From Cleveland Homeowners
Garage Door Repair in Greater Cleveland - Page 163
Precision Garage Door
Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Cleveland
Proudly serving the Greater Cleveland community with same day service.
Local Garage Door Repair in Greater Cleveland
Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Cleveland earns strongly positive customer sentiment across the greater Cleveland area. Reviewers consistently praise the company for fast scheduling, same-day and next-day availability, and technicians who arrive on time, explain the work clearly, and complete repairs or installations efficiently. Customers also frequently highlight professionalism, friendliness, honesty, and thorough workmanship, along with a sense of trust built through repeat service and clear recommendations. Many reviews mention fair or reasonable pricing and appreciate that the team offers options without pressure, making the overall experience feel smooth, reliable, and customer-focused.
What Customers in Your Area Mention Most
Recent Reviews from Cleveland
PAT POHORENCE
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job .Brad a great tech. Very prompt ,professional.would recommend.
Thank you for taking time to write a review about your experience with our company and Brad especially. It is important for to be on time, to look professional and to solve your garage door problem. Please do recommend us to your friends and family. Thank you for choosing Precision
Service: Broken Garage Door Spring Repair
carol grove
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Purchased a Groupon to have garage door inspected with minor maintenance performed. Also, assisted my husband electronically link the garage door opener to the Homelink system in our new car which we were having trouble connecting.
Excellent. We try to provide the best customer service possible. Very wise of you to purchase the roller replacement. We should always be proactive in maintaining our garage doors. Please do not hesitate to call on us again if you experience any issues. Thank you for your feedback.
Service: Garage Door Repair
Product: Rollers
Judith Walker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service was awesome technician explained everything. He installed a new sparing sinc it had. It been change in 14 years. I will definitely use your service again
Thank you for your feedback Mrs. Walker. Our ultimate is for our customers to have a pleasurable experience. We want to educate our customers so they are able to make knowledgeable decision based on our technicians recommendation. We look forward to the opportunity to be of service to you again.
Service: Broken Garage Door Spring Repair
Product: Springs
Susan Janke
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I looked up garage door repair for 44136 and Precision Door came up. I called late Friday evening and Brad was able to come at noon on Saturday. He was friendly and efficient and replaced a piece of track, reset the springs and oiled the tracks along with straightening the door. The price was fair, plus there was a $15 discount on their website. I would highly recommend Brad and Precision Door.
Thank you for reviewing Precision and Brad. I am glad we were able to repair your door in a timely fashion. We encourage our technicians to provide the best possible solution to your problem. Brad is pretty amazing. He is very efficient and courteous. Thank for recommending Precision.
Kathy Jakupcik
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician Eric did an awesome job installing my brand new garage door opener. Thank you Precision Door.
Rob Orben
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was prompt, professional and on top of his game. He took a look, saw the problem and had things in hand. I look forward to working with him again on any repairs that I need done.
Thank you for taking time to review Tommy. It is very important to him personally and professionally. He is very conscientious and an extremely diligent employee. I am glad your experience was a pleasurable one.
Service: Broken Garage Door Spring Repair
Product: Springs
mike jancar
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Outstanding service. I called at 7:00am and had someone out at my house by 8:30. By 10:30 my garage door was completely fixed. Brad, my technician, was very professional and friendly. I would recommend Precision to anyone.
Thank you for your feedback Mr. Jancar. We pride ourselves on prompt service. We also encourage our technicians to maintain a professional attitude. Our goal is 100% customer satisfaction. Thank you for allowing us to provide that to you.
Operations Manager: Brad Buzzelli
Service: Garage Door Repair
Scott Sneddon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom Paulus did a very good door install. He explained the operation and also the features. Very friendly and prompt.
Service: Install Garage Doors
Product: Garage Doors
Mary Roth
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
He assessed the problem and quickly fixed it. He asked questions to help determine the problem and even offered to take off some material that had attached to the rung that the wheels ran on.
Thank you for your feedback Mrs. Roth. It does not surprise me how helpful Mitch was. I get the same response from all of his customers. He is a very thoughtful and mature young man and we are glad to have him on board. Please do not hesitate to call us if you have more garage door issues.
Service: Garage Door Repair
Patrick Pettigrew
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was a nice and knowledgeable guy and did a great job on my garage door. Quick and very efficient
Service: Garage Door Repair
Product: Springs
Victor Carcioppolo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brad is the very best service representative. He is courteous, prompt and detail oriented. If I were a business owner, I want to clone him and hire them all.
All I will say is WOW. That is really a good review. I am in agreement with you Mr. Carcioppolo, there are times I wish I could clone him. Obviously you had a pleasant experience with PDS. That is our goal, 100% customer satisfaction. If you know someone having garage door issues please have them call Precision. Thank you.
