4.9 1 2 3 4 5 5,295 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 165

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is praised by customers across Greater Cleveland for fast response, knowledgeable technicians, clear communication, and consistently professional service. Reviews repeatedly mention same-day or next-day help, courteous staff, and repairs or installations that leave garage doors working smoothly again. Customers also frequently note fair or reasonable pricing, easy scheduling, and a low-pressure, straightforward experience from the first call through completion.

What Customers in Your Area Mention Most

Responsiveness (255) Customers consistently praise how quickly Precision responds to calls, often with same-day or next-day appointments and rapid follow-up from the office and technicians. Professionalism (232) Reviewers frequently describe the team as professional, courteous, polite, respectful, and easy to work with from start to finish. Expertise (218) Customers repeatedly highlight knowledgeable technicians who diagnose problems quickly, explain the issue clearly, and handle repairs with confidence. Speed (181) Many reviews emphasize fast repairs and efficient installations, with work often completed in a short visit or within an hour. Communication (167) Reviewers value the clear explanations, arrival updates, written or verbal options, and helpful guidance they receive throughout the service call. Service (154) Customers praise the overall service experience, including helpful office staff, friendly technicians, and a smooth process from scheduling through completion. Friendliness (147) Many reviewers mention kind, friendly, pleasant, and personable staff who make the visit feel easy and comfortable. Trustworthiness (118) Customers often say Precision is honest, upfront, and low-pressure, with technicians who provide straightforward recommendations and do not push unnecessary work. Value (105) Reviewers frequently describe the pricing as fair, reasonable, competitive, or worth the cost, especially when paired with fast, reliable work.

Recent Reviews from Cleveland

Bill Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakewood, OH 01/20/2012

Mitch, our technician, is professional and polite. He is knowledgable and described garage doors as well as options. Our experience with Precision thus far is excellent. Edie Myers

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Myers. Our goal is to educate our customers so they have the ability to choose the best possible option to solve their problem. Mitch is an exceptional young man and I can assure you the excellent service will continue. Thank you again for choosing Precision Door Service.

Service: Broken Garage Door Spring Repair

Ted Henninge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom did an excellent job of explaining my options. Whatever I decided on doing would be perfectly fine with him. I didn't feel pressured to purchase something I didn't need. Toms' main concern was getting my door fixed properly at an option that was acceptable to me. He completed the garage-door-rebuild in under 45 minutes just like he promised and left the garage the same as it was when he arrived. Tom is very professional and an asset to the company. I've already recommended Precision to my sister on the east-side and I'll continue to do so in the future.

Response from Jeffery Ware Business Owner

Thank you so much for reviewing both Tom and Precision. This is exactly our intent, to satisfy our customers 100% so they will gladly recommend Precision Door to people they truly care about. Tom is an asset to our business. He is the consummate professional and always has the customer's best interest in mind when making recommendations.

Service: Broken Garage Door Spring Repair

Product: Springs

Mark Ferry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Al did a great job on the installation. Garage is much warmer. Thanks, Mark Ferry

Response from Jeffery Ware Business Owner

Thank you Mr Ferry for taking the time to gives us feedback about your experience with Al and Precision Door. Please enjoy your new garage door and stay warm.

Al Fleming

Technician: Al Fleming

Service: Install Garage Doors

Chuck Morrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt was very knowledgable and efficient. He did a great job replacing all the parts and motor. I am very pleased with his professionalism.

Service: Garage Door Repair

Product: Cables

Dan Chan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 01/09/2012

The Best Service ever received! Bar None! The crew was very prompt, courteous and new how to actually perform the job. No running around to find parts, they had everything with them. Now, If I could hire there techs away from them, my company could do just as well! just kidding. Thank you for Doing it right, Doing it at the quoted rate and educating me so that I could make an informed decision.

Response from Jeffery Ware Business Owner

Dan,Thanks for the achnowledging the hard work and dedication of our staff. Our Goal is 100% customer satisfaction and it sounds like we hit the mark with you.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Keith Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 01/09/2012

I was most pleased with the Tech Mitch, he explained the progess, kept me informed and really seemed to enjoy his job, Mitch was very knowledgeable. I would use Precision again!!

