4.9 1 2 3 4 5 5,295 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 145

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is praised by customers across Greater Cleveland for fast response, knowledgeable technicians, clear communication, and consistently professional service. Reviews repeatedly mention same-day or next-day help, courteous staff, and repairs or installations that leave garage doors working smoothly again. Customers also frequently note fair or reasonable pricing, easy scheduling, and a low-pressure, straightforward experience from the first call through completion.

What Customers in Your Area Mention Most

Responsiveness (255) Customers consistently praise how quickly Precision responds to calls, often with same-day or next-day appointments and rapid follow-up from the office and technicians. Professionalism (232) Reviewers frequently describe the team as professional, courteous, polite, respectful, and easy to work with from start to finish. Expertise (218) Customers repeatedly highlight knowledgeable technicians who diagnose problems quickly, explain the issue clearly, and handle repairs with confidence. Speed (181) Many reviews emphasize fast repairs and efficient installations, with work often completed in a short visit or within an hour. Communication (167) Reviewers value the clear explanations, arrival updates, written or verbal options, and helpful guidance they receive throughout the service call. Service (154) Customers praise the overall service experience, including helpful office staff, friendly technicians, and a smooth process from scheduling through completion. Friendliness (147) Many reviewers mention kind, friendly, pleasant, and personable staff who make the visit feel easy and comfortable. Trustworthiness (118) Customers often say Precision is honest, upfront, and low-pressure, with technicians who provide straightforward recommendations and do not push unnecessary work. Value (105) Reviewers frequently describe the pricing as fair, reasonable, competitive, or worth the cost, especially when paired with fast, reliable work.

Recent Reviews from Cleveland

Nicole Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/16/2013

The technician was professional and a really nice guy, who looked to fix the problems with my door and not try to find other problems to kick up the bill like other companies do. He worked quickly and effiecently and did a great job. If I ever have any more problems with my garage door or look to put a new one in, I will definitely call Precision Door.

Response from Jeffery Ware Business Owner

Thank yu for taking time to review your experience with Anthony. Customer satisfaction is our goal. Please call on us for future garage door issues.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Repair

Product: Cables

Kim Gross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 07/16/2013

We chose Precision because they had fixed the operator system in our garage two years earlier. We have had no issues thus far, and thought we would contact them again. The coil/springs in our door broke on Friday night. Precision came out as soon as they could to fix the door and get things working correctly again. I appreciated the courtesy of Paul, our technician, and his friendly manner with my sons and dogs. He did a great job!

Response from Jeffery Ware Business Owner

Thank you for being a loyal customer of Precision Mrs. Gross. Obviously Paul was able to solve your garage door issue and hopefully encourage you to remain a valued customer. Please share your experience with others.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Cables

Leslie Riley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, OH 07/16/2013

Great service!! Paul was incredibly friendly & happy which was refreshing given that it was 90 degrees and very humid!

Response from Jeffery Ware Business Owner

Thank you for your feedback. Our technicians are carefully selected based on attitude and demeanor among other things and possesses those qualities. We are glad your experience was a good one.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

Matthew Zehnder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 07/15/2013

Paul did a great job. Good communication with me as customer, completed the job in a timely manner. Good work Paul

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Zehnder. Paul has been receiving quite a few reviews all stating the same things. Thank you for your confirmation.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

Todd Hutchinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

After I knocked my garage door off its track I thought I would be in for an expensive repair and have to take time off work to be home for it. I was more than pleasantly surprised when I called and the company said they could have someone to my home within the hour, on a Sunday no less, and there was no additional charge for weekends. Within 10 minutes I received a call from Paul telling me he was on his way. He arrived shortly after that, fixed my problem and had the door working, less than 2 hours after I initially called. That is what I call service and I highly recommend this company.

