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Al Fleming

Al Fleming
Technician
Reviews: 360
Average: 4.93 stars
Background: 11/22/2011
Drug Test: 11/22/2011
Al Fleming has received 360 reviews, averaging 4.93 Stars:
1 2 3 4 5

Al Fleming's Bio:

Al is an avid bowler who also enjoys coaching his sons football team. In his spare time Al enjoys cooking and spending time with his two children.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came on time very informative will use again

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Evans.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision replaced our three garage doors. From the first call, Precision was very responsive to our inquiries about style to fit with our historic home, energy efficiency, cost, and installation. We dealt with Al Fleming throughout the process, and he was instrumental in making sure the doors fit and operated smoothly without significant changes to the structure of the openings. At all times, Precision got back to us in a timely fashion, worked with us as to scheduling, and were reliable in all aspects of the project. We are very pleased with the results and would recommend Precision to anyone in need of new garage doors.

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A Response from: Jeffery Ware

Thank you sharing your experience with Precision Door and Al Fleming. Our goal is 100% customer satisfaction from the initial phone call throughout the entire process. We take pride in providing a pleasant experience for our customers.

Al Fleming Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al was a great technician. He called before he came and came early. Efficient and personable. Would use your service in a minute. He is an asset tipo your company

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Ogden. We do our best to provide our customers the highest level of service possible. Please tell others about your experience with Al and Precision Door.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
1 2 3 4 5
Date: 05/22/2014
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al was extremely prompt and professional. He is an asset to your company

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A Response from: Jeffery Ware

Thank you for your feedback Mrs Humrick and yes, Al is an asset to Precision Door.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician's name was Will. He was very helpful in getting my problem solved. He was a very nice person and stayed to make sure I was satisfied and that everything was in working order He is very nice person

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Brodzinski. Our goal is 100%customer satisfaction. We can always take a few extra minutes to make sure certain the door is functioning properly. Please share your experience with others.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am a repeat customer and yet again, I am delighted at Al's customer service and expertise. Our rubber strip at the bottom of our garage door had separated and Al came early and took care of it in no time (gratis).

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A Response from: Jeffery Ware

Thank you for your feedback and also for your continued loyalty Mr. Eng. When a garage breaks we want homeowners to call Precision Door. Please share your experience with others.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

TECHNICIAN WA SVERY KNOWLEDGEABLE AND COURTIOUS. IT WAS A PLEASURE HAVING HIM SERVICE OUR GARAGE DOOR OPENERS.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Gross

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have had Precision at my house on a number of times, They are always prompt and they get the job done quickly. My service man Al has worked on my door a number of time. He is very cordial and knows what needs to be done. One of the springs broke and it only cost me the service call because I previously had Precision do an overhaul about 5 or 6 years ago. A pleasure to work with. Highly recommended.

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A Response from: Jeffery Ware

First of all we want to thank you for being a loyal customer. Secondly, as you attested to , we stand behind our lifetime warranty. Please share your experience with others.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al was a true professional and performed excellent service for us at night above and beyond the call of duty.

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A Response from: Jeffery Ware

Thank you for your feedback M. Splawski. We take customer service very seriously.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He did an excellent job. The service was fast.

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A Response from: Jeffery Ware

Thanks for your feedback Mr. Williams. Do not hesitate to call us for any future garage door needs.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Efficient, prompt, and funny! Good job, guys. 5 Stara

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Meteer. We are pleased Al was able to provide a good experience for you while repairing your garage door. Please tell others about Precision Door.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have become used to great service from Precision and Al Fleming delivered again today.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Baden and also for your continued loyalty. We will always provide the highest level of customer service possible.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al came to my home about an hour after I called for an appointment, so the immediate service was appreciated greatly. He explained the problem clearly, and in no time, my garage door was fixed.

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A Response from: Jeffery Ware

Thank you for choosing Precision Door Mrs. Cavotta. We do provide prompt, professional service to our customers.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al was the best...he explained it all to me then fixed it perfect five stars is not enough for him!

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A Response from: Jeffery Ware

Thank you for taking time to review Al and Precision. Another job well done.

Al Fleming Service Provided:
Garage Door Opener Repair

Product:
Cables

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great and quick service, More costly than we planned but a qualit product and service.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Engel. We are not the least expensive company but over time you will realize we are the best. We provide our customer with "peace of mind". What do we pay for that?

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technical was efficient, personable and knowledgeable.

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A Response from: Jeffery Ware

Thankyou fr your feedback Mrs. Root.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

With 2 good experiences with Precision, we called again for our second garage door not responding. We requested Al again and he diagnosed and fixed the problem. Precision has great after sales service, the mark of an outstanding company, with outstanding leadership and engaged employees. Thank you again!

