4.9 1 2 3 4 5 5,321 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 152

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is viewed very positively across the Greater Cleveland area for fast help, clear communication, and professional technicians who explain options, work efficiently, and leave doors running smoothly. Customers frequently mention same-day or next-day scheduling, prompt arrivals, honest upfront pricing, and a courteous, low-pressure experience. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Responsiveness (578) Customers frequently praise how quickly Precision Garage Door of Cleveland answers calls, schedules visits, and sends technicians out, often the same day or within hours. Professionalism (541) Reviews consistently describe the team as professional, courteous, respectful, and easy to work with from the phone call through completion. Expertise (502) Reviewers repeatedly note that technicians are knowledgeable, diagnose problems quickly, explain what is needed clearly, and know garage door systems well. Speed (474) Customers often highlight fast repairs, quick installations, and efficient completion times, with many jobs finished in under an hour. Communication (415) Many reviews praise clear explanations, advance arrival calls, status updates, and technicians who walk customers through options, costs, and maintenance. Service (364) Customers regularly describe the overall service as excellent, great, outstanding, or top-notch, reflecting strong end-to-end satisfaction. Friendliness (333) Technicians and office staff are often described as friendly, pleasant, kind, personable, and helpful, which many customers value highly. Trustworthiness (221) Reviewers frequently say they trust the company, appreciate the honest recommendations, and value the low-pressure approach without unnecessary upselling. Value (173) Many customers mention fair, reasonable, or competitive pricing and feel the work delivered good value for the cost.

Recent Reviews from Cleveland

Allen Settles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/21/2013

The servicemen arrived on time and completed the work in a timely manner. But I have not receive an invoice yet?

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Settles. We are in the process of going paperless, so your invoice should have been emailed to you. If it has not we will mail it to you. We apologize for the inconvenience.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Joe Newman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/21/2013

Technician Matt Petroff was very professional, friendly, and knowledgeable. (He was training a new technician, while here). After diagnosing my problem, he discussed options with me, and together we decided on what had to be done today, and what could wait for possible future actions. I was very satisfied with his service Five (5) Stars

Response from Jeffery Ware Business Owner

Thank you for our feedback Mr. Newman. All of our technicians are trained to be the ultimate professionals. Matty has some special qualities that can not be taught. Our goal is to educate our customers so they are able to make the choice for the repair of their door. We strive for 100% customer satisfaction. Please share your experience with friends and family.

Service: Garage Door Repair

Product: Remotes / Keypad

Annette Helm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/21/2013

Anthony was super. He let me know what he was doing every step of the way, he gave me multiple options on how to fix the problem and let me know about safety regarding my garage door. I will use Precision again for our next maintenance issue or repair.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Helm. Our aim is to educate our customers about their garage door so we can come to the best solution. Anthony does a very good job. Please tell others about your experience with Precision Door.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Repair

Product: Springs

RAYMOND PETERS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill Adamini seemed to know his stuff, and seemed to take care to do the job right, and was very willing to answer questions. He was also friendly, as was the trainee that was with him. Sorry, I don't recall his name.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Peters. We have two goals we try to accomplish. They are to "fix your door right the first time" and for our customer to be 100% satisfied.

Service: Broken Garage Door Spring Repair

Product: Springs

TED BUSH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 03/20/2013

I had an ancient Genie opener on its last legs and a track that was off kilter enough that the door opener couldn't fully lift or lower my solid wood garage door. A different vendor had tried to adjust the track but only made the problem worse. Precision installed a new opener, tweaked the track position and cleaned up the workspace. I am happy to have a working door again and was pleased with Precision's service.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Bush. One of our goals is 100% customer satisfaction. Please tell friends and family about your experience.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

anthony pfeiffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Elyria, OH 03/20/2013

Ryan and Nick were professional. They answered my questions. I felt they were like new friends. I am impressed with their service.

Response from Jeffery Ware Business Owner

Thank you the speedy response Mr. Pfeiffer. We do our very best to provide courteous and professional service to our customers. Thank you for choosing Precision Door.

Service: Garage Door Repair

Product: Opener

Michael Sands

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorain, OH 03/20/2013

I really liked the experience with your company. Bill is also a very good tech.

Response from Jeffery Ware Business Owner

Thank you for taking time to review us. We are happy that Bill was able to solve your garage door issues

Service: Install Garage Doors

Product: Garage Doors

Michael Sands

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorain, OH 03/20/2013

I really liked the experience with your company. Bill is also a very good tech.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with both Precision and Bill. We appreciate your business.

Service: Install Garage Doors

Product: Garage Doors

Michelle Braun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 03/20/2013

Arrived on time. Professional, friendly, helpful. Very happy, and super excited about my new door that will be installed April 5!

