4.9 1 2 3 4 5 5,321 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 166

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is viewed very positively across the Greater Cleveland area for fast help, clear communication, and professional technicians who explain options, work efficiently, and leave doors running smoothly. Customers frequently mention same-day or next-day scheduling, prompt arrivals, honest upfront pricing, and a courteous, low-pressure experience. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Responsiveness (578) Customers frequently praise how quickly Precision Garage Door of Cleveland answers calls, schedules visits, and sends technicians out, often the same day or within hours. Professionalism (541) Reviews consistently describe the team as professional, courteous, respectful, and easy to work with from the phone call through completion. Expertise (502) Reviewers repeatedly note that technicians are knowledgeable, diagnose problems quickly, explain what is needed clearly, and know garage door systems well. Speed (474) Customers often highlight fast repairs, quick installations, and efficient completion times, with many jobs finished in under an hour. Communication (415) Many reviews praise clear explanations, advance arrival calls, status updates, and technicians who walk customers through options, costs, and maintenance. Service (364) Customers regularly describe the overall service as excellent, great, outstanding, or top-notch, reflecting strong end-to-end satisfaction. Friendliness (333) Technicians and office staff are often described as friendly, pleasant, kind, personable, and helpful, which many customers value highly. Trustworthiness (221) Reviewers frequently say they trust the company, appreciate the honest recommendations, and value the low-pressure approach without unnecessary upselling. Value (173) Many customers mention fair, reasonable, or competitive pricing and feel the work delivered good value for the cost.

Recent Reviews from Cleveland

Keith Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 01/09/2012

I was most pleased with the Tech Mitch, he explained the progess, kept me informed and really seemed to enjoy his job, Mitch was very knowledgeable. I would use Precision again!!

Service: Broken Garage Door Spring Repair

Product: Springs

Dan Chan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 01/09/2012

The Best Service ever received! Bar None! The crew was very prompt, courteous and new how to actually perform the job. No running around to find parts, they had everything with them. Now, If I could hire there techs away from them, my company could do just as well! just kidding. Thank you for Doing it right, Doing it at the quoted rate and educating me so that I could make an informed decision.

Response from Jeffery Ware Business Owner

Dan,Thanks for the achnowledging the hard work and dedication of our staff. Our Goal is 100% customer satisfaction and it sounds like we hit the mark with you.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

jerry vavro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 01/06/2012

I appreciate the prompt response to fixing my daughters garage door opener.I met with Tom since my daughter was moving back to Cleveland from Columbus due to a job transfer. With one days notice Tom actually showed up earlier than the appointment we had scheduled for that day. Within about one hour door was working well. Being reasonably priced my daughter was overjoyed.

Service: Garage Door Opener Repair

Tony Watts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My service technician gave me his expert opinion, and left the decision up to me, without any hard sell. In the end I agreed that it was safer and more economical to replace my older, badly damaged door. Fast and efficient.

Response from Jeffery Ware Business Owner

Mr.Walls, Thank you for taking the time to send us the kind words. Our technicians are trained to educate our customers. We believe that an educated customer is a satisfied customer and satified customers will refer us to their family, friends and neighbors.

Service: Install Garage Doors

Product: Garage Doors

Joe Artim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorain, OH 12/26/2011

I feel fortunate to have selected your company to service my garage door problem. From the initial phone call to meeting with the service technician I found your company to be well organized, professional and especially competent. As most consumers I was concerned about having to deal with a contractor while trying to resolve my unexpected garage issue. Those concerns were relieved by discussing my situation with Brad Buzzelli and the rapport he established by his patience, understanding and his thorough explanation of the recommended service.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Install Garage Doors

Product: Garage Doors

Carrie Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/19/2011

Al was thorough and efficient. Please tell him he can leave the remote he's bringing in my mailbox if I'm not home. Good job Al and Happy Holidays!

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Colleen Stecker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/19/2011

I was desperate to get the garage door opened after work one evening. I had been having many issues with car and had just started a new job. Your technician - Eric, arrived early and proceeded to work. The manual release was incorrectly installed and we had no choice but to please a hole in the door to access by hand. Eric was very polite,returned all calls as he had progress and news of timeframes and costs. I definately would recommend Precision Door in the future. Colleen Stecker

Service: Garage Door Repair

Product: Remotes / Keypad

Musette Vincent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/18/2011

I was impressed that the replacement springs have Precision's name on them, and are guaranteed. The customer service representative who answered my call was knowledgeable, professional and very nice, and I was able to get same day service. Jeff and Mitch were very good at explaining everything and left my garage neat and tidy. I am very, very pleased with the results.

Service: Broken Garage Door Spring Repair

Product: Cables

Jean Steigerwald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom was very pleasant. He did a fine job explaining his work and the operation of our new garage door operator.

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Colette Ide

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brad did and excellent job. He explained everything very well and was very personable. The garage door works better than ever-even when they were new. We are very happy with the Precision Door product and service.

Response from Jeffery Ware Business Owner

Ms. Ide,Thank you for the kind words. Brad is an excellent technician and will be pleased you took the time to praise him.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Garage Doors

don caudill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 12/15/2011

Returning home after 10PM, I discovered a broken spring. I found Precision on line and called based upon positive reviews. Since my need was fairly urgent they changed their schedule and Brad arrived before 9AM the next day. He was very knowledgeable, showed me the problem and made suggestions for optional use. He completed all with a very professional and timely manner. My only negative is the service and cost is very expensive. Had I known the price and not been in an urgent need, I would have shopped around.