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door Mr. Hutchinson. We advertise 24/7 service and we strive to live up to it. The garage door usually breaks at the most inconvenient time and it really upsets the daily routine. we are glad to be of service.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Product: Cables

John Damiano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had Matt at my home for problems I was having opening and closing my garage door. While he initially thought that the unit was malfunctioning and he went thru a series of troubleshooting procedures until he located the issue, he never lost his cool even though it was very hot and humid. Matt was courteous and genuinely concerned about not leaving my home until I was 100% satisfied with the repairs he had made. I have had Matt at my home before and would recommend him to family and to my neighbors as someone you can trust which is really important to me. Matt is truly an asset to Precision Door.

Response from Jeffery Ware Business Owner

We agree that Matt is an asset to Precision Door. He is courteous and professional and really cares about his customers. We hope you will continue to be a loyal customer.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Phil Juarez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/13/2013

Our installer, Paul, was very diligent and personable. He explained what he would do and how long it would take and he did an excellent job. Upon completion he showed us the work you done and how to operate the garage doors. Everything worked flawlessly. My only complaint was that Paul was late due to mechanical issues with his vehicle. I would've appreciated a call from the office letting me know this would be the case since I had to take time off work. When I did call the office the receptionist was unaware of the issue and, unfortunately, somewhat unconcerned about my complaint.

Response from Jeffery Ware Business Owner

Thank you for your feedback, that is really important information. We stress the importance of being considerate of our customers time. We are continually striving to improve and obviously this is an area that needs improvement. I apologize for any inconvenience we may have caused you.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

george schrlau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am very pleased with the service and product provided by Precision Door Service. Our door broke a day before going on vacation and their response was excellent. We eventually purchased a new door rather than repairing our old door; we realized the door was on its last legs. Lo and behold, the new door was installed before we returned home! We are very impressed with the quality of work; everything is level, runs smooth, and new weather stripping was installed on the outside-very well done! Finally, the old door and rails were hauled away as they said they would. Nice job Precision Door, I will definitely recommend you to others should they need a garage door serviced or replaced.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision and Jason. We are very happy you are pleased with the service we provided. We hope you enjoy your new garage door for many years to come. Please do share your experience with others.

Service: Install Garage Doors

Product: Garage Doors

Brenda Wendt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/12/2013

Great,quick, professional service. Would highly recommend.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision and Ryan Mrs. Wendt. Please tell others about Precision Door.

Service: Garage Door Repair

Laura Gaines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/12/2013

Jason was prompt and professional. Overall an outstanding Employee and representative of Precision Door. Bravo to Jason Schwarz.

Service: Broken Garage Door Spring Repair

James Weaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bedford, OH 07/12/2013

Anthony was courteous , knowledgeable and very professionally. He installed a Liftmaster garage door opener in a very timely manner and we are quite pleased.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Weaver. We hope you enjoy your new opener for many years.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Walter Dychko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Berea, OH 07/12/2013

Anthony was very courteous and knowledgeable about his job and answered all my questions politely. It was a good experience.

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door Mr Dychko. We want our customer to be 100% satisfied.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Agnes Masaveg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I would recommend your company to others. thank you.

Response from Jeffery Ware Business Owner

Thank you for your feedback, we really appreciate your business.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

BILL BRUTON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very impressed with Jason's work ethic and congeniality. He installed the new Liftmaster Belt Drive Garage Door Opener rapidly. He also installed new door rollers and cleaned up the area very well. My only concern was that neither he nor I, after he left, could get my 2000 Toyota Avalon built-in remote to work. I look forward to many years of trouble free and quiet garage door operation.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Bruton. Jason does an excellent job and is very thorough.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Donald Fugate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

bill was on time & very polite knowledgeable to help us. It's wonderful to see such good tech's.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Bill. Prompt, professional and courteous service is the foundation we build our business on.

Service: Garage Door Repair

Product: Rollers

Stephen Hark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 07/10/2013

Timely, communicative tech. Overall well done start to finish.

