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Brad Buzzelli

Brad Buzzelli
Operations Manager
Reviews: 119
Average: 4.95 stars
Background: 11/30/2011
Drug Test: 11/30/2011
Brad Buzzelli has received 119 reviews, averaging 4.95 Stars:

Brad Buzzelli's Bio:

As of November 2015, Brad has been with Precision for 7 years. Brad is a Brunswick native who enjoys spending free time with his son. Being an eternal optimist, Brad is a diehard Cleveland Browns fan and has a death defying fear of spiders.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your Company was randomly selected from the Yellow Pages. Your technician checked out all parts of the 42 years old garage door. Replaced all rollers, all three bearings, the lift cables, both torsion springs and the puller aluminum gear. He did an excellent job. I also like the lifetime warranty that stays with the house, not with the present owner only, as told by Brad. Unfortunately I did not find this writing.

- Bill Marosi

A Response from: Jeffery Ware

Thank you for your feedback Mr. Marosi. Obviously Brad recommended that you rebuild your door. You made a wise choice because we know that the best way to fix a garage door, long term so you don't have to worry about it, is to rebuild it. The warranty is valid as long as you own the home and is transferable. We stand behind our guarantee 100%. Thank you choosing Precision.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Liked the email that arrived before my appointment. I knew Brad when he knocked on the door because of it. He was very professional yet friendly and repaired my sensors quickly and to our satisfaction. Thank you for another great service call.

- BARBARA CHERNUS

A Response from: Jeffery Ware

Thank you for your feedback Ms. Chernus. It is very reassuring to know who is coming to your home. We want to set ourselves apart from other garage door companies. Brad is the consumate professional. We are pleased your experience was a good one. Thank you choosing Precision.

Brad Buzzelli Service Provided:

Garage Door Opener Repair


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad and his partner did an excellent job replacing all of the moving parts on my door.

- Rodney Rhodes

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We appreciated the sameday service and the professionalism and attention to detal of your service technician. Hopefully I won't be needing your service anytime soon, although Precision will be a first recommendation to any friend or neighbor that requires garage door service. Thank You, Bob See

- Robert See

A Response from: Jeffery Ware

Thank you for your feedback. We take great strides to provide a highest quality of service possible to our customers. We really do appreciate your business and hopefully you will not need our services in the near future, but in case you do have any garage door issues do not to call on us. Thank you in advance for referring us to your friends and loved ones.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt polite service. Excellent calls to know when to expect technicians. Courteous, friendly technicians. Garage door is smooth and quiet. Very happy with work.

- Diane Trinnes

A Response from: Jeffery Ware

Thank you for your feedback Mrs. Trinnes. It is very important to us that our customers have a pleasurable experience with Precision. We encourage our techs to be prompt. We make those calls because we understand your time is valuable and we need be mindful of that. Brad is very meticulous about his work, I am quite sure he provided the best possible service to you. Again,thank you for choosing Precision.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Having fallen victim to a broken garage door torsion spring, I contacted Precision Door on a Monday and scheduled an appointment for Friday. In the 90+ degree heat, Brad showed up and happily / quickly fixed me up with a new spring and support bar in what seemed like only a few minutes. In this day and age when no one seems to have enough spare time, and other repairmen and contractors turn away work or repeatedly fail to keep their appointments, I would recommend Precision Door to anyone seeking timely and affordable repair for their garage doors.

- John Depietro

A Response from: Jeffery Ware

Thank you for your feedback Mr. Depietro. What an awesome review, I could not have worded it any better. We pride ourselves on prompt, immediate service. We encourage our technicians to spend as much time with our customers as necessary. thank you for choosing Precision and please do recommend us to your friends and family.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was extremely pleased by the quick, professional & courteous service provided by Brad at Precision. One of our 2 garage doors literally just fell down and was hanging precariously by the springs and attachment to the opener. He took his time assessing the problem and explained everything in detail, answering all questions. In addition to function, my main concern with our older garage doors was safety...Brad looked over both doors and gave his recommendation, as the one that hadn't fallen down could have at any time. He made all repairs that day & the doors are working better & more quietly than they ever have in our 8 years at our home. Most importantly, they are safe for our family. We would highly recommend Precision.

- Lisa Benn

A Response from: Jeffery Ware

First, thank you for reviewing your experience with Brad. We are glad that it was a good one. Brad is one of our senior techs and does an excellent job assessing the situation, which allows him to provide options for our customers. Our main objective is to provide 100% customer satisfaction and to fix the door right the first time so that you won't have to worry about it again. Thank you for choosing Precision.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came immediately, seemed very experienced, nice personality, and problem solved.

