway & my new door was installed in about 2 hours. Thank you Precision Door!
- Ed and patty Duke
Lakewood, OH
Problem was quickly assessed and two news garage door openers were installed.Our garage door openers were not working. We had been opening our doors manually. I called for a service appointment which was easily scheduled over the phone. We were given a two hour window of when we should expect our technician to arrive. Brad of Precision Door called about an hour ahead of schedule and asked if it would work for us for him to arrive early. That worked for us and he arrived within 20 minutes. Brad was friendly and professional. He quickly assessed the problem we were having, and gave me the options I had. No pressure, just the facts. We decided to go ahead with having two new garage openers installed, as he had the parts with him and would be able to do it that day. He completed the job in about two hours, explained everything thoroughly to me, and cleaned up everything thoroughly. From what I can tell, it was a very professional job well done. I am very happy with the service and product I received for the price I paid, and would gladly recommend Precision Door Service, especially Brad, to friends and family. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A
- Jennifer Kristy
Service Provided:
Product:
Operations Manager: Brad Buzzelli
Cleveland, OH
The technician was very personable and knowledgeable and wasted no time explaining the problem and how to fix the garage door. After completion of the job the door worked like new. I would recommend this company to anyone needing their garage door repaired or replaced. Very competitive in their prices and warranty their work. Arrived on site on time and wasted no time repairing the problem.
- Juanita Sweeney
Product:
Chardon, OH
I was very pleased with the service and response time and the technician was very knowledgeable. He recognized immediately that I had a problem with the rollers and alignment and went out of his way to do what was required. I am now awaiting a follow up for a keyless pad to be installed and I understand that his truck is out of service. Please remind Rob that I am waiting for the keyless entry pad.
- Dale Fellinger
Product:
Mentor, OH
Jim Boland and his staff responded quickly to my request for a garage door replacement quote. Their prompt and friendly service was greatly appreciated. Additionally, their excellent craftmenship is clearly noticed. I fully recommend Precision Door to all my friends and family.
- Ron Jeric
Product:
North Royalton, OH
Our experiences with Precision Door have been great. Brad was our technician both times and did a great job replacing the springs on one door and installing a new opener on another. He even went out of his way to fix another minor issue we were having while he was here. He was very knowledgeable, helpful, friendly and efficient. I would recommend him to anyone needing garage door service.
- Rebecca Humes
Parma, OH
dear sir;may i first mention that your tech. (al) was right on the ball ;(1) i left a message on his phone, with-in a hour he call me back 5 stars ;(2) we set appointment time, he showed up on time 5 stars, i don't have a lot of it)(3)he did a great job/in the time he said he would/an he clean up after himself 5 stars again .may i say ,this is the 2nd time i have call al & will not be the last ;great job!!! you do have a good men out in the field for you
- Fodor Realty
Strongsville, OH
Technician Al was very professional and courteous. He explained and demonstrated what needed to be done in a clear and knowledgeable mannner. He had all needed materials with him and completed the job in less than an hour. I felt the price was very fair for the work done. I would DEFINITELY recommend Precision Company to others.
- Harry Ezzo
Novelty, OH
Very responsive and completed the job correctly.
- Judy Izant
Product:
Avon Lake, OH
Very good service. The technician, Al, was very skilled on the repair he did. And was very Knowledgable of all the products he installes. Thanks again for the service. AL THORNTON
- Alan Thornton
I chose Precision because of a previous visit to repair an existing garage door opener. At that time they were very professional and fixed my problem. So this time I called them back. The tech Brad, gave me my options, I could repair the opener that was about 17 yrs. old or replace it with a new one. He explained everything he would do & the cost. I chose the new one. He was done in a short amount of time, cleaned up the area & went over items where I had a concern. Thank You
- Debbie Szabo