My wife and I had Precision out to our house to help us with our garage door opener. It was an excellent experience! First of all, we called and they were able to come the very next day. The technician, Zoran, called before he came to make sure we were ready. Second, he inspected not just the opener, but all the parts and pieces of the garage door. I am not very good with mechanical things, but that didn't matter, Zoran explained everything to us in terms that we could comprehend. He made my wife and I aware of everything that was going on. He explained why were having the problem we were and how to properly fix it. He was extremely professional and at the same time made us feel very comfortable and at ease. It didn't seem as though he was just glancing at things and trying to sell us a big ticket item. We ended up getting a new opener and new parts for the door as well, but I knew why I needed them! Zoran explained why the decision we made was good from a safety standpoint and that the safety of our children was important. He worked quickly and didn't leave a mess. I would absolutely recommend anyone with garage issues to call! Very refreshing to feel like a company really cares about you as a customer!!
Response from Jeffery Ware
Business Owner
Thank you for your feedback Mrs Kudla. We do our best to make our visit to your home a pleasurable one from the start to the finish. We want to empower our customers to make a well-informed decision tailored to their needs. Customer satisfaction is so important to our success that our technicians will go above and beyond to please our customers. Your review lets us know the technicians get it. Please share your experience with others.