4.9

5,346 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 164

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Book Now 1(800)391-2305

FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Better Business Bureau Accredited Business

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is viewed very positively across Greater Cleveland, with customers repeatedly praising fast response times, same-day availability, and technicians who are knowledgeable, professional, and easy to work with. Reviewers frequently mention clear explanations, honest recommendations, and a smooth start-to-finish experience, along with strong repeat-business and referral sentiment from long-time customers.

What Customers in Your Area Mention Most

Responsiveness (398) Professionalism (342) Expertise (315) Speed (287) Communication (244) Friendliness (228) Workmanship (203) Reliability (172) Value (139)

Recent Reviews from Cleveland

Nathan Honold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Avon, OH 05/04/2012

Overall, very pleased with service from Precision. Technicial called ahead, arrived on time, performed service in a quick and efficient manner. He installed a keypad for my garage door and it works very well. I would choose Precision again without a doubt.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Honold. We stress to our technicians how valuable our customers time is. Eric is fast becoming an excellent representative of Precision Door. We hope you will continue to use our services when the need arises.

Service: Garage Door Opener Install

Product: Garage Door Opener

Scott Shuller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 04/30/2012

I was a new home owner and had some issues with my garage door. Jeffrey Ware the owner came over to my house himself and took VERY good care of me. I got a great deal and my problem was fixed within 1 hour. Precision Door does it right and their professionals will take extremely good care of you. If you live in Cleveland and need a Garage company there is no doubt you should turn to Precision Door!!!!!!

Response from Jeffery Ware Business Owner

Thank you very much for the review Scott. Our goal is 100% customer satisfaction. It is obvious that you are a man of integrity and I am glad we were able to connect. Please do not hesitate to call if you or your loved ones have garage door issues. Thank you for allowing Precision Door to be your service provider of choice.

Service: Garage Door Opener Repair

Gail Schnell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 04/30/2012

Al was terrific---polite, knowledgeable and fast. Price was way more than I had hoped. Did not know that I would have to have my door rebuilt as well.

Response from Jeffery Ware Business Owner

Thank you for your feedback Ms. Schnell. We are pleased that your experience was a good one. Al is our most experienced technician and he extremely efficient. Our prices are slightly higher than other service companies because of the high quality of our parts and our lifetime warranty. We provide peace of mind, which is priceless. Thank you for choosing Precision

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Mitchelenia Carlisle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 04/29/2012

Mitch was my technician. He did an excellent job with the repair fo cables for my garage door. He was very courteous, and gave excellent customer service. Mitch even took the time to listen to me rant after the repairs were completed. Excellent guy! I would recommend him to anyone. Thanks, and I look forward to working with him again!!

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision Door and Mitch in particular. Customer service is what sets us apart from other garage door service companies. It is important for us to take the time to listen to our customers. Mitch is very professional and courteous. Thank you for choosing Precision door Service.

Service: Garage Door Repair

Product: Cables

Larry Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Euclid, OH 04/28/2012

Matt previously repaired our garage springs but soon after we had an issue with the garage opener so we purchased the Liftmaster. Matt told us about this product during his initial visit. We were planning to make the purchase in late summer but ended up doing it sooner. Matt was courteous, professional and knowledgeable. He even came back afterwards to install a master link on the chain. It was a pleasure doing business with Matt and we would recommend him to others. Hope all your technicians are as good as Matt. Sending him a round of applause including a standing ovation!

Response from Jeffery Ware Business Owner

Nothing says a job well done more than a repeat customer. Matty does a pretty awesome job. He is very thorough and tries to provide the customer with all the information needed to make an educated decision. All of our technicians are really good, they all have distinct qualities that add value to Precision Door. We encourage you to recommend us to your friends and loved ones. Thank you for your business.

Service: Garage Door Opener Install

Jim Yagich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Avon, OH 04/27/2012

Al has a tremendous personality and is very knowledgeable. He is a great technician. I will highly recommend Precision Door.

Response from Jeffery Ware Business Owner

Thank you for your feedback. Yes Al is very good, as all our technicians. Glad you had a good experience.