- Tom Radivoyevitch

Brad Buzzelli Service Provided:

Install Garage Doors


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We really appreciated the prompt, courteous service. Brad was an excellent technician with a positive attitude, clearly explained the 3 options with the pros and cons and pricing! He was quick, efficient and a pleasure to do business with!! I highly recommend this company and Brad! Brad also described the extensive classroom training that the company offers and said that this is an excellent company to work for with great training and benefits!

- julie short

A Response from: Jeffery Ware

Thank you for your feedback Mrs. Short. We want to provide our customers with an awesome experience. Brad is one of our best technicians and does an extremely good job of explaining all the possible solutions and which one would best fit your specific issue. Thank you for recommending Precision and Brad.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad provided excellent service. Will definitely recommend Precision to my friends and family.

- Tom Peters

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad was very credible. He gave his recommendation and made a call to help negotiate a price that worked for us. Excellent service.

- Bea Kusek

A Response from: Jeffery Ware

I am happy that we were able to solve your garage door issues. Our goal is 100% customer satisfaction. Thank you for choosing Precision.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad explained everything to us. He was kind, neat and efficient. Great job.

- Eileen Btitz

A Response from: Jeffery Ware

Thank you for taking time to review Brad and PDS. We value our customers very much. Please do not hesitate to call on us for any garage door issues you may have in the future.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad did a wonderful job. He was very pleasant and knowledgeable. He helped us with the price(senior)and went out of his way. Thank you Brad

- Barbara and George Georeff

A Response from: Jeffery Ware

Thank you for your feedback. Another satisfied customer due to Brad's knowledge and professionalism.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm very pleased with the service we received from Precision. It was nice to get email confirmation of the appointment and to know ahead of time who our technician would be. Brad was very helpful and knowledgeable--he gave us several options to repair our garage door and explained each one thoroughly. Our garage door is working perfectly now and I will definitely recommend Precision to friends and neighbors.

- jenny richwalsky

A Response from: Jeffery Ware

Thank you for your feedback Ms. Richwalsky. Our goal is to alleviate some of the anxiety that homeowners may experience when something in their home breaks down. I experience that same feeling when I need work done. We want our customers to be 100% satisfied and Brad usually provides that quality of service. Thank you for choosing Precision Door, we really appreciate your business

Brad Buzzelli Service Provided:

Garage Door Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am really happy with my new door except for a small indentation, which I am sure will be corrected.

- Keith Panek

A Response from: Jeffery Ware

Thank you for your feedback. We will assess the situation and determine the best possible solution.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad arrived early. He explained everything completely and answered all my questions. Brad went above and beyond. Excellent service

- Kathy Stellato

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad was a very nice person. He had a wonderful personality. Overall I had a wonderful experience with Precision

- Edith Lawson

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Opener


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good service, very informative and honest. Thanks for the quick service.

- Bill Beattie

A Response from: Jeffery Ware

Thank you for your feedback. Short, sweet and to the point. I hope you will continue to use Precision Door Service.

Brad Buzzelli Service Provided:

Garage Door Repair


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad was very efficient. I will definitely call Precision when I need you. My door is working better than ever.

- Libby Thomas

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My 50 plus year old garage door would not open at 6 am and I had to be down in Columbus for a meeting by 11am. Brad worked me into the beginning of his day on an emergency and was very helpful. He somehow found a way to get the garage door open and get my car out of the garage. He was so helpful and I was able to make it to Columbus in time. I am getting a new garage door through Brad and not calling anyone else for a quote. The service I was given by Precision and Brad has made me a customer for life.

- Mike Conway

A Response from: Jeffery Ware

Thank you for your feedback Mr. Conway. I am so happy that Brad was able to assist you in keeping your appt. in Columbus. Our goal is 100% customer satisfaction. We definitely want you as our customer for life. Thank you.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very satisfied with our service. The technician arrived in a timely manner and was very professional. We had to have the garage door opener replaced. We are extremely satisfied with the quality of the new opener.

- Anthony Famiano

A Response from: Jeffery Ware

Thank you for your feedback. We strive to provide 100% customer satisfaction. Brad receives high marks due to his professionalism quite frequently. I truly hope you enjoy your new garage door opener.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Remotes / Keypad


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was not working properly. The spring was broken and needed replaced. Brad was out within an hour of my call to have someone come out. Brad suggested the door hardware overhaul. He was very professional and friendly. I will not say Precision was the cheapest, but a lifetime warranty on all parts and labor is worth it. I would definitely recommend Precision and will call again if we have any problems.

- Rich Sobiech

A Response from: Jeffery Ware

Thank you for reviewing both Brad and Precision. We know the best way to repair a garage door, long term, is to rebuild it and we are guarantee it for life. Over time you will realize the true value of brad's recommendation. Thank you for being so frank with your feedback.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision Door Service because of a special offered by Angie's List. I was impressed from the minute I called to make the appointment. This company is well-organized and offers first-rate service from the beginning until the end. Brad explained everything to me and answered all my questions. He never pressured me to do more. Although, end the end, I chose to purchase more than what was offered in the special. He fixed my noisy door, and after he was done, I felt more confident that my garage door was safe. I really appreciated Brad's professionalism.

