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Garage Door Repair Reviews in Cleveland (Page 164)
Precision Garage Door of Clevelandhas received 5253 reviews, averaging 4.93 Stars:
Solon, OH
First, I want to thank you for reviewing us. Our parts are more expensive than our competitors because they are better. As you know cost and value are not the same. As time passes you will truly appreciate the work Brad did on your door
Garfield Heights, OH
Tom was very pleasant. He did a fine job explaining his work and the operation of our new garage door operator.
- Jean Steigerwald
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Garfield Heights, OH
Brad did and excellent job. He explained everything very well and was very personable. The garage door works better than ever-even when they were new. We are very happy with the Precision Door product and service.
- Colette Ide
Ms. Ide,Thank you for the kind words. Brad is an excellent technician and will be pleased you took the time to praise him.
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Operations Manager: Brad Buzzelli
Macedonia, OH
My garage door spring was broken and we could not get into our garage. We called Precision, and within 12 hours Brad was at my house. He was very thorough and presented two options to correct the problem. As a women, I could not have been more pleased with the service and honesty I received from Brad by way of Precision.
- janette barnett
Ms. Barnett, As a service company we believe responding quickly to our customers is one of our highest priorities. Earning your trust is key to our success. Thank you for taking the time to express your appreciation for Brads proffesionalism. It is important to him and to us.
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Cleveland, OH
Precision Garage Door was able to come out in less than 2 days and Al was friendly and fixed the door in less than an hour. he is a great technician and Precision Door is our main garage door handyman now!
- John Potts
Mr. Potts, Thank you for taking the time to express your satisfaction with the service Al provided. We are pleased to have earned your trust.
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Technician: Al Fleming
Chardon, OH
I was so pleased with the service I received from Precision. I had a spring break the day before Thanksgiving, while my house was on the market. Precision charged a reasonable service call fee and came out that day! Technician was knowledgeable and gave great service. I would highly recommend Precision.
- jessie ruckel
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Cleveland, OH
Technician was prompt and efficient and work was well done. I am very pleased with the service and will use your firm in the future. I also appreciated the email notification prior to the service call as to the identity of the technician coming to my house.
- John Posch
Solon, OH
I called precision doors on Tuesday and Wednesday an hour before sceduled the technician called and asked if he could come earlier than scheduled. Within an hour he diagnosed and repaired the door. All which was during a holiday period. The young man was both professional and efficient. Thanks.
- wayne marok
Beachwood, OH
It was expensive but the service was very good and the garage door now functions much better.
- Leann Olansky
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Rocky River, OH
the technician Al was right on time and fixed the problem with the receiver and garage door opener. Al new within a couple of minutes what had to be done. I would rate his service performed a high 5. thanks Rich Potts
- Richard Potts
Avon Lake, OH
Precision Door was able to get to my house with an hour after I called. Al was very professional and courteous. He did a great job fixing the initial problem as well as upgrading our door equipment. It is much quieter now! thanks
- Kim Bates
Euclid, OH
Tom is very knowledgable and courteous. Precision Door is lucky to have such a wonderful employee
- D Kelso
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Garfield Heights, OH
Howard was very knowledgable and explained everything he was going to do now my door works great and looks nice too.
- Fitzgerald
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Painesville, OH
We had a great experience using Precision Door. We would definitely use them again. thanks!
- john dula
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Technician: Al Fleming
Cleveland, OH
Called early morning and got a same day appointment. At first was hesitant given prior history with other companies but was pleasantly surprised when the Precision crew showed up on time. They were very friendly, and extremely knowledgable. I would recommend them to all who need garage door repairs.
- dost khan
Warrensville Heights, OH
Dear sir I am "very" disappointed with the replacement of my garage door. I was told that my opener would be reconnected, it was not. I expected some provision to be able to diconnect the opener, if it were to fail, so I could open the door. There is only a small handle on the bottom of the door to open it manually.
