Garage Door Repair in Greater Cleveland - Page 68

Shirley Wiecek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars We googled garage door repair, looking for someone who seemed reliable and could come out that evening. I was making the call for our daughter & son-in-law as they were both at work. Having problem with the door not staying down. Would like this repaired so would not have concerns while at work. Liked the information I read so called to ask more about the company and would you be able to service them this evening? Sorry, but I forget the name of the woman I talked with. She was very helpful answering all my questions. Has a pleasing voice. Was able to assign a technician to arrive between 4 and 6:00. Zoran arrived by 4:30. Very pleasant. He thoroughly explained all options for the repair. We felt no pressure in choosing the entire mechanism to be replaced rather than just the repair of a couple parts. You feel somewhat leery contacting a company for service when the only thing you know about them is the on-line information. Glad we took a chance on Precision.

Linda Suchy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony did a great job. He was polite and professional. He spotted our problem quickly and explained what needed to be fixed giving us a couple options. He made sure that I understood the whole process. He showed me the broken and worn parts that were replaced. He made sure that the door worked correctly before leaving. Very pleased with the whole process.

Shelia Rocquemore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I love the 24/7 service. I called at 9:00pm and I had service at 8:00 am the next day. Anthony was on time called to let me know he was here. He give and explained all options good and bad. He was pleasant and respectful. I will deal with Precision Door Service from now on. Thank you Owner and thank you Anthony. 5Stars!!!

Tina Duman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was amazing! John Gilles explained everything in layman's terms that were easy to understand. Precision was able to replace my door in less than a week and offered post installation tips to maximize the door's performance. Will recommend them to anyone!

Rose Bartholomew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Will was punctual and service the door and key pad very efficiently. We appreciate your quality product and great service!

Debra Kirby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and very tech savvy. John was fantastic. Fit us in in an emergency and got motor replaced and operational within 2 hours. Great find on the internet during a crisis. Everyone from receptionist to technician was very professional. Highly recommend!!

Peter Baloglou

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Will was fast & efficient . Very competent. Would hire them again.

Marilyn Farmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

THANK YOU! Bill, my tech was pleasant and knew what he was doing. Explained everything he was doing as well. He was called here to fix another problem from another company, and he did it when the other company said there was no problem. Door was not hanging correctly from getting both springs replaced by another company. When called back to fix issue, other company said there was no problem! Bill saw the problem with the door and fixed it. Thanks Bill. Goodbye 'other' company!

Tim Berigan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Originally called for repair of broken torsion spring. The technician,Paul, arrived promptly the next morning and quickly assessed the situation. He explained the benefits of a complete overhaul including lifetime warranty of parts. He’s obviously very knowledgeable, but there was never any pressure. I was very pleased overhaul was completed in about one hour including cleanup. I would highly recommend this company.

Mary Haywood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I wasn't able to highlight the 5th star..but the service that I received from Mr. Wise falls into the Outstanding category. He is always courteous and eager to help me with my door problems.

Stanley Wertheim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was on time and professionally done.

Beryl Palnik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door needed immediate repair, as it was stuck halfway, not opening or closing. Upon calling Precision Garage Door Service, they were able to schedule an appointment within 24 hours! The technician, Paul Broschk, arrive right on the time, and thoroughly explained exactly what was needed to be done, and some alternatives. He installed a new garage door opener, keypad, and new rollers, and lubricated the bearings, etc. Paul made sure my keypad and the integrated opener in my car worked properly, and did all of this in a timely manner. He was very personable, courteous, and knowledgeable, and told me to call if there was any problem with the opener. Many thanks to Precision Garage Door and Paul Broschk for your excellent service.

Qwanza Parries

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was very personable, prompt, and efficient. He informed me of everything he was doing as well as give me an estimate for repairs/work needed in the near future.

Thomas Chevalier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill was great. He explained everything he was doing. He was prompt, courteous and professional. The work done was excellent.

Richard Panda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John did a wonderful job, we could not be happier! He was prompt, professional, courteous, and his work was meticulous. He diagnosed the problem, and replaced a worn out old opener with everything brand new in just a little over an hour. Thank You Precision Garage Doors and John for making the process so easy!!

Debbie Willen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Will, our service technician, was courteous and professional. He was thorough when he explained what needed to be done, and took the time to research our history and learned that our needed repair work was under warranty which was a wonderful surprise! He carried out the repair efficiently, neatly and in a timely fashion. We are delighted! The Willens

Elaine Li

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I called Precision at 2:30pm, I got my appointment at 3Pm on the same day. Anthony Wise came over and replaced my garage door opener. The service is professional and he also helped me setting up the keypad entry, the garage opener on my car and IQ app. Very polite and easy to work with.

Rob Sinatra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was prompt, courteous, professional, knowledgeable and very friendly. His diagnosis was spot-on and he had my garage door back up and running in no time. Thank you, Anthony!

