Garage Door Repair in Solon, OH - Page 15

Thomas Hanculak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul was polite and friendly, answered all my questions clearly, showed me exactly what was causing my problem and made the necessary repairs quickly and efficiently

cathy varley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with our technician, Jason. He was extremely personable, professional, and knowledgeable. He offered us several options to remedy our problem. Service was quick and efficient, and remarkably, the same day. I will definitely rate Precision with five stars and will highly recommend you to all our friends!

Christine Weiss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was wondering why people write so many nice reviews for a garage door guy, but I have to say I was very happy with Precision so far and will need to use them again, once I decide what to do with my garage door problem. I got a friendly, prompt estimate and no pressure to "decide right now or I can't give you our good price." Instead Jason was understanding that I needed to number crunch in my own head and consult with an out of town spouse.

Errol Duronslet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason arrived right at the scheduled time (around 8am). I explained I wanted the yearly inspection (lubrication,etc) and a minor problem the door was having. He lowered the tracts and releveled the door, and a couple of other minor adjustments and now the garage door is working very well. He explained everything he did. Will call again next year or anytime I have a problem.

Rick & caryn Tolin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul came out and had a very good demeanor and personality. He fixed the door quickly and efficiently and explained the situation in easy to understand detail. Very helpful and courteous and overall pleasure to work with.

george schrlau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the service and product provided by Precision Door Service. Our door broke a day before going on vacation and their response was excellent. We eventually purchased a new door rather than repairing our old door; we realized the door was on its last legs. Lo and behold, the new door was installed before we returned home! We are very impressed with the quality of work; everything is level, runs smooth, and new weather stripping was installed on the outside-very well done! Finally, the old door and rails were hauled away as they said they would. Nice job Precision Door, I will definitely recommend you to others should they need a garage door serviced or replaced.

James Weaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was courteous , knowledgeable and very professionally. He installed a Liftmaster garage door opener in a very timely manner and we are quite pleased.

John Myles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the prompt, couteous and professional service I received. The quality of the hardware was much better than that originally installed on the door.

Yisenj Xiang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill came in on time and did a good job on explaining the new product. The work was done onsite. Bill was efficient and courteous. Highly recommended.

Sarah Kmet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very polite and helpful, explained everything thoroughly. Would definitely recommend their services.

Carol Costabile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service - very knowledgeable - extremely good work was done by Paul Broschk I would recommend Precision anytime

Carolyn Newman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill Adamini was our technician for this job. He was professional, knowledgeable, courteous, and a great teacher about things garage door! He showed me options, cleaned the work area (which is important to me) and is personable. I am glad to have his cell in order to reach him directly if we need service in the future. Ii will recommend Precision in the future. Thank you. Carolyn, Moreland Hills

Ed Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had routine maintenance done on the garage door to keep it running efficiently. The technician was upfront with me about the potential cost if a cable goes bad or gets broken. Good customer service and I will continue to use them for my garage door needs.

Brian Kenny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Th young man who came to see me was courteous and professional. Represented the company well.

Terry Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring broke on my garage door, snapped in half. Anthony the technician was very knowledgeable and took the time to explain my options. After reviewing everything, I decided to replace the door as well as the spring. Anthony was very professional, on-time, and completed the work 100% to my satisfaction. Top notch company and it shows in the employees.

D. Stephanadis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

when i sent this in a moment ago, did not see stars - but would give Matt a 5 star. Thanks again.

Craig Berkey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zoran was top notch.

Wendy Neto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

JASON was the BEST!!!!He was very professional and knew what he was doing! We are so happy with our garage door and the service we have received over the years. Thank you for a super product and excellent technician !!!!!

Shirley Aloi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician was very efficiant.

Jon Newhouse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zoran came out, was prompt, fast and professional. He took the time to explain what he was doing and what needed to be fixed. Highly recommend!

Kevin Czajka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a broken spring on my door. Called Precision and they were here within 1 hour to repair. Anthony Wise did a great job and advised me on other problems with my door so we took care of that at the same time. Anthony was very polite and friendly and also very knowledgable. He completed the job quickly and was very thorough. Nice to see him dressed in a uniform as well. Overall I would give him and Precision an A++

Tom Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zoran was very helpful, polite and friendly. He explained everything about how the door works and why ours was not working.

Mike Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

JASON EVALUATED THE PROBLEM, MADE SOUND RECOMENDATIONS AND ONCE WE MADE A DECISION ON THE AMOUNT OF REPAIR NEEDED HE WORKED QUICKLY AND THE CLEAN UP FOLLOWING THE REPAIRS WAS EXTRAORDINARY. YOUR COMPANY WILL BE HIGHLY RECOMMENDED.