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Cables

Eleanor Waite

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Strongsville, OH 04/27/2012

Mitch is very personable and most helpful. Service was prompt. I would recommend Precision Door.

Response from Jeffery Ware Business Owner

Mitch is relatively new to the garage door business. We firmly believe he has the qualities to become one of our best techs. We are glad your experience was a good one. Our goal is 100% customer satisfaction.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Doris Steitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Middleburg Heights, OH 04/27/2012

Al really enjoys his work, that explains why he is so good at it. He should get a raise. Thanks Al for a very good experience.

Response from Jeffery Ware Business Owner

Yes Al really enjoys his work. I am glad he was able to provide you a pleasurable experience.

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

Bridgette T. Rodgers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 04/27/2012

Precision Door Service is our exclusive garage door company. I have used many companies in the past, before I became aware of Precision. I have them to be the best. The quality of service they provide is excellent and the prices are very competitive. I would highly recommend Precision for any garage door needs.

Response from Jeffery Ware Business Owner

We want to thank for your feed back. One of our goals is 100% customer satisfaction. We will continue top provide best possible service to you because we truly value our the relationship we have developed.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

holly pollner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Independence, OH 04/24/2012

Eric was great! He called before he stopped by, was right on time and very thorough. He explained the problem, explained the fix and was very professional. Thanks Eric!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Pollner. I hope your experience was a pleasurable. Do not hesitate to call for future garages

Service: Garage Door Repair

RANDY FORTIN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Avon Lake, OH 04/17/2012

Mitch won my confidence when he first came to check on a possible repair/new install. His focus on solving the customer problem and listening to my needs/requirements helped me decide that the overall quality and customer care during installation outweighed price alone. I expect years of maintenance free operation (read as low total cost of ownership) from my two new garage doors and belt driven openers based on the care and diligence witnessed during the install. Employees like Mitch keep and gain customers. I would recommend your service highly.

Response from Jeffery Ware Business Owner

First I want to thank you for writing a review about your experience with both Mitch and Precision Door. Our goal is 100% customer satisfaction and to fix the door right the first time. We offer solutions that work for our customers. I am glad that you see the value of what we do, which is offer our customers peace of mind. I agree, Mitch is a keeper.

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

khalil samara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Westlake, OH 04/16/2012

Mitch was great. Very informative in explaining the problem, and various repair options. Repaired problem quickly. My only complaint is that I would have liked to have known the cost of the parts ahead of time when I scheduled the appointment.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Samara. I am glad you had a pleasurable experience with us. We don't usually quote prices over the phone. Thank for giving us something that may make us better.

Service: Broken Garage Door Spring Repair

shirley bryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Willoughby, OH 04/15/2012

found in coupon valu pak

Response from Jeffery Ware Business Owner

Thank you for using Precision Door. Please cal us if you have any issues with your garage door.

Technician: Al Fleming

Service: Garage Door Repair

Product: Garage Door Opener

Mike Conway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beachwood, OH 04/14/2012

My 50 plus year old garage door would not open at 6 am and I had to be down in Columbus for a meeting by 11am. Brad worked me into the beginning of his day on an emergency and was very helpful. He somehow found a way to get the garage door open and get my car out of the garage. He was so helpful and I was able to make it to Columbus in time. I am getting a new garage door through Brad and not calling anyone else for a quote. The service I was given by Precision and Brad has made me a customer for life.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Conway. I am so happy that Brad was able to assist you in keeping your appt. in Columbus. Our goal is 100% customer satisfaction. We definitely want you as our customer for life. Thank you.

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

david rusnik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 04/13/2012

Came within an hour after I called! Repairs made fast! Very good service!

Response from Jeffery Ware Business Owner

Thank you for your feedback. Very sweet and to the point. We pride ourselves on prompt service and our customers total satisfaction. Thank you for choosing Precision. Please do not hesitate to call us if your friends or loved ones has garage door issues.

Service: Broken Garage Door Spring Repair

denis zaharija

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Independence, OH 04/13/2012

Matt performed the repair job efficiently. He arrived punctually, had all the necessary parts, and flawlessly performed the repair. The turn-around time from call to service was impressive. Matt explained the options and the repair process. I highly recommend Matt as a service technician.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Zaharija. Obviously Matt was able to provide the kind of service to you that separates Precision from other garage door companies. Our technicians are prompt and reliable. Thank you for allowing us to serve you.

