Tom Paulus did a very good door install. He explained the operation and also the features. Very friendly and prompt.

- Scott Sneddon

Brad is the very best service representative. He is courteous, prompt and detail oriented. If I were a business owner, I want to clone him and hire them all.

- Victor Carcioppolo

All I will say is WOW. That is really a good review. I am in agreement with you Mr. Carcioppolo, there are times I wish I could clone him. Obviously you had a pleasant experience with PDS. That is our goal, 100% customer satisfaction. If you know someone having garage door issues please have them call Precision. Thank you.

He assessed the problem and quickly fixed it. He asked questions to help determine the problem and even offered to take off some material that had attached to the rung that the wheels ran on.

- Mary Roth

Thank you for your feedback Mrs. Roth. It does not surprise me how helpful Mitch was. I get the same response from all of his customers. He is a very thoughtful and mature young man and we are glad to have him on board. Please do not hesitate to call us if you have more garage door issues.

Tom was a nice and knowledgeable guy and did a great job on my garage door. Quick and very efficient

- Patrick Pettigrew

Liked that there was not a surcharge for a weekend service call. All was good * Al, the tech, was no-nonsense guy,very good SERVICE, however, was very expensive.....

- Pete Hannon

Thank you for your feedback Mr. Hannon. Unlike other companies we do not charge extra for nights, weekends or holidays. No one has control over when something breaks, we just need to be in position to respond to our customers promptly. Al is our most experienced technician and does a really good job. As for our price if you were to compare us to a company similar to us we would be comparable. Value is determined over time.

I was very satisfied with Precision and Tom. They were at my door an hour after I called and Tom was very professional at explaining the different options I had. Thanks again Tom and precision.

- Brian Hansen

Great Service.Technician came out at 1am to close my garage door...very satisfied

- Glenn Collins

Thank you reviewing Eric. We are a 24hr emergency service company. Our goal is 100% customer satisfaction. Problems usually occur at the most inopportune time. We want to provide our customers with superior service. Thank you for choosing Precision. Jeffery Ware

Had 2 garage door openers installed. Service was prompt and the technician (Tom) was very informative without being pushy at all.

- Thea Zimmerman

Thank you for reviewing Tom, it is very important to him personally and also professionally. We want our customers to be 100% satisfied. Our goal is to help our customers find the best solution to their problem. Glad we were able to help you. Sincerely, Jeffery Ware

Showed up on time and finished the job. No complaints. Job well done. Thanks

- Bev and Ron Rudin

Thank you for reviewing Brad. He is one of our most consistent technicians. He very professional and all business. We hope that you are completely satisfied and will use Precision again if the need arises. Jeffery Ware

Your sale person did an excellent job in installing the springs on my garage door.

- Sara Lynch

Thank you for reviewing Tom. Our goal is 100% customer satisfaction.

Please recognize Mitch Campbell for providng 5 Star Service during an emergency call on Sunday, March 26th. Mitch was very courteous, efficient, and quick. I feel that he is an asset to your company. Thanks Mitch and Thank You Precision Door Service!

- fred hlosek

Thank you Mr. Hlosek for taking time to review Mitch. Our goal is 100% customer satisfaction and obviously Mitch was able to provide that to you. He truly is an asset to Precision Door Service. If you or someone you knows has a garage door issue, please call on Precision or recommend us to your friends. Sincerely.

Precision Door was recommended by a friend, and they had an excellent rating on Angie's List. I called because a spring had broken on the garage door. The appointment confirmation email contained photos of their technicians, so I knew whom to expect. Brad was prompt, polite and professional, explained additional problems with worn bearings on the very old garage door, as well as all options from just replacing the springs to rebuilding the parts to replacing the door completely. Because I felt the old wooden door maintained the character of the older home, I elected not to replace but to rebuild. Brad did an excellent job. I highly recommend Precision Door for your needs.

- Barbara Pritchard

Al was very courteous. we really like our new garage door. The windows let in a lot of light during the daytime. The insulation keeps the inside cooler the summer time and allows us to go into the garage without a coat on in the winter.

- Susan Murphy

We are very happy that you are enjoying your new garage door. Glad we could help

Starting with my call to your phone center to Matt your service technician I was very pleased with the experience.The garage door opener works great. Thanks again especially to Matt.

