4.9

5,346 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 134

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Book Now 1(800)391-2305

FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Better Business Bureau Accredited Business

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is viewed very positively across Greater Cleveland, with customers repeatedly praising fast response times, same-day availability, and technicians who are knowledgeable, professional, and easy to work with. Reviewers frequently mention clear explanations, honest recommendations, and a smooth start-to-finish experience, along with strong repeat-business and referral sentiment from long-time customers.

What Customers in Your Area Mention Most

Responsiveness (398) Professionalism (342) Expertise (315) Speed (287) Communication (244) Friendliness (228) Workmanship (203) Reliability (172) Value (139)

Recent Reviews from Cleveland

Mike Nash

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kirtland, OH 02/04/2014

My service call on Monday, Feb. 3 went quite well. The technician, Paul,was friendly, courteous, knowledgeable, and thorough. He explained what the problem was and then took care of it. Paul seems to really enjoy his work. I will request him again for any future garage-door opener problems.

Response from Jeffery Ware Business Owner

Thank you Mr. Nash. We are pleased that Paul was able to provide a good experience for you. All of our technicians are courteous, professional and knowledgeable. Paul does enjoy what he does, which he transfers to the customer. If and when you call please ask for Paul and we will make sure you are on his schedule.

Technician: Paul Broschk

Service: Garage Door Opener Repair

Susan Podrasky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kirtland, OH 02/04/2014

Precision installed two garage door openers several years ago. When I had a problem today I called and they came promptly. My problem was fixed in about a half hour by a friendly knowledgable technician. The price was reasonable, I would give them fcive stars if it had been free! Great service.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Podrasky. One of things that make us different is our dedication to great customer service. We want you to be our customer for life.

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Hannah Kalmeyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chagrin Falls, OH 02/03/2014

Zoran showed up at least a half hour early. He took the time to assess the damage and told me about the price and was very understanding when the amount was more than I expected. He went back to get the parts and estimated it would take about 3 hours to fix. It didn

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Kalmeyer. We understand the inconvenience of a broken garage door, so try to respond to each as quick as possible. Over time you will see the value of what we offer. We want you to have some peace of mind regarding your garage door.

Technician: Zoran Jovanovic

Service: Garage Door Repair

Product: Springs

Carol Schenkelberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Parma Heights, OH 02/03/2014

Al Fleming, Precision Door Technician installed a new garage system since my old system was not functioning. Al discussed the work he was going to do and also informed me of the price. Al was very polite and performed his job well. Today, two technicians arrived to dislodge door from ground since it was frozen. Thanks to the two of you for your help this a.m. Carol Schenkelberg

Response from Jeffery Ware Business Owner

Thank you your feedback Mrs. Schenkelberg. Al is our most senior technician and very knowledgeable about garage doors. He can solve most issues. We are pleased your problem was resolved. Please share your experience with others.

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Gail Chappell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

North Olmsted, OH 02/03/2014

Precision certainly met and exceeded my expectations! My service technician Bill was terrific - friendly, knowledgeable and professional. I could not have asked for a better experience. Bill quickly diagnosed the problem and after giving me several repair/replacement options, he replaced the worn gear in the overhead motor. After taking such good care of me Bill left to assist a neighbor of mine. A few days later my door needed adjustment - it was stopping a few inches above the floor. Bill was extremely speedy in returning and making the necessary adjustment. What service! I will not hesitate to contact Precision Door for future door issues. Thank you, so much.

Response from Jeffery Ware Business Owner

Thanks for taking to review your experience with Precision Door and Bill in particular. We want to provide the best service possible to our customers. We should always be prompt, professional and courteous. It all starts with the quality of guys we hire, Fortunately, we have learned through trial and error, some of qualities that allows a guy to be an ambassador of Precision. Our goal is complete customer satisfaction.

Service: Garage Door Opener Repair

Product: Opener

Margo Ondrejech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Westlake, OH 02/02/2014

Paul was very good. He has been here a few times to repair our garage door and he is always very professional. We have been very satisfied with your company. We will surely contact you for any other garage door needs.

