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about Precision Garage Door in:
Solon Area, OH
Precision Garage Door of Clevelandhas received 492 reviews, averaging 4.92 Stars:
Bedford, OH
Thank you for sharing your experience with Precision and Zoran, Mr. Berkey. We appreciate your business.
Twinsburg, OH
JASON was the BEST!!!!He was very professional and knew what he was doing! We are so happy with our garage door and the service we have received over the years. Thank you for a super product and excellent technician !!!!!
- Wendy Neto
We really enjoy reading reviews like this Mrs. Neto. It lets us know our technicians are representing the company in the correct manner. We will continue to provide that same level of service. Thank you for choosing Precision.
Macedonia, OH
Your technician was very efficiant.
- Shirley Aloi
We truly appreciate your business Mrs. Aloi. Please share your experience with friends and family.
Service Provided:
Product:
Technician: Zoran Jovanovic
Northfield, OH
Zoran came out, was prompt, fast and professional. He took the time to explain what he was doing and what needed to be fixed. Highly recommend!
- Jon Newhouse
Thank you for choosing Precision Mr. Newhouse. Zoran does an exceptional job, we expect him to be one of our best. Please share your experience with others
Twinsburg, OH
Had a broken spring on my door. Called Precision and they were here within 1 hour to repair. Anthony Wise did a great job and advised me on other problems with my door so we took care of that at the same time. Anthony was very polite and friendly and also very knowledgable. He completed the job quickly and was very thorough. Nice to see him dressed in a uniform as well. Overall I would give him and Precision an A++
- Kevin Czajka
Thank you taking time to review your experience with Precision Door and Anthony. We want our technicians to explain how a garage door works so our customers can make an informed decision about the repair. We appreciate that you acknowledged the uniform because we want to maintain a professional appearance and also provide the best service possible.
Chagrin Falls, OH
Zoran was very helpful, polite and friendly. He explained everything about how the door works and why ours was not working.
- Tom Peters
Thank you for your feedback.
Solon, OH
JASON EVALUATED THE PROBLEM, MADE SOUND RECOMENDATIONS AND ONCE WE MADE A DECISION ON THE AMOUNT OF REPAIR NEEDED HE WORKED QUICKLY AND THE CLEAN UP FOLLOWING THE REPAIRS WAS EXTRAORDINARY. YOUR COMPANY WILL BE HIGHLY RECOMMENDED.
- Mike Meyer
Thank you for your feedback Mr. Meyer. Our goals are fixing the door right the first and 100% customer satisfaction. It sounds as if Jason was able to accomplish both. Please share your experience with friends and family.
Chagrin Falls, OH
Bill came out a second time to install the rubber strip along the bottom of our garage door. It was a pleasure to see him again! Thank you Bill for your prompt and efficient work.
- Laura Bertea
Thank for reviewing your experience with Precision and Bill. We will always do our best to provide the highest level of customer service possible. Thanks for your continued patronage.
Chagrin Falls, OH
Bill Adamini was great! He is very personable and knowledgeable of the product he sells and repairs. It was a pleasure to work with him and I hope he gets a chance to move up in your company as he represents your company well.
- Laura Bertea
Bentleyville, OH
This is the third time I am writing a stellar review for technician Jason Schwarz...the first two seem to be "lost in their system" BUT that anyone takes the time to write three separate reviews to make sure you know who you are dealing with, that alone should tell you something.... Our garage door would not go up one morning.. this lead to my wife taking my car to work - going in early b/c my son had to be driven to school as his car was in the garage with my wife's car... I found a note on the sink - Garage Door Won't Open. I checked the Chagrin Area Yellow Pages (yes, old school) and called 4 companies. One couldn't make it today, 2 said they could make it "some time in the late afternoon" and Precision said "I'll see if I can work you into the FIRST appointment slot after the tech's current morning appointment "...you can guess who I chose :-) Jason called about 30 minutes later..he was on the road coming cross town and heading my way.."Be there in about 30 minutes. He made it in 24 minutes and called when he was about a minute out. I was able to be ready for his arrival. When he arrived, he met me with a smile, looked me in the eye and gave me a firm handshake. Even though the dog was barking, he said he liked animals and they like him..after a few minutes - no more barking. Old School = punctual, looked me in the eye, good hand shake, even the dog thought he was okay after a couple of minutes - all were good omens. He got the door up in a jiffy. then quickly diagnosed the problem, explained it to me in lay man's terms and said he had the necessary parts in the truck. He repaired the broken cable, readjusted the spring tensioning and had the door going up and down in about 15 minutes..he then checked the door over and showed me some other trouble spots = potential problems on my "old" door. He set about replacing bottom door brackets, replaced some missing and broken rollers, lubricated all the door hinges (with the correct lubricant and explained why my previous spray was not really helping the situation). We talked while he worked, and he never slowed down or missed a beat. He was truly a pleasant gent AND he knew what he was doing, and so comfortable with his knowledge and didn't mind sharing his insights and experience with his customer (me :-) When he was done he checked the two garage door openers to make sure they worked and had me try the outside touchpad also.. He then took out a broom and made sure he got everything cleaned up (gargage floor ahadn't looked so good since last fall) on top of the sweeping, he ran a magnetic