Service: Broken Garage Door Spring Repair

Product: Springs

jerry vavro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 01/06/2012

I appreciate the prompt response to fixing my daughters garage door opener.I met with Tom since my daughter was moving back to Cleveland from Columbus due to a job transfer. With one days notice Tom actually showed up earlier than the appointment we had scheduled for that day. Within about one hour door was working well. Being reasonably priced my daughter was overjoyed.

Service: Garage Door Opener Repair

Tony Watts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My service technician gave me his expert opinion, and left the decision up to me, without any hard sell. In the end I agreed that it was safer and more economical to replace my older, badly damaged door. Fast and efficient.

Response from Jeffery Ware Business Owner

Mr.Walls, Thank you for taking the time to send us the kind words. Our technicians are trained to educate our customers. We believe that an educated customer is a satisfied customer and satified customers will refer us to their family, friends and neighbors.

Service: Install Garage Doors

Product: Garage Doors

Joe Artim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorain, OH 12/26/2011

I feel fortunate to have selected your company to service my garage door problem. From the initial phone call to meeting with the service technician I found your company to be well organized, professional and especially competent. As most consumers I was concerned about having to deal with a contractor while trying to resolve my unexpected garage issue. Those concerns were relieved by discussing my situation with Brad Buzzelli and the rapport he established by his patience, understanding and his thorough explanation of the recommended service.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Install Garage Doors

Product: Garage Doors

Carrie Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/19/2011

Al was thorough and efficient. Please tell him he can leave the remote he's bringing in my mailbox if I'm not home. Good job Al and Happy Holidays!

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Colleen Stecker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/19/2011

I was desperate to get the garage door opened after work one evening. I had been having many issues with car and had just started a new job. Your technician - Eric, arrived early and proceeded to work. The manual release was incorrectly installed and we had no choice but to please a hole in the door to access by hand. Eric was very polite,returned all calls as he had progress and news of timeframes and costs. I definately would recommend Precision Door in the future. Colleen Stecker

Service: Garage Door Repair

Product: Remotes / Keypad

Musette Vincent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/18/2011

I was impressed that the replacement springs have Precision's name on them, and are guaranteed. The customer service representative who answered my call was knowledgeable, professional and very nice, and I was able to get same day service. Jeff and Mitch were very good at explaining everything and left my garage neat and tidy. I am very, very pleased with the results.

Service: Broken Garage Door Spring Repair

Product: Cables

don caudill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 12/15/2011

Returning home after 10PM, I discovered a broken spring. I found Precision on line and called based upon positive reviews. Since my need was fairly urgent they changed their schedule and Brad arrived before 9AM the next day. He was very knowledgeable, showed me the problem and made suggestions for optional use. He completed all with a very professional and timely manner. My only negative is the service and cost is very expensive. Had I known the price and not been in an urgent need, I would have shopped around.

Response from Jeffery Ware Business Owner

First, I want to thank you for reviewing us. Our parts are more expensive than our competitors because they are better. As you know cost and value are not the same. As time passes you will truly appreciate the work Brad did on your door

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Colette Ide

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brad did and excellent job. He explained everything very well and was very personable. The garage door works better than ever-even when they were new. We are very happy with the Precision Door product and service.

Response from Jeffery Ware Business Owner

Ms. Ide,Thank you for the kind words. Brad is an excellent technician and will be pleased you took the time to praise him.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Jean Steigerwald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom was very pleasant. He did a fine job explaining his work and the operation of our new garage door operator.

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

janette barnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedonia, OH 12/12/2011

My garage door spring was broken and we could not get into our garage. We called Precision, and within 12 hours Brad was at my house. He was very thorough and presented two options to correct the problem. As a women, I could not have been more pleased with the service and honesty I received from Brad by way of Precision.

