4.9 1 2 3 4 5 5,346 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 165

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is viewed very positively across Greater Cleveland, with customers repeatedly praising fast response times, same-day availability, and technicians who are knowledgeable, professional, and easy to work with. Reviewers frequently mention clear explanations, honest recommendations, and a smooth start-to-finish experience, along with strong repeat-business and referral sentiment from long-time customers.

What Customers in Your Area Mention Most

Responsiveness (398) Customers consistently praise how quickly Precision Garage Door of Cleveland responds, often noting same-day service, fast callbacks, and technicians arriving earlier than expected. Professionalism (342) Reviews repeatedly describe the team as professional, courteous, polite, respectful, and well-presented from the first call through completion of the job. Expertise (315) Customers frequently highlight technicians’ strong knowledge, accurate diagnosis, and ability to explain what was wrong and what was needed in plain language. Speed (287) Many reviews emphasize quick repairs and efficient installations, with jobs often completed in under an hour or within the same day. Communication (244) Reviewers value the clear communication throughout the process, including call-ahead updates, detailed explanations, and straightforward pricing or repair options. Friendliness (228) Technicians and office staff are often described as friendly, pleasant, kind, and easy to talk to, which adds to the overall customer experience. Workmanship (203) Customers consistently praise the quality of the repair or installation, saying the work is thorough, clean, precise, and leaves doors operating smoothly. Reliability (172) Long-term customers frequently call Precision dependable and trustworthy, noting that the company shows up as promised and remains a go-to choice over many years. Value (139) Many reviewers say the service felt fair, reasonable, or worth the cost, especially when paired with the speed and quality of the work.

Recent Reviews from Cleveland

Donald Defelice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 04/02/2012

Matt P. arrived at the promised time to our home. He was courteous and very helpful in ascertaining the problem with our garage door. We received a very fair price. He did an outstanding job. We are more than happy to recommend the company to family and friends.

Response from Jeffery Ware Business Owner

Thank you for your feedback. Matt is very professional and courteous. We strive to provide the best possible service to our customers so they would be happy to recommend us to the people they love. Again, thank you very much for using Precision door Service.

Service: Garage Door Repair

Product: Rollers

Faye Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eastlake, OH 03/31/2012

I called Precision Door Service because of a special offered by Angie's List. I was impressed from the minute I called to make the appointment. This company is well-organized and offers first-rate service from the beginning until the end. Brad explained everything to me and answered all my questions. He never pressured me to do more. Although, end the end, I chose to purchase more than what was offered in the special. He fixed my noisy door, and after he was done, I felt more confident that my garage door was safe. I really appreciated Brad's professionalism.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Johnson. This is exactly the type of response we hope to achieve. We want our customers to be 100% satisfied and to have a pleasurable experience from the initial phone call until our technician leaves your home. We want our customers to understand how a garage door works and provide them provide different options on how to repair the door. Again, I want to thank for choosing Precision Door and please call on us again if you or someone you care about has an issue with their garage door.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Springs

dan davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 03/27/2012

I highly recommend Precision Door Services. I was able to get a same day appointment to fix our door. Not only that, they came exactly when they said they would and even called 15 minutes before arrival so I would know they were almost there. It's really important to me to not have to waste time waiting all day for service. Once at my home the service was competant, professional, and efficient. There was no high pressure up-selling--just courteous service.

Response from Jeffery Ware Business Owner

Thank you Mr. Davis for your feedback. We strive to provide same day service. We know and appreciate how valuable your time is. We stress to our techs to call ahead to give our customers an estimated time of arrival. I am glad we were able to solve your garage door issue. If you have any problems in the future please do not hesitate to call on us again.

