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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4601 reviews, averaging 4.93 Stars:
Olmsted Township, OH
Kirtland, OH
We could not be happier with Precision! When our opener springs broke on a Sunday, leaving our garage door inoperable, we called Precision- fearing the dreaded extra charges for weekend/holidays. The Precision representative that we reached by phone was polite and was able to schedule a service visit the same day. I called around 10 am and our appointment was set for between 8-9 pm, but our technician, Bill, called me about 15 minutes later to see if earlier would work. Bill actually fit us in that morning! He was wonderful. He quickly diagnosed the problem and replaced our springs. He was highly knowledgeable, efficient, and polite. Bill was able to easily pull up our account history because Precision uses today’s technology, so everything is accessible on computer tablets. The only cost that we incurred was the service call fee because our broken springs were covered by the lifetime warranty and there was no extra charge for weekends! Yay! Thank you Bill for you excellent(and quick!) service. We are so happy we chose Precision!
- Denise Mooney
Strongsville, OH
Paul was awesome! He does a great job and he's friendly!
- Russell Ballado
Cleveland, OH
Was very happy with the service provided by Bill. He was here within an hour of my initial call and installed the springs within a timely manner . Would definitely use Precision again. On another note, kinda upset that when they sent this survey form it contained a $100 coupon that I could have used if I had received it at the appointment confirmation. It was only good at the time of service...
- Ralph Derose
Kamm's Corner, OH
Z was great. Very knowledgeable and explained everything to my satisfaction. Will recommend to my friends and family.
- Eileen Hamblin
Avon, OH
Called for opener battery back up service Bill A., technician, came the next day, replaced the battery backup, changed both light bulbs, made sure the system was fully functional, and took the slack out of the electrical cord. Very efficient and super nice guy. This is my 3rd encounter with Precision and they've all been great experiences. Thank you.
- Ruth Kroll
Eastlake, OH
I wanted to thank Precsion for their quick service in the handling of my garage door repair!! Their prompt and courteous was muchly appreciated. My serviceman name was Anthony Wise. He called upon his arrival, which was earlier than expected. I had a online coupon he honored, as well as, another one, and an extended warranty. I definitely would use this company again, very professional????
- Donna Stanfield
Solon, OH
I don’t know about the price but the service was prompt (called at night - got appt next morning) and fast (about 1hr). Also comes if you want with lifetime warranty. The service technician was knowledgeable and was able to provide common sense suggestions.
- Alex Andrei
Bedford Heights, OH
I choose Precision because they are very professional, kind and courteous. My bulbs in my liftmaster needed changing and since I could not do it myself I called for service. Paul arrived on time and had the job done quickly. I give them 5 stars.
- Ruby Tippens
North Ridgeville, OH
Had the company out in 2006. Tech suggested a complete overhaul. It was pricey but we had the money at the time, and it was lifetime warranty, and we weren't planning on moving anytime soon. May have paid for itself on Friday when I needed a spring replaced
- Randy Gaddis
Strongsville, OH
We were very pleased at the prompt same-day service provided by Precision. The technician, J. Franks, arrived when he said he would and did a through inspection of our garage door system, he explained what work was to be done and why the work was needed, and told us upfront what the total cost would be. Mr. Franks did the repair work and new cable installation in a very professional and efficient manner. He answered all our questions. We give Precision and Mr. Franks a 5 Star rating and recommend them to anyone for a top-notch job at a fair price. Thanks !
- Ronald Myers
Cleveland, OH
Precision Door was extremely convenient, timely and reasonably priced. I called them for a quote at 9pm on a Friday night and they were out Saturday morning to install the garage door. The technician Anthony Wise called me to make sure he could arrive early for the appointment and was fast and courteous when installing the door. Anthony took his time to show me all the functions of the door and common resolutions and trouble shoots that could save a future call. I highly recommend this company for installing your garage door!
- Patrick Clair
Lakewood, OH
Anthony Wise came out this morning to repair my garage door. He was excellent...professional, friendly & explained all of my options. I will recommend your services!!
- Pauline Lewis
Strongsville, OH
Anthony called to let us know he was 15 minutes away. He was here 10 minutes before the scheduled appointment.He went over our options on the repair service. He explained in detail the repair which we chose. Anthony told us the time it would take to do the repair.I would recommend Precision Overhead Door.Anthony was very professional and personable.
- Richard Persico
Cleveland, OH
Anthony is very nice, skillful, quickly located the problem and fixed the problem. Much appreciated his great job!