Response from Jeffery Ware Business Owner

Thank you for reaffirming what we know about Matt. We are pleased your experience was a good one. Enjoy your brand new garage opener. Please tell others about us.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Russ Molnar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Anthony did a great job in promptly replacing the broken spring coils in my garage door opener and lubing the hinges. He was punctual and made me feel good about Precision honoring their lifetime warranty...I paid only for the labor. I would recommend Precision to anyone who needs to have a garage door either replaced or repaired. Sincerely, Russ Molnar

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Molnar. We stand behind our lifetime warranty. Please don't hesitate to call on us for any garage door issues.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

John Mays

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/10/2013

Anthony took the time to explain to me all of my options for repairing my garage door. He also suggested addtional items that I will consider purchasing in the future. I was very happy that he showed me all of the items that he changed out and why it was needed. Great Job I will be sure to let my co workers and friends know about the service that I received from Anthony and how happy I was with his honesty and the quality of his work.

Response from Jeffery Ware Business Owner

Thank you Mr. Mays. Part of our job is to educate our customers about how a garage door works so they are able to make an informed decision about the repair. We want our customers to be 100% satisfied when the job is completed. Please share your experience.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Cables

Joan Meggitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/09/2013

I found about Precision Door through our membership with Angie's List. The technician, Anthony Wise, arrived early, after calling ahead to see if that was okay. He explained the company, its goals, and the issues with the garage door. I had some budgetary concerns about additional work that was recommended; but the information provided, as well as the current discount, clearly showed that I would save money in the long run. All of the work was done quickly and Anthony was professional and personable. I am very satisfied and have already recommended the company to a friend. Thank you!

Response from Jeffery Ware Business Owner

Thank you taking to review your experience with Precision Door and Anthony Mrs. Meggitt. You made a wise decision in following Anthony's recommendation. Our goal is for you to have some peace of mind that your door will work every time you press the button. thank you for choosing Precision and for recommending to others.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Rollers

Kim Bokisa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were in a pinch because the garage door broke the day before we were having a graduation party. The Technician got here and finished the rebuild in time for our 2:00 party! Paul was very friendly and also knowledgeable. Thank you Paul!

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Paul Mrs. Bokisa. We are happy we were able to come to your rescue. We hope the party went well. Please share your experience with friends and family.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

Clayton Heydorn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 07/08/2013

Our technician, Bill Adamini, was superb. He installed temporary springs to replace our broken ones so that we could use our garage while waiting for our new doors. Installation was fast and clean. And our new doors look great!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Heydorn. Superb is quite a superlative, I don't believe that adjective has ever been used to describe one of our guys before. It tells us that we are getting it right. Our goals are to "fix your door right the first time and for you to be 100% satisfied. I will be sure to tell Bill. Thank you for choosing Precision and please tell others about your experience with Precision Door.

Service: Install Garage Doors

Product: Garage Doors

John Solecki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 07/08/2013

Paul did a full reconditioning of door. Rollers, cables, end plates, springs, bearings, etc. Paul was professional, nice, hard working and informative. High recommendation for Paul.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Solecki. We are pleased Paul was able to provide a good experience for you. Please share that experience with others

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Product: Springs

Erin Carlton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My garage door came off the rails of the opener mechanism. My technician Anthony was very quick and responsive, accurately diagnosing the problem and fixed it, even over the holiday weekend. When a secondary problem arose he quickly determined what the problem was and fixed that as well. The guarantee that came with the fix is great. Thanks!

