John Franks has received 367 reviews, averaging 4.96 Stars!

About John

John was born and raised in the Cleveland area and is the oldest of 4 siblings (all sisters!). In his spare time he enjoys being in the outdoors camping and off roading/mudding. He loves music and really enjoys playing his bass guitar. John is a great problem solver and loves a good challenge.
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Reviews for John Franks

Sherri Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 01/05/2016

I would like to thank you for your service John did an excellent job he walk me though everything I needed to know very polite person I would recommed your company to all my friends and family. I would also like to thank the guy who work on my garage July 20 2015 I think his name is bill he did an excellent job also Thank you again

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Morris.All of our technicians are prompt, professional and courteous. We encourage you to tell friends and family about your experience with Precision Door.

John Franks

Technician: John Franks

Service: Garage Door Opener Repair

Product: Cables

Jerry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 01/04/2016

The operator bracket on my garage door separated from the door preventing it from opening. I called Precision Door Service and the issue was resolved the next morning! John was thorough in his inspection procedure, walked me through several repair options and was very meticulous in his repair; even pausing throughout the procedure to explain to me what he was doing. I am incredibly happy with the result and confident the service was done to the highest of standards. I honestly would not have expected this level of service (from start to finish) from a garage door service company. We will definitely be using them again; though I don't think we'll need to!

Response from Jim Boland Business Owner

Thank you very much for your feedback Jerry. Our intent is to raise the level of expectations for our customers and to even exceed those expectations. We value our customers and want to provide a positive experience for them.

John Franks

Technician: John Franks

Service: Garage Door Repair

Product: Garage Door Opener

Garin Kroll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 12/26/2015

I was very pleased with the whole process. John Franks the technician was very knowledgeable and very helpful. John installed the new opener and recommended we replace the rollers. I was very impressed on how he installed the new opener because we have a Screen Solutions he had to work around. We purchased the Liftmaster unit and couldn't be happier. Much quieter than Genie.Thanks again.

John Franks

Technician: John Franks

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Timothy Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

John did a awesome job. He was very professional and explained everything before starting and cleaned up after himself. Very happy with everything.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Gordon. Our technicians are Prompt, professional and courteous. John is one of our most recent hires and we expect him to do an outstanding job. Please tell others about Precision Door.

John Franks

Technician: John Franks

Service: Garage Door Repair

Product: Springs

Laura D'aiuto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Technician (John) extremely polite and knowledgeable- Came out to repair a broken spring, went over some other issues that were going on and recommended some other repairs to avoid future repair calls.

Response from Jeffery Ware Business Owner

Thank you for your input Ms. D'Aiuto. Our goal is to fix your door right the first time and for you to br 100% satisfied when the job is complete. Hopefully John able to do that.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

Jodi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5 stars! I have used Precision door for years and have always had good service. My service needs are addressed promptly. My technician this time was John. Very courteous and professional, which I think is especially important when you have someone coming to your home to work. John arrived exactly when he said he would, completed the job in a timely fashion, and provided excellent customer service, in general.

Response from Jeffery Ware Business Owner

Thank you for your feedback and also for your continued loyalty Mrs. Ferrini. As you well know our technicians are the best. They prompt, professional and courteous. Please do not hesitate to call on us for any future garage door needs.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Mike Rosson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very happy with your service. John Franks and Dave Honkala showed up on time and completed my broken spring repair in a reasonable amount of time and in a very professional manner. They explained the repair process before proceeding and answered all of my questions.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Rosson. We are pleased John and David were able to provide a positive experience for you. Our goal is 100% customer satisfaction.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125