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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4601 reviews, averaging 4.93 Stars:
Cleveland, OH
North Royalton, OH
We were so happy with our new opener installation! John was knowledgeable, helpful, and did excellent work. We will never use anyone else.
- Brian Howell
Cleveland, OH
Terrific service by Anthony Wise ! He arrived early and did a great and thorough job on my garage door maintenance.... very professional and I highly recommend his work.
- Tim Fello
Solon, OH
I cannot possibly portray my disgust at the customer service I have received from Precision Door of Cleveland. A technician came out to service our door last week and charged us a significant fee ($750) to do more work than we had planned on doing. The following day, our door would not close. This obviously presented an issue considering, with plenty of possessions inside, we could not leave our garage door open indefinitely. We called the company and were told by the operator that she didn't have the authority to 'double-book' someone to come fix it. We were assured she had left messages with the manager/owner and he would call us back that evening. This was Friday afternoon. Monday, still no one from Precision had called us back. We called again Monday evening and were told again a manager would call us. It's Tuesday afternoon and still nothing. I realize this company has plenty of good reviews - and I'm sure their technicians are talented people who do good work - but to have management and ownership that is so careless and neglecting when it comes to their customers' safety and well-being is simply abhorrent. DO NOT SUPPORT THESE CROOKS.
- Jeff Walcoff
Mentor, OH
Will was very helpful and identified our problem quickly. He determined our opener could not be fixed and had to be replaced, but cautioned us that a new opener could be damaged by the current state of our garage doors. He walked us through our door options, made a few recommendations based on our home design, and finalized a package (door and opener) that would solve our grarage door problem. Thanks Will, appreciate all your help!
- Gary & theresa Ljubi
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Strongsville, OH
Fast service, courteous service man, totally satisfied !
- Robert Trask
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Technician: Anthony Wise
Medina, OH
I give this company a 5 star rating. This is the 3rd time we were in need of their services. Everyone is very professional, the technician was very knowledgeable and got the problem fixt in a short time. It is always a pleasure to do business with Precision Greg & Elke
- Greg Skelton
Cleveland, OH
William Coad was out on March 18th to fix our garage door. It had slipped out of the track due to door panels being frozen shut and it opening askew, several of the rollers had come off. He had the door reset in about 20 minutes. He was very polite and informative! Thank you for your prompt service!
- Michael Romanik
North Royalton, OH
All was as advertised. Zoran did a great job in explaining our options, and when we made a choice, he installed new springs and a new opener right away. He showed us how to use our new controls and made sure they worked before he left. He also told us items we did not need to replace and some that are not necessary but may make the opening / closing process smoother.
- Paul Contoveros
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Technician: Zoran Jovanovic
Bedford Heights, OH
We have used this company on two occasions, they were timely and work was done very satisfactory. Yes, we would recommend their services. The Pannells
- William Pannell
Cleveland, OH
Zoran came out on time and quickly analyzed the problem. Repaired garage door and went over cause of the problem and what would be needed in the future to prevent future problems. Charged the minimum amount for the service call. Very satisfied and would recommend to others.
- Thomas Toth
Lakewood, OH
Installer was prompt, courteous and knowledgeable. My only issue was the cost. I was quoted $185 to replace my broken door spring but the installer said he couldn't replace just one spring so it was twice as much to replace the broken one plus the spring that wasn't broken. And because their new springs mounted to the center plate differently, they also replaced that (another $90 for that little piece of metal) to bring the total bill to $460.
- Bob Rensel
Brecksville, OH
John was very professional and did a great job installing a new opener.
- Frank M
Aurora, OH
Great products and service.
- Thom & deb Retta
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Avon Lake, OH
Awesome job. Had total confidence in Zoran. Garage door was better when he left than before it broke. he gave us advice to make our openers work better without trying to sell us new ones.
- James Simon
Westlake, OH
I love the fact that Precision Door was responsive, professional and competitively priced.
- Pat Persico
Cleveland, OH
Top notch professional service! I liked that my options were explained thoroughly before service was provided.
- Kelly P.
Westlake, OH
Great service and very helpful guy . Thank you will
- Nabil Tadross
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Shaker Heights, OH
Anthony did a great job and great to work with. Thanks Precision!
- Tom Turco
North Royalton, OH
Precision is always quick to get to my house when I have an issue. I’ve required a second visit from the tech to tweak something a couple of times. He comes promptly and addresses the issue. No complaints.
- Jodi
Bay Village, OH
Bill was fantastic. Explained everything and did great work. Very satisfied.
- Rosemary Halun
Mentor, OH
Paul was very professional and informative. Arrival time was unbelievably prompt, which is rare these days. He enjoys working for Precision and it shows. I would highly recommend this fine young man. Thank you for your great service and attitude!
- Mary Collingwood
Avon Lake, OH
Very happy with Zoran’s work and professionalism. Thank you.
- Mike Mcmahon
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Technician: Zoran Jovanovic
Parma Heights, OH
I will definitely use this company again. The first thing that really impressed me was the same day service. The second thing is the email I received telling me the name of the technician along with a link so I could see his face and read his bio. John was great. He was thorough, complete, efficient, and totally professional. He corrected the initial problem and them pointed out one safety issue (raveling cable) and explained the reason for the noise (new rollers would eliminate). Installation was quick. Door works great. Thank you
- Norma Phillipp
Cleveland, OH
Anthony Wise was great! Explained all my options, pricing and warranties thoroughly. He showed up on time and completed two jobs for me (New Opener in one garage and new springs in the other) in the specified time frame. Thanks Anthony!
- Craig Morris
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Technician: Anthony Wise
Cleveland, OH
Great, fast service. Garage door is working great now!
- Mindy S
Beachwood, OH
Someone was able to come out within an hour of my call. The person was very knowledgeable and answered many questions about potential maintenance or repair that may be needed in the future. He was able to quickly get the panel back into where it needed to be following an impact with a moving vehicle. The former home owner actually had Precision install the current door and and based on that and this experience, I would happily recommend them to others.
- Ron
Beachwood, OH
Fantastic service. I called around 1 pm for a broken cable and some other issues and by 5 pm had a beautifully functioning garage door. Paul was courteous, polite, neat, and explained what he was doing in more detail that I will ever understand. I think he also oiled the garage door that we didn't call to have serviced, because it doesn't squeak anymore and moves smoothly. I highly recommend Precision Overhead Garage Door!
- Katie Passarell
Cleveland, OH
From the initial phone call to set up the appointment, through the entire service call, every person and every aspect of Precision was outstanding. Paul was the technician who came to our home and he was friendly, professional, knowledgeable and most importantly, he did a great job! Precision is precisely perfect-- thank you!
- Sara Lohser
Brook Park, OH
A+. Very pleased with Paul's diagnosis of our garage door opener. Highly recommend.
- Steven Solak
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Technician Anthony Wise showed up promptly and was very courteous and efficient, finishing up in less than an hour. Walked us through the features of the new opener. Great job. Very satisfied.
- Jim S