Read what people are saying
about Precision Garage Door

Impressive service. Received a confirmation email regarding my appt., informing me that John Gilles would be the technician scheduled. He arrived promptly - right on time - and was thorough, courteous, and knowledgeable. Really impressed! Wish all contractors were like this. Thanks Precision

- Kathy in Strongsville

John was here within 45 minutes of my initial call. Showed me what happened and what needed to be done. He was very professional. Although my initial thoughts on the price was surprising. Once he explained what needed to be done I understood. I am having the work done tomorrow. But I’m pleased with the service so far.

- Don Kopp

Paul came out to repair my garage door opener. Hos technical knowledge was impressive on its own. But his customer service was fantastic. He conducted an inspection of my opener and determined what was wrong, but went further by offering me options on how to correct the issues. Everything from a simple repair of the current equipment to a full replacement of the entire door and mechanism. Truly a professional from a top notch company. I will certainly be recommending you to friends and family

- Alan Justice

Very fast, friendly and reasonably priced service!! I will definitely use again for my garage door needs. John was very friendly and thorough with very professional explanations of the job needed! My spring broke on a sunday, of course not convenient for many companies, and the 24/7 service is excellent.

- Lee G

Extremely satisfied with the work Paul provided. After inspecting the garage door, he explained work required to complete the repair and recommended part replacements to preclude future problems. Paul was very friendly and professional. Furthermore, it was obvious that he enjoyed his work and wanted to provide a top notch job. Would recommend Precision to anyone needing garage work.

- Terry Danko

Your technician was exceptional. He provided options and was prompt, courteous, and professional. He replaced the damaged units the same day! Thank you Z.

- Chris Mapes

Excellent service, prompt & courteous.

- Ronald Bukowski

The technician, John, was on time, very courteous and friendly. He installed a new garage door opener and explained everything to my understanding. Highly recommend. ! Thank you

- Ruth Trask

As always work was done correctly the first time Zoran did a great job

- Allan Malvicino

Will did a fantastic job diagnosing the problem with our garage door (broken spring) and notifying us of the other issues with our 25 year-old builder grade garage door. We decided to replace the entire garage door and are very happy with how Will and the company handled a manufacturer's error with the door color. We would highly recommend using Precision Door and requesting Will as your technician!

- Laura Painter

Tony was friendly and informative about the problem we had with the sprocket breaking on our 25 year old garage door opener. He presented the options, and he preformed the service effortlessly and quickly. We have used Precision before, and would highly recommend them

- Jerry Sikorski

Paul was very nice and got to my home quickly. He was able to fix up the garage in no time.

- Joseph Mckeon

Because of convenience. John was extremely personable.

- Brenda Rarick

Quality repair job. Repairman extremely courteous and personable. Labor charge very reasonable. Highly recommend.

- Charlie Flores

I called at 11:20am & a technician was there within an hour. He was polite, prepared & went above and beyond to make sure I was satisfied. He Finished within the timeframe he estimated. I would absolutely recommend to anyone who values those qualities

- Rob

We had a broken spring on our garage door. I was very happy with the prompt response from the technician arriving within 2 hours of our call. We were made aware of when he would be arriving. He was very thorough and explained things well.

- Jennifer

They are the best. Always in time and efficient.

- Ellen Greenberger

Technician Anthony Wise showed up promptly and was very courteous and efficient, finishing up in less than an hour. Walked us through the features of the new opener. Great job. Very satisfied.

- Jim S

We were so happy with our new opener installation! John was knowledgeable, helpful, and did excellent work. We will never use anyone else.

- Brian Howell

Terrific service by Anthony Wise ! He arrived early and did a great and thorough job on my garage door maintenance.... very professional and I highly recommend his work.

- Tim Fello

I cannot possibly portray my disgust at the customer service I have received from Precision Door of Cleveland. A technician came out to service our door last week and charged us a significant fee ($750) to do more work than we had planned on doing. The following day, our door would not close. This obviously presented an issue considering, with plenty of possessions inside, we could not leave our garage door open indefinitely. We called the company and were told by the operator that she didn't have the authority to 'double-book' someone to come fix it. We were assured she had left messages with the manager/owner and he would call us back that evening. This was Friday afternoon. Monday, still no one from Precision had called us back. We called again Monday evening and were told again a manager would call us. It's Tuesday afternoon and still nothing. I realize this company has plenty of good reviews - and I'm sure their technicians are talented people who do good work - but to have management and ownership that is so careless and neglecting when it comes to their customers' safety and well-being is simply abhorrent. DO NOT SUPPORT THESE CROOKS.

- Jeff Walcoff

Will was very helpful and identified our problem quickly. He determined our opener could not be fixed and had to be replaced, but cautioned us that a new opener could be damaged by the current state of our garage doors. He walked us through our door options, made a few recommendations based on our home design, and finalized a package (door and opener) that would solve our grarage door problem. Thanks Will, appreciate all your help!

- Gary & theresa Ljubi

Fast service, courteous service man, totally satisfied !

- Robert Trask

I give this company a 5 star rating. This is the 3rd time we were in need of their services. Everyone is very professional, the technician was very knowledgeable and got the problem fixt in a short time. It is always a pleasure to do business with Precision Greg & Elke

- Greg Skelton

William Coad was out on March 18th to fix our garage door. It had slipped out of the track due to door panels being frozen shut and it opening askew, several of the rollers had come off. He had the door reset in about 20 minutes. He was very polite and informative! Thank you for your prompt service!

- Michael Romanik

All was as advertised. Zoran did a great job in explaining our options, and when we made a choice, he installed new springs and a new opener right away. He showed us how to use our new controls and made sure they worked before he left. He also told us items we did not need to replace and some that are not necessary but may make the opening / closing process smoother.

- Paul Contoveros

We have used this company on two occasions, they were timely and work was done very satisfactory. Yes, we would recommend their services. The Pannells

- William Pannell

Zoran came out on time and quickly analyzed the problem. Repaired garage door and went over cause of the problem and what would be needed in the future to prevent future problems. Charged the minimum amount for the service call. Very satisfied and would recommend to others.

- Thomas Toth

Installer was prompt, courteous and knowledgeable. My only issue was the cost. I was quoted $185 to replace my broken door spring but the installer said he couldn't replace just one spring so it was twice as much to replace the broken one plus the spring that wasn't broken. And because their new springs mounted to the center plate differently, they also replaced that (another $90 for that little piece of metal) to bring the total bill to $460.

- Bob Rensel

John was very professional and did a great job installing a new opener.

- Frank M