- Vincent / Paula Quercioli

Thank you for reviewing both our company and Matt. That is exactly the response that we strive for. Our goal is 100% customer satisfaction and based on your review it is quite obvious that Matt was able to provide that. Please do not hesitate to call on us for any garage door issues that may occur.

Didn't know who to call concerning my garage door sensor problem that has been ongoing for over a year. I consulted the phone book and called Precision and so glad I did. Mitch diagnosed the problem immediately and new sensors were installed. He even oiled the hinges and that has made a huge difference. It sounds so nice when the door is opened & closed. Mitch was very knowledgeable, courteous and professional.

- Donna Wolfe

I thank you for choosing Precision. It is important that our customers are 100% satisfied. We encourage our technicians to exceed your expectations so when asked about a garage door issue you will,without hesitation, think of Precision door and the pleasant and professional technician that came to your home and serviced your garage door. Thank you again.

I was very pleased with our service from Precision Door. Matt, our technician, called ahead to let me know he was on his way. Matt was professional, knowledgeable, courteous and friendly. He quickly diagnosed the problem and gave me several options, from repair to replacement, with absolutely no pressure. Given the age of our opener (15 yrs) we opted to replace it. Matt finished the installation quickly and efficiently, took time to explain and demonstrate the features, and helped me set up the keyless entry. Great service, and we will gladly recommend your company in the future!

- laurel brown

First of all, I want to thank you for taking the time to review our company and Matt. Our business is driven by our ability to satisfy our customers 100% so they will in turn tell friends and relatives about the service we provide. Obviously Matt was able to achieve that goal. It is very important to us as a company and Matt as a representative of Precision. Again, thank you and please call if you have any other garage door issues.

From the initial phonecall to the knock on the door Mitch was excellent. I was 100% satisfied- the way service should be. I couldn't be happier. Mitch is truly an asset.

- Sherry Young

I totally agree with you concerning the nature of service. At Precision Door one of our main goals is make certain our customers are 100% satisfied. That is what makes us different from our competitors. Thank you for choosing Precision.

Tom Paulus was prompt, courteous and professional. He explained our options for repairing the garage door in a way I could understand. We will recommend Precision Door to our friends

- Dennis Hartman

Thank you for choosing Precision Door. Tom is one of very best technicians. If you have any questions or concerns please do not hesitate to call us.

Reasonable pricing. Technician was polite, prompt and quick. Left work area clean. Spring broke on Saturday. Monday morning had a new spring installed. Very pleased with my choice of Precision Door Service.

- Scott Underwood

Thank you for taking the time to review our company and Brad. I am glad your experience was pleasant, that is our goal. Our technicians are very professional and we encourage them to leave the work area clean. Please do not hesitate to call on us again if you or someone you care about has a garage door issue.

We decided to go ahead with Mitch's recommendation based on the warranty of the product. It cost a bit more but hopefully it will allow us to be worry free in future years with your lifetime guarantee. Mitch was great; easy to deal with and did the work quickly and was very clean and neat.

- Victor Kosik

Thank you for reviewing us. That is our goal, to offer our customers peace of mind. We stand behind our lifetime warranty 100%. We also encourage our technicians to be professional, courteous and neat. Mitch demonstrated the ability to be all of the above.

Matt was a super technician. Knowledgeable and quick. Thank you Matt!

- Ingrid Scragg

Thank you for using Precision Door. Our goal is 100% customer satisfaction. Obviously Matt did an awesome job. Please call on us again if you or someone you know has problems with their garage door.

Mitch was on time, very good at his work. Door was fixed and working within the hour. Job well done.

- david reininger

Prompt, knowledgeable and efficient. Sounds like Mitch provided you a pleasurable experience. At Precision our goal is 100% customer satisfaction. I also applaud Mitch for doing a good job. Thank you choosing Precision.

Spring broke could not get car out of garage. Called Precision and they were able to send Paul out within 2 hours. POaul helped me get door open long enough to get car out so could function again. Door very old and instead or repair, Joe helped me choose a new door that will be installed 4 days. This is excellant service. I expect the install to be done ontime without incident.

