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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4601 reviews, averaging 4.93 Stars:
Cleveland Heights, OH
Cleveland, OH
Very prompt and thorough service. Tech went beyond call of duty, noticed squeaking, so stopped the squeaking and took care of another repair. Tech very courteous and professional.
- Monique Allen-story
Cleveland, OH
it was a really great experience. everyone was pleasant. the tech was very nice and professional! definitely recommend.
- Sue Prahst
Cleveland, OH
Prompt, same day appointment for our service call! Gregory was efficient in diagnosing the problem and polite and patient in explaining our repair options. Very satisfied! Thanks, Dr.and Mrs. Howard Willen
- Debbie Willen
Elyria, OH
One word; OUTSTANDING! You know you have been there from time-to-time. Maybe it is a car issue or something that you just are not knowledgeable about? You go to a shop or have a service call and have no clue what the Tech is talking about or if it is even needed. Your item gets fixed but you just can't shake the feeling that you were overcharged and taken advantage of. I used another garage door company at my business a few months ago (Because they were local and advertised on TV) and was very disappointed with up-front estimate and a charge by the hour/minute type scenario. So, I recognized that I should do more research prior to calling any local repair company. I had a spring snap on my home garage door. Easy to identify but that was the extent of my repair ability on garages. After some due diligence, I chose Precision. Quick response? Check. Live person when you call? Check. An explanation of what to expect, a convenient time window and call ahead service when in route? Check. The Service Tech, Zoran was outstanding. He educated me and pointed out several items to keep an eye on to prevent future issues without trying to sell me anything but what I absolutely needed. He gave me a reasonable up-front quote and SURPRISE! There were no surprises. It cost exactly what he quoted and he was finished in about 30 minutes, even though it was a lot more severe than just a snapped spring. He pointed out the American made, powder coated springs that he used and demonstrated certain aspects of the door that would help me maintain it for years to come. The company is very accommodating and my experience with Zoran was that he is welcome back as a friend anytime. Polite, professional and apparently extremely knowledgeable in every aspect of door repair. If you need any type of help with a garage door or garage opener- I highly recommend Precision. When you feel like you just got punched in the gut because your garage door broke; the last thing that you need is to get raped on a price that you have no clue is fair or not. Precision provided excellent service at an unbelievably fair price.
- John Oleksiak
Cleveland, OH
I am very disappointed with the installation. First the rails installed were longer on one side than the other. The side that was longer was longer than the rail that was originally there. The extra length of the new rail did not allow clearance for our pull down ladder. When we opened it it slammed into the rail and knocked the cable off the door. In addition to damaging our pull down ladder. When the door was installed I specifically asked if the ceiling brackets needed to be replaced. I specifically asked if they were strong enough to hold the new door. I was told they were and that they did not replace them unless they needed to and they looked solid. Today the ceiling bracket fell out of the ceiling while the garage door was open!!
- James Difranco
Cleveland, OH
I've had great service on my garage door from your technician Mr Jovanovic in the past. I just had great service again from him and have a new door on order. He is prompt, gives honest assessment of the problem and is courteous and friendly.
- Glinda Dames-fincher
Bedford Heights, OH
I have used Precision prior and was satisfied then besides a coupon was offered. Very satisfied with the professionalism and knowledge off product only thing stock was low at the time.
- Marilyn Payton
Brecksville, OH
Precision Doors is excellent providing great customer service and prompt service. Our technician Bill Adamini responded on a Sunday which which demonstrated the excellent commitment of Precision and their technicians. He quickly identified the problem. Thank you Precision
- Michael Young
Brecksville, OH
When you have trouble with a garage door Precision Overhead Garage Door is the only place to go. Fast same day response time and friendly knowledgeable service techs. When I'm ready for a new garage door Precision Overhead Garage Door will be my first choice.
- Tony Kiefer
Cleveland, OH
On-time, friendly and courteous. Fixed the problem right off the bat.
- Suzanne Anthony
Eastlake, OH
i had new rollers put in by Paul. He was very professional and pointed out what i needed for my door. I will use again when the time comes for service.
- Suzanne from Eastlake
Strongsville, OH
I had a new garage door opener installed. Greg was very knowledgeable and explained to me about my new perchase.
- Bernadatte Haberman
Avon Lake, OH
Technician Bill A. was on time, courteous, efficient and most importantly, honest! It is refreshing to have a company/technician not try to sell you unneeded products/services. I would strongly recommend Precision.
- Andrew B.