Laura Bertea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill came out a second time to install the rubber strip along the bottom of our garage door. It was a pleasure to see him again! Thank you Bill for your prompt and efficient work.

Laura Bertea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill Adamini was great! He is very personable and knowledgeable of the product he sells and repairs. It was a pleasure to work with him and I hope he gets a chance to move up in your company as he represents your company well.

Joe Tomsic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the third time I am writing a stellar review for technician Jason Schwarz...the first two seem to be "lost in their system" BUT that anyone takes the time to write three separate reviews to make sure you know who you are dealing with, that alone should tell you something.... Our garage door would not go up one morning.. this lead to my wife taking my car to work - going in early b/c my son had to be driven to school as his car was in the garage with my wife's car... I found a note on the sink - Garage Door Won't Open. I checked the Chagrin Area Yellow Pages (yes, old school) and called 4 companies. One couldn't make it today, 2 said they could make it "some time in the late afternoon" and Precision said "I'll see if I can work you into the FIRST appointment slot after the tech's current morning appointment "...you can guess who I chose :-) Jason called about 30 minutes later..he was on the road coming cross town and heading my way.."Be there in about 30 minutes. He made it in 24 minutes and called when he was about a minute out. I was able to be ready for his arrival. When he arrived, he met me with a smile, looked me in the eye and gave me a firm handshake. Even though the dog was barking, he said he liked animals and they like him..after a few minutes - no more barking. Old School = punctual, looked me in the eye, good hand shake, even the dog thought he was okay after a couple of minutes - all were good omens. He got the door up in a jiffy. then quickly diagnosed the problem, explained it to me in lay man's terms and said he had the necessary parts in the truck. He repaired the broken cable, readjusted the spring tensioning and had the door going up and down in about 15 minutes..he then checked the door over and showed me some other trouble spots = potential problems on my "old" door. He set about replacing bottom door brackets, replaced some missing and broken rollers, lubricated all the door hinges (with the correct lubricant and explained why my previous spray was not really helping the situation). We talked while he worked, and he never slowed down or missed a beat. He was truly a pleasant gent AND he knew what he was doing, and so comfortable with his knowledge and didn't mind sharing his insights and experience with his customer (me :-) When he was done he checked the two garage door openers to make sure they worked and had me try the outside touchpad also.. He then took out a broom and made sure he got everything cleaned up (gargage floor ahadn't looked so good since last fall) on top of the sweeping, he ran a magnetic device all over the floor to pick up "any stray metal pieces" that just might be around. Voila - Door fixed in a short period of time, first thing in the morning, everything that needed repair was corrected and the door was so quiet when it went up and down, that I was wondering what magic this wizard had used = a Cinderella Garage Door. We settled up quickly - he had a handheld device that took care of the credit card usage and then sent me an email with the job's description and price for everything all itemized out...surprisingly, the job (with all the extras) was still less than the other three quotes I received from Precision's competitors. Happiness is a working garage door. That's about it - except a few days later, Jason called back and asked how everything was working... Wow - someone who really cared about how he had taken care of their problem...think about it...who does that anymore? All was fine - and he remembered my son had a lacrosse game the day that he was here and asked how the game was and how my son had done... That's like living in a small town where everyone really cares about their neighbors and customers. Like I said - OLD SCHOOL "PROFESSIONAL"... Jason gets Five Good Stars and Precision seems to understand what it takes to make a company to succeed = Professional People who quickly repair the problems faciong their customers, at a fair price, are punctual, polite and extremely knowledgeable and experienced. Customer satisfaction in every aspect of their dealings with John Q Public. Way to Go, Precision...and good on you for having the insight to hire folks with "The Right Stuff" :-) You will be my FIRST CALL whenever I have a garage door question or problem !!!

Beatriz Dunai

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service !

Dan Steiger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians were prompt and gave a thorough and easy to follow explanation of the problem with the door. The work was nicely done.

Frank Konya

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Garage Door from a print ad with a discount coupon for a service call. Your company was fantastic in every way! The service tech was knowledgeable and a complete professional, with repairs and parts very reasonably priced. I will be sure to have your company back for any service needed in the future. I see why Precision is so highly rated on Angie's List!!!

Lisa Friedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just used Precision Door to fix my garage door. The company was fantastic. I was very impressed with the company from making my appointment to when the service man left. Ryan was very friendly and professional also. I highly recommend Precision door and will tell all my neighbors about my experience. Thank you.