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about Precision Garage Door in:
Solon Area, OH
Precision Garage Door of Clevelandhas received 499 reviews, averaging 4.91 Stars:
Solon, OH
Thank you Mr. Hathaway for taking time during the busy holiday season to review your experience with our Precision Door team. Both Brad and Bill are professional and competent. Our goal is 100% customer satisfaction, so your 5+ is awesome. Please continue to air your broadcast. You have a Merry Christmas also. Thank you for your business.
Northfield, OH
Arrival was prompt. Loved the picture of the service technician sent ahead of time for safety reasons. I needed a new spring, and not just one that was installed by the builder, because I have a 2-car garage. So while the cost was higher than I expected, the price we settled on seemed fair. Also replaced rollers and brackets and all new parts received a lifetime warranty. Hope to be set as long as I live here. Would definitely recommend to my neighbors.
- MARLA RIDENOUR
Thank you for your feedback Mrs. Ridenour. We know that the technician's picture on our website relieves some of the anxiety that a homeowner experiences when in need of a service provider. That is one of the many things that separate us from our competitors. Our goal is 100% customer satisfaction. We stand behind our lifetime warranty, so yes you are covered as long as you live there. Thank you for choosing Precision Door and please share your experience with others.
Bentleyville, OH
Bill did a great job explaining the product and the installation process. He quickly and professionally removed our old garage door opener and installed the new one.
- Scott Wayt
Thank you taking time to review your experience with us Mr. Wayt. It is very important for us to help our customers understand the job we are performing. Our intention is to relieve some of the anxiety a homeowner might feel concerning if the job is done correctly. It is our way of showing respect for our customers and their home. Please share your experience with others.
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Technician: Bill Adamini
Chagrin Falls, OH
My wife picked Precision out of the yellow pages and i am glad she did. Bill Adamini called to confirm his arrival time. After examining my door he talked thru the various options in a very through and professional manner. Handled the installation very promptly and informed us of what he had completed once he was finished. Predcision was very well and professioinally representend by Bill and I would recomend Precision in the future.
- Don Campbell
Thank you Mr. Campbell. Bill is very thorough in explaining what is wrong with the and the best solution to solve the problem. Please do recommend us to others.
Twinsburg, OH
Anthony did a great job! He came earlier that what I was told and explained everything very thoroughly!
- Cindy KNAPP
Thank you for your feedback Mrs. Knapp. We appreciate your business.
Chagrin Falls, OH
Anthony was very knowledgeable. Great job. He was able to diagnose the problem very quickly. Thnak you Precision.
- Tom Peters
Bentleyville, OH
5 star.....courteous and caring to do the proper job
- Aaron Feldman
Thank you for your feedback. We are happy that you had a good experience with Precision and Duan
Solon, OH
The technician was very respectful and accomodating.
- Gary & joanne Kelley
Thank you for your feedback.
Solon, OH
Professional service, appearance. Work performed quickly. The technician (Anthony) was polite and explained my options.
- Dale Lautenschleger
Thank you reviewing your experience with Precision and Anthony. We do our best to provide prompt and expert service. Our goal is 100% customer satisfaction. Thank you for choosing Precision.
Product:
Solon, OH
He did a great job!
- Kelly Merritt
Thank you for your feedback
Solon, OH
Matt was assigned to open the broken door to get our car out. He did that on a Sunday, then wrote up our order for two new doors. He was great. A schedule conflict had Eric do the installation. He,too, was great. We reviewed all operations with Eric. The people, the product, the installation and the price more than met our expectations. If I had to do it again I would choose your company.
- James(deceased) alice Brightup
Thank you very much Mr. Brightup. This truly is the best and most revealing review that I have ever read. Obviously my technicians did everything the right way, the Precision way. It is a real pleasure to do business with someone that really appreciates excellent customer service. Please recommend us to others. Again, thank you for choosing Precision.
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Chagrin Falls, OH
Thank you for your swift and professional action. I appreciate that you were prompt and took care of my problem with my door. I will recommend you to my neighbors.
- Andrew Kenen
Thank you for taking time to review your experience with Precision. It was a pleasure to meet you and I enjoyed our conversation. That is one of the reasons I enjoy what I do so much. Thank you for choosing Precision. Enjoy many years of trouble-free operation of your new garage door.
Product:
Solon, OH
Jim the tech was courteous and very pleasant. Prompt service
- Daniel F
Product:
Solon, OH
Job well done and timely. Angie's List garage door tune-up with roller replacement. Purchased weather stripping and springs. Springs replaced at recommendation of technician.
- Jim Benduhn
Thank you for taking the time to review your experience with Precision and Jim in particular. We are pleased it was a good one. Our goal is 100% customer satisfaction.
Chagrin Falls, OH
Bill was courteous, diligent and very effective in completing our door opener replacement. He is a good representative of your company. I will ask for him again for any future garage door needs.
- Nick Hahn
Bentleyville, OH
Brad (as always) was very prompt and professional. We enjoy working with him for all of our garage repair needs.
- Dennis & shannon Leebow
Thank you for your feedback. Brad is our lead tech and we know he will represent Precision Door as we would. Our goal is 100% customer satisfaction. As long as we continue to do that, our hope is that you will always remain our customer
Macedonia, OH
I really appreciated him for providing thorough and honest answers to my questions. He took time to show parts, offered good suggestions and was very careful to make final adjustments and finishing touches.
- Dennis Darby
Thank you for reviewing Your experience with Bill. We want to provide our customer with a memorable experience and "get it right" the first time.
Bedford, OH
Great service! The technician was honest and didn't try to sell me anything more than I needed. I would recommend them anytime!