Service: Garage Door Opener Install

Product: Garage Door Opener

Moo Kim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 04/13/2012

You did really good job! Thanks.

Response from Jeffery Ware Business Owner

Thank you reviewing Tom. We want our customers to be satisfied.

Service: Broken Garage Door Spring Repair

Product: Springs

Karen Weaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Middleburg Heights, OH 04/12/2012

Tom called to let me know he would be arriving soom and I appreciated the notice. He was polite, informative and professional. I had purchased and Angie

Service: Garage Door Repair

audrey Merhaut

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 04/10/2012

The complete re-build of the garage door was done with extreme efficiency and in a very timely manner. Mitch was thorough in explaining the problems and the solutions and his friendly professionalism was appreciated. I would definitely recommend Precision to my neighbors and friends.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Merhaut. These are the type of reviews that bring a smile to my face. We encourage our technicians to be courteous and professional. We know that rebuilding the door is the best way to fix it and we guarantee it. Our goal is 100% customer satisfaction. Please do recommend us to your friends and family. Thank you.

Service: Broken Garage Door Spring Repair

Product: Springs

Morley Schwebel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 04/09/2012

On Saturday, April 7, I discovered that both the cables and springs had broken. I called your company and immediately received an appointment between 5:00 PM and 7:00PM and that Mitch would be the technician. He called to confirm and told me that he was running a little late and arrived at 7:30PM. He assessed the problem and I decided to purchase the rebuild package. He was very courteous and professional and answered all questions. The job was completed by 9:30PM I used to use another service company, but now I will only use your company. I also learned that your replacement parts have a lifetime warranty.

Response from Jeffery Ware Business Owner

Thank you for reviewing both Mitch and Precision. I am very pleased that will allow us to be your service provider of choice. Our goal is your complete satisfaction. Mitch is a very personable young man and he is definitely an asset to our company. We are the only company that stands behind our lifetime warranty. Thank you again.

Service: Broken Garage Door Spring Repair

Product: Springs

chris krajci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 04/09/2012

Al arrived earlier than scheduled, which worked out great for me. He was able to fix the problem I had in no time at all. Very professional and helpful.

Response from Jeffery Ware Business Owner

Thank you for your feedback. Our goal is 100% customer satisfaction. Please do not hesitate to call on us if you or your loved ones have any garage door issues. Thanks for choosing Precision Door.

Technician: Al Fleming

Service: Garage Door Repair

David Cohen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beachwood, OH 04/09/2012

Al was really wonderful. He was very upbeat and polite. Our garage door is working so much better. The only minor complaint is that he should have swept up after himself. Having to clean up after a repairman leaves a mess is a pet peeve of mine.

Response from Jeffery Ware Business Owner

Thank you for your feedback. I was pleased with what I read until I read the part that he did not clean up after he completed the job. We can't stress enough to our techs the importance of customer service. Our goal is 100% customer satisfaction and obviously we fell short. Thanks for your candor, it shows the areas that we need to improve.

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Cables

Vickie and Gary Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chesterland, OH 04/09/2012

We love our new garage door! The premium cherry color is beautiful and it makes our house look brand new. We are very happy with the new opener that is so quiet. We are glad that we also got the key pad for easy entry, if we don't have our opener with us. The installation went very smoothly,quickly,and efficiently. Matt did a great job and was very professional. We appreciated that Jim,the owner, also came out to make sure that we were pleased with the installation. We would highly recommend Precision Door Service to everyone. .

Response from Jeffery Ware Business Owner

Thank you for your feedback. This is truly one of my favorite reviews to date. We want all of our customers to have a pleasurable experience. I hope that you enjoy your new door and garage door opener fo many years to come.

