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Anthony Wise

Anthony Wise
Technician
Reviews: 656
Average: 4.92 stars
Background: 9/24/2012
Drug Test: 9/24/2012
Anthony Wise has received 656 reviews, averaging 4.92 Stars:
1 2 3 4 5

Anthony Wise's Bio:

Anthony is a loving husband and a proud father of two teenage boys. He enjoys spending his spare time producing music videos for local artists but always makes certain he has time to watch his favorite sport teams play. Mr. Wise looks forward to a delicious home cooked meal that isn't complete until dessert is served.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi, I would like to say that Paul was very professional. He has a great attitude and made me feel like a valued customer! He was very honest in answering my questions and made feel very comfortable in making a informed decision!: Keep up the good work!

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision and Paul. Our technicians are very courteous and professional. Paul is especially good in helping customer make an informed decision about their garage door.

Anthony Wise Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi, I would like to say that Anthony was very professional. He was on time, has a great attitude and made me feel like a valued customer! Keep up the good work!

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with us. You are a valued customer.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our service tech was awsome, very friendly,quick, very happy with his service, would recomend him to anyone thanks.

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A Response from: Jeffery Ware

Thank you for taking time to write this review Mr. Strong. We are pleased Anthony was able to provide a good experience for you. Please tell others about Precision Door.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony did a great job. He did a rebuild of the door replaced springs,rollers, bearings,and cable in an hour. He called when he was 15 minutes out. He double checked that no debris was left on the floor.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Petrich. Thank you for choosing Precision Door.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage doors open perfectly, smoothly and quietly! Anthony Wise was waonderful at explaining service and replacement options to me!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Strieter. We are pleased your experience was a good one.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service; Anthony was very pleasant and knowledgeable.

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A Response from: Jeffery Ware

Thank you Mrs. Poth. Customer satisfaction is our goal.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Very professional. We appreciated Anthony's careful explanation about needed repairs.

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A Response from: Jeffery Ware

We are pleased your experience was good one Mrs Jones.

Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The staff were knowledgable and friendly. They quickly resolved my problem and made sure everything was tip top before they left. I am very happy with the service and would definitely recommend this company.

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Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jim here we go again, Another great review for your team. Last time it was Bill Admaini this time it is Anthony Wise. Tony did a great job of explaining why and how my garage door was first installed by another company. He explained several options that I could take to get my failing circuit board to work on a 13 year old motor. The right decision, even though my wallet is screaming, was to get a new opener unit and drive belt. Fast, professional and he made sure I had a key entry along with two remotes. Fantastic expeditious work. I have several chores today and I now have time to do them. Brandon (trainee, I think) and Tony jumped in there and got the job done. I can tell that Brandon is astute and willing to go the extra mile. Tony is on top of his game. Good bunch of guys at your company. And now I've met three of them. Good luck over the years to come. Thanks, Tim

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Detling. We appreciate your continued loyalty and will continue to provide the level of service that you have come to expect.

Anthony Wise Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We chose Precision due to highest Angie's List Ratings. Called because garage door would not open. Technician arrived promptly, fixed issue and installed new opener. Work was efficient and professional.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Franceschini. Angie's List is a great referral source for us. We are pleased your experience was a good one.

Anthony Wise Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was a follow-up call to replace the seals. Anthony showed up right on time and just like Ryan who service the door four days earlier the professionalism was outstanding. Anthony explained everything he intended to do so we understood before the actual work was done. I would certainly recommend Precision Door Service to anyone.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Anthony Mr. Beckenbach. Our goals and "fixing your door right the first time and for our customers to be 100% satisfied when we are done. Thank you for choosing Precision.

Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service and stand by their warranty. Technicians have been well trained and polite. Original installation - 5 star Follow up over a period of several years for cable problems resulted in prompt service and service was covered by their original warranty.

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A Response from: Jeffery Ware

Thank you your comments Mrs. Kimble. We do our best to provide prompt, professional service to our customers. When a warranty issue arises we stand behind our guarantee. Please share your experience with others.

Anthony Wise Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience. Anthony the technician was very professional. He came to give me an estimate but was prepared to do the job. I gave him the okay an hour and a half later my door was as good as new. This was a very old heavy wood door that is now perfectly balanced and goes up and down very easily.

