4.9 1 2 3 4 5 5,280 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 165

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland earns strongly positive customer sentiment across the greater Cleveland area. Reviewers consistently praise the company for fast scheduling, same-day and next-day availability, and technicians who arrive on time, explain the work clearly, and complete repairs or installations efficiently. Customers also frequently highlight professionalism, friendliness, honesty, and thorough workmanship, along with a sense of trust built through repeat service and clear recommendations. Many reviews mention fair or reasonable pricing and appreciate that the team offers options without pressure, making the overall experience feel smooth, reliable, and customer-focused.

What Customers in Your Area Mention Most

Responsiveness (420) Customers repeatedly praise the company for quick callbacks, rapid dispatch, and getting service scheduled promptly, often the same day or within hours. Professionalism (394) Reviewers consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Expertise (318) Customers frequently note that technicians are knowledgeable, skilled, and able to diagnose problems quickly while explaining the issue clearly. Speed (287) Reviews commonly highlight fast repairs and installations, with many jobs completed in under an hour or within a same-day visit. Communication (261) Customers value clear explanations, arrival updates, option walkthroughs, and straightforward communication before and during the work. Friendliness (248) Technicians and office staff are often described as friendly, pleasant, kind, and personable, which customers say makes the experience easier and more comfortable. Reliability (217) Many reviewers say Precision is dependable and consistent, with repeat customers returning because the company shows up as promised and gets the job done right. Workmanship (203) Customers praise the quality of repairs and installations, often saying doors, openers, springs, rollers, and related parts were fixed cleanly and working better afterward. Pricing (146) Reviewers often mention fair, reasonable, or competitive pricing, and appreciate receiving quotes or cost details upfront before work begins.

Recent Reviews from Cleveland

janette barnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedonia, OH 12/12/2011

My garage door spring was broken and we could not get into our garage. We called Precision, and within 12 hours Brad was at my house. He was very thorough and presented two options to correct the problem. As a women, I could not have been more pleased with the service and honesty I received from Brad by way of Precision.

Response from Jeffery Ware Business Owner

Ms. Barnett, As a service company we believe responding quickly to our customers is one of our highest priorities. Earning your trust is key to our success. Thank you for taking the time to express your appreciation for Brads proffesionalism. It is important to him and to us.

Service: Broken Garage Door Spring Repair

Product: Rollers

John Potts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/05/2011

Precision Garage Door was able to come out in less than 2 days and Al was friendly and fixed the door in less than an hour. he is a great technician and Precision Door is our main garage door handyman now!

Response from Jeffery Ware Business Owner

Mr. Potts, Thank you for taking the time to express your satisfaction with the service Al provided. We are pleased to have earned your trust.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

jessie ruckel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chardon, OH 11/25/2011

I was so pleased with the service I received from Precision. I had a spring break the day before Thanksgiving, while my house was on the market. Precision charged a reasonable service call fee and came out that day! Technician was knowledgeable and gave great service. I would highly recommend Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

wayne marok

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/25/2011

I called precision doors on Tuesday and Wednesday an hour before sceduled the technician called and asked if he could come earlier than scheduled. Within an hour he diagnosed and repaired the door. All which was during a holiday period. The young man was both professional and efficient. Thanks.

Service: Broken Garage Door Spring Repair

John Posch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/25/2011

Technician was prompt and efficient and work was well done. I am very pleased with the service and will use your firm in the future. I also appreciated the email notification prior to the service call as to the identity of the technician coming to my house.

Service: Broken Garage Door Spring Repair

Leann Olansky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 11/21/2011

It was expensive but the service was very good and the garage door now functions much better.

Service: Broken Garage Door Spring Repair

Product: Opener

Richard Potts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

the technician Al was right on time and fixed the problem with the receiver and garage door opener. Al new within a couple of minutes what had to be done. I would rate his service performed a high 5. thanks Rich Potts

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Repair

Product: Garage Door Opener

Kim Bates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 11/15/2011

Precision Door was able to get to my house with an hour after I called. Al was very professional and courteous. He did a great job fixing the initial problem as well as upgrading our door equipment. It is much quieter now! thanks

Al Fleming

Technician: Al Fleming

Service: Garage Door Repair

D Kelso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 11/14/2011

Tom is very knowledgable and courteous. Precision Door is lucky to have such a wonderful employee

Service: Broken Garage Door Spring Repair

Product: Springs

Fitzgerald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Howard was very knowledgable and explained everything he was going to do now my door works great and looks nice too.

Service: Broken Garage Door Spring Repair

Product: Springs

dost khan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/13/2011

Called early morning and got a same day appointment. At first was hesitant given prior history with other companies but was pleasantly surprised when the Precision crew showed up on time. They were very friendly, and extremely knowledgable. I would recommend them to all who need garage door repairs.

Service: Garage Door Repair

john dula

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had a great experience using Precision Door. We would definitely use them again. thanks!

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Edward Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dear sir I am "very" disappointed with the replacement of my garage door. I was told that my opener would be reconnected, it was not. I expected some provision to be able to diconnect the opener, if it were to fail, so I could open the door. There is only a small handle on the bottom of the door to open it manually.