Response from Jeffery Ware Business Owner

Our goal is 100% customer satisfaction Mrs. Ondrejech.

Technician: Paul Broschk

Service: Garage Door Opener Install

Product: Remotes / Keypad

Darice Flint

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 02/01/2014

Anthony Wise arrived promptly and was very helpful. He explained in detail the quote for work that would need to be preformed in order to get my garage in excellent operating condition. Detail was emailed to me promptly so that I can review at my leisure and schedule my service appointment when ready. Anthony thanks so much for making garage repair/ service experience as easy as possible!

Response from Jeffery Ware Business Owner

Thank you Mrs. Flint. We have learned from experience that if empower a homeowner through explanation of how a garage door works that homeowner can make a wise decision regarding the door. If we do a good job of that the whole is simple. We want to make your safe.

Technician: Anthony Wise

Service: Garage Door Repair

Eric Charnofsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 02/01/2014

Very fast, courteous, and efficient service.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision Door.

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Odis Cook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 02/01/2014

I had used them before very professional and work will fast I would highly recommend

Response from Jeffery Ware Business Owner

Thank you Mr. Cook for being a loyal customer

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Eileen Connell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 01/31/2014

Schedule an appointment to repair a garage door. Anthony assessed the situation, attempted a repair and then indicated that any repair he made would be a short term fix, at best. He recommended replacing the garage doors, provided a quote and placed the order.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Connell. We always want to do what is in the best interest of our customers.

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Jie Liu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 01/31/2014

Anthony is very professional and friendly. Thanks for the prompt service to fix my garage door issue.

Response from Jeffery Ware Business Owner

Thank you Mrs. Liu. Prompt, professional and expert service is what we are about.

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Fred Bongiovanni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chagrin Falls, OH 01/30/2014

This is the third time I have used Precision and each time the service gets better. Hope I will not be calling soon, but if I do I would want Bill Adamini

Response from Jeffery Ware Business Owner

Thank you for your continued loyalty Mr. Dongiovanni. We are constantly fine tuning our ability to better serve our customers. we will most certainly send Bill for any future garage door issues you may have.

Service: Broken Garage Door Spring Repair

Paul Novak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Olmsted Township, OH 01/30/2014

Z. did a great job repairing our garage door springs and rollers. He also gave us a very informative explanation of the maintenance and operation of our garage door.

Response from Jeffery Ware Business Owner

Our goal is 100% customer satisfaction. We appreciate your business Mr. Novak.

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Springs

Natalie Machek // Len Bolden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 01/30/2014

I am so glad we had Precision fix my garage door. The cables, the rollers, the springs all had to be replaced. Some additional work had to be done as well. The door was in very poor shape before Zoran worked on it. Zoran, the service technician was great. He was very efficient, professional and polite. He did a really good job and I am very grateful. I would highly recommend Precision to anyone who needs work done on a garage door. I am very pleased. On a scale of one to five(five being the highest) they get a six.

Response from Jeffery Ware Business Owner

Thank you for this awesome. Our goals are to fix the door right the first time and for our customers to be 100% satisfied. Obviously Zorn accomplished both. Thank you choosing Precision Door.

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Cables

Gail & louis Lannum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bay Village, OH 01/29/2014

My experience was great start to finish. Really impressed with the e-mail confirmation with the name and picture of the tech coming to my house. Paul was on time and did a great job of fixing our garage door...even in the bitter cold temperature we had today. He explained my options and when the job was finished walked me through everything that was performed. Great service. Thanks Paul!!

Response from Jeffery Ware Business Owner

Thank you Mrs. Lannum. The picture and bio are our way relieving some of the anxiety a homeowner may experience about having a stranger in their home. We want your experience to be a good one and our technicians understand that. Being on time, friendly, courteous and professional show respect to the homeowner.