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A Response from: Jeffery Ware

We are pleased that you had a great experience Mrs. Cook. Our goals are to "fix your door right the first time" and for our customers to be 100% satisfied.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I made the call to company, ihad same day service. Mr. Wise checked the problem , installed the new opener then explained how everything functioned. I was pleased with the service

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Masaveg. We appreciate your business.

Anthony Wise Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

With a broken spring, it was great to get a same day repair. Being able to call in at 7:30am, before most services are even open, was also convenient. The website provides a lot of helpful information. Anthony was right on time, very friendly, professional, knowledgable, neat, and finished in 90 minutes. A la carte part replacement added up quickly, so we went with the rebuild. Although my garage door was the last thing I wanted to spend money on, I feel like the higher quality parts have added value to our home.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Temple. You definitely made a wise decision to rebuild your door. You can rest assured it will operate better than ever.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am a member of Angies List and Precision has great reviews so I made an appointment because our spring busted on the garage door. Anthony Wise came and did a terrific job was very knowledgeable and answered all our questions. the product (springs) were so much better grade than what we had. He explained about the rebuild program and we decided to have him come back and do that and also replace weather strip on bottom. we would request Anthony again

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Elshaw. Angies List is a great referral source for us. Anthony does an excellent of explaining all th options available to the homeowner. We are pleased your experience was a good one. Please share your that with friends and family.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We called Precision to fix our garage door that would not open. The technician was super especially since the door decided to open just when the tech was approaching the closed door. He checked everything, told us it could possibly be a circuit breaking going bad.... I would call on Precision for sure next time we are in need or when we decide to install a new door. Many thanks for a very prompt and professional rescue. R.

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A Response from: Jeffery Ware

Thank you for being diligent in writing a review for Anthony. Please share your experience with others.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I want to thank Anthony Wise for his professional service to us with our garage door. Precision was very prompt in coming to our rescue and Anthony was very professional and competent. I would most assuredly call on Precision again for repairs and consideration of new garage door when the time comes. Thanks again, Anthony!

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A Response from: Jeffery Ware

We really appreciate you taking the time to share your experience with Precision and Anthony Mrs. Hammer. I will certainly share this review with Anthony, I am sure being considered a hero will encourage him even more.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a spring break on our garage door and Anthony came out to fix it. He immediately noticed other problems with the door which could lead to much more severe issues. He presented us with all our fix options and the price points for each. We quickly came to an agreement on what needs to be addressed. Anthony was done with the fix within an hour and the door is now working better than it did before. All along he was very friendly and professional.

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A Response from: Jeffery Ware

Thank for allowing us to service your garage door. We try to do what is in the best interest of our customers. Anthony does an awesome of explaining the different options to the homeowners so they are able to make a well-informed decision.

Anthony Wise Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony was timely, polite and thorough during this service call. He took the time to be sure everything was explained and tested when he completed the work. Thank You!

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A Response from: Jeffery Ware

Thank you for your feedback. We are pleased Anthony provided you a good experience.

Anthony Wise Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I just needed a quick follow-up service to install the battery backup for my new opener. Anthony was prompt, professional, and courteous. The installation only took a few minutes, but Anthony explained everything and answered all my questions.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Dimarco. Well informed customers are usually happy customers. We will always spend a few extra minutes to ensure all your questions are answered.

Anthony Wise Service Provided:
Garage Door Opener Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I feel like I was truly taken. The spring broke, I needed it replaced. The service call price was never discussed on the phone - $65 no matter what - then they charged me $185 PER spring. Then he wanted to sell me a host of other items that would total the bill to over $800... Later in the day I learned that I was over charged considerably compared to other door companies in the area. I would never recommend to anyone. What a rip off. Go someplace else!

