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Garage Door Repair Reviews in Cleveland (Page 71)
Precision Garage Door of Clevelandhas received 5253 reviews, averaging 4.93 Stars:
Lagrange, OH
Product:
Cleveland, OH
Very good service today. The people on the phone, as well as the service people are always polite,come at appointed time, listen to my questions, fix the problem right away.
- Patricia Czaplicki
Cleveland, OH
Prompt service, knowledgeable service man, speedy repair. Thank you
- Maryanne Lasch
Chagrin Falls, OH
Door spring broke and the door shifted on a Saturday at 4:00PM, so I could not get cars out of garage. Called Precision because they were listed on the internet as open. I was able to schedule service for either Sunday afternoon or Monday morning. The serviceman was extremely knowledgeable and made repairs efficiently and effectively. I am extremely satisfied with their response and repair.
- James Underwood
Strongsville, OH
We needed our door repaired and with all the great reviews I read, we decided to go with Precison. We were not disappointed!! The communication was excellent. Bill explained what was needed and a couple weeks later, the new door was in! I’d recommend him and the company to anyone needing a repair, or in our case, a replacement and repair. Great technician, great experience!
- Kelly Damalas
Product:
Chagrin Falls, OH
Anthony wise did a great job. He use early very professional and knowledge and respectful.
- Mark Karabec
Cleveland, OH
My service was quick and simple, and my technician, John Franks, was very proessional, kind, and knowleable in helping me resolve it -- over the phone! My garage door would go up but not down, and the keypad on the garage wouldn't work either. He advised me to check that both sensor lights were on and not blocked by anything. In so doing, I found that one side was blocked by a snow shovel -- DUH!! He told me to remove it and try the fob again. Low and behold, the garage door went up AND down, and the code on the keypad worked! Needless to say, I was ecstatic -- to tears even! I am so thankful to a company that provides excellent customer service whether it results in a monetary transaction or not -- even though that is ALWAYS appreciated. My technician resolved my problem over the phone, thus avoiding ME a service charge, and HIM a trip for something that the customer could resolve, by themself, in one step. In my heart and mind, Precision is profoundly a five-star company/business that provides five-star customer service in addition to considering the customer's pocket, as well as their own. I would recommend them to ANYONE needing garage service.
- stephanie Matlock
North Ridgeville, OH
I am totally pleased with my garage door repair. Paul was so kind and efficient. I would recommend him to anyone that asked.
- Nancy Plain
Service Provided:
Product:
Technician: Paul Broschk
Lakewood, OH
When I called I was advised there would be no service fee if work was performed,ànd yet I was charged the 65.00 along with the fee for spring adjustment. Then I was advised the door would be lubricated. I was not advised it was an additional fee or was given an opportunity to decline. I was not provided the breakdown on the invoice to review, only the signature line. I asked why it so high but did not receive an answer.what a deceiptfull practice. The way I see it this company owes me $85.00. There was only a spring adjustment needed and it was a 15 minute job. I cannot at this point recommend Precision as your technicians clearly take advantage of senior citizens and will be happy to share this online if it is not rectified.
- Christina Spuhler
Brook Park, OH
Arrived in time frame provided. Bill was friendly, professional and very knowledgeable. Appreciated same day service.
- Beverly Rosala
Product:
Maple Heights, OH
Replace garage door opener - Bill replaced our garage door opener in a timely and professional manner.
- Al Treichel
Product:
Cleveland, OH
I was very appreciative of the work that Anthony did. He showed up early and was very conscientious. I will keep Precision in mind for any future work needed. Thanks.
- Carl Gierowski
Kipton, OH
I've used the Precision team before so naturally called them when our garage door stopped working. Thanks to the courteous responses I received a repair person was at my house in three hours. He arrived even sooner and within an hour replaced two important parts and my garage door and it worked again!
- Daniel Merrill
North Olmsted, OH
My wife and I were very happy with the service . We had a new door put in before we were happy then as well. We are very thankful for the good service we get when we call. You guys get 5 stars across the board.