- Edward Watson
The day we installed Mr. Watsons door he was not home. He had some expectations the installer was not aware of. Once we became aware that Mr. Watson was not happy we returned and took care of both of his concerns. Mr Watson is no longer "disappointed"
Product:
Solon, OH
Website and the use of it in appointment confirmation and "meeting" my technician before he even came was a great help. Al Fleming was tremendous. Not only did he know what he was doing but he explained it to me in layman's terms. Al also went above and beyond duty by connecting my garage door opener to my car. A feat that I couldn't do in a couple dozen tries. Thanks, Al!
- Mark Presser
Cleveland, OH
Our tech was Tom he was very friendly and on time .He knew his job well and finished in a timely matter he explained some things to us we had questions about which put our minds at ease thanks for the good job !!!! keep it up we will recommend this company to our friends and family.
- del stanaszek
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Broadview Heights, OH
Professional and personable technician. Great service. Thanks
- gary diehl
Cleveland, OH
I was impressed with the both the quality & workmenship of your product and the installer. I would recommend your co. to future clients of mine. Thank You! Mr. Carmen Gatto
- Carmen Gatto
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Cleveland, OH
The technician was very polite. However he did not have the equipment necessary to fix my gargage door and tried to sell me a garage door opener system instead. He said he would get back to me to schedule another appointment but I have yet to hear from him. Im starting to believe that he never intended to fix the lock on garage door and was trying to get a bigger sale. I do not want a system I just want to be able to lock my garage.
- karen bothwell
I can understand your feelings. Thank you for writing this review. It allows us to pinpoint the areas where improvement is needed. We pride ourselves in 100% customer satisfaction and obviously we fell short this time. I apologize to you. Hopefully we will have an opportunity to demonstrate our commitment to providing the best possible service to our customers in the future.
Bay Village, OH
My two new doors look 10x better than the old and the Precision openers are 100x quieter.
- darcy good
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Warrensville Heights, OH
I WOULD LIKE FOR YOU TO COME BACK AND TRY TO REPAIR MY DOOR SO IT WORKS PROPERLY, OR IF ABSOLUTELY NECESSARY REPLACE IT. IF YOU CAN COME OUT TOMORROW. (WEDNESDAY) PLEASE CALL ME 216-408-3771. I WAS VERY SATISFIED WITH THE SERVICE I RECIEVED.
- Edward Watson
Mr. Watson was not home during our first visit so we returned on Friday and Mr Watson purchased a new door as his was in such poor condition repairing it reliably would not have been possible.
Cleveland, OH
Eric came to my house only an hour and a half after calling Precision. He quickly diagnosed the problem and immediately started working to fix it. He was very polite, professional, and efficient. For the timely service and fast, thorough work to repair my door, the price was much less than I expected. Thank you!
- nathan buckner
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North Ridgeville, OH
Tom was very professional and friendly and got his work done in a very timely manner. He called ahead of time and encourage me to review his information on the website before his visit. We are pleased with his work on our garage door.
- Cara Shebak
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Rocky River, OH
I had used the company before and was very satisfied. Once again I was satisfied. Thank you.
- BARBARA CHERNUS
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Cleveland, OH
I called on a sunday and Eric was at my door within the hour to fix my broken garage door. Very professional and prompt servce. It cost me a little more than I expected but I am very happy with the job that was done.
- manju markandaya
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Chagrin Falls, OH
came out last minute, I appreciated you fitting me in on such short notice. al did a great job, thanks
- john zingales
Cleveland, OH
Fast and excellent service! Technician friendly, courteous and professional. Explained everything expertly and performed the repair(s) in less than 45 minutes. The garage needed newer parts and now functions quietly without a hitch. Will last another 15 years and love the warranty! Will definitely recommend. Thanks.
- gayle applegate
Gates Mills, OH
Efficient, Excellent top notch service given. Tom goes that extra mile with his time and knowledge. He gets a huge recommendation from me
- L.Smith
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Returning home after 10PM, I discovered a broken spring. I found Precision on line and called based upon positive reviews. Since my need was fairly urgent they changed their schedule and Brad arrived before 9AM the next day. He was very knowledgeable, showed me the problem and made suggestions for optional use. He completed all with a very professional and timely manner. My only negative is the service and cost is very expensive. Had I known the price and not been in an urgent need, I would have shopped around.
- don caudill