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

Jean Mckeon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Berea, OH 01/27/2014

Bill Adamini and his co-worker were here on time, explained the problem and my options clearly, and performed the repair efficiently. All the good things I want in a service call! Both were also very polite and friendly which was a plus. My thanks to Bill and Precision Garage Door.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. McKeon. I am pleased we were able meet your expectations and solve your garage door issues. We appreciate your business.

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

robert armstrong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 01/27/2014

Evaluated problem and repaired quickly. Technicians were very courteous, professional and demonstrated great attention to detail. Communication before, during and after repair was outstanding. Precision consistently provides excellent service.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Armstrong. Our goal is to raise the bar for all service providers. We encourage our guys to be the consummate professional. Customer service is key to to our continued growth.

Service: Broken Garage Door Spring Repair

Product: Springs

lindsay peck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 01/26/2014

I had a great experience with Precision and Anthony. He was very professional and helpful with explaining the problem with our garage door and all of the options for fixing it. I would recommend Precision to anyone.

Response from Jeffery Ware Business Owner

Thank you Mrs. Peck. We want our customers to have a great experience and our technicians understand that by educating our customers we are empowering to make the best decision regarding their door. Please tell others about Precision Door.

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Marshall Bedol

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beachwood, OH 01/25/2014

Prompt, Courteous, Clean, Efficient--Excellent Would definitely recommend

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Bedol. We always stress these characteristic to the techs because we realize how important they are to the customer.

Service: Garage Door Opener Repair

Matt Mccracken

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 01/24/2014

My experience was very positive. Matt was professional, friendly, informative, and quick. This whole operation is very well run, and everyone I dealt with was great. I certainly spent a little more than I had originally anticipated, but I think it was worth it. I view the repairs/upgrades to the mechanics of my garage door as an investment in a critical part of my home that I use everyday. The door works great now and it is much quieter/smoother. I highly recommend Precision.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. McCracken. We want to improve everyday and with the team we have we will only get better. We are not the cheapest service company but we are certainly the best. The quality of our parts far exceed our competitors and our customer service is second to none. Over time you will realize your repair was not at all expensive but a very wise investment. We wish you many years of trouble-free operation.

Service: Broken Garage Door Spring Repair

Product: Springs

Andy Gathy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 01/24/2014

Very satisfied with the work and the technician. Same day service and very professional!

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door. Our goal is 100% customer satisfaction.

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Edgar Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

North Ridgeville, OH 01/24/2014

Mr. Jovanovic is an excellent technician who is fully trained for his job and is able to explain in lay man,s terms the deterioration of our garage door operation beyond the initial door spring breakage. Our door now operates safely and smoothly as well as a new door would operate. We are convinced that it will operate properly and safely for many years. Mr. Jovanovic expressed a great attitude despite very cold weather conditions. His recommendations were professionally presented and questions properly answered in an honest way. His workmanship matched his words which is a

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision Door. We love reading reviews like this. It is a testament to the quality of guys we are hiring. Our goal is to provide our customers an awesome experience and to fix your door right the first time.

Technician: Zoran Jovanovic

Service: Garage Door Repair

Product: Springs

Curt Rekow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lakewood, OH 01/23/2014

Zoran Jovanovic did a great job fixing my garage door and installing the opener! He was very professional, knowledgable and made sure everything was done just right. I'd recommend his service to anyone!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Rekow. Zoran is an excellent representative of Precision Door. He is professional, courteous and very demanding of himself. He wants to fix the door right, as do all our technicians. Please share your experience with others.