Service: Install Garage Doors

Product: Garage Doors

Paul Winberry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chagrin Falls, OH 04/07/2012

I gave you two stars not because of bad service, Al was professional and did his job well. I made one mistake and that was buying on the spot and not getting an estimate from a competitor, there was nothing wrong with the door when I called you. You may be the best in the business, but I suspect you are the most expensive. Al took 45 minutes to rebuild the door parts and I paid $800. I can't believe Al's time or your parts are worth that much money. I know good service is not cheap but should not be this expensive. You caught me on a bad day for me and good for you. I'm usually not that gullable and I really don't like to get taken and I feel I did. No recommendation for Precision.

Response from Jeffery Ware Business Owner

We are sorry you feel as if you somehow been taken advantage of Mr. Winberry. Our goal is to fix the right door the first time and for our customers to be 100% satisfied. I will not defend our prices, they are what they are. I can guarantee our parts are better than any others available and we stand behind ours. Hopefully, after many years of trouble-free garage door use your opinion of us will change.

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Rollers

Larry Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Euclid, OH 04/06/2012

Very satisfied with services. Matt Petroff was friendly and took care of issue. Matt provided information for a new garage opener which we are considering. Appreciate the services.

Response from Jeffery Ware Business Owner

Thank you for reviewing Matt. Our goal is 100% customer satisfaction. We expect our technicians to be courteous and professional Our job is to educate our customers so they can determine the best solution for their issue. Again, thank you.

Service: Broken Garage Door Spring Repair

GLENN LOOMAN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shaker Heights, OH 04/06/2012

I have used Precision several times on both my own home and my rental property. The service has always been prompt and very professional. The service technicans are courteous and knowledgable. I know I can always count on Precision for excellent service.

Response from Jeffery Ware Business Owner

Thank you for your feedback and also for continuing to allow us to service your garage doors. Our goal is 100% customer satisfaction so there is no reason for our customers to look elsewhere for service. Our technicians are certified and we strive to provide excellent customer service. Yes you can count on us.

Service: Garage Door Repair

Product: Springs

Anthony Famiano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Strongsville, OH 04/06/2012

We were very satisfied with our service. The technician arrived in a timely manner and was very professional. We had to have the garage door opener replaced. We are extremely satisfied with the quality of the new opener.

Response from Jeffery Ware Business Owner

Thank you for your feedback. We strive to provide 100% customer satisfaction. Brad receives high marks due to his professionalism quite frequently. I truly hope you enjoy your new garage door opener.

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Chuck Yaichner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kirtland, OH 04/06/2012

I WAS VERY WELL PLEASED FROM THE GIRL WHO TOOK THE APPT. TO MITCH WHO DID THE SERVICE. I REC'D SAME DAY APPT.,MITCH CALLED EN ROUTE & ARRIVED AS PROMISED. IF ALL ANGIE'S LIST COMPANIES ARE AS GOOD AS YOURS I WILL BE HAPPY. KEEP UP THE TYPE OF SERVICE YOU PROVIDE-WE NEED MORE COMPANIES LIKE YOURS.

Response from Jeffery Ware Business Owner

Thank you so much for your comments. This is one of my favorite reviews of all time. It is quite obvious your experience was a pleasurable one, which is our ultimate goal. I will definitely give Mitch kudos for a job well done.

Service: Garage Door Repair

Product: Springs

mike and terri iammarino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 04/05/2012

Matt was here when he was scheduled. He was honest with his assessment, performed the repair in a timely manner, had all necessary parts and supplies on the truck, and was pleasant, confident, competent, and professional. Thank You

Response from Jeffery Ware Business Owner

Thank you for reviewing Matt. He is all of the above mentioned things and he performs at high level of energy. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Rich Sobiech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

North Royalton, OH 04/04/2012

My garage door was not working properly. The spring was broken and needed replaced. Brad was out within an hour of my call to have someone come out. Brad suggested the door hardware overhaul. He was very professional and friendly. I will not say Precision was the cheapest, but a lifetime warranty on all parts and labor is worth it. I would definitely recommend Precision and will call again if we have any problems.

Response from Jeffery Ware Business Owner

Thank you for reviewing both Brad and Precision. We know the best way to repair a garage door, long term, is to rebuild it and we are guarantee it for life. Over time you will realize the true value of brad's recommendation. Thank you for being so frank with your feedback.

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs