4.9 1 2 3 4 5 5,346 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 145

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is viewed very positively across Greater Cleveland, with customers repeatedly praising fast response times, same-day availability, and technicians who are knowledgeable, professional, and easy to work with. Reviewers frequently mention clear explanations, honest recommendations, and a smooth start-to-finish experience, along with strong repeat-business and referral sentiment from long-time customers.

What Customers in Your Area Mention Most

Responsiveness (398) Customers consistently praise how quickly Precision Garage Door of Cleveland responds, often noting same-day service, fast callbacks, and technicians arriving earlier than expected. Professionalism (342) Reviews repeatedly describe the team as professional, courteous, polite, respectful, and well-presented from the first call through completion of the job. Expertise (315) Customers frequently highlight technicians’ strong knowledge, accurate diagnosis, and ability to explain what was wrong and what was needed in plain language. Speed (287) Many reviews emphasize quick repairs and efficient installations, with jobs often completed in under an hour or within the same day. Communication (244) Reviewers value the clear communication throughout the process, including call-ahead updates, detailed explanations, and straightforward pricing or repair options. Friendliness (228) Technicians and office staff are often described as friendly, pleasant, kind, and easy to talk to, which adds to the overall customer experience. Workmanship (203) Customers consistently praise the quality of the repair or installation, saying the work is thorough, clean, precise, and leaves doors operating smoothly. Reliability (172) Long-term customers frequently call Precision dependable and trustworthy, noting that the company shows up as promised and remains a go-to choice over many years. Value (139) Many reviewers say the service felt fair, reasonable, or worth the cost, especially when paired with the speed and quality of the work.

Recent Reviews from Cleveland

Jim Hertvik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul was efficient, courteous and knowledgeable. We would highly recommend him and his company.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Hertvik. Please do recommend us to friends and family.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Product: Springs

Robert Bryant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 08/12/2013

The technician that provided the service was within 30 minutes of my call, the technician was on time when he called and that he was on the way. He was very proficient his work style and completed the task within 20 minutes of arriving. He was very professional in his approach, and was and informative about the service. I would recommend Precision to my relatives and friends. Paul is to be congratulated on hi service and his knowledge.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Bryant. We do our best to provide the highest level of customer service possible. I will most certainly give Paul an atta boy for a job well done. Please tell others about Precision Door.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Cindy Zebris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your service technician (Paul) was not only tremendously courteous and professional, but was also willing to take the time to explain to me aspects of the repair in question. You are fortunate to have such an outstanding representative for your company!

Response from Jeffery Ware Business Owner

Thank you sharing your experience with Precision and Paul. I agree, we are most fortunate to have Paul on board, he does an outstanding job.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

nancy ressler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakewood, OH 08/12/2013

I received prompt service. The service representative was very friendly, courteous, worked quickly and told me everything that he needed to do. He gave me several price options. When he finished he gave me his card and told me not to hesitate to call if I had any further questions or problems. I would recommend your company to others.

Response from Jeffery Ware Business Owner

We want to provide a good experience for our customers. Matt is an excellent representative of Precision Door. Please do not hesitate to call on us again.

Service: Broken Garage Door Spring Repair

Product: Rollers

Edna & Henry West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 08/10/2013

Matt arrived at my home 30 minutes after I placed a call to your company! He was exceptionally professional and very prepared to repair our garage door. Matt was very knowledgeable about your products and services. I would highly recommend your company to our neighbors, family, and friends.

Response from Jeffery Ware Business Owner

Thank for taking the time write about your experience withPrecision and Matt Mrs. West. Prompt, professional and courteous service is what we strive to provide. Thank you for allowing us to service your garage door.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Joan Minnich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your technition was excellent. My problem was the motor which you did not put in. Paul did what he could and got my door working. THEN I printed out my invoice - YIKES - 8 pages. All I wanted was a reciept.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Minnich. We are glad we were able to solve your problem.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Patty Fignar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/08/2013

Called Precision to repair a broken spring. The technician, Zoran, did an inspection, fixed the spring, fine tuned the rollers and hinges,and made a few adjustments. He had the garage door running perfectly in a short time. Many thanks!

Response from Jeffery Ware Business Owner

Thank you taking time to review your experience with Precision and Zoran. One of our goals is to "fix the door right the first time", so you don't have to worry about it inconveniencing you again. Please do not hesitate to call on us for any future garage door issues you encounter.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

Bonnie Villari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service technician was prompt, professional,diagnosed and solved the problems immediately. Matt is definitely an asset to your company. Thank you!

Response from Jeffery Ware Business Owner

Thank you reviewing your experience with Precision Door and Matt. Glad we were able solve your garage door issues.

