4.9 1 2 3 4 5 5,321 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 164

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is viewed very positively across the Greater Cleveland area for fast help, clear communication, and professional technicians who explain options, work efficiently, and leave doors running smoothly. Customers frequently mention same-day or next-day scheduling, prompt arrivals, honest upfront pricing, and a courteous, low-pressure experience. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Responsiveness (578) Customers frequently praise how quickly Precision Garage Door of Cleveland answers calls, schedules visits, and sends technicians out, often the same day or within hours. Professionalism (541) Reviews consistently describe the team as professional, courteous, respectful, and easy to work with from the phone call through completion. Expertise (502) Reviewers repeatedly note that technicians are knowledgeable, diagnose problems quickly, explain what is needed clearly, and know garage door systems well. Speed (474) Customers often highlight fast repairs, quick installations, and efficient completion times, with many jobs finished in under an hour. Communication (415) Many reviews praise clear explanations, advance arrival calls, status updates, and technicians who walk customers through options, costs, and maintenance. Service (364) Customers regularly describe the overall service as excellent, great, outstanding, or top-notch, reflecting strong end-to-end satisfaction. Friendliness (333) Technicians and office staff are often described as friendly, pleasant, kind, personable, and helpful, which many customers value highly. Trustworthiness (221) Reviewers frequently say they trust the company, appreciate the honest recommendations, and value the low-pressure approach without unnecessary upselling. Value (173) Many customers mention fair, reasonable, or competitive pricing and feel the work delivered good value for the cost.

Recent Reviews from Cleveland

Chuck Yaichner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kirtland, OH 04/06/2012

I WAS VERY WELL PLEASED FROM THE GIRL WHO TOOK THE APPT. TO MITCH WHO DID THE SERVICE. I REC'D SAME DAY APPT.,MITCH CALLED EN ROUTE & ARRIVED AS PROMISED. IF ALL ANGIE'S LIST COMPANIES ARE AS GOOD AS YOURS I WILL BE HAPPY. KEEP UP THE TYPE OF SERVICE YOU PROVIDE-WE NEED MORE COMPANIES LIKE YOURS.

Response from Jeffery Ware Business Owner

Thank you so much for your comments. This is one of my favorite reviews of all time. It is quite obvious your experience was a pleasurable one, which is our ultimate goal. I will definitely give Mitch kudos for a job well done.

Service: Garage Door Repair

Product: Springs

Anthony Famiano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were very satisfied with our service. The technician arrived in a timely manner and was very professional. We had to have the garage door opener replaced. We are extremely satisfied with the quality of the new opener.

Response from Jeffery Ware Business Owner

Thank you for your feedback. We strive to provide 100% customer satisfaction. Brad receives high marks due to his professionalism quite frequently. I truly hope you enjoy your new garage door opener.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Larry Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 04/06/2012

Very satisfied with services. Matt Petroff was friendly and took care of issue. Matt provided information for a new garage opener which we are considering. Appreciate the services.

Response from Jeffery Ware Business Owner

Thank you for reviewing Matt. Our goal is 100% customer satisfaction. We expect our technicians to be courteous and professional Our job is to educate our customers so they can determine the best solution for their issue. Again, thank you.

Service: Broken Garage Door Spring Repair

mike and terri iammarino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 04/05/2012

Matt was here when he was scheduled. He was honest with his assessment, performed the repair in a timely manner, had all necessary parts and supplies on the truck, and was pleasant, confident, competent, and professional. Thank You

Response from Jeffery Ware Business Owner

Thank you for reviewing Matt. He is all of the above mentioned things and he performs at high level of energy. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Rich Sobiech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My garage door was not working properly. The spring was broken and needed replaced. Brad was out within an hour of my call to have someone come out. Brad suggested the door hardware overhaul. He was very professional and friendly. I will not say Precision was the cheapest, but a lifetime warranty on all parts and labor is worth it. I would definitely recommend Precision and will call again if we have any problems.

Response from Jeffery Ware Business Owner

Thank you for reviewing both Brad and Precision. We know the best way to repair a garage door, long term, is to rebuild it and we are guarantee it for life. Over time you will realize the true value of brad's recommendation. Thank you for being so frank with your feedback.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Donald Defelice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 04/02/2012

Matt P. arrived at the promised time to our home. He was courteous and very helpful in ascertaining the problem with our garage door. We received a very fair price. He did an outstanding job. We are more than happy to recommend the company to family and friends.

Response from Jeffery Ware Business Owner

Thank you for your feedback. Matt is very professional and courteous. We strive to provide the best possible service to our customers so they would be happy to recommend us to the people they love. Again, thank you very much for using Precision door Service.

