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Al Fleming

Al Fleming
Technician
Reviews: 344
Average: 4.93 stars
Background: 11/22/2011
Drug Test: 11/22/2011
Al Fleming has received 344 reviews, averaging 4.93 Stars:
1 2 3 4 5

Al Fleming's Bio:

Al is an avid bowler who also enjoys coaching his sons football team. In his spare time Al enjoys cooking and spending time with his two children.

Review:

Because they are a local company and I found them online. a live person answered my call immediately and incredibly were able to come fix my garage door that same afternoon! they sent me an email right away with photo's of the technicians so I would know who to expect. My tech, Al, was very polite, flexible, professional, knowledgeable and timely. He called to confirm when he would be over, and arrived when expected. He explained everything to me in understandable terms ... which I appreciated. This is 5 star service for sure. thank you !!

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Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
Review:

Al the tech was great! He was very informative and genuine

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Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
Review:

I am very satisfied with the level of integrity and service provided to us. Service tech Al Flemming went above and beyond our expectations by providing us with extraordinary service and professionalism in replacing our broken spring. Not only the spring but walked us through complete safety measures showing us that our safety was his primary concern and the need to replace the cables and rollers as well, and not only that but showing us the best possible plan to fit our budget. We are very satisfied with Al and would recommend him and this company wholeheartedly. 5 Stars. Gary & Jenn Price...Sheffield Lake

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
Review:

Technician was very knowledgeable and friendly. He let me know of all of my options to repair and cost . Even when I decided to go with another company that was more affordable,he was still friendly.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

The technician was on time, courteous, efficient and thorough. We purchased the door from your company and had it installed by your technicians 5 yrs. ago. Had to have it serviced last year for different reason.

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A Response from: Jeffery Ware

Thank you for your continued loyalty Mr. Ferenczfi. Our goal is100% customer satisfaction.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
Review:

Al came and in no time at all.He fixed door it now works perfectly he was so nice polite and very concerned about what he was doing.I waould not hesitate to call him again and i would recmend him .

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Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
Review:

Al Fleming arrived within 40 minutes of my call. He was polite, personable and professional. Al showed me the problems and explained the cause in easily understandable terms. He replaced the cable and rollers on the garage door followed by checking for door leveling. I was very pleased with him and his work on my garage door. I will definitely call back Precision for any other work on the door, and, hopefully I can request Al to do the work.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. McKee. Our goal is 100% customer satisfaction. Please share your experience with others.

Al Fleming Service Provided:
Garage Door Repair

Product:
Cables

Technician: Al Fleming
Review:

Al Fleming telephoned me to let me know he would arrive in 1/2 hour and he arrived right on time. He quickly diagnosed the problem and provided the needed repair. He was very knowledgable and helpful. Will call again when repairs are needed in the future.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. King. Our technicians get it. Our goal is 100% customer satisfaction and that start with respect and reliability. The phone call is vital in establishing our professionalism. We want your experience to be awesome from the beginning to the end.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
Review:

I got what i expected.. it was easy to set up the appointment, the sevice tech called ahead to tell me he was on his way, he was professional, courteous and skilled.. The job was done quickly and he helped me to make the decion to repair rather than replace my opener.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Gresh. We try to make the service visit as simple as possible. Our technicians are prompt, professional and courteous. Our goal is 100% customer satisfaction.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
Review:

Very good service!

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A Response from: Jeffery Ware

Thank you for your feedback.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
Review:

Was happy with the service! My repair was completed within 4 hours of my call.

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A Response from: Jeffery Ware

We are pleased your experience with Al and Precision were good. Our goal is 100% customer satisfaction.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
Review:

My previous service call by Precision went well, so I called them back to fix my current issue. They came the same day that I called and were able to fix my current opener. The prices were reasonable and Al is very professional and efficient.

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A Response from: Jeffery Ware

We appreciate your feedback Mrs. Schultheuis. Our hope is that you will continue to use us for any future garage door issues.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
Review:

AL did a great job I am glad I call for service. He did a 5 star service.

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A Response from: Jeffery Ware

We appreciate your feedback Mrs.Woodard. We are pleased that you called us and Al was able to solve your garage door issue.

Al Fleming Service Provided:
Garage Door Opener Install

Technician: Al Fleming
Review:

My garage door broke and I checked with another company and their service call was very expensive. I checked with a friend and asked for his recommendation and he gave me two and I called Precision. The service call was way cheaper than the other company, so I scheduled a repair. Al was very helpful (and patient) with giving me quotes for service. The service was very fast, friendly and professional. I had the opener repaired and springs replaced.

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A Response from: Jeffery Ware

Thank you Susan for choosing Precision. Our goal is 100% customer satisfaction and hopefully Al was able to provide that for you.

Al Fleming Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Al Fleming
Review:

Prompt, quick service. I've had good experiences in the past with Precision and this visit was no different. My technician, Al Flemming, was knowledgeable, nice, and helpful. He repaired my door quickly with little expense. I would definitely recommend Precision and will continue to use them in the future because of their quality service.

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A Response from: j

Thank you for being a loyal and also for taking time to submit this review. We want our customers to have a positive experience during our visit. Our technicians are all very prompt, professional and courteous. Please do tell others about Precision Door.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
1 2 3 4 5
Date: 01/10/2015
Garage Door Repair
,
Review:

great job

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A Response from: j

We are pleased your experience was a good one. Please tell others about Precision Door.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
Review:

4-stars very good work .a little prise's . but prompt and knew what to do. and was not all day doing it. thank for the service.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Frost. Brad is our supervisor and knows exactly what to do in most cases.

