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has received 4995 reviews, averaging 5.00 Stars:
Brecksville, OH
THANKS FOR YOUR FEEDBACK MR. DOMDROWSKI. OBVIOUSLY YOU SAW THE VALUE OF WHAT BILL OFFERED AND IT WAS A WISE DECISION TO OPT FOR THE LIFETIME WARRANTY. WE STAND BEHIND IT 100%. WE HAVE TWO GOALS, ONE IS TO SATISFY OUR CUSTOMERS 100% AND THE OTHER IS TO FIX THE DOOR RIGHT THE FIRST TIME. THANK FOR ALLOWING US DO DO THAT FOR YOU.
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Avon Lake, OH
Good job Ryan. He answered all my questions professionally and clearly
- Tom Hayes
We encourage our technicians to educate our customers so they are able to make an informed decision. Thank you for your feedback.
Chagrin Falls, OH
VERY KIND AND PROFESSIONAL. HONORED THE WARRANTY AND SAVED ME FROM PAYING BUILDER TO COME OUT
- LAUREN SONKIN
Cleveland, OH
BILL IS A PERFECT TECHNICIAN. HE DID GREAT WORK. I AM A VERY HAPPY CUSTOMER.
- JIM OLIVER
Chagrin Falls, OH
COULD NOT HAVE ASKED FOR SUCH 'A1'. SERVICE FOR GETTING ME QUICK SERVICE WHEN I WAS STUCK INSIDE MY GARAGE. SERVICE THAT WAS DONE WITH EXOERTISE, COMPASSION AND VERY FRIENDLY TECHNICIANS
- Tom Peters
Lorain, OH
Bill was very flexible in dealing with our time constraints. He did an excellent job
- Moldovan
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Lorain, OH
I WOULD RECOMMEND PRECISION DOOR AND MY TECHNICIAN AL TO ANYONE WHO IS SERIOUS ABOUT GOOD SERVICE
- LAWRENCE BAKER
Garfield Heights, OH
Brad and his partner did an excellent job replacing all of the moving parts on my door.
- Rodney Rhodes
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Operations Manager: Brad Buzzelli
Garfield Heights, OH
Ryan was courteous and knowledgeable. Worked very efficiebtly
- Mr. Bennett
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Cleveland, OH
MY TECHNICIAN BILL REBUILT MY DOOR. IT IS SMOOTHER AND QUIETER THAN EVER. THANKS BILL
- AL ROTA
North Ridgeville, OH
We appreciated the sameday service and the professionalism and attention to detal of your service technician. Hopefully I won't be needing your service anytime soon, although Precision will be a first recommendation to any friend or neighbor that requires garage door service. Thank You, Bob See
- Robert See
Thank you for your feedback. We take great strides to provide a highest quality of service possible to our customers. We really do appreciate your business and hopefully you will not need our services in the near future, but in case you do have any garage door issues do not to call on us. Thank you in advance for referring us to your friends and loved ones.
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Operations Manager: Brad Buzzelli
Euclid, OH
both technicians were very friendly and professional. They were very knowledgeable and willing to work with me regarding my financial limitations. I was very impressed. Would definetly use your company again
- Lori Watson
Thank you for your feedback Mrs. Watson. Our goal is 100% customer satisfaction. Thank you for allowing us to provide you service on your garage door.
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Cleveland, OH
I would like to say Mr. Eric Kirby is an extrodinary emploee with the company. He was quicly able to intersect my garage needs. His professionalism is A 1 ++++. I am very satisfied with his complete work of excellence... I thank presicion and Eric for my garage service..... Thank You guys!!!
- Samuel Williams
Thank you for reviewing your experience with PDS and Eric especially. We attempt to provide the best customer service possible. We are glad that you had a good experience.
Elyria, OH
When Bill Adamini called, my husband was not home yet. When I told him the problem with the garage door, he responded professionally yet spoke like we were old friends. On arriving he went over all the check points with me and explained and showed, in detail, what needed to be replaced anjd also about the warranty. He is very informative. After given the cost, I chose the garage door to be rebuilt. When my husband arrived they spoke alone. We both agreed he acted professionally yet friendly and outgoing. He has knowledgeo of his job and worked on the door until it passed his inspection and ours. He is conscientious and definitely an asset to Precision Garage Door. We wish him and his wife the best and congratulate them on the baby girl. Nancy and Rick Tylicki
- Nancy Tylicki
Thank you for your feedback Ms. Tylicki. We Stresss to all of our technicians to explain thoroughly how a garage door should work. That enables our customer to make a well informed decision. At Precision, we know that the best way to fix a garage door is to rebuild it and never have to worry about it again and we guarantee it for life.
