Read what people are saying
about Precision Garage Door

Precision repaired a broken spring and bent back some hinges that were damaged when the original spring broke. As well as a little tune-up work. It was more expensive than I had hoped but Steve was very personable and professional in carrying out the work.

- Bruce shand

I called two other companies for estimates, and never received a phone call back, my husband had done business with Precision Door in the past and told me to call. I immediately got an appointment set and Al was the technician sent to my house. He was very nice and because of the wonderful e-mail that you guys sent me with the picture of the technician,I knew right away who he was.The appointment was on a Wednesday and by Friday afternoon i had a brand new garage door!I was so excited and the price was reasonable too! Thank You guys for the wonderful job performed and your prompt attention to getting the job done!

- angelina velasquez

I chose Precision because of a previous visit to repair an existing garage door opener. At that time they were very professional and fixed my problem. So this time I called them back. The tech Brad, gave me my options, I could repair the opener that was about 17 yrs. old or replace it with a new one. He explained everything he would do & the cost. I chose the new one. He was done in a short amount of time, cleaned up the area & went over items where I had a concern. Thank You

- Debbie Szabo

I cannot say enough about the quality and timeliness of workmanship that Jeremiah produced in the installation of a brand new garage door and opener for me on Saturday! He was very prompt, polite and personable as well. This new door has added so much "curb appeal" and charm to my Colonial Style home~I love the look! I would recommend Precision Overhead Door to everyone..fast, friendly and courteous service! You are very fortunate to have such a fine technician on board~ Thanks again :) Cheri

- Cheryl Tredeau

Technician arrived on time, worked quickly, and kept to the original estimate even though another part broke during the repair process. I also appreciated the safety feature of an e-mail confirmation containing the technician's name and picture.

- kathy goepfert

Everything was great from start to finish. Great products and great service. Brad did a fantastic job.

- Thomas Healey

Definition of insanity? Doing the same thing again and again and expecting different results. Brad Buzzelli put an end to that and, after 10 years, we're confident we've put an end to our spring problem. Brad was great at explaining what needed to be done and showing me the work when finished. Very confident about the results!

- Jeanne Rife

Professional, courteous, on time. Highly recommend.

- Beverly Saylor

My garage door would not open. There was no other access to get into the garage, my service Technician, Jeremiah, was able to take off rubber molding on the side by the fascia and onlocked the levers. He replaced the lock for me and did a great job!

- kyle true

The new doors look great and operate smoothly and quietly. Jeremiah was eager and able to answer all of our questions. We're looking forward to many years of trouble free service! Only minor detail: due to difference in wood trim, I do have a little paint touch up to take care of.

- Darren Klug

My garage door didn't move, but I could hear the motor noise. So I searched the internet, and called this company because I put in the key words, "garage door service", "Shaker Heights". A guy came over on the same day saying I need to change this and that. I asked him if he can make it work and I will consider his suggestion later. He then became to be not as enthusiastic as he was before. The door didn't work again just three days after the repair. I had to call another company to get it done again.

- Sunny Sun

At Precision Door we put the safety of our customers first. From time to time this means that we will not repair a door if, after the repair, the door will continue to pose a hazard. Unfortunatly this customers door was in a very poor, and unsafe, condition. In spite of the danger to himself and his family he wanted only a partial "band aid" repair. He was informed at the time that the limited repair he wanted carried no warranty as it did not address the actual service issues with the door.In this case the customer was willing to ignore the Technicians advice resulting in additional service after only three days. We regret this situation occured but we will not jepordize the safety of our customers for the sake of a few dollars.

Your technician was on time, very friendly, and finished in no time at all. He explained what he needed to do, he also gave me some maintenance tips to keep my current opener operating at it's best for as long as possible. I am very pleased and will be recommending your company to everyone I know who needs garage door repairs.

- Theresa Laywer

Our garage door had stopped operating with no apparent power outage.The ad in the phone book was noticeable, and when I called, Jim was extremely friendly. I set up an appointment, and Al called to say he could be here early if that worked for me, and it worked out great. Al was very friendly and helpful. He explained the problem, and suggested getting new rollers. I would definitely use Precision again, and reccommend them !

- Elise Schwartz

The garage door is fabulous and the tech was wonderful. Very informative which helped me make the decision to replace rather than repair and risk it. Thanks so much for the top notch service!!

