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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4601 reviews, averaging 4.93 Stars:
Westlake, OH
Cleveland, OH
Arrived on time. Quickly assess what was needed. had three options for me to choose from a few minutes later. That evening I had a new garage door opener within repairs on the door. Silent and as smooth as ice. What a wonderful experience.
- Kathi Piergies
Product:
Fairport Harbor, OH
Anthony did a great job. He was on time even early so that was great. Had the parts needed to replace our garage door opener. Explain throughly want we needed and we were very pleased. Thank you
- Terri Young
Service Provided:
Product:
Technician: Anthony Wise
Strongsville, OH
My call taker was quick and courteous. He got my info correct the first time I said it! Bill, the tech, was even earlier than was scheduled the day I called. (The problem occurred on Sunday ) He immediately got on the problem repairing the door's broken spring. He was courteous, told me what had to be done, gave me the fee up front and fixed the problem in no time.
- Ronald Shreve
Cleveland, OH
5 stars and super service first from Zoran who explained the opener system that I had and why it wasn't working properly. I had a choice the to fix it or install a new system on the spot. I chose the new system but Zoran didn't have the proper opener in the truck and was coming back with it later. He got caught up on another job and asked Anthony to take his place. Anthony came and installed a new opener and controls in less than in hour. He then explained exactly how it worked. Both men were friendly and courteous. Their explanations of the system and its workings were clear and understandable. Precision Door deserves all the accolades it receives. I will happily use it again and recommend it.
- Jane Szilagyi
Cleveland, OH
Anthony was fantastic, knowledgeable, helpful, and did a great job, would strongly recommend to a friend.
- Thomas Ostergard
Parma, OH
Anthony was the tech that serviced our garage door on 5.20.19. He was on time and was very informative. Great service and knowledge our problem. Five Stars. Terry Davison
- Terry Davison
Cleveland, OH
Great job thank you
- Lauren Schuh
Avon Lake, OH
Just a great experience with John Gilles, as he talked us through our options, and didn't pressure the discussion in anyway.
- Jim Condon
Chagrin Falls, OH
Zoran did a great job installing a new circuit board after reviewing all options. He reprogrammed all openers and completed job in a half hour. I have been impressed with the knowledge of the Precision techs. I highly recommend them
- Donald Matz
Bedford Heights, OH
Great service fast and convenient just when I needed them last-minute. Would definitely recommend and will be using again for new replacement. Fast response time and work took less than an hour. Thanks so much
- Janel Bradley
Russell Township, OH
Thanks Precision door for the next day service in addition to very friendly knowledgeable outstanding customer service provided by Paul the technician. Paul & Karen Novelty Ohio
- Paul Bellitto
Eastlake, OH
Service tech was great. Super and super fast.
- John Ramski
Cleveland, OH
Anthony was very professional and explained everything very well. We understood what was happening and why. We will need to replace our garage door opener in the VERY NEAR future and will not hesitate to call Precision! Thank you!
- Edward Williams
North Olmsted, OH
Bill A. was great technician and a good guy. Diagnosed and fixed the problem quickly and efficiently, and was very knowledgeable and helpful. Highly recommended!
- Jesse Martin
Gates Mills, OH
John did a great job. He gets a 5 star rating. He was informative, efficient and timely.
- A. Krembs
Lakewood, OH
Paul was extremely professional, he arrived at the job site on time, he diagnosed the the problem with the garage door immediately. He explained everything to me in a way that I understood and finished the job in a timely manner
- Shawn Paschal
Brook Park, OH
This was my third experience with Precision Door and as in the past they were quick to respond, on time for the estimate and day of service and the technician was friendly, knowledgeable and professional.
- Beverly Rosala
Mentor, OH
John was very courteous, professional, explained everything he was doing, and offered 3 alternatives. His work was done in a timely manner and even showed me an area that we will address in the fall to prevent a future problem. Good guy, impressive...thank you!
- Tim Radley
Lakewood, OH
I was not home,but my wife says the repairman was thorough,explained everything and did a great job! He replaced the sensors and everything is okay now.