Response from Jeffery Ware Business Owner

Thank you for the speedy response. Our goal is 100% customer satisfaction. We hope that you enjoy your new door when it is installed. Thank you for choosing Precision. Please tell others about your experience with Precision.

Service: Garage Door Repair

Product: Garage Doors

barbara flavors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/18/2013

Hi there Jason Schwarz did a wonderful job fixing our garage door and Barbara Flavors Mother) and the Son David Snell were very happy of the results of the repair of garage door, but I have a one more question to ask is when a repair person finishes a job is that person suppose to give you a receipt. Let me know

Response from Jeffery Ware Business Owner

We are pleased you are happy with the work done by Jason. As for the receipt, you should have received it via email. If you did not receive one please let us know and we will make certain that you get one. Thank you.

Service: Garage Door Opener Repair

Jerry Madasz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, OH 03/18/2013

Great to see Bill again and see photos of his beautiful daughter born since his initial visit. It is heartwarming to see a young man of integrity whose pride in his work is only superseded by pride in his family! Thanks for retaining a quality staff and offering same-day service.

Response from Jeffery Ware Business Owner

Thanks for your feedback Mr. Madasz. It is obvious that Bill made a lasting impression on you also. He has that effect on most people he comes in contact with. We plan on keeping Bill around for awhile. Thank you for choosing Precision.

Service: Garage Door Opener Repair

Product: Springs

Quintis Stubblefield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/17/2013

Replaced springs and installed Liftmaster opener.Technician was very professional in the demonstration of all phase of the repairs and installation. He was efficient and very helpful of questions I had.Fast and courteous.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Stubblefield. We do our best to educate our customers so they are able to make the best possible choice about the repair of their garage door. We are glad your experience was a good one.

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Garry Meinke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eastlake, OH 03/14/2013

Your technician, Jason, that came to our home to repair our garage door was courteous, pleasant, helpful,timely, knowledgeable and efficient. It was indeed a pleasure to have him in our home. The door is not only repaired, but works better and more quietly than ever before. We would recommend Precison (and Jason) to anyone who had this type of problem.

Response from Jeffery Ware Business Owner

Thank you for taking the time to review your experience with Precision and Jason in particular. We try to accomplish 2 things at each job. We want to fix "the door right the first time" and we want you to be 100% satisfied. Please share your experience with others.

Service: Garage Door Repair

Product: Springs

Jim Urmetz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

everything fine. no problems

Response from Jeffery Ware Business Owner

Thank you for your comments.

Service: Garage Door Repair

Product: Springs

Lisa Friedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 03/13/2013

I just used Precision Door to fix my garage door. The company was fantastic. I was very impressed with the company from making my appointment to when the service man left. Ryan was very friendly and professional also. I highly recommend Precision door and will tell all my neighbors about my experience. Thank you.

Response from Jeffery Ware Business Owner

Thank you Mrs. Friedman. We do our best to make sure our customers are 100% satisfied and we want to "fix the door right the first time". Please share your experience with others.

Service: Garage Door Opener Repair

Product: Opener

Dr. Michael Pap

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great experience with Precision Door!! Matt was very professional. He explained what needed to be done and why and then got the job done. I will definitely send more business their way!!

Response from Jeffery Ware Business Owner

Thank you Dr. Pap. Matt is one of our best technicians, he is very thorough and professional. Please do tell others about your experience with Precision Door.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Install Garage Doors

Jim Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 03/07/2013

Very professional and helpfull

Response from Jeffery Ware Business Owner

Thank you for reviewing Precision Door. We encourage our techs to be professional and courteous.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Ann Bertram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Berea, OH 03/06/2013

STILL WAITING FOR AN INVOICE! HOW DIFFICULT IS THIS ? I have called and emailed.BAD customer service.

Response from Jeffery Ware Business Owner

We apologize for any inconvenience you may have experienced with Precision. Please do not let this one incident deter you from using us again in the future. Our business is largely driven by customer service. We normally don't drop the ball, but it seems as if we did this time. Again I apologize.

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Angel Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 03/05/2013

Fantastic job I am extremely happy and will recommend! Service was fast too!!! Thx

Response from Jeffery Ware Business Owner

Thank you Mrs. Jacobs. It is good to hear we are accomplishing our goal of 100% customer satisfaction. That is what drives our business

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Repair

David Daugherty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was happy with your service and especially the timeliness and expertise of the technician. I may need further work done to the door and would certainly have you guys back out to do it.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Daugherty. We do our very best to provide prompt, professional service. Please do call on us again.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

leon putnam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 03/03/2013

I would give him a 5. He examined/showed me/and explained what was damaged, and the repairs recommended. He also explained my options, and cost for any parts needed. I was very satisfied with his work.

