Garage Door Repair Reviews in Cleveland (Page 152)

I was pleased with the results of the workmanship as performed by Bill Adamini. He patiently answered my many questions. Before he quoted any replacements and/or repairs, he would show me exactly what was wrong. Considering I did not expect so much work to be done to my garage doors, I was pleased that Precision's vans are completely out-fitted with everything needed for a "one-stop, one-time job. Bill also completed the job within the time estimate that he gave me. Thank You Precision!

- Larry Noble

Thank you taking time to review both Precision and Bill. In most cases we do have all of the parts to repair almost any garage door issue. Prompt, immediate service is very important to us. Our goal is 100% customer satisfaction. We encourage to tell others about your experience with Precision Door Service. Thank you again.

We are very pleased with the work we received. Our doors were rebuilt with the lifetime warranty.That is so important for us.Our garage doors are basically our front door especially since we do not have a service door from the garage.They are heavily used each day with having 2 dogs. Ryan Freeman was very courteous, friendly,and very neat. Thank you so much! I would highly recommend Precision to my friends and neighbors.

- Kelly Heeman

Thank you for your feedback. Our goal is to fix your door right the first and for you to be 100% satisfied. Obviously, Ryan was able to achieve both. We truly do appreciate your business and encourage you to recommend Precision to others.

Bill was able to come earlier then the scheduled appointment was original set, which worked out Great... gave an estimated time of completion that it would take and finished 10 minutes ahead of that time, explained what he was doing as he did it, and he reinforced the track on the garage door to make it more stable. The plan is to tell my friends about my situation and to recommend "Bill from Precision Door Service" as the guy to call if they ever need anything repaired on their garge door. Oh for this job Bill should really get a bigger commission.

- Dave leonhardt

Thank you for reviewing your experience with Precision and Bill in particular. We value our customers time as we've all been in situations where we are held hostage by a service contractor and they arrive late. Bill is an excellent representative of Precision Door and we continue to encourage him. Hopefully he will be a part of our team for years to come. Please share your experience with friends and family.

we are very satisfied with the work the technician performed..he was knowledgable and friendly and the door works much better. my only complaint is that the technician was a no show for our first appt and we weren't notified that he wasn't coming til we called to check why no one came. i understand things come up and there are emergencies (our wasn't) but a phone would have been nice to inform us and to reschedule the job.

- Dennis Czerwony

Thank you for your feedback Mr. Czerwony, that information is will help us improve our ability to better serve our customers needs. I agree that a simple phone call would made a world of difference. Please give us the opportunity to provide a higher of customer service if the need arises

I found your number on the website and called. I was set up with an appointment right away and Eric came to assess the problem. He was punctual, courteous and fixed the door that afternoon. He replaced the spring, the rollers, the pulleys, the cables, pretty much everything but the door itself! I am very pleased with the work and my garage door has never worked this well! Thank-you Eric.

- Margaret Gerlosky

Excellent!!! Thank you Mrs. Gerlosky for your feedback. Our goal is to fix your door right the first. I am glad that Eric was able to provide you a pleasurable experience. Please, I encourage you to tell your friends about Precision.

A bigger job than I expected. Replaced 19 year old unit. Four stars because nobody is perfect.

- Emmet Leonard

Thank you for your feedback Mr. Leonard. That is so true. Perfection is very rare, we just want to improve with every opportunity. Thank you for choosing precision.

Thank you for the quick response. Matt educated me and explained the options available. I

- Daniel Redwood

Thank you for taking time to write a testimonial. Matty does a good job of explaining everything in detail to his customers. Glad we were able to solve your problem.

we choose your company because we were assured same day service thank you for a job weel done

- Joe Lugert

Thank you Mr. Lugert for choosing Precision. In most cases we can provide same day service as advertised. I trust we were able to solve your problem and provide a high level of customer service. Our business is largely driven by referrals from satisfied customers, so if you could possibly share your experience with others it would really help us and Matt. Thank you again.

Prompt, professional and a job well done at a competitive price. Thank you!

- Margo Ashbrook

Thank you for your feedback Mrs. Ashbrook. We are pleased that your experience was a good one. Please call on us for any future garage door needs.

Thank you for your swift and professional action. I appreciate that you were prompt and took care of my problem with my door. I will recommend you to my neighbors.

- Andrew Kenen

Thank you for taking time to review your experience with Precision. It was a pleasure to meet you and I enjoyed our conversation. That is one of the reasons I enjoy what I do so much. Thank you for choosing Precision. Enjoy many years of trouble-free operation of your new garage door.

We wan to thank you so much for doing an excellent job in installing our new garage door and opener. You were so nice, prompt and efficient. We love,love, love our new garage door and opener. What a difference compared to what we had. We can't stop telling people how happy we are with you and our garage and opener!!! Thank you Matt.

- Micky&Dan

Thank you for your raving review Mr. and Mrs. Toth. That was an awesome testimonial about Matt's customer service skills. We will keep that card posted on our wall to remind our guys what we are trying to achieve. Thank you again and continue to tell others about your experience with us.

