Garage Door Repair in Greater Cleveland - Page 6

Andrew Stempak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael was very professional and showed up right on time. He walked me through all the options that were available to fix my door and got the repairs done very quickly. Also, very easy to schedule service!

Robin Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my first time using precision as my mom has used Precision several times before, and I will have to say I will use them again and refer them to my friends and family. Paul came out and assessed what was going on, and I’m glad I called them when I did because it was worse than I thought. The cost was very reasonable and Paul was very kind, professional, and knowledgeable.

June Mahilo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul did a great job!! He was very thorough in explaining what was happening and in fixing my garage door. I did have to replace springs, rollers and cable so I was very pleased with whole process!

Ann Mincek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi, I went out to open my garage this morning and it appeared to go off track. I found this company(randomly and it had a 5 star rating) and contacted them promptly due to inability to get my car out of the garage. I spoke to a very pleasant and extremely nice lady on the phone. I told her what had happened and needed assistance. She arranged for someone to come out to my home within an hour. The gentleman was extremely professional and knowledgeable about the situation. He explained to me the different options available to repair/different costs after he assessed the garage door. He explained everything in detail and educated me on the care of the door after it was repaired. The garage door was repaired. It was made safer with the repairs and it comes with a 10 year guarantee!!. This company was professional, knowledgeable and efficient. Thank you !!

Shannon Negrey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Reliable dependable and pleasant company to work with So happy to do business with you

Tom Hardy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have dealt with Precision on several occasions, all of which were successfully handled in the best and most professional way. Precision went out of their way to accommodate our needs for a new door, for door panels, for key pad replacement and a malfunctioning door. On each trip satisfaction was accomplished. We trust Precision, and all their representatives completely.

Tony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolutely fantastic customer service today. We heard the garage door spring snap about 2:25 this afternoon, called at 2:30 and the job was completed by 4:15! John was friendly and professional!

Donna Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

There was an opening the same day and early in the afternoon! What a wonderful surprise Michael arrived right on time (surprise number 2). He was very easy to talk to and answered my questions without hesitation. Saw the problem and amazingly had the replacement parts with him! Took everything apart and replaced them while explaining what they were and how they worked (amazing surprise number 3)! Will continue to spread the word about how great this company is and recommend you to family and friends! Keep up the great work!

Aghi Kerner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul was on time and did a great job for us. Professional, very friendly. We had work done with this company in the past at our previous address as well, highly recommended.

Diane Ziemann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Used Precision Overhead Door in the past and were completely satisfied. Called again with opener issues. Based on John's professional recommendation, we chose to upgrade our system. John, our service person, was friendly, professional and informative. He worked efficiently answering all our questions. He further showed us the parts that were wearing out and would have needed to be repaired, if parts could be found for a 20 year old system, or replaced in short order. Happy with the warranty.

Catherine Kastelic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on my garage door broke just as I pulled into the garage. I called a family member who used your company last year and got the phone number. I immediately called and someone answered the phone . She was able to set me up with an appointment the next afternoon. I was elated. The technician ( Zoran) called to let me know he was on his way. He arrived, gave me the quote and began the job. I appreciated him. It only took an hour and I was able to put my car back into the garage. Great job!!! I would recommend him and the company to friends. Great experience!!!

Von B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My entire experience was BEYOND great!! I called a little after 12pm yesterday, and Angela was very courteous able to schedule an appointment between 1-3pm yesterday to repair a broken spring. The assigned technician was Paul, and he arrived at my house by 1:30pm. Paul was EXTRAORDINARY!! He thoroughly explained the process of replacing the springs, replaced a plastic barring and checked the struts to ensure that the rod no longer had a "dip" across my garage door. Paul also checked the belt drive unit which we learned also needed to be replaced. He explained my options and installed the new belt drive unit. Paul applied oil to all the door hinges and gave me instructions on garage door maintenance. I can't thank him enough for his phenomenal service. I will contact Precision for any garage door issues!

Thomas Roda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on my garage door snapped without warning just when I had an MD appointment. I could not lift the door manually. I called precision because they installed my opener a year ago. They came out with out much delay and arrived with all parts needed. the Technician was very knowledgeable and it only took him one hour. I was very pleased with the quickness and efficiency.

