My experience with Precision started with the Technician - Zoran Javanovic, a very affable and knowledgeable representative of his company. I did check him out on your website prior to his arrival and so I knew what to expect. I am glad to say that the real person exceeded my expectations. He was dedicated to the effort of explaining my situation. Although I knew that my garage door opener was broken, I did not know that essential hardware needed to roll the door up and down was very, very compromised - a bigger problem to be sure. Interestingly enough, my new understanding of "Garage Doors 101" was very useful to me when it came to evaluating another company's proposal for fixing my garage door difficulties. His repair was efficiently done and I am thrilled to have a whisper-quiet garage door back in action. Thank you, Zoran.
Response from Jeffery Ware
Business Owner
What an awesome review. Thank you Sue. In one paragraph you were able to summarize what makes us different from our competitors. We REALLY care about our customers. We try to educate our customers so they are able to make well informed decision about repairing their garage door. Thank you for choosing Precision and please tell others about your experience with Precision Door and Zoran.