Jim the tech was courteous and very pleasant. Prompt service

- Daniel F

Job well done and timely. Angie's List garage door tune-up with roller replacement. Purchased weather stripping and springs. Springs replaced at recommendation of technician.

- Jim Benduhn

Thank you for taking the time to review your experience with Precision and Jim in particular. We are pleased it was a good one. Our goal is 100% customer satisfaction.

Very quick response time after I called. Both Bill and Duane made the repair fast and easy. They offered an upgraded package at a special rate but were not pushy when I declined. Both acted professionally and I was very happy to have my garage door working within about an hour or two. They even made sure all of the hinges and wheels were moving smoothly. Thank you :)

- Rachelle Brown

Thank you for your feedback Mrs. Brown. Prompt, immediate service is one of the many things that separate us from our competitors. Our intent is to educate our customers on how a properly functioning door should operate and to do so in a professional manner. Our goals are 100% customer satisfaction and fixing the door right the first time. Thank you for choosing Precision. Please share your your experience with others.

Excellant

- Lou Ames

Thank you for taking the time to review us.

Al came to do the look at the job and to give me an estimate.(Bill did the actual installation which is on a different review). The time for his arrival was to be between 2 and 4 and he showed up at 2:05, which saved me a lot of time. He was very courteus and professional and gave a complete and accurate estimate for cost and installation ( you were able to install a day earlier which was great). I would reccomend him to anyone.

- Lawrence Hahn

Thank you again Mr. Hahn for taking the time to review your experience with our technicians. Al is a true professional. We value our customers time, so promptness is key to our success. Thank you for reviewing us not just once, but two times. We appreciate your business.

Bill did an excellant job and everything works perfectly. He did the job in a very timely and professional manner. I would not hesitate to use Bill or your company myself or reccomend them to anyone else. Thank You

- Lawrence Hahn

Thank you for your feedback Mr Hahn. It is very important to the success of our business to always be efficient and professional. Our goal is 100% customer satisfaction every time. Please recommend Precision to friends and loved ones. Thanks for choosing Precision Door Service.

We recently had the good fortune to have one of your service technicians come to our house in response to a problem we encountered with the Precision Garage Door controller installed several months ago. Bill Adamini performed in a most admirable manner and was able to diagnose and repair the problem in a reasonable amount of time. Bill was pleasant, attentive to our need and willing to spend the time needed without showing event a hint of frustration (which is more that I could say for myself). I am delighted to recommend this young man to anyone needing a reference for your service.

- Myron & nora Stern

Thank you for reviewing your experience with Precision and Bill. Our technicians are trained to relieve the frustration and anxiety a homeowner may experience when something breaks in their home. Please do recommend Bill and Precision to others.

Jim and Anthony arrived on time, were very polite and engaging, and answered all of my questions thoroughly. They provided me an estimate for a brand new set of garage doors, with installation and openers, and were very professional and courteous during the visit.

- Tim Smith

Thank you for your feedback Mr. Smith. I trust Jim and Anthony were able to help you make a decision regarding your garage doors.

Same day service was great

- David Freeman

We actually do provide 7 day 24-hr emergency service as advertised.

Great job!!! Thanks Jim

- Dan Ward

I could not have been more pleased with my whole experience with your company. Customer service and my technician, Matt Petroff were fantastic!!!

- Lauri

Thank you for taking time to review your experience with Precision and Matt. We are pleased it was a fantastic one.

Jim was very courteous and Explained job very well.

- Jeanette Metoff

Technicians were friendly and pleasant to talk to.

- Dean Kuebler

Thank you for your feedback and for choosing Precision. We hope that you enjoy many years of problem free garage operation.

Bill is a good worker and an excellent problem solver

- L. H. West

Great people and service.

- Tony Motta

Ryan was great. Very knowledgeable and timely.

- Jason McMinn

Thank you for reviewing Precision and Ryan. Our goal is 100% customer satisfaction. Thank you for choosing Precision.

Bill was the best!!! Prompt, cheerful, knowledgeable, courteous and very thorough. I was very pleased with this service.

- Frances Blount

Our goal is 100% customer satisfaction. We are pleased your experience was a good one. Thank you for choosing Precision. Please share that experience with friends and loved ones.

Jim was very knowledgeable, friendly and prompt.

- JeanneWeitman

Thank you for allowing us to service your garage door. Please share your experience with others.

I couldn't believe that you were willing to schedule a same-day service (as it was, I asked for the next day). Not only was Matt, your technician, here on time, he actually called to see if he could come sooner -- a welcome change from service providers who say they'll be over between noon and four and show up at five.

- Patricia O'donnell

Thank you for your feedback Mrs. O'Donnell. At Precision we are attempting to dispel the notion that service providers don't consider our customers time valuable. We want to set ourselves apart from other garage door companies. We understand that it is the little things that make a huge difference in how we are viewed. Matt, as all of techs, does an excellent job of representing Precision. Thank you for allowing us to service your gartage door.