device all over the floor to pick up "any stray metal pieces" that just might be around. Voila - Door fixed in a short period of time, first thing in the morning, everything that needed repair was corrected and the door was so quiet when it went up and down, that I was wondering what magic this wizard had used = a Cinderella Garage Door. We settled up quickly - he had a handheld device that took care of the credit card usage and then sent me an email with the job's description and price for everything all itemized out...surprisingly, the job (with all the extras) was still less than the other three quotes I received from Precision's competitors. Happiness is a working garage door. That's about it - except a few days later, Jason called back and asked how everything was working... Wow - someone who really cared about how he had taken care of their problem...think about it...who does that anymore? All was fine - and he remembered my son had a lacrosse game the day that he was here and asked how the game was and how my son had done... That's like living in a small town where everyone really cares about their neighbors and customers. Like I said - OLD SCHOOL "PROFESSIONAL"... Jason gets Five Good Stars and Precision seems to understand what it takes to make a company to succeed = Professional People who quickly repair the problems faciong their customers, at a fair price, are punctual, polite and extremely knowledgeable and experienced. Customer satisfaction in every aspect of their dealings with John Q Public. Way to Go, Precision...and good on you for having the insight to hire folks with "The Right Stuff" :-) You will be my FIRST CALL whenever I have a garage door question or problem !!!
- Joe Tomsic
We apologize for not receiving your first two reviews Mr. Tomsic. We especially want to post this awesome review for everyone to see. We have two goals we try to accomplish at each call. First, to fix the door right the first time and second, to make sure our customers are 100% satisfied. Jason is an exceptional young man. He is professional, knowledgeable and above all very conscientious. He is an excellent representative of Our company. Thank you so much for being so persistent in sharing your experience with Precision and Jason in particular. It very heartening to know we have ambassadors that represent our business in a manner that speaks to our core belief of exceeding our customers expectations. Thank you so much. Please share your experience with friends and loved ones.
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Bedford, OH
Excellent service !
- Beatriz Dunai
Thank you for choosing Precision.
Bentleyville, OH
The technicians were prompt and gave a thorough and easy to follow explanation of the problem with the door. The work was nicely done.
- Dan Steiger
One of our goals is to educate our customers so they can make the right decision on the repair. Thank you for choosing Precision Mr. Steiger.
Product:
Twinsburg, OH
I chose Precision Garage Door from a print ad with a discount coupon for a service call. Your company was fantastic in every way! The service tech was knowledgeable and a complete professional, with repairs and parts very reasonably priced. I will be sure to have your company back for any service needed in the future. I see why Precision is so highly rated on Angie's List!!!
- Frank Konya
Thank you for your feedback Mr. Konya. With customers like you we will continue to have a high rating on Angies List. Thank you for choosing Precision.
Solon, OH
I just used Precision Door to fix my garage door. The company was fantastic. I was very impressed with the company from making my appointment to when the service man left. Ryan was very friendly and professional also. I highly recommend Precision door and will tell all my neighbors about my experience. Thank you.
- Lisa Friedman
Thank you Mrs. Friedman. We do our best to make sure our customers are 100% satisfied and we want to "fix the door right the first time". Please share your experience with others.
Product:
Northfield, OH
This is the second time I used your service. I was happy with the service the first time; and again, I was very happy this time too. Your tech was due between 8a-10am; he called me 8:13am and was here by 8:30am. He was professional and courteous and very polite. He got right to it and fixed the chain on the garage door opener. Then helped me reset my outdoor keypad. Again, excellent service provided, couldn't ask for better. I would recommend your company to others.
- Leona Oreskovic
Thank you for your feedback Mrs. Oreskovic. Our technicians are always prompt,courteous and professional. Our goal is 100% customer satisfaction. Please continue to use Precision Door for your garage door needs.
Chagrin Falls, OH
I called last week to get an est and Ryan can out on Tuesday,he called and came early (which was good)I didn't have to wait hours for someone to come.Today which one week later the adapt was for between 10 am and 1 pm he called a little after 9 and asked if he could come early (which was great) and he arrived approx 930 and the job was completed less then an hour later. he did a great job , I hope all of your employees are of the same caliber Thanks again Ryan for a job well done
- Paul Hoyt
Thank you for your feedback Mr. Hoyt. We strive to provide out customers with a pleasurable experience. And yes all of our technicians are of that same caliber
Product:
Solon, OH
needed an adjustment to garage door expectations met I am satisfied with service .
- WILLIAM CRAWFORD
Thank you Mr. Crawford. We are pleased that you are satisfied with both Anthony and Precision.
Solon, OH
my experience with precision was excellent your technician anthony was timely,professional,and just super! i give you a five star rating and would recommend precision to everyone! yours truly, william h. crawford
- WILLIAM CRAWFORD
Thank you for reviewing Precision Mr. Crawford. I got excited reading this review. Please share your experience with friends and family.