Response from Jeffery Ware Business Owner

Ms. Barnett, As a service company we believe responding quickly to our customers is one of our highest priorities. Earning your trust is key to our success. Thank you for taking the time to express your appreciation for Brads proffesionalism. It is important to him and to us.

Service: Broken Garage Door Spring Repair

Product: Rollers

John Potts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/05/2011

Precision Garage Door was able to come out in less than 2 days and Al was friendly and fixed the door in less than an hour. he is a great technician and Precision Door is our main garage door handyman now!

Response from Jeffery Ware Business Owner

Mr. Potts, Thank you for taking the time to express your satisfaction with the service Al provided. We are pleased to have earned your trust.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

John Posch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/25/2011

Technician was prompt and efficient and work was well done. I am very pleased with the service and will use your firm in the future. I also appreciated the email notification prior to the service call as to the identity of the technician coming to my house.

Service: Broken Garage Door Spring Repair

wayne marok

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/25/2011

I called precision doors on Tuesday and Wednesday an hour before sceduled the technician called and asked if he could come earlier than scheduled. Within an hour he diagnosed and repaired the door. All which was during a holiday period. The young man was both professional and efficient. Thanks.

Service: Broken Garage Door Spring Repair

jessie ruckel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chardon, OH 11/25/2011

I was so pleased with the service I received from Precision. I had a spring break the day before Thanksgiving, while my house was on the market. Precision charged a reasonable service call fee and came out that day! Technician was knowledgeable and gave great service. I would highly recommend Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Potts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

the technician Al was right on time and fixed the problem with the receiver and garage door opener. Al new within a couple of minutes what had to be done. I would rate his service performed a high 5. thanks Rich Potts

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Repair

Product: Garage Door Opener

Leann Olansky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 11/21/2011

It was expensive but the service was very good and the garage door now functions much better.

Service: Broken Garage Door Spring Repair

Product: Opener

Kim Bates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 11/15/2011

Precision Door was able to get to my house with an hour after I called. Al was very professional and courteous. He did a great job fixing the initial problem as well as upgrading our door equipment. It is much quieter now! thanks

Al Fleming

Technician: Al Fleming

Service: Garage Door Repair

Fitzgerald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Howard was very knowledgable and explained everything he was going to do now my door works great and looks nice too.

Service: Broken Garage Door Spring Repair

Product: Springs

D Kelso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 11/14/2011

Tom is very knowledgable and courteous. Precision Door is lucky to have such a wonderful employee

Service: Broken Garage Door Spring Repair

Product: Springs

Edward Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dear sir I am "very" disappointed with the replacement of my garage door. I was told that my opener would be reconnected, it was not. I expected some provision to be able to diconnect the opener, if it were to fail, so I could open the door. There is only a small handle on the bottom of the door to open it manually.

Response from Jeffery Ware Business Owner

The day we installed Mr. Watsons door he was not home. He had some expectations the installer was not aware of. Once we became aware that Mr. Watson was not happy we returned and took care of both of his concerns. Mr Watson is no longer "disappointed"

Service: Install Garage Doors

Product: Garage Doors

dost khan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/13/2011

Called early morning and got a same day appointment. At first was hesitant given prior history with other companies but was pleasantly surprised when the Precision crew showed up on time. They were very friendly, and extremely knowledgable. I would recommend them to all who need garage door repairs.

Service: Garage Door Repair

john dula

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had a great experience using Precision Door. We would definitely use them again. thanks!

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Mark Presser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/12/2011

Website and the use of it in appointment confirmation and "meeting" my technician before he even came was a great help. Al Fleming was tremendous. Not only did he know what he was doing but he explained it to me in layman's terms. Al also went above and beyond duty by connecting my garage door opener to my car. A feat that I couldn't do in a couple dozen tries. Thanks, Al!

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Repair

del stanaszek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/11/2011

Our tech was Tom he was very friendly and on time .He knew his job well and finished in a timely matter he explained some things to us we had questions about which put our minds at ease thanks for the good job !!!! keep it up we will recommend this company to our friends and family.

Service: Install Garage Doors

Product: Garage Doors

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
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Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125