Operations Manager: Brad Buzzelli
Service: Garage Door Repair
Pete Hannon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Liked that there was not a surcharge for a weekend service call. All was good * Al, the tech, was no-nonsense guy,very good SERVICE, however, was very expensive.....
Thank you for your feedback Mr. Hannon. Unlike other companies we do not charge extra for nights, weekends or holidays. No one has control over when something breaks, we just need to be in position to respond to our customers promptly. Al is our most experienced technician and does a really good job. As for our price if you were to compare us to a company similar to us we would be comparable. Value is determined over time.
Brian Hansen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very satisfied with Precision and Tom. They were at my door an hour after I called and Tom was very professional at explaining the different options I had. Thanks again Tom and precision.
Service: Broken Garage Door Spring Repair
Product: Springs
Bev and Ron Rudin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Showed up on time and finished the job. No complaints. Job well done. Thanks
Thank you for reviewing Brad. He is one of our most consistent technicians. He very professional and all business. We hope that you are completely satisfied and will use Precision again if the need arises. Jeffery Ware
Service: Garage Door Repair
Thea Zimmerman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had 2 garage door openers installed. Service was prompt and the technician (Tom) was very informative without being pushy at all.
Thank you for reviewing Tom, it is very important to him personally and also professionally. We want our customers to be 100% satisfied. Our goal is to help our customers find the best solution to their problem. Glad we were able to help you. Sincerely, Jeffery Ware
Service: Garage Door Opener Install
Product: Opener
Glenn Collins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great Service.Technician came out at 1am to close my garage door...very satisfied
Thank you reviewing Eric. We are a 24hr emergency service company. Our goal is 100% customer satisfaction. Problems usually occur at the most inopportune time. We want to provide our customers with superior service. Thank you for choosing Precision. Jeffery Ware
Service: Broken Garage Door Spring Repair
Product: Garage Doors
Sara Lynch
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your sale person did an excellent job in installing the springs on my garage door.
Thank you for reviewing Tom. Our goal is 100% customer satisfaction.
Service: Broken Garage Door Spring Repair
Donna Batig
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called your company regarding my need for a garage door repair and within about two hours I had a technician arrive at my home. Tom fully explained what needed to be done and the products used to service the repair needed. The work was done quickly and everything is now functioning properly again. Overall, I would not hesitate to recommend your company to anyone in need of your services.
Thank you for your feedback Mrs. Batig. One of our goals is to respond to each call within two to three hours, we understand how inconvenient it can when your garage does not work. I am glad we able to respond so rapidly and to repair the door. Tom is an asset to our company, he is very professional and thorough. We want you to be 100% satisfied.
Service: Broken Garage Door Spring Repair
Product: Springs
fred hlosek
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Please recognize Mitch Campbell for providng 5 Star Service during an emergency call on Sunday, March 26th. Mitch was very courteous, efficient, and quick. I feel that he is an asset to your company. Thanks Mitch and Thank You Precision Door Service!
Thank you Mr. Hlosek for taking time to review Mitch. Our goal is 100% customer satisfaction and obviously Mitch was able to provide that to you. He truly is an asset to Precision Door Service. If you or someone you knows has a garage door issue, please call on Precision or recommend us to your friends. Sincerely.
Service: Broken Garage Door Spring Repair
Susan Murphy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Al was very courteous. we really like our new garage door. The windows let in a lot of light during the daytime. The insulation keeps the inside cooler the summer time and allows us to go into the garage without a coat on in the winter.
We are very happy that you are enjoying your new garage door. Glad we could help
Jack Hull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Mitch was excellent. He was polite, knowledgeable and did a great job. Phone work at office left a little to be desired. The website secured the job for you.
Service: Garage Door Repair
Product: Cables
Barbara Pritchard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Door was recommended by a friend, and they had an excellent rating on Angie's List. I called because a spring had broken on the garage door. The appointment confirmation email contained photos of their technicians, so I knew whom to expect. Brad was prompt, polite and professional, explained additional problems with worn bearings on the very old garage door, as well as all options from just replacing the springs to rebuilding the parts to replacing the door completely. Because I felt the old wooden door maintained the character of the older home, I elected not to replace but to rebuild. Brad did an excellent job. I highly recommend Precision Door for your needs.
Operations Manager: Brad Buzzelli
Service: Garage Door Repair
Vincent / Paula Quercioli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Starting with my call to your phone center to Matt your service technician I was very pleased with the experience.The garage door opener works great. Thanks again especially to Matt.
Thank you for reviewing both our company and Matt. That is exactly the response that we strive for. Our goal is 100% customer satisfaction and based on your review it is quite obvious that Matt was able to provide that. Please do not hesitate to call on us for any garage door issues that may occur.
