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John Franks
Average: 4.96 stars
John Franks's Bio:
John was born and raised in the Cleveland area and is the oldest of 4 siblings (all sisters!). In his spare time he enjoys being in the outdoors camping and off roading/mudding. He loves music and really enjoys playing his bass guitar. John is a great problem solver and loves a good challenge.
Kipton, OH
North Ridgeville, OH
Very fast to respond and very professional. Had a broken spring fixed quickly. Installer was very nice and informative. Great job. Would recommend for sure. I won't even call anyone else next time.
- Steve Atkinson
Broadview Heights, OH
My appointment was done online and was answered quickly the day of the appointment by John who not only fixed the problem but also showed me how to lubricate the areas that need attention twice a year. Very kind and patient.
- Rita Skoda
Bentleyville, OH
Our service technician lead John was first class. He identified the issue right away and was able to explain in clear and concise details what the issue was, what the repair would require, how much it would cost, and the time it should take to complete. He completed the job in short order and helped to explain ongoing maintenance to prevent future issues and prolong the life of the installation he completed. Would highly recommend John and the Precision team!
- Jim Manthe
Lakewood, OH
Precision was great! We set up an appointment online close to Christmas and they came out and got everything squared away before the holiday. John was terrific! He was knowledgeable, polite, punctual and friendly!
- Brandon Klefman
Mentor, OH
Poor When your car is trapped in garage a 6 week time to fix door or even open it to get vehicle out is excessive when they advertise same day service. Felt like bait and switch (and is )
- Sean Ahlegian
Olmsted Township, OH
Tech was on time friendly and efficient. Saw the problem and fixed it.
- Jim Fee
Bentleyville, OH
John was an excellent technician. He was knowledgeable, polite, and meticulous in his work. He patiently answered all my questions and left the job clean and tidy. I will definitely use Precision again for any garage door work.
- George Kiemle
Bedford Heights, OH
Professional, friendly, competent service! I REALLY appreciate the timeliness of our service technician!
- Brian Sadler
Kirtland, OH
Did the job quickly and correctly. Was professional and answered all of our questions. Fixing garage doors is expensive so we believe we got a fair price.
- Brittany Varner
Cleveland, OH
John was absolutely amazing. He was knowledgeable. The way he explained what happened and how to maintain my garage door was top tier. John did an excellent job. Showing safety and concern for my family!
- Safara Armstead
Cleveland, OH
John the service man was excellent, professional and respectful of my questions asked! Thank you for your professionalism!
- Alease Johnson
North Olmsted, OH
Great company. Great staff. Very knowledgeable and easy to book. They really care about the product they are putting up in your garage and don’t try to upsell you. He explained my options and which one was best for my family, easy choice. Done in 90 ish minutes. 5/5
- Morgan Eicher
Fairview Park, OH
Excellent service.
- Judith Aquila
Cleveland, OH
John has always given us the best service and advice regarding our garage door. Have it checked every year.
- Kathy Margaret Walker
Shaker Heights, OH
A fine, focused professional mtg. 2 doors ordered Thank you Ken Tomecki
- Ken Tomecki
Cleveland Heights, OH
Very Professional ! Replaced all the rollers, springs, and cables. made all necessary adjustments to make the 35+ year old door work like new.
- Ray Bayless
Cleveland Heights, OH
Two days from the time I called Precision, the company door technician had installed a new garage door opener. At a home visit, John assessed the old, improperly installed garage door opener and outlined my options. He returned two days later and installed the correct opener. He worked efficiently and neatly. He was friendly and clearly explained what he was doing, what I needed to do (electrical outlets - code) and reviewed the operating procedures. The door works great! When I buy a new door, I’ll ask that John install it.
- Sharon Holtkamp
Avon, OH
John was incredibly helpful. Answered all of our questions and talked us through the options and issues every step of the way. Absolutely impeccable service!
- Robert Zimmermann
Mayfield Heights, OH
John was polite and explaining things clearly.
- Robert Sepsi
Cleveland, OH
John was on time and provided me with information that I didn't know about my garage door opener. He also installed the new door opener in the time frame he gave me.
- Kevin Jimenez
Fairview Park, OH
I was very pleased with my service from Precision. The technician John came right on time and was very personable and knowledgeable and I enjoyed talking with him. He solved my problem right away. I will definitely call Precision if I need further work.
- Jessie Stevenson
Kamm's Corner, OH
Very happy with your company. Called you and tech was here within the hour to fix problem. Very courteous and friendly. I would recommend your company in future. Thank you.
- Dave
Olmsted Township, OH
I had used your service before and it was good so As it was again this time.
- David Daugherty
Seven Hills, OH
Five stars because of the following; 1. a human being answered the initial call 2. They were polite and helpful 3. I was able to book an appointment the next day as opposed to next week or next month. 4. The mechanic called to let me know when he was on his way and his estimate time of arrival. 5. The mechanic checked out the problem and determined it wasn't a simple fix and explained and demonstrated it. 6. Mechanic gave me 2 repair estimates in writing.
- Linda Vogel
Lakewood, OH
Great customer service. Tech arrived on time, knowledgeable,polite. Explained all possible repair options. Provided options for opener replacements. Highly recommend this the repair service.
- Mike McLucas
Westlake, OH
Have used Precision a few times. They are great. Especially in an emergency. John is a great technician. Knowledgeable, friendly and reliable.
- Paul Nebraska
Service Provided:
Product:
Technician: John Franks
North Royalton, OH
I have never used anyone but Precision Garage Door Service. My Technician was John Franks and he did a fantastic job. In the future I will always request John Franks for the service of my garage door.
- ELAINE HASSAY
Bay Village, OH
Responsive to initial inquiry, on-line emails worked as needed - was able to schedule and confirm appointment. Tech was friendly, knowledgeable and thorough. Did great work, and finished as planned. Easy checkout via Thinkpad and prompt follow up emails. First class experience.
- Peter W
Brecksville, OH
Top level communication and service provided…
- Wayne Jentas
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I am a repeat customer. These folks are the best. Prompt. Reasonable. Explain everything. I highly recommend.
- Rick Flood