Service: Garage Door Opener Repair

Heather hlousek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/27/2012

I have used Precision Door twice now and both times have been very favorable experiences. The most recent was when my garage door woould not open. They were able to come the same door (within a couple hours of my calling) and fixed it pretty quickly. The technician was very nice and knowledgeable. Thank you! I have recommended Precision to others!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Hlousek. Our goal is for you to be 100% satisfied so that we may continue to provide you service. We pride ourselves on customer service, so it reassuring to know that was given. Thank you for choosing Precision Door Service

Service: Garage Door Repair

marlin wiley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/27/2012

Al did a phenomenal job and I am very happy with the new insulated garage door. Al worked efficiently, was courteous and cleaned up afterwards. My neighborhood had a short-term power outage soon after his arrival and Al just kept on working to get the job done. I am very happy with my new garage door and will reccomend Precision Door to anyone who inquires.

Response from Jeffery Ware Business Owner

Thank you for taking time to post a review about your experience with Precision. Al is an excellent employee. He is very professional and conscientious. It is important that you are 100% satisfied with not only the work that was done, but also with our customer service. Please call on us again if you have any other issues.

Service: Install Garage Doors

Product: Garage Doors

Tom G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/26/2012

I was happy with the time it took and the service that was done. I will definitley use this company again and hopefully it will be the sevice tech Brad that will be doing the work, Thank You.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. G. I am glad we were able to meet your expectations. I will do my best ensure that Brad is your technician if you need service in the future. Thank you for using Precision Door Service.

Service: Garage Door Repair

Product: Rollers

PAT POHORENCE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, OH 03/26/2012

Great job .Brad a great tech. Very prompt ,professional.would recommend.

Response from Jeffery Ware Business Owner

Thank you for taking time to write a review about your experience with our company and Brad especially. It is important for to be on time, to look professional and to solve your garage door problem. Please do recommend us to your friends and family. Thank you for choosing Precision

Service: Broken Garage Door Spring Repair

carol grove

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chardon, OH 03/25/2012

Purchased a Groupon to have garage door inspected with minor maintenance performed. Also, assisted my husband electronically link the garage door opener to the Homelink system in our new car which we were having trouble connecting.

Response from Jeffery Ware Business Owner

Excellent. We try to provide the best customer service possible. Very wise of you to purchase the roller replacement. We should always be proactive in maintaining our garage doors. Please do not hesitate to call on us again if you experience any issues. Thank you for your feedback.

Service: Garage Door Repair

Product: Rollers

Judith Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service was awesome technician explained everything. He installed a new sparing sinc it had. It been change in 14 years. I will definitely use your service again

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Walker. Our ultimate is for our customers to have a pleasurable experience. We want to educate our customers so they are able to make knowledgeable decision based on our technicians recommendation. We look forward to the opportunity to be of service to you again.

Service: Broken Garage Door Spring Repair

Product: Springs

Susan Janke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I looked up garage door repair for 44136 and Precision Door came up. I called late Friday evening and Brad was able to come at noon on Saturday. He was friendly and efficient and replaced a piece of track, reset the springs and oiled the tracks along with straightening the door. The price was fair, plus there was a $15 discount on their website. I would highly recommend Brad and Precision Door.

Response from Jeffery Ware Business Owner

Thank you for reviewing Precision and Brad. I am glad we were able to repair your door in a timely fashion. We encourage our technicians to provide the best possible solution to your problem. Brad is pretty amazing. He is very efficient and courteous. Thank for recommending Precision.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Springs

Kathy Jakupcik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brook Park, OH 03/14/2012

The technician Eric did an awesome job installing my brand new garage door opener. Thank you Precision Door.

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

mike jancar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 03/13/2012

Outstanding service. I called at 7:00am and had someone out at my house by 8:30. By 10:30 my garage door was completely fixed. Brad, my technician, was very professional and friendly. I would recommend Precision to anyone.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Jancar. We pride ourselves on prompt service. We also encourage our technicians to maintain a professional attitude. Our goal is 100% customer satisfaction. Thank you for allowing us to provide that to you.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Rob Orben

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom was prompt, professional and on top of his game. He took a look, saw the problem and had things in hand. I look forward to working with him again on any repairs that I need done.

Response from Jeffery Ware Business Owner

Thank you for taking time to review Tommy. It is very important to him personally and professionally. He is very conscientious and an extremely diligent employee. I am glad your experience was a pleasurable one.