Service: Broken Garage Door Spring Repair
Product: Remotes / Keypad
Brian Wasserman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision garage Doors is not a company I can recommend. The technician gave me what I thought was an extremely high price at first and then continually lowered it to try to get me to use his services. To me that makes it seem like the company is trying to get as much money as they can by initially giving a price which is much higher than what they are willing to do the job for. Also, after I had been told the price for the consultation was $40 the technician said the price would be $65 because he had to take time to look at the garage door and talk to me. Isn't that what the consultation is for? He did however waive that fee when I objected. The company that repaired my garage door gave me a much lower price plus they did not require that I first do a consultation which I would have to pay for if I choose not to use their company. I feel that not using this company to repair my garae door was a very wise decision. Even with having to pay for the consultation, I saved over $200 dollars.
Based on your experience, I can understand why you feel that way. First, let me say there are many ways to repair a garage door. Experience has shown the best way to repair a door long term is to rebuild it. Not to say you can't replace a spring or a broken cable. We have found that putting a bandage leads to call backs and unhappy customers. Ultimately we will do whatever our customer wants but again the best way to repair a door is to rebuild it and we guarantee it will work perfectly. Obviously my technician did not adequately explain our company to you. Precision Door uses the best parts available and we offer lifetime warranties, which other companies do not. I don't apologize for our prices, what I do know is that we provide the best service in the industry. It is difficult to compare us to other garage door companies because we take a different approach. Our goal is to fix your door right the first time and give you peace of mind. I do apologize that your experience was not a positive one. Hopefully, you will grant us the opportunity to change your perception of our company. Also, thank you for your feedback. It gives us the opportunity to improve our service.
Technician: Al Fleming
Service: Broken Garage Door Spring Repair
laurel brown
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very pleased with our service from Precision Door. Matt, our technician, called ahead to let me know he was on his way. Matt was professional, knowledgeable, courteous and friendly. He quickly diagnosed the problem and gave me several options, from repair to replacement, with absolutely no pressure. Given the age of our opener (15 yrs) we opted to replace it. Matt finished the installation quickly and efficiently, took time to explain and demonstrate the features, and helped me set up the keyless entry. Great service, and we will gladly recommend your company in the future!
First of all, I want to thank you for taking the time to review our company and Matt. Our business is driven by our ability to satisfy our customers 100% so they will in turn tell friends and relatives about the service we provide. Obviously Matt was able to achieve that goal. It is very important to us as a company and Matt as a representative of Precision. Again, thank you and please call if you have any other garage door issues.
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Donna Wolfe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Didn't know who to call concerning my garage door sensor problem that has been ongoing for over a year. I consulted the phone book and called Precision and so glad I did. Mitch diagnosed the problem immediately and new sensors were installed. He even oiled the hinges and that has made a huge difference. It sounds so nice when the door is opened & closed. Mitch was very knowledgeable, courteous and professional.
I thank you for choosing Precision. It is important that our customers are 100% satisfied. We encourage our technicians to exceed your expectations so when asked about a garage door issue you will,without hesitation, think of Precision door and the pleasant and professional technician that came to your home and serviced your garage door. Thank you again.
Service: Garage Door Opener Repair
Product: Opener
Dennis Hartman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom Paulus was prompt, courteous and professional. He explained our options for repairing the garage door in a way I could understand. We will recommend Precision Door to our friends
Thank you for choosing Precision Door. Tom is one of very best technicians. If you have any questions or concerns please do not hesitate to call us.
Service: Broken Garage Door Spring Repair
Sherry Young
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
From the initial phonecall to the knock on the door Mitch was excellent. I was 100% satisfied- the way service should be. I couldn't be happier. Mitch is truly an asset.
I totally agree with you concerning the nature of service. At Precision Door one of our main goals is make certain our customers are 100% satisfied. That is what makes us different from our competitors. Thank you for choosing Precision.
Service: Broken Garage Door Spring Repair
Scott Underwood
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Reasonable pricing. Technician was polite, prompt and quick. Left work area clean. Spring broke on Saturday. Monday morning had a new spring installed. Very pleased with my choice of Precision Door Service.
Thank you for taking the time to review our company and Brad. I am glad your experience was pleasant, that is our goal. Our technicians are very professional and we encourage them to leave the work area clean. Please do not hesitate to call on us again if you or someone you care about has a garage door issue.
Operations Manager: Brad Buzzelli
Service: Broken Garage Door Spring Repair
dale hoherz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
prompt. very friendly, courteous. Did not recognize make of door. Told me that I needed cables...did not, existing were fine. a little pricey with quote. got work done same day elsewhere. Thank you for your time, but the guy I had was extremely knowledgeable and accomplished the work almost within an hour, getting the part was easy.
Thank you for taking the time to review your experience with our company and Eric. As you obviously know Eric is relatively new to the garage door business, which may contribute to him not being to able to determine the make of your door. There is a huge learning curve to this profession. Input such as yours will shorten the curve because without your review I would not have known where our training could improve. Please do not let this one occurrence deter you from calling us again.
Service: Garage Door Repair