Service: Garage Door Repair

Product: Rollers

Faye Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eastlake, OH 03/31/2012

I called Precision Door Service because of a special offered by Angie's List. I was impressed from the minute I called to make the appointment. This company is well-organized and offers first-rate service from the beginning until the end. Brad explained everything to me and answered all my questions. He never pressured me to do more. Although, end the end, I chose to purchase more than what was offered in the special. He fixed my noisy door, and after he was done, I felt more confident that my garage door was safe. I really appreciated Brad's professionalism.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Johnson. This is exactly the type of response we hope to achieve. We want our customers to be 100% satisfied and to have a pleasurable experience from the initial phone call until our technician leaves your home. We want our customers to understand how a garage door works and provide them provide different options on how to repair the door. Again, I want to thank for choosing Precision Door and please call on us again if you or someone you care about has an issue with their garage door.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Springs

dan davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 03/27/2012

I highly recommend Precision Door Services. I was able to get a same day appointment to fix our door. Not only that, they came exactly when they said they would and even called 15 minutes before arrival so I would know they were almost there. It's really important to me to not have to waste time waiting all day for service. Once at my home the service was competant, professional, and efficient. There was no high pressure up-selling--just courteous service.

Response from Jeffery Ware Business Owner

Thank you Mr. Davis for your feedback. We strive to provide same day service. We know and appreciate how valuable your time is. We stress to our techs to call ahead to give our customers an estimated time of arrival. I am glad we were able to solve your garage door issue. If you have any problems in the future please do not hesitate to call on us again.

Service: Garage Door Opener Repair

Heather hlousek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/27/2012

I have used Precision Door twice now and both times have been very favorable experiences. The most recent was when my garage door woould not open. They were able to come the same door (within a couple hours of my calling) and fixed it pretty quickly. The technician was very nice and knowledgeable. Thank you! I have recommended Precision to others!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Hlousek. Our goal is for you to be 100% satisfied so that we may continue to provide you service. We pride ourselves on customer service, so it reassuring to know that was given. Thank you for choosing Precision Door Service

Service: Garage Door Repair

marlin wiley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/27/2012

Al did a phenomenal job and I am very happy with the new insulated garage door. Al worked efficiently, was courteous and cleaned up afterwards. My neighborhood had a short-term power outage soon after his arrival and Al just kept on working to get the job done. I am very happy with my new garage door and will reccomend Precision Door to anyone who inquires.

Response from Jeffery Ware Business Owner

Thank you for taking time to post a review about your experience with Precision. Al is an excellent employee. He is very professional and conscientious. It is important that you are 100% satisfied with not only the work that was done, but also with our customer service. Please call on us again if you have any other issues.

Service: Install Garage Doors

Product: Garage Doors

Tom G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/26/2012

I was happy with the time it took and the service that was done. I will definitley use this company again and hopefully it will be the sevice tech Brad that will be doing the work, Thank You.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. G. I am glad we were able to meet your expectations. I will do my best ensure that Brad is your technician if you need service in the future. Thank you for using Precision Door Service.

Service: Garage Door Repair

Product: Rollers

PAT POHORENCE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, OH 03/26/2012

Great job .Brad a great tech. Very prompt ,professional.would recommend.

Response from Jeffery Ware Business Owner

Thank you for taking time to write a review about your experience with our company and Brad especially. It is important for to be on time, to look professional and to solve your garage door problem. Please do recommend us to your friends and family. Thank you for choosing Precision

Service: Broken Garage Door Spring Repair

carol grove

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chardon, OH 03/25/2012

Purchased a Groupon to have garage door inspected with minor maintenance performed. Also, assisted my husband electronically link the garage door opener to the Homelink system in our new car which we were having trouble connecting.

Response from Jeffery Ware Business Owner

Excellent. We try to provide the best customer service possible. Very wise of you to purchase the roller replacement. We should always be proactive in maintaining our garage doors. Please do not hesitate to call on us again if you experience any issues. Thank you for your feedback.

Service: Garage Door Repair

Product: Rollers

Judith Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service was awesome technician explained everything. He installed a new sparing sinc it had. It been change in 14 years. I will definitely use your service again

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Walker. Our ultimate is for our customers to have a pleasurable experience. We want to educate our customers so they are able to make knowledgeable decision based on our technicians recommendation. We look forward to the opportunity to be of service to you again.

Service: Broken Garage Door Spring Repair

Product: Springs

Susan Janke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I looked up garage door repair for 44136 and Precision Door came up. I called late Friday evening and Brad was able to come at noon on Saturday. He was friendly and efficient and replaced a piece of track, reset the springs and oiled the tracks along with straightening the door. The price was fair, plus there was a $15 discount on their website. I would highly recommend Brad and Precision Door.

Response from Jeffery Ware Business Owner

Thank you for reviewing Precision and Brad. I am glad we were able to repair your door in a timely fashion. We encourage our technicians to provide the best possible solution to your problem. Brad is pretty amazing. He is very efficient and courteous. Thank for recommending Precision.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Springs

Kathy Jakupcik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brook Park, OH 03/14/2012

The technician Eric did an awesome job installing my brand new garage door opener. Thank you Precision Door.

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Rob Orben

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom was prompt, professional and on top of his game. He took a look, saw the problem and had things in hand. I look forward to working with him again on any repairs that I need done.

Response from Jeffery Ware Business Owner

Thank you for taking time to review Tommy. It is very important to him personally and professionally. He is very conscientious and an extremely diligent employee. I am glad your experience was a pleasurable one.