Service: Garage Door Opener Repair

Thomas Hanculak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul was polite and friendly, answered all my questions clearly, showed me exactly what was causing my problem and made the necessary repairs quickly and efficiently

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Hanculak.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Opener Repair

Nicole Humphrey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Door is beyond the best service company we have ever worked with. Everyone is so professional, all the technicians do amazing work and explain everything and we have never had a problem scheduling service. I always recommend Precision Door to everyone I know. Thanks so much guys for your awesome service.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Humphrey. What an awesome review. All the above mentioned attributes are what set us apart from other garage door service companies. Perhaps you could do a commercial for us. (smile) Please do share your experiences with others. Thank you so much.

Service: Garage Door Opener Install

Product: Garage Door Opener

Jean Janz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/06/2013

technician was courteous and worked hard to fix the problem

Response from Jeffery Ware Business Owner

Thank for taking time to review your experience with Precision Door and Paul.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Opener Repair

Katie Bucar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 08/06/2013

Anthony was timely, polite and thorough during this service call. He took the time to be sure everything was explained and tested when he completed the work. Thank You!

Response from Jeffery Ware Business Owner

Thank you for your feedback. We are pleased Anthony provided you a good experience.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Repair

Product: Springs

MARK ANTOLIK

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, OH 08/05/2013

I feel like I was truly taken. The spring broke, I needed it replaced. The service call price was never discussed on the phone - $65 no matter what - then they charged me $185 PER spring. Then he wanted to sell me a host of other items that would total the bill to over $800... Later in the day I learned that I was over charged considerably compared to other door companies in the area. I would never recommend to anyone. What a rip off. Go someplace else!

Response from Jeffery Ware Business Owner

We are truly sorry you feel that way Mr. Antolik. There are a few issues going here. First, let us address the service call. All service companies charge a service call fee for coming to a customers home, usually more than $65.00 whether work is done or not. Secondly, our springs cost $185.00 because they're higher quality of spring than our competitors and last many years longer. Also, our technicians look not only at what is broken, but also parts that are worn and will cause the door to malfunction in the future. Our goal is to "fix the door right the first time", so the homeowner doesn't have to worry about it again. Lastly, it is quite unfair to compare us to the other garage door companies in the area because they do not provide the same level of service that we do. Please, compare us to someone that has 24hr emergency service, that offer lifetime warranties and have trained technicians. I hope that over time you will come to realize that you paid a fair price for what you received.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Mcgaha

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kirtland, OH 08/05/2013

Tech was one of the friendliest people I have ever met , He explained what was wrong and what needed done, when he finished my door works better than it ever did, I would recomend him and Precision Doors to anyone who needs a Quality job done

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. McGaha. We try to provide a memorable experience for our customers. Obviously Jason was able to do that. We have two goals we want to accomplish. One, we want to "fix your door right the first time" and second, we want our customers to be 100% satisfied. Please do share your experience with others and thank you again.

Service: Garage Door Repair

Product: Springs

Michael Dimarco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 08/05/2013

I just needed a quick follow-up service to install the battery backup for my new opener. Anthony was prompt, professional, and courteous. The installation only took a few minutes, but Anthony explained everything and answered all my questions.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Dimarco. Well informed customers are usually happy customers. We will always spend a few extra minutes to ensure all your questions are answered.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Opener Repair

cathy varley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very impressed with our technician, Jason. He was extremely personable, professional, and knowledgeable. He offered us several options to remedy our problem. Service was quick and efficient, and remarkably, the same day. I will definitely rate Precision with five stars and will highly recommend you to all our friends!

Response from Jeffery Ware Business Owner

Thank you for your review, I am sure Jason will appreciate it and so do we. These reviews tell us our technicians understand how vitally important customer service is to the well-being and continued growth of our business. Thank you for allowing us to service your garage door and please tell others about your experience with Precision.

Service: Garage Door Opener Repair

Lee Haas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 08/04/2013

Ryan Freeman called ahead of time to tell us he was on his way. He worked diligently all afternoon removing the old doors and installing the new ones. He showed us the lock we could use if our garage door openers didn't work. Ryan was very courteous and cleaned up nicely when he finished. We were very pleased and wrote a review for Angie's List. After Ryan left, we remembered we had a gift certificate for $100 off the purchase of two garage doors. We got it a few weeks ago in a Valpak mailing. If there is any way to still use it, please let me know.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Haas. We try to be very respectful of our customers time. Ryan is very pleasant and a true professional. Thank you for your business.

Service: Install Garage Doors

Product: Garage Doors

Connie Byrnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill Adamini called because he had an earlier cancellation...he arrived within 10 minutes of his phone call & proceeded with an inspection of the faulty door opener When it was determined that it couldn't be fixed, due to its age, he offered to replace it. He quoted me what seemed to be a fair price & had a new door opener installed within an hour. We ultimately replaced both door openers and I now have a keypad also....the work was done quickly, the cleanup efficient. I like the idea of a lifetime guarantee. I would certainly recommend this company to anyone. Thanks so much

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Byrnes. Wow, That sounds like a really good experience. That is our goal, 100% customer satisfaction. Please do recommend us to others.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Michael Dimarco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 08/01/2013

I decided to try Precision after reading all the reviews on Angie's List. I do not regret my decision. One can find less expensive companies to do this kind of work, but Precision is all about quality. And don't forget the lifetime warranty on their parts. My technician, Bill, came on time. He is professional, personable, knowledgeable, and let me know his analysis and all my options. He recommended certain things without pushing or trying to upsell. He informed me and allowed me to make a decision. In addition to the new opener (with remotes and keypads), I had a complete door refurbish done (springs, cables, rollers, etc.). In a few years when I consider a new door, I will definitely call Precision.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Dimarco. This is really an awesome review. Obviously Bill did an excellent of explaining our approach to garage door repair. We have two goals. One, we want to "fix the door right the first time" and two, we want our customers to be 100% satisfied. Customer service is what separates us from our competitors. We want our customers to have a pleasant experience with Precision Door. Thank you for choosing Precision.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Valerie Benson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/01/2013

Precision Door has been very responsive, sends an email confirming time of service and arrives on time. Our technician, Ryan Freeman, was efficient, personable and friendly. He installed two garage door openers, explained how to release the doors in case of power outage, showed us how to use the outside number pad to open or close the door, and how to change the bulbs in the overhead lights when necessary. Wonderful service!!! Thank you Ryan and Precision Door Service.

Response from Jeffery Ware Business Owner

Thank you for taking the time to review your experience with Precision Door and Ryan in particular Mrs. Benson. Ryan is an excellent installer and possesses a very calm demeanor. We are pleased that your experience was a good one. Our goal is 100% customer satisfaction. We thank for choosing Precision.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

chad snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician, Paul, gave me a courtesy call when he was 15 minutes away which was right around the time they were supposed to send someone. Paul was very good at explaining everything that needed done and was professional throughout the entire garage door repair. I would definitely recommend Precision Garage Repair to anyone.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Snyder. We are pleased Paul was able to solve your garage door issue and provide a positive experience in the process. Please do share your experience with others.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Opener Install

Product: Remotes / Keypad

Debra Scolnick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lyndhurst, OH 07/30/2013

Every time I have called Precision, I have gotten service the same day. The employees have always been pleasant and informative. They are a five star service for me!

Response from Jeffery Ware Business Owner

Thank you for your feedback and we will continue to provide the highest level of service possible.

Service: Garage Door Opener Repair

Product: Garage Doors

Gordon Short

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent customer service. Tech was honest, knowledgeable and came back a second time when his first solution did not work 100% perfectly. Now my door is fixed and tech gave me his cell phone in case any other problems return. I would recommend you guys to anyone.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Zoran Mr. Short. Our goal is 100% customer satisfaction. Please share your experience with others.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Opener Repair

Vaughn Rockhold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We have used Precision twice and I would give it a five star rating. Excellent service from scheduling the appointment to getting the job done.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Buckhold. We really appreciate your continued loyally and will always provide the highest level of service possible.

Service: Broken Garage Door Spring Repair

Product: Springs

Homer Virden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorain, OH 07/27/2013

Your company works hard to earn and keep business. I read your ratings and customer comments. I add my voice to those you say you are rated five stars. Your service technician educates you as to the door hardware, what is wrong and the options. Based on the information the customer decides what should be done.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Virden. We are glad that you appreciate true customer service. Our goal is to become a household name. When a person is having garage door issues we want them to instinctively call Precision Door to solve the problem. With customers such as you telling others about your experience that is a real possibility.

Service: Broken Garage Door Spring Repair

Product: Opener

Rich Opalka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 07/26/2013

Anthony arrived on time, was friendly, professional and completed the repair quickly. I will use and recommend Precision Garage Door in the future. Rich Opalka

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Anthony. We strive to provide prompt, courteous and professional service to our customers. Please do recommend us to others.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Repair

suzanne dimagard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/25/2013

Bill Adamini checked my old garage door and gave me a quote on a new one. He was punctual, professional and very knowledgeable. He answered all my concerns and made sure I understood everything on the quote before he left.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. I hope we were able to solve your garage door issue.

Service: Broken Garage Door Spring Repair

KEVIN RYAN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 07/25/2013

Great job all around. The door looks and sounds great!

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door Mr. Ryan. Enjoy your new door.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Mr and Mrs Geib

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakewood, OH 07/25/2013

&Paul is a credit to your company & an outstanding salesmem. He took time to explain everything to us .Thank you very much

Response from Jeffery Ware Business Owner

Thank you for your feedback. Paul is fast becoming one of our best technicians. He really has a very affable demeanor that grows on a person.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

Mary Gotlibowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Zoran was absolutely wonderful. He did not try to pressure me. He was very personable, professional and knowledgeable. Zoran really restored my faith in mankind. I will use Precision Door in the future. Thank you very much Zoran.

Response from Jeffery Ware Business Owner

I spoke to you on the phone Mrs. Gotlibowski and it was quite obvious to me that Zoran really impressed you. We really strive to provide the very best service to our customers. Thank you for choosing Precision and please share yur experience with friends and family.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Springs

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125