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Cleveland, OH
Technician was very thorough and informative in explaining repair options and subsequent service.
- Raymond Knight
Thank you for you feedback Mr. Knight. We want our customer to make well-informed decisions. I hope Bill was able to solve your problem.
Cleveland, OH
Brian inspected the problem. Gave me an honest evaluation of the problems. He did a timely repair of all the problems at a fair price. So far so good !
- Todd Rosenberg
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Parma, OH
I wanted to thank your company for the service they provided for us when we purchased a new garage door and also had it installed by one of your technicians. First let me say that when i first contacted Precision garage door for an estimate, they sent out a tech the very same day. Other companies were not willing to do that. Fortunately for me i was blessed with the technician you sent me. His name is Ryan. Ryan gave me the walk thru of all of his hard labor and knowledge of the products he installed. He has a very positive and respectful work ethic. He represented and promoted your company in a very positive manner. As we all know it is nice to have customer feedback from clients, your company is on the side of the customer. Thank you for your service and thank you for having a SUPER TECH like Ryan. Kudos for everybody. Great job. Sincerely Mike & Joann Lipcsey. We will reccommend your company to everyone.
- mike lipcsey
Mr. Lipcsey, Thank you for the opportunity to provided you service as well as the â??glowingâ?? commendation for Ryan. We strive to provide exactly the type of experience you had with Precision Door Service. It is very gratifying to know that our efforts are appreciated by our customers. Thank you again and may you have a GREAT day.
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Cleveland, OH
Precision was recommended by a friend to possibly get me out of a jam. My garage door came off track, and Precision was here in less than 2 hrs after I called (promptness counted). Long story short, the rep who showed up (Albert Fleming), was excellent. He temporarily fixed my door, but was honest enough to let me know that the original door was on it;s last leg (in excess of 20 yrs...he did not know). Anyway, without being pushy, he recommended a new door. Even though this was not in my current budget, I did not feel that Al was taking advantage of me. See, I am a 69 yr old Senior Citizen (prime pickings), but I felt confident following his recommendation. He did an excellent job w/the installation..definitely told me to call him if there is a problem. I am very happy with my choice of compamies and installer.
- Kathleen Carter
Ms. Carter, Thank you for your kind words. At Precision Door our goal is 100% customer satisfaction. Our goal is to provide our customers with options so that they can make the best decision for their circumstances. We appreciate your business.
Avon, OH
Al Fleming did an outstanding job installing my new garage door, opener, battery back up, controls, springs, door seal, reote key pad, rails and took time to explain the operation of everything. The new door is so quiet it's hard to even hear it opening and closing. I would highly recommend Precision Door for any type of garage door service and/or installation. They really know their business and put the homewners satisfaction at the top of their list. Thank You, Jim Yagich
- Jim Yagich
Thank you for reviewing your experience with Al. Our goal is 100% customer satisfaction. We hope you enjoy many years of problem free operation. Thank you for choosing Precision Door Service.
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Cleveland, OH
I found you in on the web because you were listed as a Liftmaster service provider. Matt came here ahead of time and was extremely professional, friendly, and did the work quickly. He was honest about what was needed, and did not push too much - which I really don't like. He seemed to enjoy his work. When he left the garage was as clean as it was when he started.
- Bruce Baunach
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Cleveland, OH
I am so pleased with my new garage door and opener. Eric Kirby provided me with an estimate and thorough explanation of my options. Eric arrived at my house as planned and installed my new garage door and opener on one of the hottest days of the summer (and kept smiling). The craftsmanship is superb and my final invoice matched the estimate exactly. I would recommend Precision Overhead Garage Door service to anyone, any day of the week. Thank you!
- Susan Myers
Thank you taking the time to review Eric and your share your experience with Precision. Our goal is 100% customer satisfaction and we are very pleased that Eric provided that for you. We do our best to "do it right the first time" and most often do. Thank you for choosing Precision Door.