Service: Broken Garage Door Spring Repair

Product: Springs

mike jancar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 03/13/2012

Outstanding service. I called at 7:00am and had someone out at my house by 8:30. By 10:30 my garage door was completely fixed. Brad, my technician, was very professional and friendly. I would recommend Precision to anyone.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Jancar. We pride ourselves on prompt service. We also encourage our technicians to maintain a professional attitude. Our goal is 100% customer satisfaction. Thank you for allowing us to provide that to you.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Victor Carcioppolo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brad is the very best service representative. He is courteous, prompt and detail oriented. If I were a business owner, I want to clone him and hire them all.

Response from Jeffery Ware Business Owner

All I will say is WOW. That is really a good review. I am in agreement with you Mr. Carcioppolo, there are times I wish I could clone him. Obviously you had a pleasant experience with PDS. That is our goal, 100% customer satisfaction. If you know someone having garage door issues please have them call Precision. Thank you.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Patrick Pettigrew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom was a nice and knowledgeable guy and did a great job on my garage door. Quick and very efficient

Service: Garage Door Repair

Product: Springs

Mary Roth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/12/2012

He assessed the problem and quickly fixed it. He asked questions to help determine the problem and even offered to take off some material that had attached to the rung that the wheels ran on.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Roth. It does not surprise me how helpful Mitch was. I get the same response from all of his customers. He is a very thoughtful and mature young man and we are glad to have him on board. Please do not hesitate to call us if you have more garage door issues.

Service: Garage Door Repair

Scott Sneddon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 03/12/2012

Tom Paulus did a very good door install. He explained the operation and also the features. Very friendly and prompt.

Service: Install Garage Doors

Product: Garage Doors

Pete Hannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 03/08/2012

Liked that there was not a surcharge for a weekend service call. All was good * Al, the tech, was no-nonsense guy,very good SERVICE, however, was very expensive.....

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Hannon. Unlike other companies we do not charge extra for nights, weekends or holidays. No one has control over when something breaks, we just need to be in position to respond to our customers promptly. Al is our most experienced technician and does a really good job. As for our price if you were to compare us to a company similar to us we would be comparable. Value is determined over time.

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Install

Product: Remotes / Keypad

Brian Hansen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 03/07/2012

I was very satisfied with Precision and Tom. They were at my door an hour after I called and Tom was very professional at explaining the different options I had. Thanks again Tom and precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Glenn Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorain, OH 03/06/2012

Great Service.Technician came out at 1am to close my garage door...very satisfied

Response from Jeffery Ware Business Owner

Thank you reviewing Eric. We are a 24hr emergency service company. Our goal is 100% customer satisfaction. Problems usually occur at the most inopportune time. We want to provide our customers with superior service. Thank you for choosing Precision. Jeffery Ware

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Thea Zimmerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/06/2012

Had 2 garage door openers installed. Service was prompt and the technician (Tom) was very informative without being pushy at all.

Response from Jeffery Ware Business Owner

Thank you for reviewing Tom, it is very important to him personally and also professionally. We want our customers to be 100% satisfied. Our goal is to help our customers find the best solution to their problem. Glad we were able to help you. Sincerely, Jeffery Ware

Service: Garage Door Opener Install

Product: Opener

Bev and Ron Rudin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakewood, OH 03/06/2012

Showed up on time and finished the job. No complaints. Job well done. Thanks

Response from Jeffery Ware Business Owner

Thank you for reviewing Brad. He is one of our most consistent technicians. He very professional and all business. We hope that you are completely satisfied and will use Precision again if the need arises. Jeffery Ware

Service: Garage Door Repair

Sara Lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your sale person did an excellent job in installing the springs on my garage door.

Response from Jeffery Ware Business Owner

Thank you for reviewing Tom. Our goal is 100% customer satisfaction.

Service: Broken Garage Door Spring Repair

Donna Batig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called your company regarding my need for a garage door repair and within about two hours I had a technician arrive at my home. Tom fully explained what needed to be done and the products used to service the repair needed. The work was done quickly and everything is now functioning properly again. Overall, I would not hesitate to recommend your company to anyone in need of your services.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Batig. One of our goals is to respond to each call within two to three hours, we understand how inconvenient it can when your garage does not work. I am glad we able to respond so rapidly and to repair the door. Tom is an asset to our company, he is very professional and thorough. We want you to be 100% satisfied.

Service: Broken Garage Door Spring Repair

Product: Springs

fred hlosek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 02/27/2012

Please recognize Mitch Campbell for providng 5 Star Service during an emergency call on Sunday, March 26th. Mitch was very courteous, efficient, and quick. I feel that he is an asset to your company. Thanks Mitch and Thank You Precision Door Service!

Response from Jeffery Ware Business Owner

Thank you Mr. Hlosek for taking time to review Mitch. Our goal is 100% customer satisfaction and obviously Mitch was able to provide that to you. He truly is an asset to Precision Door Service. If you or someone you knows has a garage door issue, please call on Precision or recommend us to your friends. Sincerely.

Service: Broken Garage Door Spring Repair

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
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Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125