Mark and Sandy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

To be honest, we just Googled "Garage Door Repairs" and started calling around. When I brought up your site, I read nothing but GREAT reviews! My husband called you guys @ approximately 11 a.m. and set up an appt with Anthony between NOON and 2 p.m. - I posted a pic of our clock and a pic of the Precision van in our driveway and posted it on FaceBook. We were VERY impressed with that! First, that he could even come here TODAY and also that he called 5 min before noon and said he'd be here in 5 minutes and he was! at NOON! He was VERY personable and knowledgeable and very quick at getting the job done. He finished at 1:25 p.m. He had called Paul (another technician there) to bring some parts that he needed and he arrived within a very short time! What a nice guy he was, as well. We actually had a little "concert" going on out in the garage and we are BOTH great music lovers, so we were having a great time with them while the work was being done! Our day started out "not so good" and after all the laughter we shared with them and seeing the type of work they do and how efficient they were, they made our day! They're very talented at what they do! When Anthony was all done and ready to walk out the door, he looked down on the garage floor and said, "Oh wait a minute, there's a piece of tape on the floor" and he bent down and picked it up and threw it away! They left the garage just as it was before they arrived here. We would HIGHLY RECOMMEND this company for SURE! On top of that, as they were pulling out of the driveway, my phone rang and it was their supervisor Brad that lives in our subdivision and he was SO exceptionally nice and treated us well! We had NO idea he lived here when we set this appointment up, so it was meant to be! A big, huge THANK YOU to your entire company and to Anthony, Paul and Brad, as well. You have asked why we chose your company and the reason was because you could come here in a couple hours after we called you, but we are SO glad that it turned out that it was YOUR company! We'll definitely give your name to anyone needing your services! We no longer have the type of springs or rollers that were on our door (the Master Torque system) and had Anthony upgrade everything we needed to have the better springs and better rollers, etc. We loved that there is a LIFETIME WARRANTY, too. Yes, we also liked everything else you had on your website, (i.e.) the drug tested employees and the employee background checks, but the SAME DAY SERVICE (especially within hours) is what sold us on your company! :)

Kathy & don Mcphillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had Paul come to fix the spring on our garage door. he came earlier, but let me know which was great. completed everything in about 30 minutes. Told me everything he was going to do, and got it done.

Diane Herdog

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was very prompt and showed that his knowledge of garage doors was extensive , We had a broken spring and he replaced both springs and told us what else we could do to improve the workings of the door. He was very polite and professional.

Satisfied Customer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill came out for an emergency garage door repair on February 3rd. My electric garage door would not close. He was very knowledgeable and fixed my garage door quickly and accurately. He even helped us put our stuff back in our garage. Cost was reasonable. Service was better than I expected. I highly recommend.

Bob Burovac

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was a pleasure to work with! He was knowledgeable, professional, efficient and speedy.

John Reeves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have been dealing with Precision Doors since 2005.Uther than occasional questions about service call charges, Precision is te only garage door company we will ever use.Heartily recommended

Mark Barrus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They did a great job, very timely and good communication throughout the process.

Jason Suter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service, John was an excellent technician and very professional from start to finish. Everything was fixed quickly and they worked around my schedule to get my door fixed! I recommend this service.

Phil Mccourt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul arrived as promised and did a complete inspection of not only the damaged cable but check the condition of the entire door system. He offered me repair estimates based on the inspection. I chose to get a complete rebuild of the system. He even invited me to watch the repair job being done. Door sounds better now than it has in years. Very happy with the work that was done and will call them again if I need service again.

Laura Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul was very polite and did a great job. He was quick and informative on what needed to be done. I like the lifetime guarantee on repair on the new parts. I called a couple places and needed quick service (car was held captive in my garage). You guys called 1st and explained process. Very professional.

Joe Cirincione

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The emergency situation of a broken torsion spring and the late Friday availability prompted my scheduling an appointment with Precision. The fact that I was able to speak with your office administrator, Jennifer, and not just a phone service was helpful in discussing my non-accessible garage situation. Jennifer was able to schedule an appointment for the next day. John Franks, the service technician, provided a courtesy call informing that he was able to come a little earlier which was fine with me. John arrived promptly at the scheduled time. John was found to be extremely knowledgeable regarding our current, 70+ year old garage door and torsion spring situation, plus was found to be very courteous and respectful in discussing our situation with respect to repairing the door versus a new door. We weighed both options and concluded to go with a new door. John did not pressure us to purchase a new door but was rather helpful in showing us the benefits and aesthetics of a new C.H.I door. We went ahead and inked a deal for a new door. We look forward to the installation and the curb appeal transformation the door will provide to our home. Kudos to the Precision team!

Robert Knisely

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul was early for the appointment and finished in less than an hour. Garage door works perfectly now.