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A Response from: Jeffery Ware

We are truly sorry you feel that way Mr. Antolik. There are a few issues going here. First, let us address the service call. All service companies charge a service call fee for coming to a customers home, usually more than $65.00 whether work is done or not. Secondly, our springs cost $185.00 because they're higher quality of spring than our competitors and last many years longer. Also, our technicians look not only at what is broken, but also parts that are worn and will cause the door to malfunction in the future. Our goal is to "fix the door right the first time", so the homeowner doesn't have to worry about it again. Lastly, it is quite unfair to compare us to the other garage door companies in the area because they do not provide the same level of service that we do. Please, compare us to someone that has 24hr emergency service, that offer lifetime warranties and have trained technicians. I hope that over time you will come to realize that you paid a fair price for what you received.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony arrived on time, was friendly, professional and completed the repair quickly. I will use and recommend Precision Garage Door in the future. Rich Opalka

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Anthony. We strive to provide prompt, courteous and professional service to our customers. Please do recommend us to others.

Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony was very efficient, timely, courteous and knowledgeable about our repairs.

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A Response from: Jeffery Ware

Thank you Mr. O'Brien for your feedback. Anthony is very conscientious about his work.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was professional and a really nice guy, who looked to fix the problems with my door and not try to find other problems to kick up the bill like other companies do. He worked quickly and effiecently and did a great job. If I ever have any more problems with my garage door or look to put a new one in, I will definitely call Precision Door.

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A Response from: Jeffery Ware

Thank yu for taking time to review your experience with Anthony. Customer satisfaction is our goal. Please call on us for future garage door issues.

Anthony Wise Service Provided:
Garage Door Repair

Product:
Cables

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony was courteous , knowledgeable and very professionally. He installed a Liftmaster garage door opener in a very timely manner and we are quite pleased.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Weaver. We hope you enjoy your new opener for many years.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony was very courteous and knowledgeable about his job and answered all my questions politely. It was a good experience.

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A Response from: Jeffery Ware

Thank you for choosing Precision Door Mr Dychko. We want our customer to be 100% satisfied.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony did a great job in promptly replacing the broken spring coils in my garage door opener and lubing the hinges. He was punctual and made me feel good about Precision honoring their lifetime warranty...I paid only for the labor. I would recommend Precision to anyone who needs to have a garage door either replaced or repaired. Sincerely, Russ Molnar

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Molnar. We stand behind our lifetime warranty. Please don't hesitate to call on us for any garage door issues.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found about Precision Door through our membership with Angie's List. The technician, Anthony Wise, arrived early, after calling ahead to see if that was okay. He explained the company, its goals, and the issues with the garage door. I had some budgetary concerns about additional work that was recommended; but the information provided, as well as the current discount, clearly showed that I would save money in the long run. All of the work was done quickly and Anthony was professional and personable. I am very satisfied and have already recommended the company to a friend. Thank you!

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A Response from: Jeffery Ware

Thank you taking to review your experience with Precision Door and Anthony Mrs. Meggitt. You made a wise decision in following Anthony's recommendation. Our goal is for you to have some peace of mind that your door will work every time you press the button. thank you for choosing Precision and for recommending to others.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hello, Anthony Wise came and installed a new garage opener at my house on 7/1/2013 at approx 9:10. It was late but he didn't mind doing the work. He was very pleasant and explained the difference between the 2 garage door openers he had on his truck. Once I decided he went to work. He apologized because it took longer than expected. Here it was at 10:20pm and he is apologizing to me because it was taking him longer than he thought it would. I told him nothing ever goes right and I appreciated him doing this so late. When he was done he helped my roommate program her car for the remote. It took him no time at all to figure it out. It was very refreshing to have a service technician that was pleasant, happy and more than willing to go above and beyond what his job was. He is an asset to your company. I have used another company for my garage needs but have recently been very unhappy with the services they have been providing. With the pleasant experience that Anthony conveyed on behalf of your company, you have a new customer. I did not receive an assessment card but wanted to express how pleased I was with Anthony. Thanks for the copy of the invoice as well.

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A Response from: Jeffery Ware

Thank you Mrs. Seuffert. Anthony reflects the spirit of our business. We put our customers first. Our goals are to "fix your door right the first time" and for you to be 100% satisfied. Sometimes we need to go the extra mile in order for that to happen. As a result of the service you received I will hope that we will become your service company of choice from now on. Thank you for allowing us to be of service to you.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125