- Bill Dorsch
Avon Lake, OH
It was explained what was needed to correct the problem with the garage door. The work was performed very professionally. We very much appreciated the kindness with which we were treated throughout the whole process. Bill & Gail
- William Smith
Solon, OH
Bill was phenomenal! Replaced three bad springs and two hinges and lubricated both doors in about an hour. Works like a charm now. Thank you!
- Carol Smith
Broadview Heights, OH
Service was quick, reliable and efficient. Our Technician Paul explained every detail of the needed and suggested repair. Had bearings and springs replaced. My door is significantly quitter and appears to be running a lot smoother than ever before.
- Richard Ferris
Bedford Heights, OH
Paul is very good & knowledgeable! Got my garage door back up & running fast!
- Marlon Bruce
Cleveland, OH
John was amazing! Both in skill and service. He was able to get to me quickly and fix my issue. Good prices, great people. You can’t go wrong with Precision. John does excellent work!
- Josh Marrara
Eastlake, OH
John Franks was early, explained everything about the garage door, did an excellent job in a very short period of time replacing the spring, and as an added bonus provided future maintenance tips! Terrific Service.
- Tom Fitzgerald
Parma Heights, OH
I want to thank Paul for being so nice and helpful, he did a great job of walking me through what he did and what needed done. Very satisfied with everything, thanks.
- Dan Camarda
Avon Lake, OH
I contacted Precision about an issue I was having with my garage door. It was stopping about 3/4 of the way up on some of the openings. A tech came out to look at the situation and told us that we had a builder grade door and that the door was flexing too much from use and he would recommend replacing it. The garage door and home are only 3 years old, so we had a hard time believing that it was because of the door, but he was adamant that was the issue. We decided to pay over $1300 to have a new door installed that they said would fix the problem. The day after I had the new door system installed, I went to leave for work and hit the opener, it stopped 3/4 of the way up again. I called Precision that morning and let them know that the door wasn't the issue and I was not happy about spending the money I had on a whole new door system(that i didn't think was the problem in the first place) and it still didn't work. Precision told me they would come back out and look at the situation again. The tech came out a week later and told me that it must be the opener and that it needed replaced. So, we had him replace the opener. Within two days of the opener being replaced, the garage door stuck again. I again contacted Precision and they sent somebody out a week later to evaluate the situation. The tech claimed that he didn't know what the problem could be, and said that maybe my kids were pushing the buttons when the door was opening. I thought he was joking, but he was not. I have called Precision over a dozen times in the past few months explaining the situation, and the call center says that someone will be in contact. Nobody will even give me the courtesy to return a phone call. I am extremely disappointed in this company and would not recommend them in the future. If there is an issue that they don't understand, expect them to give up and leave you high and dry without being about to contact them or speak to anybody.
- George Fox
Product:
Kirtland, OH
Wow!! I cannot stress enough how pleased I am with Precision/Cleveland Garage Doors! Our opener broke this morning, leaving us stranded with door half up! I called and was quoted a late morning service visit and a wonderful serviceman, John, actually got to my house earlier. He immediately saw the problem, explained everything clearly, and gave me options to fix the issue. He was very nice and worked quickly to install a new opener. John then explained everything that I need to know about operating it, etc. and I love this new opener! I cannot believe how quiet it is and we can access it from an app, plus a back up battery in case of a power outage. What a fabulous business. I am impressed with the superfast response time, the high quality opener and most of all, the superb service that John provided. I feel that this is a top-notch operation with highly skilled, honest, genuinely nice service people. Thank you to John for saving our day!
- Denise Mooney
Cleveland, OH
Anthony Wise really cared and took pride in explaining things, and getting door to work. A great tech! Clean. Showed up on time, polite. You got a great tech here!!!!!
- Steven Winter
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I called them in the morning to ask about coming out to look at my opener. They were very clear as to how they charge for these type services and I was happy to hear they could come out that afternoon! They were very careful to make sure my contact information was correct and, as promised, the tech called when he was on the way and arrived right on time! Work was clearly explained and promptly and professionally done.
- John Kelly