- Ken Sommer
THANK YOU FOR YOUR FEEDBACK MR. SOMMER. WE ARE GLAD YOUR EXPERIENCE WAS A GOOD ONE. OUR GOAL IS 100% CUSTOMER SATISFACTION AND FIXING IT RIGHT THE FIRST TIME. WE WILL NOT BE DISHONEST WITH OUR CUSTOMERS. THANK YOU FOR ALLOWING US INTO YOUR HOME AND PLEASE DO RECOMMEND US TO FRIENDS AND FAMILY.
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Operations Manager: Brad Buzzelli
Chagrin Falls, OH
The installation went very well, and Bill was very inforamtive, we love are new door! THANK YOU. Jim Widrich
- James Widrich
Aurora, OH
Please post this review for me. I had the pleasure of having Bill come out to work on our Garage door this evening. I can't say enough about how pleased I am with Bill Adamini. He arrived on schedule, explained every little detail of what he found component by component, explained further every detail of the repair, and completed it taking great care all the while even with our cars right nearby. He didn't give us the run around. or try to rush out or undersell us even though it was late at night on a Sunday. Bill is definitely a keeper! PDS uses only high quality parts and sends well trailed professionals to perform service. I'm quite impressed with the fit and finish of the parts and the work that was done. Top notch!
- Matthew K
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Technician: Bill Adamini
Chagrin Falls, OH
We called for a service call, We were given the pros and cons about the old door and opener, in the long run it made more sense going with a new insulated door and new opener, your tech was great.It was not worth repairing sometheing 17 years old. Thank you Jim Widrich
- James Widrich
Thank you for reviewing us Mr. Widrich. We want to provide our customers with the best possible solution to their specific issue. We want to fix the problem right the first. In your case Eric assessed that replacement instead of repair was in your best interest. Thank you for choosing Precision.
Product:
Aurora, OH
Eric did an excellent job. He was prompt, professional and thorough. I am very happy with that this repair was completed so quickly, I called at 9pm and the job was completed by 10am the next morning!
- Brian Howard
Thank you for reviewing both Precision and Eric in particular. Eric displayed the qualities that separate us from other garage door companies. Our goal is 100% customer satisfaction. Please share your experience with friends and family members. Thank you for choosing Precision.
Chagrin Falls, OH
I was very pleased with Brad's professionalism and friendly attitude. He was great. I will recommend Precision to all.
- Karen Mautz
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Operations Manager: Brad Buzzelli
Solon, OH
Your Company was randomly selected from the Yellow Pages. Your technician checked out all parts of the 42 years old garage door. Replaced all rollers, all three bearings, the lift cables, both torsion springs and the puller aluminum gear. He did an excellent job. I also like the lifetime warranty that stays with the house, not with the present owner only, as told by Brad. Unfortunately I did not find this writing.
- Bill Marosi
Thank you for your feedback Mr. Marosi. Obviously Brad recommended that you rebuild your door. You made a wise choice because we know that the best way to fix a garage door, long term so you don't have to worry about it, is to rebuild it. The warranty is valid as long as you own the home and is transferable. We stand behind our guarantee 100%. Thank you choosing Precision.
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Operations Manager: Brad Buzzelli
Chagrin Falls, OH
VERY KIND AND PROFESSIONAL. HONORED THE WARRANTY AND SAVED ME FROM PAYING BUILDER TO COME OUT
- LAUREN SONKIN
Chagrin Falls, OH
BILL WAS PROMPT AND PLEASANT TO DEAL WITH. HE EXPLAINED EVERYTHING THAT WAS WRONG AND THE CORRECT FIX. i WILL RECOMMEND YOUR COMPANY TO MY FRIENDS AND FAMILY. THANKS!!!
- Tom Peters
Chagrin Falls, OH
BILL CALLED AHEAD OF TIME. HE WAS COURTEOUS AND PROFESSIONAL. BILL FINISHED THE WORK IN A TIMELY FASHION. WE ARE PLEASED WITH THE WORK DONE.
- Tom Peters
Chagrin Falls, OH
COULD NOT HAVE ASKED FOR SUCH 'A1'. SERVICE FOR GETTING ME QUICK SERVICE WHEN I WAS STUCK INSIDE MY GARAGE. SERVICE THAT WAS DONE WITH EXOERTISE, COMPASSION AND VERY FRIENDLY TECHNICIANS
- Tom Peters
Solon, OH
Prompt polite service. Excellent calls to know when to expect technicians. Courteous, friendly technicians. Garage door is smooth and quiet. Very happy with work.
- Diane Trinnes
Thank you for your feedback Mrs. Trinnes. It is very important to us that our customers have a pleasurable experience with Precision. We encourage our techs to be prompt. We make those calls because we understand your time is valuable and we need be mindful of that. Brad is very meticulous about his work, I am quite sure he provided the best possible service to you. Again,thank you for choosing Precision.
Twinsburg, OH
Matt did an excellent job in both the initial service call and the install. both the products and service exceeded my expectations. We had complete replacement of two garage doors and openers, and couldn't be happier.
- Daniel Savitt
Thank you for your feedback Mr. Savitt. We are elated that your expectations were exceeded. Matt does an excellent job and we appreciate that you acknowledge that also. Our goals are 100% customer satisfaction and doing the job right the first time. Hoping you many years of trouble-free operation
Product:
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Brad came out initially and was excellent and fixed the spring and sold the door and Bill installed the door; everything was 5+ star; I have already broadcasted your great company! God Bless and Merry Christmas. Tom
- Thomas Hathaway