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A Response from: Jeffery Ware

Being one of the owners, I was really touched by your review. The above mentioned are what separate the good companies from the the best. We thank you for being a loyal customer.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was excellent, as advertised. I called at 1:45pm on a Saturday afternoon and repair tech arrived around 3pm, completed work by 4:15pm, and that included some unexpected wrinkles in the job. Al replaced our broken torsion spring, mounted a new center plate for it, installed new rollers, and replaced a broken cable, all with great efficiency on a pretty cold day. Thanks, Al and Precision. GREAT JOB!

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A Response from: Jeffery Ware

Prompt, professional and courteous service is what we provide. We appreciate your business Mr. Miller.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zoran Jovanovic serviced our garage today 3/19/14. He was on time, very professional, knowledgeable, and courteous. I would recommend your service anytime and certainly Mr. Jovanovic! Thank you.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Tornatore. Please do recommend us to others.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al was GREAT! on time, fast, explained everything completely. Its nice to know there are still companies out there that are honest, reliable and service oriented. We will spread the word around. Thanks again!

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A Response from: Jeffery Ware

Our goal is 100% customer satisfaction and fixing your door right.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great fast friendly service (I think it was Al Fleming)

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A Response from: Jeffery Ware

We provide prompt professional service.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Google comes through again! My garage door failed me on the second coldest night of 2014. Precision answered their phone promptly with a live person no less! I was considered an emergency because my car was stuck inside. They arrived within the hour and Al was done and gone within 45 minutes. Considering the original unit was 15 years old, the replacement (cost and warranty) were well worth it. Excellent.

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A Response from: Jeffery Ware

You will always talk to live representative when call Precision. We provide prompt professional service regardless of weather conditions. We are pleased you chose our lifetime warranty package which we stand behind %100.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had my garage door repaired by Al Fleming who was prompt, courteous and provided great service and advice on garage doors. I would definitely use Precision again for future garage door repair or replacement.If I decide to have my garage doors replaced this summer, I would prefer to have the work done by Al Fleming.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Daniel. We do our best to provide our customers with prompt, professional and courteous service. We will certainly allow to service or install your new doors. Thank you for choosing Precision Door.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Work well done. Thanks!

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A Response from: Jeffery Ware

We appreciate your business Mr. Yang.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your service was at my house within 90 minutes of placing the call for service. Al Fleming was friendly, professional and explained the repair options available as well and updates needed since my system is old. The repairs were completed within 45 min (including time to massage my dog). I will call in the spring to get the remaining work done. I highly recommend your service. Thank you

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A Response from: Jeffery Ware

We appreciate your feedback Ms. Miller. That is really prompt service, we are not always able to respond as quickly. Our technicians are the best in the area and actually enjoy their jobs. When you are ready to complete the repairs Al recommended please call on us. Thank you for choosing Precision

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al Fleming, Precision Door Technician installed a new garage system since my old system was not functioning. Al discussed the work he was going to do and also informed me of the price. Al was very polite and performed his job well. Today, two technicians arrived to dislodge door from ground since it was frozen. Thanks to the two of you for your help this a.m. Carol Schenkelberg

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A Response from: Jeffery Ware

Thank you your feedback Mrs. Schenkelberg. Al is our most senior technician and very knowledgeable about garage doors. He can solve most issues. We are pleased your problem was resolved. Please share your experience with others.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic work!! Same day initial response. I could not be happier with our new Liftmaster garage door opener. Super quiet.

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A Response from: Jeffery Ware

Thank you Mr. Upson. We do our best to provide prompt and professional service to our customers. Our products are the best available.

Al Fleming Service Provided:
Garage Door Opener Install

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our springs broke at the worst possible time and during the coldest weather of the year. The tech, Al came out on Monday to look at the job; and, on Tuesday the new springs were installed by him. Thanks for such professional and speedy service.

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A Response from: Jeffery Ware

Thank you for your feedback. We try our est to provide prompt and professional service under any circumstance. Al is very knowledgeable and can solve any garage door issue.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose you because you advertised same day service, and the online reviews were positive. My garage door needed a new spring, pullies, and brackets for the electronic eye. The service man was excellent and made all the repairs quickly, even though he had to return to the shop to get the brackets.

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A Response from: Jeffery Ware

We appreciate your feedback Mrs. Dellaratta. We are pleased your experience was good and I apologize for our van not being fully stocked as advertised.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door spring broke at 9:00 AM on a Saturday and I called Precision based on their Internet web page and they had me scheduled for a replacement spring by noon on the same day. The technician, Al Flemming, called in advance to tell me when heâ??d be at the house. His inspection of the door showed some very well-worn components I was somewhat aware of, but did not take seriously. He replaced the spring, rollers, cable and bearing plates in less than one hour. I was not pressured to replace all parts and did so on my own. Al was very experienced and did a great job. I would recommend Precision to anyone needing garage door service.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Heindrichs. We tried to provide prompt service to our customers because how inconvenienced one can be due to garage door failure. It's funny, the door always breaks at the most inconvenient time. I am glad we were able to solve your problem.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125