Response from Jeffery Ware Business Owner

The day we installed Mr. Watsons door he was not home. He had some expectations the installer was not aware of. Once we became aware that Mr. Watson was not happy we returned and took care of both of his concerns. Mr Watson is no longer "disappointed"

Service: Install Garage Doors

Product: Garage Doors

Mark Presser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/12/2011

Website and the use of it in appointment confirmation and "meeting" my technician before he even came was a great help. Al Fleming was tremendous. Not only did he know what he was doing but he explained it to me in layman's terms. Al also went above and beyond duty by connecting my garage door opener to my car. A feat that I couldn't do in a couple dozen tries. Thanks, Al!

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Repair

del stanaszek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/11/2011

Our tech was Tom he was very friendly and on time .He knew his job well and finished in a timely matter he explained some things to us we had questions about which put our minds at ease thanks for the good job !!!! keep it up we will recommend this company to our friends and family.

Service: Install Garage Doors

Product: Garage Doors

gary diehl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Professional and personable technician. Great service. Thanks

Service: Broken Garage Door Spring Repair

Carmen Gatto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/10/2011

I was impressed with the both the quality & workmenship of your product and the installer. I would recommend your co. to future clients of mine. Thank You! Mr. Carmen Gatto

Service: Broken Garage Door Spring Repair

Product: Rollers

karen bothwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/10/2011

The technician was very polite. However he did not have the equipment necessary to fix my gargage door and tried to sell me a garage door opener system instead. He said he would get back to me to schedule another appointment but I have yet to hear from him. Im starting to believe that he never intended to fix the lock on garage door and was trying to get a bigger sale. I do not want a system I just want to be able to lock my garage.

Response from Jeffery Ware Business Owner

I can understand your feelings. Thank you for writing this review. It allows us to pinpoint the areas where improvement is needed. We pride ourselves in 100% customer satisfaction and obviously we fell short this time. I apologize to you. Hopefully we will have an opportunity to demonstrate our commitment to providing the best possible service to our customers in the future.

Service: Broken Garage Door Spring Repair

darcy good

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My two new doors look 10x better than the old and the Precision openers are 100x quieter.

Service: Install Garage Doors

Product: Garage Door Opener

Edward Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I WOULD LIKE FOR YOU TO COME BACK AND TRY TO REPAIR MY DOOR SO IT WORKS PROPERLY, OR IF ABSOLUTELY NECESSARY REPLACE IT. IF YOU CAN COME OUT TOMORROW. (WEDNESDAY) PLEASE CALL ME 216-408-3771. I WAS VERY SATISFIED WITH THE SERVICE I RECIEVED.

Response from Jeffery Ware Business Owner

Mr. Watson was not home during our first visit so we returned on Friday and Mr Watson purchased a new door as his was in such poor condition repairing it reliably would not have been possible.

Service: Broken Garage Door Spring Repair

nathan buckner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/08/2011

Eric came to my house only an hour and a half after calling Precision. He quickly diagnosed the problem and immediately started working to fix it. He was very polite, professional, and efficient. For the timely service and fast, thorough work to repair my door, the price was much less than I expected. Thank you!

Service: Broken Garage Door Spring Repair

Product: Springs

Cara Shebak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom was very professional and friendly and got his work done in a very timely manner. He called ahead of time and encourage me to review his information on the website before his visit. We are pleased with his work on our garage door.

Service: Broken Garage Door Spring Repair

Product: Cables

BARBARA CHERNUS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had used the company before and was very satisfied. Once again I was satisfied. Thank you.

Service: Garage Door Opener Install

Product: Garage Door Opener

manju markandaya

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/02/2011

I called on a sunday and Eric was at my door within the hour to fix my broken garage door. Very professional and prompt servce. It cost me a little more than I expected but I am very happy with the job that was done.

Service: Garage Door Repair

Product: Springs

john zingales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

came out last minute, I appreciated you fitting me in on such short notice. al did a great job, thanks

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Opener

gayle applegate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/29/2011

Fast and excellent service! Technician friendly, courteous and professional. Explained everything expertly and performed the repair(s) in less than 45 minutes. The garage needed newer parts and now functions quietly without a hitch. Will last another 15 years and love the warranty! Will definitely recommend. Thanks.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

Doreen Kelleher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Both technicians were knowledgable, courteous and helpful. I amdelighted with my new door. I am glad I chose your company.

Response from Jeffery Ware Business Owner

Thank your for your feedback. We are pleased your experience was goo from start to finish.

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Diane Yound

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Based on this service call, I will recommend Precision Door. The technicain was extremely knowledgable, courteous and fixed the problem with my door. He explained everything in terms i could understand.

Service: Broken Garage Door Spring Repair

Product: Springs

L.Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Efficient, Excellent top notch service given. Tom goes that extra mile with his time and knowledge. He gets a huge recommendation from me

Service: Broken Garage Door Spring Repair

Product: Rollers

Robert Armstrong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 10/28/2011

Howard was proffesional, courteous and proffesional. He explained everything in detail and completed the work quickly.

Service: Broken Garage Door Spring Repair

Product: Cables

Ready to Experience 5-Star Service?

Join your Cleveland neighbors and let our experts take care of your garage door.

Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125