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Solon, OH
Prompt polite service. Excellent calls to know when to expect technicians. Courteous, friendly technicians. Garage door is smooth and quiet. Very happy with work.
- Diane Trinnes
Thank you for your feedback Mrs. Trinnes. It is very important to us that our customers have a pleasurable experience with Precision. We encourage our techs to be prompt. We make those calls because we understand your time is valuable and we need be mindful of that. Brad is very meticulous about his work, I am quite sure he provided the best possible service to you. Again,thank you for choosing Precision.
Amherst, OH
For seniors on fixed income, no weekend extra charge was nice. Price was right, service good. Also appreciated the quick response.
- Mary Riley
Thank you reviewing us Mrs. Riley. We are in the garage door service business, but we all have a higher calling. Our position allows us to be of service to our community. That is really awesome. We all will be seniors someday and hopefully there will be someone willing to help me. Thank you for giving us the opportunity to help.
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Avon, OH
We chose Precision based on name recognition. Bill Adamini was prompt, patiently provided full explanations without pressure sales tactics, worked efficiently, and did it all with a warm smile that reflected pride & quality in his work and the company he represents. Didn't expect to spend that much, but trust the lifetime warranty you offer makes it a good investment. Best wishes to Bill as he and his wife welcome a baby girl into their family very soon!
- Jerry Madasz
Lakewood, OH
Matt was terrific! Two days before we were hosting a big family event at our home, our garage door finally gave out. It was stuck open at a precarious angle. Matt came out straight away, assessed the situation, and assured us he would be out the next day to install a new door. No pushy sales pitch -- just a great conversation and a solution to our problem! Matt worked late on a Friday evening to get the job done! What a champ! Professional, courteous, and fast. Based on this experience -- both with the appointment scheduler and Matt -- I wouldn\'t hesitate to recommend Precision!
- Teresa Coyne Andreani
Beachwood, OH
Matt was great. He arrived to my home exactly when promised. He was professional the entire time and explained what was wrong, how he could help, and how to ensure it doesn
- Josh Fuchs
Thank you for reviewing Matt. He is very knowledgeable and very professional. I am pleased he was able to solve your issue. Thanks for allowing us to be of service to you.
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Lakewood, OH
Matt was terrific! A couple of days before a party at our home,our garage door finally gave out - and it was stuck open on a precarious angle. Ugh!We had heard great things about Precision and so we called to get an estimate on a replacement. In no time, Matt was at our home, assessed the situation and offered to come back the next afternoon to install a new door. Matt was courteous, professional, and fast. He worked late on a gorgeous Friday afternoon to finish the job and we were so grateful to have our garage back in shape before our guests arrived. We'll be calling Matt back this fall to install a garage door opener. Would we recommend Precision? We already have! Thanks so much!
- Teresa Andreani
Mrs. Andeani, Our success is increasingly the result of people like you recomending Precision Door Service to friends, family and neighbors. Our dedication to quick, proffesional service and outstanding value are well appreciated by our customers. Thank you for your comments and i hope the party went well.
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Cleveland, OH
Matt came out to inspect and quote a new garage door. He was polite and informative. I felt confident enough with him and Precision that I never sought another quote. I was pleased that Matt was also the installer. All went super-smooth.
- Jerry Fasko
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Cleveland, OH
They did a great job and were on time.
- Sean Forsythe
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Mentor, OH
Our garage door first refused to open at 8:00 one evening. By noon the next day, Mitch from Precision had completely rebuilt the door for us. He appeared promptly on time, was couteous, knowledgeable, and efficient. I found Precision on Angie's List, where it was very highly rated. In my opinion, Precision deserves all the accolades it receives. This probably is not the cheapest door service it is possible to find, but it worth every cent you pay for it.
- Cynthia Sasse
I FIGURED IT WAS TIME FOR A SAFETY MAINTENANCE CHECK. AFTER TALKING TO BILL ADAMINI I PURCHASED THE LIFETIME WARRANTY PACKAGE TO SAVE ON FUTURE REPAIR COST. NOW I HAVE PEACE OF MIND. THANKS BILL!!!
- DAVID DOMDROWSKI