Twinsburg, OH
Precision Door was responsive and professional in their service and ultimate installation of a new garage door at my home. The technician, Bill, was thorough and explained the entire process.
- Rob Felber
Thank you for your feedback Mr. Felber. Our goal is to provide our customers with a wonderful experience with our company and also our technicians. Please share that experience with others. Thanks again.
Product:
Bedford Heights, OH
Resonse Time and service was imporant to me.Rebuild Package was the work performed.
- William Jones
Thank you for reviewing your experience with Precision. We value our customers time. Our goal is fixing the door right the first time and 100% customer satisfaction. Thank you for choosing Precision
Aurora, OH
I was looking for a repair service. I google and your advertisement (24/7 service, professional technicinas / repair within 4 hours....) convinced me to go with Precision You definitely have provided a 5 star service.
- Keorille Dathy
We actually provide 24-hour emergency service. We are glad your experience was a good one. Thank you for choosing Precision.
Twinsburg, OH
They are on time, polite, efficient, and clearly explain all the options with no hidden fees
- Phil Soos
All of the above mentioned qualities are what separate us from our competitors. We want to educate our customer so they are able to make a wise decision about their garage door repair.
Product:
Chagrin Falls, OH
My service rep. was Anthony Wise and he knows his product cold. I have a good mechanical background and had learned something about the operation of garage doors. When I explained what I thought was wrong (one end winding drum had come unspooled) and what I wanted, Anthony was patient with me and made some additional suggestions including replacing the cables which showed signs of corrosion and new rollers. The old rollers demonstrated evidence of bearing deterioration. The work was done quickly and in a first class manner. The parts were a little more pricey than I had thought, but I consider this justifiable in view of the quality of the service. I will use this company again.
- Ren Keller
Thank you for your feedback Mr. Keller. We instruct our techs to educate our customers because most people are under the impression that the opener actually lifts the door. Most customers think they have an idea of what's wrong. We should probably thank you for being patient. Our goal is to fixthe door right the first time.
Solon, OH
Brad came out initially and was excellent and fixed the spring and sold the door and Bill installed the door; everything was 5+ star; I have already broadcasted your great company! God Bless and Merry Christmas. Tom
- Thomas Hathaway
Thank you Mr. Hathaway for taking time during the busy holiday season to review your experience with our Precision Door team. Both Brad and Bill are professional and competent. Our goal is 100% customer satisfaction, so your 5+ is awesome. Please continue to air your broadcast. You have a Merry Christmas also. Thank you for your business.
Northfield, OH
Arrival was prompt. Loved the picture of the service technician sent ahead of time for safety reasons. I needed a new spring, and not just one that was installed by the builder, because I have a 2-car garage. So while the cost was higher than I expected, the price we settled on seemed fair. Also replaced rollers and brackets and all new parts received a lifetime warranty. Hope to be set as long as I live here. Would definitely recommend to my neighbors.
- MARLA RIDENOUR
Thank you for your feedback Mrs. Ridenour. We know that the technician's picture on our website relieves some of the anxiety that a homeowner experiences when in need of a service provider. That is one of the many things that separate us from our competitors. Our goal is 100% customer satisfaction. We stand behind our lifetime warranty, so yes you are covered as long as you live there. Thank you for choosing Precision Door and please share your experience with others.
Bentleyville, OH
Bill did a great job explaining the product and the installation process. He quickly and professionally removed our old garage door opener and installed the new one.
- Scott Wayt
Thank you taking time to review your experience with us Mr. Wayt. It is very important for us to help our customers understand the job we are performing. Our intention is to relieve some of the anxiety a homeowner might feel concerning if the job is done correctly. It is our way of showing respect for our customers and their home. Please share your experience with others.
Service Provided:
Product:
Technician: Bill Adamini
Chagrin Falls, OH
My wife picked Precision out of the yellow pages and i am glad she did. Bill Adamini called to confirm his arrival time. After examining my door he talked thru the various options in a very through and professional manner. Handled the installation very promptly and informed us of what he had completed once he was finished. Predcision was very well and professioinally representend by Bill and I would recomend Precision in the future.
- Don Campbell
Thank you Mr. Campbell. Bill is very thorough in explaining what is wrong with the and the best solution to solve the problem. Please do recommend us to others.
Twinsburg, OH
Anthony did a great job! He came earlier that what I was told and explained everything very thoroughly!
- Cindy KNAPP
Thank you for your feedback Mrs. Knapp. We appreciate your business.
Chagrin Falls, OH
Anthony was very knowledgeable. Great job. He was able to diagnose the problem very quickly. Thnak you Precision.
- Tom Peters
Bentleyville, OH
5 star.....courteous and caring to do the proper job
- Aaron Feldman
Thank you for your feedback. We are happy that you had a good experience with Precision and Duan
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Zoran was top notch.
- Craig Berkey