- Charles Carter
Cleveland, OH
I googled your company. I did not know to many places that did repair. I decided to give you a try.
- Michael Hanna
Bentleyville, OH
It was great that Precision Door came the same day that I called! Technician - Will Coad and technician-in-training, Joe, were polite and informed me of my options. They replaced my garage door opener in less than an hour! I recommend Precision Door for service on your garage door openers.
- Pamela Wurster
Product:
Cleveland, OH
I loved the same day service given by Anthony. He was very professional and finished in a timely fashion. I had several items replaced on my garage door.
- Barbara Smith
Brook Park, OH
the service tech . was named Paul. he was very knowledgeable, very professional, and completed the job very quickly. he changed the broken coil spring, and changed all of the bearings. He performed excellently, and I would highly recomend him and Precision Door Service for everyone. Thank you very much Paul, and Precision Door Service. Lawrence VanRooy
- Jeannette Vanrooy
Mentor, OH
Work was great .Anthony did an awesome job.For sure 5 star.
- Doug Humenuik
Bentleyville, OH
Anthony Wise was very capable and finished the job quickly.
- Edward Cowan
Bentleyville, OH
Anthony was awesome and took care of business in seconds!! Guys awesome!!!
- Taylor Sutliff
North Olmsted, OH
Best service ever I wish they had a battery for my remote
- Lynne Wasmer
North Ridgeville, OH
Now I have an excellent Garage Door Opener and I had a very good time talking to Paul. He is an excellent professional and very friendly. And...….He loves Nespresso Coffee like me. I always will recommend a professional like him.
- Luis Alvarez
Maple Heights, OH
Quick and efficient I scheduled the appointment for Wednesday 8-10. The technician Paul came shortly before 8. He provided me tour the information regarding the repair of my garage. He was in and out within 1 hour and 15 minutes. My garage was smooth and quiet now. Great job Paul.
- Christa Smith
Mentor, OH
Anthony did a phenomenal job in quickly installing my new garage door opener. He gave me a very good assessment of my old garage door opener which helped me decide that it was better to replace it then to repair my old garage door opener
- Nathan Szabo
Solon, OH
Quickly scheduled to fix my out of action door. Showed up early, fixed quickly and full of good advice on maintaining the door in the future!
- Charlie Colosky
Solon, OH
The door that was purchased 4 years ago through Precision was closing crooked. Scheduled a service call. John arrived on time, quickly diagnosed the problem and informed me that all parts were part of the warranty. Parts were replaced at no charge and the door functions properly. Only charge was for reasonable service call.
- Rudy
Brook Park, OH
No comments
- Jorge Guzman
Cleveland, OH
Mr. Boland: Thank you so much for your excellent customer service. The world could use a few more companies like yours! Long story, short, my husband has MD and I just returned home on the 14th after surgery. We needed prescriptions refilled (only 1 more pain pill for my husband). The garage door would not open. We could not get out. We called Precision. Original appointment, per Brittany and Amy, could be no sooner than the 16th. I persisted called again and spoke to Jayson and Holly. They got on the job and we had the repair completed on the 15th about 10:00 am. The repair man was very nice, professional, and took care to make sure everything worked properly and that I understood everything before leaving. So sorry I cannot recall his name. He was great, Mr. Boland! And those are the kind of people that will keep you in business. And No Charge! If you have a problem with your garage door opener. Call Precision! From 2 grateful Senior Citizens!
- Joyce Cosby
Avon, OH
Bill was out to our house today and completed a tune-up, replaced weather stripping on both garage doors and assured us all is in good working order, as requested. He called in advance of our appointment time to provide his ETA, was very courteous, as usual. This is the second time we have used Precision,. Also my daughter and son-in-law had a similar good experience several weeks ago. Thanks Bill
- Michael Johnson
The gentleman that came out was fantastic! Will explained things thoroughly and in terms I could understand. He was quick and efficient and the door works perfectly now. I would recommend Precision Overhead Garage Door to anyone
- Erin Bullion