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision and Anthony. We try to provide prompt and professional service to all of our customers, even on most holidays. Our goal is 100% customer satisfaction.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Rita Seuffert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/08/2013

Hello, Anthony Wise came and installed a new garage opener at my house on 7/1/2013 at approx 9:10. It was late but he didn't mind doing the work. He was very pleasant and explained the difference between the 2 garage door openers he had on his truck. Once I decided he went to work. He apologized because it took longer than expected. Here it was at 10:20pm and he is apologizing to me because it was taking him longer than he thought it would. I told him nothing ever goes right and I appreciated him doing this so late. When he was done he helped my roommate program her car for the remote. It took him no time at all to figure it out. It was very refreshing to have a service technician that was pleasant, happy and more than willing to go above and beyond what his job was. He is an asset to your company. I have used another company for my garage needs but have recently been very unhappy with the services they have been providing. With the pleasant experience that Anthony conveyed on behalf of your company, you have a new customer. I did not receive an assessment card but wanted to express how pleased I was with Anthony. Thanks for the copy of the invoice as well.

Response from Jeffery Ware Business Owner

Thank you Mrs. Seuffert. Anthony reflects the spirit of our business. We put our customers first. Our goals are to "fix your door right the first time" and for you to be 100% satisfied. Sometimes we need to go the extra mile in order for that to happen. As a result of the service you received I will hope that we will become your service company of choice from now on. Thank you for allowing us to be of service to you.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Catherine Poulsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door spring and cables broke on a Saturday at 11:00 am, the day before we were hosting a family picnic. I found Precision through the internet and was able to book an appointment for later that afternoon. An email was received prior to the appointment with a picture of the technician that would be coming to our house. There was a coupon on the website that provided a free service call. Jason, a very personable and knowledgeable technician, showed up early and completed the whole job in less than an hour. And we got a lifetime warranty on the spring and cables. Precision is one first class company and helped make our weekend. I highly recommend Precision.

Response from Jeffery Ware Business Owner

Thank you for this awesome review Mrs. Poulsen. These are the situations that allow us to really stand apart form our competitors. Our technicians are professional, knowledgeable and courteous. We value your time. We hope your family picnic was a smashing success. Thank for choosing Precision Door and please tell others about us.

Service: Broken Garage Door Spring Repair

Product: Springs

Francis Bruney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 07/07/2013

I choose Precision based on the ratings from the BBB and of hearing the name probably from local home improvement shows. The spring broke and Anthony came out and suggested at the cost of the spring I probably should replace the whole door, in which, because of it's age and knowing I've had wires replaced already, snow coming in the crakes in winter, I agreed. Anthony took the time twice to show me my choices. Ryan came and installed the door to perfection. Ryan's ease and talking me though what he was doing was excellent. The door looks fantastic if I may so so myself. Oh, your web page of employees is really a nice feature, set's a sense of ease right from the start.

Response from Jeffery Ware Business Owner

Thank you for allowing us to solve your garage door issues. We are very fortunate to have such an amazing group of guys under our employ. Our business is 100% customer satisfaction and the guys really get it. Our website is designed to give our customers some peace of mind. We hope you enjoy your new garage door for many years.

Service: Install Garage Doors

Product: Garage Doors

Rick Ruffner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The Precision Door Service lives up to its 5 star rating in my opinion. I made my service appointment early after viewing there well designed website. Minutes later the confirmation for this appointment was confirmed by email. The service representative

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision Door. We do our best to live up to our reputation.

Service: Broken Garage Door Spring Repair

Product: Springs

June Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Parma, OH 07/06/2013

I called Precision because you were the ones that installed the garage door almost 7 years ago. The service was excellent and Paul was very personable.

Response from Jeffery Ware Business Owner

Thank you for your feedback and also your continued loyalty. We will continue to strive to provide the highest level of customer service possible. Please do not hesitate to call us for an of your garage door needs.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Product: Rollers

Russell Ballado

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul is an excellent serviceman. He was very knowledgable. Work was done in a timely manner. Thank you. Russ B

Response from Jeffery Ware Business Owner

Thank you Mr. Ballado. We share your opinion about Paul, he is very affable and does an excellent job.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

Matt Day

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Installation was Really good and nice people to work with.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Day. We want to leave a favorable impression on our customers. Enjoy your new belt drive opener.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125