Technician: Zoran Jovanovic

Service: Garage Door Repair

Cheryl Ardelean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Strongsville, OH 01/23/2014

Zoran just left and everything went very well. He was very polite and informative. He did a great job even in sub zero weather. He was out there for 2 hours. I was impressed with his work ethic. Thanks so much Zoran

Technician: Zoran Jovanovic

Service: Garage Door Opener Install

Product: Garage Door Opener

Larry Ockuly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Strongsville, OH 01/23/2014

Matt was a very friendly and knowledgeable young man. He did a wonderful job repairing our garage door in a very professional and quick way. He explained the complete package and warranty. I will recommend your tech, and company for further business.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Ockuly. Matt is a people person, he enjoys meeting new and really likes the line of work he is in. Thank you for choosing Precision

Service: Broken Garage Door Spring Repair

Linda Metz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Strongsville, OH 01/22/2014

Bill was very professional, explained everything to my satisfaction and understanding level. Prompt, easy to talk to and thorough, when he came out today to replace our door opener. He checked all aspects of our garage door and also discovered that the wire that travels in the tracks to pull the door up and down was getting frayed / worn out, so we replaced that also - saved us from having that break next! Very pleased with his service, and he represents your company very well! Note - I'm not sure whether the new opener is the Liftmaster belt or gear drive type - it's the 3/4 horsepower better model.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mrs. Metz. Our goal is for each of our customers to be 100% satisfied when the job is completed. We perform a 25-point safety inspection to determine what needs to be done and explain to the homeowner his or her options, then help the customer make a decision about repairing the door. There is high pressure.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Kevin Squires

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rocky River, OH 01/22/2014

Called Precision, and was set up with an appointment faster than I believed was possible. Received confirmation email with a list of Precision employees and their photos for security. Paul was wonderful. Quickly assessed the issues, explained the problem in a way that was clear, even tho I know very little on the subject. He came up with three different solutions and helped me choose which was best for me. He was able to start work immediately. I would recommend Precision to everyone.

Response from Jeffery Ware Business Owner

We do our best to provide prompt service. The entire process of us arriving at your home, the phone calls, the pictures and background checks of our techs, is designed to relieve some of the stress and anxiety a homeowner may experience when a total stranger comes to their home. Thank for allowing us to serve you.

Technician: Paul Broschk

Service: Garage Door Opener Install

Product: Remotes / Keypad

Rachel Grodin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 01/22/2014

I have had Anthony Wise come to my house three times now and he has been wonderful every time. He is always on-time, fully knowledgeable on the product and efficient with his work. I will continue to use Precision and request Anthony each time!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Grodin. Our techs are very conscious of your time. Great customer service is our aim and it starts with being on time. Please do call on us for any future garage door needs.

Technician: Anthony Wise

Service: Garage Door Repair

Product: Garage Doors

dianne sanker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Westlake, OH 01/21/2014

I had an excellent experience with Precision Overhead Garage Door Service. I had a respectful and informative technician, Zoran Jovanovic. I certainly needed new springs; but after further assessment, I needed additional work (all the original parts were showing significant wear and potential problems). It was all explained very clearly with pros and cons. The excellent part was that I did not feel pressure to have the additional work completed. Because it was not needed to be done for imminent safety, he let me make the decision without pressure. I will recommend this company.

Response from Jeffery Ware Business Owner

Thank you Mrs. Sanker. We want our customers to have a good experience. We accomplish this by courteous, professional and informative. We want ot empower our customers by explaining how a garage door works and helping the homeowner choose the most feasible solution to their issue, no pressure. Our goal is 100% customer satisfaction

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Rollers

Jeff Staats

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Twinsburg, OH 01/20/2014

First, I was happy to see that my repair could happen on the same day. My appointment was scheduled for 3-6 timeframe and Bill actually showed up early which was even better! He did a great job with the repair as well as going over my opener to make sure it runs better. He was able to repair it even better than before I had my issue. Great job, great customer service and well worth the money!

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Staats. We try to be very respectful of our customers time, so it is very important that we communicate with them. I have had the anguish of waiting all day for a service provider that may or may not show up. I never want our customers to experience that. Usually when we repair a garage door it works better and smoother than before. Our techs tighten and lubricate all the hinges, which makes a big difference. We go the extra mile to ensure you have a good experience.

Service: Garage Door Repair

Product: Opener