- Kenny Jaffal

We had our garage repaired. Seems to be working good now. My husband had phoned your company to let you know how nice, friendly & knowledgeable the technician was. Picked your name out of the phone book. The ten dollar coupon caught our eye.

- ralph thomas

service was fast and the the repair was done with little time

- Rajeev Mangat

The service experience was very good. The person who answered the phone when I called was very pleasant. It was Sunday afternoon and my Garage Door would not go up. I couldn't get my car out. She made me feel much better when she told me a service technician would be able to come over that day between 6:00 - 8:00 PM. Prior to 6:00 PM I received an E-mail saying the service technician should be Jeremiah Byrd. It even showed his picture (very secure feeling) so we would know who to expect. Jeremiah (Service Technician) called twice giving us an estimate of when he would get to us after leaving his other customer. He was respectful, helpful and really seemed proud of the quality products Precision used when replacing parts. He completed everything within One and a half hours and then went on to his next customer. Excellent service on all ends. The Garage Door work great.

- Allen Berkenfeld

Al did the job so fast I was impressed. I would refer others to your company.

- kim hickman

Thanks for the prompt service, both times, once in February and once in March.

- Robert Donnelly

The first time I used Precision, I needed emergency service, and they came right away to replace a broken spring. I was very pleased with the quality of work and the promptness. I was comforted by the fact that they were easily identified by their uniforms and their trucks. A few years later, I recognized their logo at the home show and had them back to make some repairs and replace our garage door openers. Again, Al was courteous, prompt,and knowledgable. I am confident this company provides continually good service in a timely fashion.

- linda stiller

Very prompt service. Serviceman was very knowledgeable and thorough

- Melissa Sikora

I just spoke to a customer named Dennis Haverly who had Al out there today to do a minor repair. He called back because he wanted me to let you know that Al did a great job and was very professional. Customer Service Center.

- Dennis Haverly

Al was very helpful and explained all my options. He was friendly, profesional, prompt and knowledgable. I would certainly recommend Percision Garage Door Service.

- Jim Gilbert

Problem was quickly assessed and two news garage door openers were installed.Our garage door openers were not working. We had been opening our doors manually. I called for a service appointment which was easily scheduled over the phone. We were given a two hour window of when we should expect our technician to arrive. Brad of Precision Door called about an hour ahead of schedule and asked if it would work for us for him to arrive early. That worked for us and he arrived within 20 minutes. Brad was friendly and professional. He quickly assessed the problem we were having, and gave me the options I had. No pressure, just the facts. We decided to go ahead with having two new garage openers installed, as he had the parts with him and would be able to do it that day. He completed the job in about two hours, explained everything thoroughly to me, and cleaned up everything thoroughly. From what I can tell, it was a very professional job well done. I am very happy with the service and product I received for the price I paid, and would gladly recommend Precision Door Service, especially Brad, to friends and family. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

- Jennifer Kristy

We could not be happier with our new garage door!!! It's incredibly quiet & the garage stays warmer now. We just had a snow storm the night before & the technician showed up anyway & my new door was installed in about 2 hours. Thank you Precision Door!

- Ed and patty Duke

Jeremiah was prompt, friendly and got the job done

- Fran Bistrica

The technician was very personable and knowledgeable and wasted no time explaining the problem and how to fix the garage door. After completion of the job the door worked like new. I would recommend this company to anyone needing their garage door repaired or replaced. Very competitive in their prices and warranty their work. Arrived on site on time and wasted no time repairing the problem.

- Juanita Sweeney

Our experiences with Precision Door have been great. Brad was our technician both times and did a great job replacing the springs on one door and installing a new opener on another. He even went out of his way to fix another minor issue we were having while he was here. He was very knowledgeable, helpful, friendly and efficient. I would recommend him to anyone needing garage door service.

- Rebecca Humes

I was very pleased with the service and response time and the technician was very knowledgeable. He recognized immediately that I had a problem with the rollers and alignment and went out of his way to do what was required. I am now awaiting a follow up for a keyless pad to be installed and I understand that his truck is out of service. Please remind Rob that I am waiting for the keyless entry pad.

- Dale Fellinger

Jim Boland and his staff responded quickly to my request for a garage door replacement quote. Their prompt and friendly service was greatly appreciated. Additionally, their excellent craftmenship is clearly noticed. I fully recommend Precision Door to all my friends and family.

- Ron Jeric