Read what people are saying
about Precision Garage Door

Bill did an excellent job with my new garage door - very professional and pleasant to deal with - thanks so much!

- Nancy Yovan

My Garage Door spring had broke and I needed a lock put on my garage so if the lights goes out my car would not be stuck in the garage. Service was great and I am satisfied. Thank You

- Debra Ervin

We had a service man named Paul. He was kind, friendly and very compassionate in helping us secure our garage door after a break in. I would highly recommend him to other customers.

- Sharon Bolin

Our experience with the technician, Anthony Wise, was very good. He was excellent....very helpful & made sure we knew how to operate the opener before he left. He definitely solved the problem. Thank you. Elsie Lim 21717 Halburton Rd. Beachwood, Ohio 44122 elsie44122@yahoo.com

- Elsie Lim

First off you had a person answering the phone not a machine. The woman I spoke with was helpful and set up an appointment for that day. The time was 2 to 4 but Al was in the area and knew he'd be driving by early so he called and asked to come earlier. Al was a true pro, he took care of my problem quickly and had the door working properly again. Time between my call and a repaired garage door was less than 2 hours, now that's service! Thanks!

- James Yenchus

Zoran was extremely helpful when it came to recommendations on our garage door repair and the best fix for us. He provided great service, was professional and very kind. I would highly recommend him and will be calling him back when we need our whole garage door replaced!

- Emily Wirkus

I had a broken spring and my car was inside the garage. Precision Door was able to send me a technician within the hour. After discussing options on the door repair and issues with the actual opener, I decided to do both repairs. To my surprise, all parts were on his truck and I was up and running in a couple of hours with 2 new springs, Liftmaster opener, new keypad and new remotes. I was still able to keep my scheduled appointments without interuption. I would highly recommend and Precision will be my go to door repair call.

- Dawn Neff

Thank you for comming out so soon. Our son hit the garage track with his car door backing out. The gentlemen came.,looked gave us a very fair price. And did the repairs on the spot. Thank you again for getting here so soon.

- Kevin Daniels

As he has in the past, Bill came and solved the issue efficiently with first rate service. We are very pleased with Precision.

- Gail Liffman

We have used your services in the past and have been very satisfied with our garage door opener.

- Edna & Henry West

Nice to work with a company who (a) is polite and helpful on the phone and (b) makes a real effort to find someone quickly. Technician arrives on time and same as above, courteous and explains how or why a problem arose.

- Marion Walters

The agent who answered the phone when I called was happy to assist me, and was very courteous and professional. My service technician, Paul was so kind, helpful, knowledgeable, and professional. He really went the extra mile for me. He's a terrific representative of a very fine company. I highly recommend Precision Door.

- Patti Bernardo

Tech John Franks was punctual, polite and obviously very knowledgeable. He quickly realized my issue was very minor yet he took the time to explain everything to me. He charged me only for the service call as he told me that was the only fair way to do it since he was at my hse for such a short time. I would gladly use and/or recommend Precision Door and John Franks again.

- Beth Vancik

I chose your company because I had service previously and was very satisfied. Today I needed service, so I called you again. I got an appointment quickly. The service man, Al Fleming, was very professional, and fixed my problem right away. He explained what had happened to cause the problem. He also gave us an estimate for another garage door which we need. I will decide on the purchase after consideration. I will continue to call you when I need service. Thank you.

- Linda Morrison

Precision had a tech out to my house within an hour. Zoran was very professional and polite. He explained everything that he would do to correct what was wrong as well as explained another issue unknown to me, how and why it happened and what would need to be done to fix it. No upsales. I will recommend Precision Overhead Garage Door to my neighbors when they ask for recommendations. Actually, I'll tell them when we get together that if they ever need garage door repairs. Thank you!!

- Margo A.

5 star

- Aimee Fraser

Technician very thorough and friendly. Good experience

- Rita Siwik

Good morning, To start the operator that answered my call to place an appointment was extremely nice and professional. Al my technician was very nice, polite and professional. I appreciate the call to let me know he was on his way to my home and was greeted with a good morning upon answering his call! I love that he arrived with a uniform and a work vehicle to assure me he was with the company and made me comfortable to give him my payment information. He answered all of my questions with confidence and professionalism. He gave me free quotes for a new door and motor. I am glad that I decided to go with this company for my garage door needs! He worked quickly and did not leave a mess. I highly recommend Precision.