Mary Fancher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Not only did we get same-day service, but we got an appointment for just an hour after we called; Caitlin was so pleasant and helpful on the phone. Service technician Michael explained what was needed, completed the overhaul in about an hour, then explained how to perform easy preventive maintenance twice per year. Outstanding service all around!

Nicole Chierici

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John F. recognized the problem with my garage door, explained to me what the problem was and gave me a quote within the first 5 minutes of his arrival. He had all of the replacement parts in his truck and had my garage door working within 45 minutes. John was very professional, knowledgeable and considerate. Very pleased with the repair.

Ralph Kirchener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul is a fantastic human being!

Jeff Embleton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a faulty door and were surprised to call and get same day service. John the Tech explained the issue and quoted a fair price for the repair. Work was done perfectly and he gave us an extra opener. Thanks John. We will recommend the company.

Diane Knapp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was fantastic. He arrived a little early and had my new opener up and running within an hour and worked perfect and even helped link opener to my car. Second time using Precision and they did not disappoint. Highly recommend them for all your garage door needs. Thank you again for doing a great jon

Christine Fortuna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with service I received on my garage door. I had been having an issue and when I called was told that someone could be there tomorrow! Zoren was very patient and answered all my questions. Explained my options and proceeded efficiently. I will call again if needed in the future.

Dan Hagen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul did a great job explaining what repairs were needed, and then got things fixed very quickly. He was courteous and professional. The scheduler also did a great job in setting up Paul's visit. We went from a broken spring, cables and rollers mid-afternoon on a Thursday to a repaired and improved door operation before 9 am on the following day. Very nicely done.

John Posch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was thorough and corrected the problem with no difficulty.

Ginger C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If I could leave more than 5 stars I would. The service was exceptional. My technician, Al, was professional, courteous, and helpful. If you are shopping around for garage door maintenance look no further than Precision Overhead Garage Door. You will not be disappointed. From the moment you call you are treated very well up to the moment they leave. Thank you for a great experience.

Judy Kalan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Another good experience with Precision Garage Door. They have installed a new garage door opener and new garage doors, as well as helping whenever something odd goes wrong. Each and every technician has been on time (or early), knowledgeable and good at their job. Recently, after a series of power outages, my garage door opener was not working. Zoran Jovanovic came and made some adjustments and got the system working again. He explained that power surges could “fry” the opener and it would be ruined. He made a great suggestion about using a heavy duty surge protector cube to prevent future disasters. I’ve done just that and already survived another power interruption. Thank you Zoran!

P. Randle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision Overhead Garage Door for new door install, opener install and recently opener repair. The techs are always friendly, on time, professional and knowledgeable. This most recent service Nick showed up on time did the repair quickly, and made "no pressure" suggestions for proactive care.

Fontenay English

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service! The tech John came out in the cold and was very nice and worked quickly, he explained everything and was very courteous! 10/10 experience

Janice Cutright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five star rating for installing new garage door opener. Arrived on time and explained the situation with old garage door opener. Completed the work in time indicated. Very helpful explaining how new equipment worked. Very happy with the whole appointment.

John Nakel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called at 9am, had a truck at the house by 11am. Guy went right to work, fixed pretty quickly. Had them out 4 times in the last 11-12 years. Always happy with the entire process.

Susan Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgeable and courteous. Will definitely refer to anyone that needs garage door repairs or service.

Jon Doll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Showed up on time during the window I picked - even called first to tell me he was on his way. Had the parts on the truck and was able to fix my busted spring in literally like 15 minutes. Absolutely worth not risking the repair myself, as it would have taken me longer to watch YouTube videos on how to not die doing the job than it took him! I'm very impressed with the speed and professionalism!

Chuck Benko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I took a chance on Precision door. I was skeptical by the large advertisement thinking about their overhead and how this will probably cost an arm and a leg. But they charged a competitive fee which is understandable. More importantly, the job was done correctly. I called at 8am and the job was complete by 12PM. They replaced Motor, Key Pad and Sensors. The unit I had was 20 years old. I don't know they guys name who did the work, but he was he was honest and true, no bull. straight shooter. I know this because I have done mechanical repair my entire life, so I know what he was saying was true. I am older now, and not knowing the tricks of the trade, it would have taken me all day to do the job myself. It sucks getting old, but as they say, work smarter not harder. Have someone else do the job!