- Dave Randolph

Thank you for reviewing both Tom and Precision. We take great pride in our prompt service. Our goal is 100% customer satisfaction so you can rest assured that we will meet or even exceed your expectations.

Tom Paulus called in advance as requested and showed up on time. He was very professional and explained we needed an overhaul when all we expected was a spring repair. Tom explained Precision warranty and heavy duty components. Unfortunately our finances prohibit us from doing more that trying to replace these old springs.

- ted mcmanamon

Our goal at Precision is to offer our customers a long term solution. Since Tom was very thorough explaining how a door works and how to make it work better, don't wait until something goes wrong. Allow to come and do the rest of the repairs so you will have some peace of mind.

I just want to say thank you very much. I crashed my car into the garage, and needed someone to try to get the garage door down. Unfortuently I cracked the stud and Jim wasn't able to help without taking a chance of the garage corner to fall. We will be calling you when repairs are made, so you can install a garage door. Regards, Debbie Jones

- debbie Jones

In scheduling my service appointment, I was given the name of the technician and emailed an appointment confirmation that provided his picture, bio and reviews from customers he had previously serviced. Knowing about Tom and his level of service was an added benefit min putting my mind at ease. On the day of my appointment, Tom gave me a courtesy call informing me of his estimated time arrival. Upon his arrival I was greeted pleasantly with a warm smile and a firm handshake. After evaluating what needed to be replaced Tom told me what options were available considering I had service rendered on the same garage door less than a year ago from a competing Company. Throughout the job, Tom displayed no sign of unease by my questions or watchful eyes upon him. Tom exceeded my expectations by lubing my garage door, adjusting the chain and operator of one door and not only did he service that door he took upon himself to inspect my other door. Wow, it was quite reassuring to have someone as competent and efficient as Tom providing service to my garage doors.

- Audria White

Thank you for reviewing Tom's service call. Your 100% satisfaction is so important to us. If you have any problems with your door please call Precision and we assure you will not be disappointed.

Al was very courteous and timely. We really like our new door. The windows allow light to come in during the day time. The insulation Al recommended is awesome. Great job Al!!!

- Susan Murphy

Al is one of our most experienced technicians and we have become accustomed to him providing outstanding service. Thank you for your comments.

From the initial phone cal to the knock on the door, Mitch was totally professional. It was a very pleasurable experience- the way service should be-. I couldn't be happier. Mitch is truly an asset.

- Sherry Young

Thank you very much. It is important for our customers to be 100% satisfied. Please allow us to be your garage door service company of choice.

I have to admit that I was impressed with the level of service provided. From the customer service rep, the e-mail with installers picture(very professional),and finally the on time service call. My installer was very knowledgeable, courteous, and efficient. I will definitely use this service again in the future and recommend them to others!!

- Derrie Ross

Thank you very much for your feedback Mrs. Ross. I am so glad that you appreciate the customer service that we provide. Our intent is to exceed our customer's expectations so their experience with Precision is a very pleasurable one. Please do not hesitate to call us if you or someone you know has a garage door issue.

In scheduling my service appointment, I was also given the name of the technician and emailed an appointment confirmation that provided his picture, bio and reviews from customers he had previously serviced. Needless to say, knowing about Tom and his level of service beforehand was an added benefit in putting my mind at ease. On the day of my appointment, Tom gave me a courtesy call informing me of his estimated time of arrival. Upon his arrival, I was pleasantly greeted with an introductory smile and handshake. After quickly evaluating what needed replaced, he told me what options were available considering I had service rendered to the same garage door less than a year ago from a competing company. Throughout the job, he displayed no sign of unease by my questions, or watchful eyes upon him. In testing his workmanship, Tom went beyond my expectation, in lubing, adjusting the chain and operator of the one garage door; and performing the same to the other. It was definitely reassuring having someone as competent and efficient as he, servicing my repair/replacement needs.

- Audria White

We have put some time and effort into developing our website for exactly the reason you mentioned. It relieves a great deal of trepidation when know who is coming into our home to provide service. Our goal is 100% customer satisfaction. It starts with the initial phone call and continues even after the job has been completed. If you or someone you know ever have problems with their garage door please call on us. our customers are our business. Thank you.