Response from Jeffery Ware Business Owner

Our goal is 100% customer satisfaction.

Service: Garage Door Repair

Josh Skraba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakewood, OH 03/02/2013

We were very satisfied with our service. Ryan made sure to call ahead and confirm his arrival time. He showed up right when he said he would. I was very impressed how quickly Ryan was able to diagnose the problem and recommend a solution that worked with our budget. He performed the work within 90 minutes as promised. He was very professional and knowledgeable about the products available. We will most certainly request Ryan from Precision Door for any future work. Thank you!

Response from Jeffery Ware Business Owner

Our goal is 100% customer satisfaction and "fixing the door right the first time". Please call on us again.

Service: Broken Garage Door Spring Repair

Product: Springs

Darrell Dunnicliff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/02/2013

Nothin' but "HIGH FIVES" for the work performed by "Brotha Matt"! I required service for a broken spring & at the same time asked to have a new garage door opener installed. Matt arrived on time and in approx. three hours time he had replaced two springs and installed the opener. VERY PROFESSIONAL work. My garage doors have never sounded better - a customer for life...

Response from Jeffery Ware Business Owner

Thank you Mr. Dunnicliff. Matt does an awesome job. It is good to know we have another customer for life.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Meg Rusnak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 03/01/2013

I cannot say enough good things about Precision. Bill Adamini was amazing! I had to have a new garage door installed and Bill was educated, professional and never pushy. I felt extremely comfortable and confident that I made the right choice with having Precision and Bill handle the install. I was always made aware of arrival time, which is so helpful when working full time. I was able to meet Bill at my house, and have the install taken care of within 2 days of my first call. My new door looks fantastic. The work Bill performed is outstanding. He was organized, on top of his game, and cleaned up when the job was completed. I will definitely recommend Precision to everyone I can, and I will definitely use them again for any future situations. Needless to say I was impressed and my faith was restored in customer service, and affordable home repair. Job well done. Thank you!!

Response from Jeffery Ware Business Owner

Thank you very much for this awesome review Mrs. Rusnak. I have responded to many reviews, but none so glowing as this one. We are very pleased that Bill was able to provide you such a high level of customer service. Please do not hesitate to call on us again and tell others about your experience.

Service: Install Garage Doors

Product: Garage Doors

Ann Bertram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Berea, OH 03/01/2013

I am going to wait to give you my review, as I'm not 100% sure yet. Matt was great. BUT, he was here on Tuesday it is now Friday and after emailing your company and calling I still have NOT received my invoice which I was supposed to get the day of service. The email works because I got my appt. confirmation,this feedback email and an automated email. Although this may seem trite it is now bordering on irritating. After spending nearly $1,400, I feel a receipt would be nice for my records. So far the door is working great and I hope to send in a 5 star review for your technicians' sake.

Response from Jeffery Ware Business Owner

We truly apologize for your inconvenience Mrs. Bertram. No, it is not trite, you spent a substantial amount of money. We dropped the ball on this one.

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Patricia Kurdziel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/01/2013

We are very pleased with the service we received. The door is so quiet now. Matt was friendly and accpmmodating. Thanks.

Response from Jeffery Ware Business Owner

Thank you for taking time to write this review.

Service: Garage Door Repair

Beverly Kan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt was very personable, arrived when expected, and finished the job quickly.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Kan. We do our best to provide professional and courteous service in a timely manner. Thank you for choosing Precision.

Service: Garage Door Repair

Product: Rollers

Michael Sands

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorain, OH 02/28/2013

bill was very informative and help me way out several options. I ended up ordenew door which will be installed today. bill had great things to say about the company and it's obvious you treat your employees very well.

Service: Garage Door Repair

Product: Springs

KRISTINA IVAN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 02/28/2013

After awful experiences with other companies I called Precision...they were friendly, on time, knowledgeable, and just generally wonderful! I would highly recommend them!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Ivan. We are glad we were able to solve your problem. At Precision our business motto is 100% customer satisfaction. Please recommend us to others.

Service: Garage Door Repair

Leona Oreskovic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Northfield, OH 02/28/2013

This is the second time I used your service. I was happy with the service the first time; and again, I was very happy this time too. Your tech was due between 8a-10am; he called me 8:13am and was here by 8:30am. He was professional and courteous and very polite. He got right to it and fixed the chain on the garage door opener. Then helped me reset my outdoor keypad. Again, excellent service provided, couldn't ask for better. I would recommend your company to others.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Oreskovic. Our technicians are always prompt,courteous and professional. Our goal is 100% customer satisfaction. Please continue to use Precision Door for your garage door needs.

Service: Garage Door Opener Repair

Product: Opener

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Greater Cleveland Area (216) 273-6733
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Lorain County (440) 328-8043
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Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125