This morning my garage door would not open due to a broken spring. I called you around 9:00 AM to see if someone could come today and was given an appointment 12:00 to 3:00. Less than 2 hrs later your technician, Zoran,called to ask if it was OK to arrive early which I appreciated.
After reviewing my problem door, he clearly explained my options. I chose the complete overhaul since my garage door is old and many parts were wearing out.
Zoran was knowledgeable, polite and thorough in completing the repairs.
Thank you.
Response from Jeffery Ware
Business Owner
Thank you for taking time to write about your experience with Precision and Zoran Mrs. Derricott. We try to provide the best customer service by calling ahead, explaining to customer what the problem is, giving the customer different options on repair while being courteous and professional. We are pleased Zoran represented us well. Thank you for your business.