Service: Broken Garage Door Spring Repair

Product: Springs

Mary Roth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/12/2012

He assessed the problem and quickly fixed it. He asked questions to help determine the problem and even offered to take off some material that had attached to the rung that the wheels ran on.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Roth. It does not surprise me how helpful Mitch was. I get the same response from all of his customers. He is a very thoughtful and mature young man and we are glad to have him on board. Please do not hesitate to call us if you have more garage door issues.

Service: Garage Door Repair

Scott Sneddon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 03/12/2012

Tom Paulus did a very good door install. He explained the operation and also the features. Very friendly and prompt.

Service: Install Garage Doors

Product: Garage Doors

Patrick Pettigrew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom was a nice and knowledgeable guy and did a great job on my garage door. Quick and very efficient

Service: Garage Door Repair

Product: Springs

Victor Carcioppolo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brad is the very best service representative. He is courteous, prompt and detail oriented. If I were a business owner, I want to clone him and hire them all.

Response from Jeffery Ware Business Owner

All I will say is WOW. That is really a good review. I am in agreement with you Mr. Carcioppolo, there are times I wish I could clone him. Obviously you had a pleasant experience with PDS. That is our goal, 100% customer satisfaction. If you know someone having garage door issues please have them call Precision. Thank you.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Pete Hannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 03/08/2012

Liked that there was not a surcharge for a weekend service call. All was good * Al, the tech, was no-nonsense guy,very good SERVICE, however, was very expensive.....

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Hannon. Unlike other companies we do not charge extra for nights, weekends or holidays. No one has control over when something breaks, we just need to be in position to respond to our customers promptly. Al is our most experienced technician and does a really good job. As for our price if you were to compare us to a company similar to us we would be comparable. Value is determined over time.

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Install

Product: Remotes / Keypad

Brian Hansen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 03/07/2012

I was very satisfied with Precision and Tom. They were at my door an hour after I called and Tom was very professional at explaining the different options I had. Thanks again Tom and precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Bev and Ron Rudin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakewood, OH 03/06/2012

Showed up on time and finished the job. No complaints. Job well done. Thanks

Response from Jeffery Ware Business Owner

Thank you for reviewing Brad. He is one of our most consistent technicians. He very professional and all business. We hope that you are completely satisfied and will use Precision again if the need arises. Jeffery Ware

Service: Garage Door Repair

Thea Zimmerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/06/2012

Had 2 garage door openers installed. Service was prompt and the technician (Tom) was very informative without being pushy at all.

Response from Jeffery Ware Business Owner

Thank you for reviewing Tom, it is very important to him personally and also professionally. We want our customers to be 100% satisfied. Our goal is to help our customers find the best solution to their problem. Glad we were able to help you. Sincerely, Jeffery Ware

Service: Garage Door Opener Install

Product: Opener

Glenn Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorain, OH 03/06/2012

Great Service.Technician came out at 1am to close my garage door...very satisfied

Response from Jeffery Ware Business Owner

Thank you reviewing Eric. We are a 24hr emergency service company. Our goal is 100% customer satisfaction. Problems usually occur at the most inopportune time. We want to provide our customers with superior service. Thank you for choosing Precision. Jeffery Ware

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Sara Lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your sale person did an excellent job in installing the springs on my garage door.

Response from Jeffery Ware Business Owner

Thank you for reviewing Tom. Our goal is 100% customer satisfaction.

Service: Broken Garage Door Spring Repair

Donna Batig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called your company regarding my need for a garage door repair and within about two hours I had a technician arrive at my home. Tom fully explained what needed to be done and the products used to service the repair needed. The work was done quickly and everything is now functioning properly again. Overall, I would not hesitate to recommend your company to anyone in need of your services.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Batig. One of our goals is to respond to each call within two to three hours, we understand how inconvenient it can when your garage does not work. I am glad we able to respond so rapidly and to repair the door. Tom is an asset to our company, he is very professional and thorough. We want you to be 100% satisfied.