Response from Jeffery Ware Business Owner

First, I want to thank you for reviewing us. Our parts are more expensive than our competitors because they are better. As you know cost and value are not the same. As time passes you will truly appreciate the work Brad did on your door

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

janette barnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedonia, OH 12/12/2011

My garage door spring was broken and we could not get into our garage. We called Precision, and within 12 hours Brad was at my house. He was very thorough and presented two options to correct the problem. As a women, I could not have been more pleased with the service and honesty I received from Brad by way of Precision.

Response from Jeffery Ware Business Owner

Ms. Barnett, As a service company we believe responding quickly to our customers is one of our highest priorities. Earning your trust is key to our success. Thank you for taking the time to express your appreciation for Brads proffesionalism. It is important to him and to us.

Service: Broken Garage Door Spring Repair

Product: Rollers

John Potts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/05/2011

Precision Garage Door was able to come out in less than 2 days and Al was friendly and fixed the door in less than an hour. he is a great technician and Precision Door is our main garage door handyman now!

Response from Jeffery Ware Business Owner

Mr. Potts, Thank you for taking the time to express your satisfaction with the service Al provided. We are pleased to have earned your trust.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

John Posch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/25/2011

Technician was prompt and efficient and work was well done. I am very pleased with the service and will use your firm in the future. I also appreciated the email notification prior to the service call as to the identity of the technician coming to my house.

Service: Broken Garage Door Spring Repair

wayne marok

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/25/2011

I called precision doors on Tuesday and Wednesday an hour before sceduled the technician called and asked if he could come earlier than scheduled. Within an hour he diagnosed and repaired the door. All which was during a holiday period. The young man was both professional and efficient. Thanks.

Service: Broken Garage Door Spring Repair

jessie ruckel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chardon, OH 11/25/2011

I was so pleased with the service I received from Precision. I had a spring break the day before Thanksgiving, while my house was on the market. Precision charged a reasonable service call fee and came out that day! Technician was knowledgeable and gave great service. I would highly recommend Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Potts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

the technician Al was right on time and fixed the problem with the receiver and garage door opener. Al new within a couple of minutes what had to be done. I would rate his service performed a high 5. thanks Rich Potts

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Repair

Product: Garage Door Opener

Leann Olansky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 11/21/2011

It was expensive but the service was very good and the garage door now functions much better.

Service: Broken Garage Door Spring Repair

Product: Opener

Kim Bates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 11/15/2011

Precision Door was able to get to my house with an hour after I called. Al was very professional and courteous. He did a great job fixing the initial problem as well as upgrading our door equipment. It is much quieter now! thanks

Al Fleming

Technician: Al Fleming

Service: Garage Door Repair

Fitzgerald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Howard was very knowledgable and explained everything he was going to do now my door works great and looks nice too.

Service: Broken Garage Door Spring Repair

Product: Springs

D Kelso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 11/14/2011

Tom is very knowledgable and courteous. Precision Door is lucky to have such a wonderful employee

Service: Broken Garage Door Spring Repair

Product: Springs

Edward Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dear sir I am "very" disappointed with the replacement of my garage door. I was told that my opener would be reconnected, it was not. I expected some provision to be able to diconnect the opener, if it were to fail, so I could open the door. There is only a small handle on the bottom of the door to open it manually.

Response from Jeffery Ware Business Owner

The day we installed Mr. Watsons door he was not home. He had some expectations the installer was not aware of. Once we became aware that Mr. Watson was not happy we returned and took care of both of his concerns. Mr Watson is no longer "disappointed"

Service: Install Garage Doors

Product: Garage Doors

dost khan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/13/2011

Called early morning and got a same day appointment. At first was hesitant given prior history with other companies but was pleasantly surprised when the Precision crew showed up on time. They were very friendly, and extremely knowledgable. I would recommend them to all who need garage door repairs.

Service: Garage Door Repair

john dula

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had a great experience using Precision Door. We would definitely use them again. thanks!

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Mark Presser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/12/2011

Website and the use of it in appointment confirmation and "meeting" my technician before he even came was a great help. Al Fleming was tremendous. Not only did he know what he was doing but he explained it to me in layman's terms. Al also went above and beyond duty by connecting my garage door opener to my car. A feat that I couldn't do in a couple dozen tries. Thanks, Al!

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Repair

del stanaszek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/11/2011

Our tech was Tom he was very friendly and on time .He knew his job well and finished in a timely matter he explained some things to us we had questions about which put our minds at ease thanks for the good job !!!! keep it up we will recommend this company to our friends and family.

Service: Install Garage Doors

Product: Garage Doors

gary diehl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Professional and personable technician. Great service. Thanks

Service: Broken Garage Door Spring Repair

karen bothwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/10/2011

The technician was very polite. However he did not have the equipment necessary to fix my gargage door and tried to sell me a garage door opener system instead. He said he would get back to me to schedule another appointment but I have yet to hear from him. Im starting to believe that he never intended to fix the lock on garage door and was trying to get a bigger sale. I do not want a system I just want to be able to lock my garage.

Response from Jeffery Ware Business Owner

I can understand your feelings. Thank you for writing this review. It allows us to pinpoint the areas where improvement is needed. We pride ourselves in 100% customer satisfaction and obviously we fell short this time. I apologize to you. Hopefully we will have an opportunity to demonstrate our commitment to providing the best possible service to our customers in the future.

Service: Broken Garage Door Spring Repair

Carmen Gatto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/10/2011

I was impressed with the both the quality & workmenship of your product and the installer. I would recommend your co. to future clients of mine. Thank You! Mr. Carmen Gatto

Service: Broken Garage Door Spring Repair

Product: Rollers

darcy good

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My two new doors look 10x better than the old and the Precision openers are 100x quieter.

Service: Install Garage Doors

Product: Garage Door Opener

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125