Sheffield, OH
John arrived at our house on the time set. John looked over everything then we sat down and talked about what we wanted and John gave recommendations without any pressure, he did a great job explaining everything and helping us make a decision. I can not comment on the installation because we have to wait because our door has to be specially made because of the size
- James Foss
Wellington, OH
I was able to schedule an appointment the very next morning after my door broke. Al called when he was 30 minutes away. Arrived here on time. Fixed the problem and gave me some options to consider. I had used Precision door in Florida and was extremely pleased. Thus why I called them for this house. Highly recommend them. Al Fleming was great!!!
- Steve Maurer
Kirtland, OH
Paul is a very amiable guy. We enjoyed both our conversation and his expertise in quickly identifying our problem. He gave me some additional pointers on maintaining the smooth operation of our door as well.Thanks Paul!
- Robert Wilson
Shaker Heights, OH
Our spring busted in the morning and I called Precision and they were able to come out the same day. The technician Andrew freed up early and came over an did a wonderful job and the garage door is working great once again.
- Mike Kral
Brook Park, OH
this is john k my experience with our tech from precision was awesome fixed my garage with professional and knowledge that was excellent job completed quickly and door remote etc works better than ever. i highly recommend precision for the best prompt service ever. john k. Brook Park
- John Kucinski
Mentor, OH
My experience is frustrating based on the fact when I called for a Service Call Estimate I was quoted a very reasonable fee, which I inquired further are their any other fees? The C/S responded with "just a fee" for repair and again I felt it to be reasonable. The technician was very professional, courteous and informative. However, my issue was/is that my garage door occasionally would open for no reason at anytime. The recommended solution was to reprogram my door opener and remote noting he is not 100% positive this would solve the issue. Yet charged me an additional $64,00 for 20 min of time. I had a coupon for $20.00, which he rejected. Problem is not fixed yet.
- Robert Goszka
Kamm's Corner, OH
Paul, our service tech. was very professional, personable,and did the job fast and on short notice. I would highly recommend him .
- Dave Gnandt
Lyndhurst, OH
Our technician (Al Fleming) was very professional, extremely polite, very courteous, and quite knowledgable. We really appreciate the prompt service, too. We called last evening and were up and running this morning. You could not ask for better service. We will definitely call again if we run into other issues and when we begin shopping for a replacement, we will be giving Precision as call! But hopefully that will not be for quite awhile! LOL
- S. Janasek
Avon Lake, OH
Everything about your service was outstanding. Your technician, Paul B. Is a fine gentleman and an amazing craftsman. I will wholeheartedly recommend Paul and your company to one and all and already have. My daughter will be calling soon to have some work done.
- Walt Fetgatter
Gates Mills, OH
We are very happy with our new door and garage opener. We had an old door (the original garage door was installed sometime around 1949). After several years experiencing problems with the garage door opener and the old door we decided it was time to change both. The Precision employee who came to see the door was very helpful in selecting the right door for the house.
- Fidelia Vazquez
Avon Lake, OH
Greg was efficient and timely in his repairs and in answering all of our questions. He provided us with information and options as we decided whether to replace our opener. In the end we did purchase a new system and glad we did it. We strongly recommend Precision.
- Alexis Fell
Cleveland, OH
Yesterday I noticed our garage door wasn't closing all of the way. I called Precision Door and they were able to come out the following day to repair my door. Brad, the service man, was exceptional.
- Andrea Ellis
Broadview Heights, OH
Gave me exactly what I needed, I am happy , my new garage door guys THX
- Julie Tindera
Bay Village, OH
Great responsiveness in scheduling, great service by Anthony - fast, quality job, very professional and very nice. Highly recommend!
- Mary Edwards
Cleveland, OH
Called Precision to repair my garage door which was knocked off track. This is my second time using the company. It was easy and efficient to set up the appointment, they responded quickly and did a great job repairing my garage door. The Tech was professional, friendly and competent. I would recommend Precision and will call them in the future should I have a need.
- Robin Cottingham
Cleveland, OH
Good Day, Very unhappy with your quoting process for garage door openers. I informed the representative who placed the order that the garage had 2 single doors. The representative only quoted 1 garage door opener, including 2 remotes, battery backup and keypad & tech visit charge. Imagine our surprise when the tech showed up to install and he said we needed 2 garage door openers. Apparently, one garage opener can not open 2 single garage doors, which makes sense, but I was never informed of that information from the representative who provided me the quote. As a result and based on the quote the representative provided on the phone, we downgraded from 1 belt driven opener to 2 chain garage door openers. Very misleading and a huge disappointment. Our company will not recommend nor do business with you guys again.
- Scott Wallace
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I called because my opener wasn't responding..I am not sure what the problem was - I think something was interfering with the safety gizmo. Anyway, Paul came out and fixed it in about five minutes. Paul has fixed problems for me before, and, as usual, he was courteous and professional and did an excellent job
- Lynn Hammond