Al Fleming Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Al Fleming
Review:

Best service I have experienced 5++++ Fast and very professional

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A Response from: Jeffery Ware

Thank you Mr. Varga. Very short and to the point.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
Review:

I was in a bind. When a winter storm was about to hit my area and my garage door broke. I had been seeing commercials for PDS and called them at 5PM on a Friday. They came out the next morning, promptly. Mr Fleming was professional and courteous. Within 20 minutes the work to my garage door was completed. Fast, friendly and professional service was what I got from PDS. Thanks!

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A Response from: Jeffery Ware

Thank you Mrs. Rosa. The wonderful aspect of this job is that we get to be heroes occasionally. Everyone takes their garage door for granted, until it breaks. Our goal is when this happens, instead of going to the phone book or internet, call Precision and let us provide service to the garage door.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
Review:

5 star rating I was pleased at the explanations of the problem and the technicians repair work.

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A Response from: Jeffery Ware

Thank you Mr. Palevsky. We try to provide a pleasant experience fro our customers.

Al Fleming Service Provided:
Garage Door Repair

Product:
Springs

Technician: Al Fleming
Review:

My technician, Bill Adamini, was fantastic. He knew exactly how to diagnose the problem I was having with my garage door opener, and he did it in a quick, efficient manner. He was very personable and helpful. He gave me his personal cell phone number just in case I had another issue, which I did, and he came right back to help out. He even brought in my trash cans as he was leaving!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Miduri. We want our customer to have a good experience when we make a service call, our technicians are always willing to go that extra mile to ensure that. Our goal is 100% customer satisfaction.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
Review:

We really appreciate how quickly your technician came to the house. he was there before he was scheduled to be and had our recurring problem fixed within minutes. We have always had a great experience with your company in the past. this is the 2nd garage door opener we have purchased from your company and will stay as loyal customers in the future.

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A Response from: Jeffery Ware

Thank you taking time to review your experience with us and also for being a loyal customer Mrs. Lodge. Hopefully, we will continue to provide the level of customer service or even raise the bar higher. Please tell others about Precision Door.

Al Fleming Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Al Fleming
Review:

I was so impressed with the same day service. The technician came out that afternoon and fixed the problem very quickly. He was very courteous and thoroughly explained the solution.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Sminchak. We do our best to provide prompt, professional and courteous service to our customers.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
Review:

most professional service tech ever. I could not believe how fast he was able to replace the broken springs and cables and pulleys. highly recommend precision.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Miller. Will be sure to let Al know the impression he made on you. Our goal is 100% customer satisfaction each time.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

I worked with Al who came in, evaluated what needed to be done, and was able to do the job in 30 minutes. My garage door now runs extremely smooth and cleared up all the safety issues he found.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Vanderwyst. Al is our most senior technician and is extremely knowledgeable about garage doors, so it doesn't surprise me that he was able to solve your problem so quickly. Please cal for any future garage door needs.

Al Fleming Service Provided:
Garage Door Repair

Product:
Cables

Technician: Al Fleming
Review:

I really appreciate the timeliness and professionalism of your service techs. I have been using Precision since 2008 and have been very happy with the work performed and new door openers installed. I will continue to use Precision in the future and will recommend your Company whenever I can. Thanks, Al

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Wetula. It is very reassuring to know that Precision Door has provided you with a high enough level of customer service for you to be a loyal customer. We appreciate your continued loyalty.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
Review:

All is a model employee. He evaluated my broken garage door opener and gave me several recommendations. He worked very diligently replacing the mechanism. I checked on him several times because it was very cold and, eventually dark outside. He would always give a big smile and say he was doing just fine and keeping warm. The garage door works beautifully now! Thank-you Al, for being so pleasant and courteous!

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A Response from: Jeffery Ware

We appreciate your feedback Mrs. Miller. We will go that extra mile to make sure our customers are satisfied.

Al Fleming Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Al Fleming
Review:

I called Precision on Saturday morning. By one o'clock my garage door was back in business. I have a tenant in the property and she was very pleased with the prompt courteous service.

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A Response from: j

We appreciate your feedback Mrs. Kirby. We do our best to provide same day service. Please share your experience with others.

Al Fleming Service Provided:
Garage Door Repair

Product:
Springs

Technician: Al Fleming
Review:

Hi, I explained to Al your tech, what seemed to be wrong with the door and reminded him that it might be related to his prior visit. He went right to work and explained what other possibilities might be. He was courteous, and efficient. It was a good experience, and I feel that I know a lot more about my garage door, and how it works.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Harris. Our goal is to "fix your door right the first time", but from time to time it may require a second visit to get it right. Whatever the situation rest assured that our technicians will always be courteous and professional. We want to educate our customers so they can make the best decision on what needs to be done. Please tell friends and family about Precision Door.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
Review:

Al called ahead and arrived on time. He quickly identified several parts that were faulty and causing a loud noise when opening and closing the door. He repaired the door to my satisfaction. After several years of mediocre service from a well known local garage door service, it was a pleasure to meet Al and benefit from his expertise. I highly recommend PRECISION and plan to call them and especially Al for future needs.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Fergus. We try to provide prompt and professional to our customers. Customer service is one of the things that separate us from other garage door service companies. Mediocrity is not good enough, why settle?

Al Fleming Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Al Fleming
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125