- Sharise Brown

Tony was great he new what he was doing and he was in and out in about an hour. Thanks

- Tim Pluth

Paul was very professional, kind and courteous!! I’d recommend Precision to everyone.

- Jeff Ackerman

My technician, Bill arrived earlier than expected which was perfectly fine with me. He was professional, knowledgeable and extremely effecient and most importantly HONEST!!! If there were six stars I would have rated him all six.

- Toni

Quick respond Professional. Answered all question and concerns.

- Lucille Jordan

Great company! Super friendly and helpful on the phone when scheduling an appointment. Came out bright and early to help with our garage door that wouldn't close. Bill got to our house early and got started right away, he even gave us tips so that the problem wouldn't happen again. This is the only company we will use from now on!! Thank you!

- C Jones

Piece on my opener snapped. Came out next day on a Saturday. Installed a new unit quickly. Helped me out with a couple other aspects of the door and also helped to reprogram the openers built into our cars. Good service.

- Greg Mousoulias

Your technician John Franks did an excellent job of explaining my options and installing the new opener for me. Love the MyQ app.

- Mark Ferry

Bill arrived to correct an installation error that was beyond 90 days. He even went so far as to get his supervisor to agree that the service call charge was inappropriate under the circumstances. Thanks again, Bill!

- Rex Gile

John was efficient and he found and resolved my garage door problem very quickly.

- Jessie Anderson

On May 26, 2021, i had SWEETHAVEN DOORS & MORE come out to fix my garage door. They charged me $200 and the door was still not fixed. I called PRECISION DOOR SERVICE and they came out on the same day that i called them, July 7. BILL ADAMINI, Certified Technician, came out and REALLY fixed my door. He was so professional. CALL PRESCISION DOOR SERVICE 216-663 8074. THANK YOU FOR YOUR HONESTY

- Jane Kozlosky

John Franks was beyond prompt and called early. He was very personable, knowledgeable, and extremely helpful. He efficiently and quickly replaced the garage door broken spring, and clearly explained existing issues and needed maintenance. Highly recommend the company.

- Philip Abel

Our garage door wouldn't open. The technician came and the the inspection, and we knew that just for coming out and performing the inspection, it would cost $65. The technician explained to us that the total cost would be $800 to fix everything. We have a home warranty, and part of the warranty process is to call the home warranty and have the on-site technician speak to the representative, in order for the home warranty representative to determine if we (as homeowners) could be reimbursed for services rendered; this required the technician from Precision to speak to the home warranty representative, which took less than 3 minutes. After discussing what work needed to be done for our garage exactly, we (me & my partner) stepped away to discuss what to do. The technician actually started taking equipment/tools out of his van and was preparing to start work, but we had not given our permission or approval for him to start work. We decided to get a second opinion and when we told the technician, he got very hostile and upset that we even wanted a second opinion - almost that he took personal offense that we didn't trust him or his assessment of the situation. As he was becoming more unfriendly towards us by the minute, we just wanted him gone & out of our house. My partner settled the invoice quickly -- the technician failed to explain what (and how much) we were being charged for. Later that day, we received a copy of the invoice via email which had a spot for the homeowner to sign as their way of "approving" the work and amount charged. We never signed the invoice -- it was a slash mark made by the technician. The technician actually double charged us: $65 for the inspection and another $65 for "Labor - phone call with home warranty." As previously noted, the phone call lasted for less than 3minutes. Also, the phone call should be considered as part of the "inspection" fee -- since he simply explained what the issue was with our garage door. My partner called the 1800 number several times and was routed to the billing department. He left several messages and still has not received a follow-up call. I called and asked to speak to a manager. One was in a meeting, and I left my information for them to call me back. After a week of not hearing back, I called again, and spoke to a representative who conveyed my message to a manager. They said they would send us a check of $65 to refund the "labor" portion. It's been a few weeks and we still haven't received the refund check. Personally: I do not recommend this company. You have a right to a second opinion and companies should not overcharge you or bully you into using their services.

- Alexandra Turnea