- Peter
North Olmsted, OH
Excellent Service Arrived on time completed work in a timely manor
- Dave Randolph
Brook Park, OH
I called for service because I thought the problem was the opener, which we purchased December 2016, but it turned out to be the springs. The technician was very nice and helpful. His name was Will Coad. I did think the price was a little high, but I had to have the work done. I told Will that when we got the opener in December we never received a manual with it, he told me he would let you know and you could get one for me.
- Rich & monika Cwiklinski
Product:
Cleveland, OH
We realized our door was broken on Friday, we called Saturday morning and by Saturday evening all was fixed. Fast, easy, good communication, and friendly. Everything was explained, I was given options and there were no surprises. Even some slight adjustments made at the end of the job to make it better when we talked it over. Great service, happy to recommend and will use Precision again!
- Rick Ortmeyer
Strongsville, OH
As always, Precision Door comes through! The spring on our garage door broke. A quick phone call and they were there to make the repair. Our technician, Zorn Jovanovic was fantastic. He has a great personality, never tries to oversell and his work is always complete and on time. I would highly recommend Precision Door to my friends and family.
- Timothy & connie Konczal
Cleveland, OH
I had the molding on the bottom of the garage door replaced. The Technician was excellent. I give him 5 stars. My only issue was that I called the company the day before and asked that they made sure that the technician also bring the molding that goes around the door and they assured me that he would have it all on the truck He was never notified and did not have the molding. However, he did tell me he would replace it another time and not charge an additional service fee.
- Joy Landis
Cleveland, OH
Anthony, the "Wise" guy, was very helpful in determining the problem and fixing the chewed up wire from some frantic beast in our garage. However, you need to put these bright minds that work for you, Precision Door executives, to come up with a solution to a what seems to be a re-occurring problem besides getting rid of uncontrollable elements (critters), and shoring up the wiring with some kind of reinforcement so we won't have to forego our next vacation because we paid you that much.
- Rosalind Gauchat
Strongsville, OH
Anthony was wonderful. Great service and knew exactly what was needed. He was even early! He did a very good clean up - took all the replaced parts and gave advice on hedge yearly care. In the future we'll be sure to use your services again - thank you so much and Anthony is a very good man. You are lucky to have him on the Precision team!
- Deb and Mike Collins
Bay Village, OH
Precision was just as good repairing our garage door as they were installing it 11 years ago - top notch. Great customer service and the repairman was prompt, courteous and thorough. I would, again, recommend Precision to anyone in need of a garage door.
- Kevin F.
Westlake, OH
Bill Adamini was the technician. I was absolutely pleased with his work. He quickly diagnosed the problem, got the new part (power door lock) and installed it. He also re-programmed my built-in Lexus garage door opener. I have purchased a new garage door and a LiftMaster direct drive opener from your company over the last few years and have always been pleased with your work.
- Kenneth Haseley
Broadview Heights, OH
I am very pleased with the door opener. It has worked extremely well for 6 years. The current problem was just one of adjustment, although a worn wire had to be replaced. Your repairman was on time, cordial, and efficient. The problem was resolved in no more than a half hour. However, the charge was $65 to show up and $65 for labor. I paid for a life-time warranty, and I thought the charge was too much. He very quickly reduced the charge by $65 dollars. I don't feel that is a good way to do business. It made me feel like there was an attempt to take advantage of me because I am a senior. If I hadn't said anything, I would have paid $130 for a half-hour job.
- Chuck Morrow
Olmsted Township, OH
Great customer service. The tech - John - was great and really pleasant and went above and beyond. I would definitely use them again.
- Jason Politowski
Lagrange, OH
What got my attention when doing a google search was the 24/7 and they came out the next day. My spring broke and i could not get out, worried on how I'm going to work the next day. Today they came out at the exact time to put in a brand new door and finished when they said. They never make you feel like you need to buy anything, no pressure with this company. These are the nicest people I have ever met. Will always do business with them and refer them. 5 stars for me *****. Both times they went above and beyond. *Christine Bors*
- Christine Bors
Product:
Independence, OH
I am very pleased with the garage door I had installed by Anthony. it really enhances the front of our ranch. i found your company in the phonebook. I opened to garage door service and immediately saw your ad.Being able to see the employee who was coming to our home was wonderful. Anthony Wise described the problem and how it could be fixed and left the choice up to me. No pressure. Great installation. Would recommend your company.
- Sylvia Mullins
Bay Village, OH
John did an excellent job. Called ahead, arrived in the time window, was very knowledgeable about our garage door and got the problem fixed promptly. Great experience with Precision Doors!
- Nathan Woos
Olmsted Township, OH
bill was wonderful. very professional. he is an asset to your company
- Vicki Furuki
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Excellent, fast, polite, and expert service, but a little pricy.
- Bill Milau