Just a great experience with John Gilles, as he talked us through our options, and didn't pressure the discussion in anyway.

- Jim Condon

John was amazing! Both in skill and service. He was able to get to me quickly and fix my issue. Good prices, great people. You can’t go wrong with Precision. John does excellent work!

- Josh Marrara

Wow!! I cannot stress enough how pleased I am with Precision/Cleveland Garage Doors! Our opener broke this morning, leaving us stranded with door half up! I called and was quoted a late morning service visit and a wonderful serviceman, John, actually got to my house earlier. He immediately saw the problem, explained everything clearly, and gave me options to fix the issue. He was very nice and worked quickly to install a new opener. John then explained everything that I need to know about operating it, etc. and I love this new opener! I cannot believe how quiet it is and we can access it from an app, plus a back up battery in case of a power outage. What a fabulous business. I am impressed with the superfast response time, the high quality opener and most of all, the superb service that John provided. I feel that this is a top-notch operation with highly skilled, honest, genuinely nice service people. Thank you to John for saving our day!

- Denise Mooney

I had a gentleman come out to see what the problem was with my garage door he checked it out and gave me 3 quotes one for repair and 2 for new openers, I decided to get a second opinion and had the problem fixed for 300.00 less then his best quote

- Marianne Mueller

My technician John was very friendly and very knowledgeable about the garage door repair needs. He fixed our garage door in a short amount of time and it works amazing.

- Chad Dennis

Precision was amazing! John Gilles explained everything in layman's terms that were easy to understand. Precision was able to replace my door in less than a week and offered post installation tips to maximize the door's performance. Will recommend them to anyone!

- Tina Duman

They did a great job, very timely and good communication throughout the process.

- Mark Barrus

Thanks! Your technician was knowledgeable and prompt.

- Susan Craney

John Gilles did a wonderful job fixing my garage door today ! Thank you so much for being so kind too.

- Debbie Adkins

John was very knowledgeable and efficient from start to finish. Would definitely request him in the future.

- David V

John was knowledgeable and friendly We will definitely call Precision Garage door again

- Kim Marron

A roller on my garage door popped out of the track. Frank came out to fix it. He was prompt, thorough and friendly. Explained why and what he did to fix the roller/track then made sure the door functioned the way it was suppose to. He was friendly and thorough and would recommend Frank and Precision Doors to all my friends and family.

- Bobbi Mastri

John was on time which is great! He showed us the broken spring and identified what our options were. Very pleased with recommendations and work we had completed. You could tell he was knowledgable and courteous. Would recommend Precision to others.

- Joe Vanuch

My son-in law had work done with you I bought a new door & opener system

- Bill Rupp

John Gilles came out to repair a broken spring but upon his inspection, noticed other necessary repairs I was not aware of. He took the time to thoroughly explain the problems, answered all of my questions, and explained all of my options. John has amazing customer service and I will absolutely choose him and this company again.

- Mark Mcclain

I gave your company a five star rating. Your company was recommended to me by a friend. I requested the same technician that they used and I was very pleased with John Riley. He was very professional and helped. He listed to my request and full filled them. My new garage door was installed sooner than first stated. I was very pleased with his work.

- Shirley Mckinney

Our garage door broke (spring) late Friday night 12-28-2018. I could not open it by hand. Called Saturday morning at about 9:45 am. By 3:00 pm on Saturday afternoon the door was repaired. The technician that came out was John Gilles, we could not have been more pleased with his professionalism, knowledge, and friendliness. During our conversation, I had asked about garage door openers. When he gave me the paperwork for the work he did he also gave me information on the openers that Precision recommends and took the time to explain the difference between them. Great job from beginning to the end, Fast and great service. Thank you, Mike Piskura WO# 4553999

- Mike Piskura

While we thought we needed just a keypad (I brought one and it would not accept the code...) we got a new opener..... The guy was very professional... I thought we just had the genie put in but it was 12 years old....

- Steven Fox

Very pleasant repairman. He outlined the problem and explained the options clearly. He workly efficiently and without disruption. Very neat job when finished. Would highly recommend.

- Donna Waite

We called this morning and service was scheduled to occur within three hours from the time of our call. John Gilles, our technician, arrived promptly and was very thorough in his assessment of the issues with our garage door, provided clear explanations of the repairs needed, demonstrated the issue showing how he proposed to resolve the issue, and completed the repair. He was pleasant, professional, knowledgeable and thorough. We can now use our garage safely. Thank you John!!

- W. Reeves

Prompt service, knowledgeable service man, speedy repair. Thank you

- Maryanne Lasch

Door spring broke and the door shifted on a Saturday at 4:00PM, so I could not get cars out of garage. Called Precision because they were listed on the internet as open. I was able to schedule service for either Sunday afternoon or Monday morning. The serviceman was extremely knowledgeable and made repairs efficiently and effectively. I am extremely satisfied with their response and repair.

- James Underwood

My wife and I were very happy with the service . We had a new door put in before we were happy then as well. We are very thankful for the good service we get when we call. You guys get 5 stars across the board.

- Charles Carter

Very professional, yet very friendly technicians. My problem was diagnosed almost immediately, and fixed very quickly-----5 Stars. I recommend them highly for their expertise and productivity.

- Joe Newman

I would just like to say that I was glad I chose Precision to fix my garage door. I called the night before and they were there the next morning to fix the problem. The technician was very nice and gave me the best options for solving the problem. Would recommend this company highly!

- Joanne DeCaprio

John was excellent and informative on the Garage Door equipment and operation. Did not try to oversell me on things I did not need

- Michael Close

Technician was very knowledgeable. Gave me several options to choose from. I appreciated that. Thank you.

- Sansophia Blackwood

Great service and the rep was very knowledgeable.

- Mrs. Krajcirik

John Gilles was the best! Great service. Prompt and courteous. Personality Plus! Can't say enough good things about John!

- Linda Perog

Great customer service. The tech - John - was great and really pleasant and went above and beyond. I would definitely use them again.

- Jason Politowski