Service: Broken Garage Door Spring Repair

Product: Springs

fred hlosek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 02/27/2012

Please recognize Mitch Campbell for providng 5 Star Service during an emergency call on Sunday, March 26th. Mitch was very courteous, efficient, and quick. I feel that he is an asset to your company. Thanks Mitch and Thank You Precision Door Service!

Response from Jeffery Ware Business Owner

Thank you Mr. Hlosek for taking time to review Mitch. Our goal is 100% customer satisfaction and obviously Mitch was able to provide that to you. He truly is an asset to Precision Door Service. If you or someone you knows has a garage door issue, please call on Precision or recommend us to your friends. Sincerely.

Service: Broken Garage Door Spring Repair

Barbara Pritchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lyndhurst, OH 02/24/2012

Precision Door was recommended by a friend, and they had an excellent rating on Angie's List. I called because a spring had broken on the garage door. The appointment confirmation email contained photos of their technicians, so I knew whom to expect. Brad was prompt, polite and professional, explained additional problems with worn bearings on the very old garage door, as well as all options from just replacing the springs to rebuilding the parts to replacing the door completely. Because I felt the old wooden door maintained the character of the older home, I elected not to replace but to rebuild. Brad did an excellent job. I highly recommend Precision Door for your needs.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Jack Hull

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mitch was excellent. He was polite, knowledgeable and did a great job. Phone work at office left a little to be desired. The website secured the job for you.

Service: Garage Door Repair

Product: Cables

Susan Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 02/24/2012

Al was very courteous. we really like our new garage door. The windows let in a lot of light during the daytime. The insulation keeps the inside cooler the summer time and allows us to go into the garage without a coat on in the winter.

Response from Jeffery Ware Business Owner

We are very happy that you are enjoying your new garage door. Glad we could help

Al Fleming

Technician: Al Fleming

Service: Install Garage Doors

Product: Garage Doors

Vincent / Paula Quercioli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 02/22/2012

Starting with my call to your phone center to Matt your service technician I was very pleased with the experience.The garage door opener works great. Thanks again especially to Matt.

Response from Jeffery Ware Business Owner

Thank you for reviewing both our company and Matt. That is exactly the response that we strive for. Our goal is 100% customer satisfaction and based on your review it is quite obvious that Matt was able to provide that. Please do not hesitate to call on us for any garage door issues that may occur.

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Brian Wasserman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision garage Doors is not a company I can recommend. The technician gave me what I thought was an extremely high price at first and then continually lowered it to try to get me to use his services. To me that makes it seem like the company is trying to get as much money as they can by initially giving a price which is much higher than what they are willing to do the job for. Also, after I had been told the price for the consultation was $40 the technician said the price would be $65 because he had to take time to look at the garage door and talk to me. Isn't that what the consultation is for? He did however waive that fee when I objected. The company that repaired my garage door gave me a much lower price plus they did not require that I first do a consultation which I would have to pay for if I choose not to use their company. I feel that not using this company to repair my garae door was a very wise decision. Even with having to pay for the consultation, I saved over $200 dollars.

Response from Jeffery Ware Business Owner

Based on your experience, I can understand why you feel that way. First, let me say there are many ways to repair a garage door. Experience has shown the best way to repair a door long term is to rebuild it. Not to say you can't replace a spring or a broken cable. We have found that putting a bandage leads to call backs and unhappy customers. Ultimately we will do whatever our customer wants but again the best way to repair a door is to rebuild it and we guarantee it will work perfectly. Obviously my technician did not adequately explain our company to you. Precision Door uses the best parts available and we offer lifetime warranties, which other companies do not. I don't apologize for our prices, what I do know is that we provide the best service in the industry. It is difficult to compare us to other garage door companies because we take a different approach. Our goal is to fix your door right the first time and give you peace of mind. I do apologize that your experience was not a positive one. Hopefully, you will grant us the opportunity to change your perception of our company. Also, thank you for your feedback. It gives us the opportunity to improve our service.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125