Garage Door Repair in Greater Cleveland - Page 74

Thomas Pierce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've used Precision Door service on multiple occasions. When it came time to move into a new home, I didn't think twice about calling them to install a new garage door opener. When I made the appointment, I was given the name of the technician (Anthony Wise) and a window as to when I could expect him to arrive. I received a call from Anthony almost 1 hour earlier than the provided time with Anthony asking if it would be ok to come early. Naturally I said "yes". Anthony arrived, introduced himself and proceeded to tell me about the various garage door openers that could be installed, providing details as to the differences between the various models. I selected 8550 Liftmaster and Anthony was off and running. The work was done quickly and completely after which Anthony provided me an overview of the garage door opener's capabilities. When Anthony left, the garage was spotless and, other than the noticeable new garage door opener, you wouldn't have known that any work had just taken place. In short, Anthony was amazing. Precision Door Service - You have an incredible employee in Anthony! Rest assured, I won't hesitate in recommending Precision Door Service to family and friends.

W. Reeves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called this morning and service was scheduled to occur within three hours from the time of our call. John Gilles, our technician, arrived promptly and was very thorough in his assessment of the issues with our garage door, provided clear explanations of the repairs needed, demonstrated the issue showing how he proposed to resolve the issue, and completed the repair. He was pleasant, professional, knowledgeable and thorough. We can now use our garage safely. Thank you John!!

John Epstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The process of selecting, quoting, ordering and installing two new garage doors and door openers was simple, prompt, thorough and professional. Ryan, the installer, arrived at the promised time, then efficiently and thoroughly explained the installation process; afterwards, he reviewed the operation, maintenance & warranty and patiently answered questions. Great service and follow-up from both Anthony, who made the original sales call, the office staff and Ryan. The garage doors & openers look and operate up to expectations. Thanks for making this investment a great experience!

Erin Bullion

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The gentleman that came out was fantastic! Will explained things thoroughly and in terms I could understand. He was quick and efficient and the door works perfectly now. I would recommend Precision Overhead Garage Door to anyone

Patricia Czaplicki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good service today. The people on the phone, as well as the service people are always polite,come at appointed time, listen to my questions, fix the problem right away.

Maryanne Lasch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service, knowledgeable service man, speedy repair. Thank you

James Underwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Door spring broke and the door shifted on a Saturday at 4:00PM, so I could not get cars out of garage. Called Precision because they were listed on the internet as open. I was able to schedule service for either Sunday afternoon or Monday morning. The serviceman was extremely knowledgeable and made repairs efficiently and effectively. I am extremely satisfied with their response and repair.

Kelly Damalas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We needed our door repaired and with all the great reviews I read, we decided to go with Precison. We were not disappointed!! The communication was excellent. Bill explained what was needed and a couple weeks later, the new door was in! I’d recommend him and the company to anyone needing a repair, or in our case, a replacement and repair. Great technician, great experience!

Mark Karabec

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony wise did a great job. He use early very professional and knowledge and respectful.

stephanie Matlock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My service was quick and simple, and my technician, John Franks, was very proessional, kind, and knowleable in helping me resolve it -- over the phone! My garage door would go up but not down, and the keypad on the garage wouldn't work either. He advised me to check that both sensor lights were on and not blocked by anything. In so doing, I found that one side was blocked by a snow shovel -- DUH!! He told me to remove it and try the fob again. Low and behold, the garage door went up AND down, and the code on the keypad worked! Needless to say, I was ecstatic -- to tears even! I am so thankful to a company that provides excellent customer service whether it results in a monetary transaction or not -- even though that is ALWAYS appreciated. My technician resolved my problem over the phone, thus avoiding ME a service charge, and HIM a trip for something that the customer could resolve, by themself, in one step. In my heart and mind, Precision is profoundly a five-star company/business that provides five-star customer service in addition to considering the customer's pocket, as well as their own. I would recommend them to ANYONE needing garage service.

Nancy Plain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am totally pleased with my garage door repair. Paul was so kind and efficient. I would recommend him to anyone that asked.

Christina Spuhler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I called I was advised there would be no service fee if work was performed,ànd yet I was charged the 65.00 along with the fee for spring adjustment. Then I was advised the door would be lubricated. I was not advised it was an additional fee or was given an opportunity to decline. I was not provided the breakdown on the invoice to review, only the signature line. I asked why it so high but did not receive an answer.what a deceiptfull practice. The way I see it this company owes me $85.00. There was only a spring adjustment needed and it was a 15 minute job. I cannot at this point recommend Precision as your technicians clearly take advantage of senior citizens and will be happy to share this online if it is not rectified.

Beverly Rosala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived in time frame provided. Bill was friendly, professional and very knowledgeable. Appreciated same day service.

Al Treichel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Replace garage door opener - Bill replaced our garage door opener in a timely and professional manner.

Carl Gierowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very appreciative of the work that Anthony did. He showed up early and was very conscientious. I will keep Precision in mind for any future work needed. Thanks.

Daniel Merrill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've used the Precision team before so naturally called them when our garage door stopped working. Thanks to the courteous responses I received a repair person was at my house in three hours. He arrived even sooner and within an hour replaced two important parts and my garage door and it worked again!

Charles Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My wife and I were very happy with the service . We had a new door put in before we were happy then as well. We are very thankful for the good service we get when we call. You guys get 5 stars across the board.

Michael Hanna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I googled your company. I did not know to many places that did repair. I decided to give you a try.

Pamela Wurster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was great that Precision Door came the same day that I called! Technician - Will Coad and technician-in-training, Joe, were polite and informed me of my options. They replaced my garage door opener in less than an hour! I recommend Precision Door for service on your garage door openers.

Barbara Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I loved the same day service given by Anthony. He was very professional and finished in a timely fashion. I had several items replaced on my garage door.

Jeannette Vanrooy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

the service tech . was named Paul. he was very knowledgeable, very professional, and completed the job very quickly. he changed the broken coil spring, and changed all of the bearings. He performed excellently, and I would highly recomend him and Precision Door Service for everyone. Thank you very much Paul, and Precision Door Service. Lawrence VanRooy

Doug Humenuik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work was great .Anthony did an awesome job.For sure 5 star.

Edward Cowan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony Wise was very capable and finished the job quickly.

Taylor Sutliff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was awesome and took care of business in seconds!! Guys awesome!!!

Lynne Wasmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Best service ever I wish they had a battery for my remote

Luis Alvarez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Now I have an excellent Garage Door Opener and I had a very good time talking to Paul. He is an excellent professional and very friendly. And...….He loves Nespresso Coffee like me. I always will recommend a professional like him.

Christa Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and efficient I scheduled the appointment for Wednesday 8-10. The technician Paul came shortly before 8. He provided me tour the information regarding the repair of my garage. He was in and out within 1 hour and 15 minutes. My garage was smooth and quiet now. Great job Paul.

Nathan Szabo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony did a phenomenal job in quickly installing my new garage door opener. He gave me a very good assessment of my old garage door opener which helped me decide that it was better to replace it then to repair my old garage door opener

Charlie Colosky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quickly scheduled to fix my out of action door. Showed up early, fixed quickly and full of good advice on maintaining the door in the future!

Rudy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The door that was purchased 4 years ago through Precision was closing crooked. Scheduled a service call. John arrived on time, quickly diagnosed the problem and informed me that all parts were part of the warranty. Parts were replaced at no charge and the door functions properly. Only charge was for reasonable service call.