- Faye Johnson

A Response from: Jeffery Ware

Thank you for your feedback Mrs. Johnson. This is exactly the type of response we hope to achieve. We want our customers to be 100% satisfied and to have a pleasurable experience from the initial phone call until our technician leaves your home. We want our customers to understand how a garage door works and provide them provide different options on how to repair the door. Again, I want to thank for choosing Precision Door and please call on us again if you or someone you care about has an issue with their garage door.

Brad Buzzelli Service Provided:

Garage Door Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I looked up garage door repair for 44136 and Precision Door came up. I called late Friday evening and Brad was able to come at noon on Saturday. He was friendly and efficient and replaced a piece of track, reset the springs and oiled the tracks along with straightening the door. The price was fair, plus there was a $15 discount on their website. I would highly recommend Brad and Precision Door.

- Susan Janke

A Response from: Jeffery Ware

Thank you for reviewing Precision and Brad. I am glad we were able to repair your door in a timely fashion. We encourage our technicians to provide the best possible solution to your problem. Brad is pretty amazing. He is very efficient and courteous. Thank for recommending Precision.

Brad Buzzelli Service Provided:

Garage Door Repair


Product:

Springs


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. I called at 7:00am and had someone out at my house by 8:30. By 10:30 my garage door was completely fixed. Brad, my technician, was very professional and friendly. I would recommend Precision to anyone.

- mike jancar

A Response from: Jeffery Ware

Thank you for your feedback Mr. Jancar. We pride ourselves on prompt service. We also encourage our technicians to maintain a professional attitude. Our goal is 100% customer satisfaction. Thank you for allowing us to provide that to you.

Brad Buzzelli Service Provided:

Garage Door Repair


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad is the very best service representative. He is courteous, prompt and detail oriented. If I were a business owner, I want to clone him and hire them all.

- Victor Carcioppolo

A Response from: Jeffery Ware

All I will say is WOW. That is really a good review. I am in agreement with you Mr. Carcioppolo, there are times I wish I could clone him. Obviously you had a pleasant experience with PDS. That is our goal, 100% customer satisfaction. If you know someone having garage door issues please have them call Precision. Thank you.

Brad Buzzelli Service Provided:

Garage Door Repair


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door was recommended by a friend, and they had an excellent rating on Angie's List. I called because a spring had broken on the garage door. The appointment confirmation email contained photos of their technicians, so I knew whom to expect. Brad was prompt, polite and professional, explained additional problems with worn bearings on the very old garage door, as well as all options from just replacing the springs to rebuilding the parts to replacing the door completely. Because I felt the old wooden door maintained the character of the older home, I elected not to replace but to rebuild. Brad did an excellent job. I highly recommend Precision Door for your needs.

- Barbara Pritchard

Brad Buzzelli Service Provided:

Garage Door Repair


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Reasonable pricing. Technician was polite, prompt and quick. Left work area clean. Spring broke on Saturday. Monday morning had a new spring installed. Very pleased with my choice of Precision Door Service.

- Scott Underwood

A Response from: Jeffery Ware

Thank you for taking the time to review our company and Brad. I am glad your experience was pleasant, that is our goal. Our technicians are very professional and we encourage them to leave the work area clean. Please do not hesitate to call on us again if you or someone you care about has a garage door issue.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad did a good job. I thought it was a very expensive replacement of two springs, however. I don't mind paying for good work and good service, but the price was very high. Brad came back on Saturday morning, just as he said he would do, we did agree that he would call us to confirm that he would come, and he did not do that. As I mentioned previously, however, Brad did a very good job. He was quick, and he was honest.

- shea wickes

A Response from: Jeffery Ware

We are glad that you appreciate quality work and excellent service. At Precision that is our hallmark. I do appreciate you pointing out that Brad did not call on his way, that is so unlike him. This gives us the opportunity to become better. Thank you.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Operations Manager: Brad Buzzelli
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Best Service ever received! Bar None! The crew was very prompt, courteous and new how to actually perform the job. No running around to find parts, they had everything with them. Now, If I could hire there techs away from them, my company could do just as well! just kidding. Thank you for Doing it right, Doing it at the quoted rate and educating me so that I could make an informed decision.

- Dan Chan

A Response from: Jeffery Ware

Dan,Thanks for the achnowledging the hard work and dedication of our staff. Our Goal is 100% customer satisfaction and it sounds like we hit the mark with you.

Brad Buzzelli Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Operations Manager: Brad Buzzelli
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Precision Overhead Garage Door
Office: (216) 586-5929
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Ste D

Cleveland, OH 44125