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about Precision Garage Door in:
Solon Area, OH
Precision Garage Door of Clevelandhas received 495 reviews, averaging 4.92 Stars:
Macedonia, OH
Thank you for your feedback Mrs. Nolen. We want to provide prompt, professional and courteous service to our customers. One of our goals is to "fix your door right the first", so you never have to worry about it again. We explain how a garage door works and provide different options to repair it.
Northfield, OH
I found Precision from Angie's List. I was impressed with the high ratings the company received from customers in my area. I called for help at 9:30am and talked to very pleasant and professional customer service representative named Allison. Allison was able to schedule an appointment that day and gave me a reasonable time window when to expect my technician, Al Flemming. The e-mail I received from the company before my appointment was great. I was able to see a picture of my technician coming to my house in a few hours and read a quick bio. I liked learning a little about Al and how he enjoys his time with his kids (I found this reassuring - believe it or not). Al came to the house right on time, was professional and walked me through what needed done and the price breakdown - all reasonable and easy to understand; no games. Al repaired all the moving parts to the door, including the spings that snapped. The work was completed very quickly (30 minutes). First thing I noticed was how quiet the door opened and closed - amazing. All around, great experience especially considering I called with my problem at 9:30am and was fixed by 2:40pm that day!!! Great job and will be recommending to everyone I know!!!
- Tom Johnson
Thank you for your feedback Mr. Johnson. Angie's list is a great referral source for us. Most often we are able to provide same day service. Our customer reps do an excellent job and a very customer oriented. Al is our longest tenured team member and quite knowledgeable. We know the anxiety homeowners experience by allowing a total stranger in their home, hence the picture and biography. Yes, it is very reassuring to know who is coming and to have some background information about them. We value our customers time so it is important that we arrive on time. Our goal is 100% customer satisfaction because our business is largely driven by customers telling others what a great experience dealing with Precision was. Thank you so much for choosing Precision Door.
Solon, OH
I was truly impressed by my experience with Matt Petroff. He reviewed our needs and clearly presented the different options to us. When we selected one of the options, he was willing to stay late to perform the installation on the same day. Overall, my wife and I were thrilled with Matt's professionalism and the performance of our garage after all of his hard work.
- todd behrens
Thank you for your feedback Mr. Behrens. We are pleased Matt was able to solve your garage door issues and provide you a positive customer service experience at the same time. Please share your experience with others.
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Solon, OH
Fast courteous service. Thank you very much
- Kathy and patrick Connolly
Thank you for your feedback Mrs. Connolly.
Solon, OH
Bill is a SIX star performer; he was professional, unconditionally wonderful. I would love to clone him for all services needed... Thank-you
- Thomas Hathaway
Thank you for your feedback Mr. Hathaway. I am sure Bill Will love hearing your comments about him. Thank you for choosing Precision.
Solon, OH
Paul was a rock star. He is an excellent technician and very well mannered. Excellent service. He not only serviced my broken spring and other necessary replacement parts, but also diligently explained how a garage door operates to my 2 children. Paul was a great teacher and the kids loved it. My son gathered some broken parts for his project about pulley's at school that is due in 2 days. Thank you very much Paul. My garage used to sound horrible before, after replacing the rollers, it is so smooth. I would recommend getting this replaced if you have a squeaky garage when you open and close. Overall 5 stars.
- Anand Addepalli
It seems Paul made a favorable impression on the family and also solved your garage door issues. Please share your experience with others.
Solon, OH
Very professional employees....2nd time I have used them and they are very good at explaining the process they will be doing and why. No surprises...
- Tony Razzante
Thank you for you feedback Mr. Razzante. We want to educate our customers so they can make a well-informed decision concerning the garage door. Please continue to call on Precision for your garage door needs.
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Bedford, OH
Arrived earlier than within 3 hours timeframe which I really appreciated. He was courteous and I felt like I was talking to a longtime neighbor about my garage problem.
- glenda brock
Thank you Mrs. Brock, we are pleased Al was able to provide a good experience for you.
Solon, OH
Great job of explaining what needed to be done and why. would recommend him to others without reservation.
- Ken Litwak
Thank you for the review Mr. Litwak. We want to empower our customers to make the right decision.
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Technician: Zoran Jovanovic
Twinsburg, OH
We are very pleased with our new opener. It is so quiet and has many safety features that our old one didn't. Matt Petroff was very patient and thorough in explaining the apparatus to me. He was very professional in his work and in cleaning up when he was done. I was especially happy he had all the necessary equipment witH him even though I hadnT ordered it when I made the appointment. The young lady who took my initial call was very pleasant and accommodating. I located your company thorough the Chagrin area yellow pages and have since heard your ad on the radio. I won't hesitate to recommend you to others if asked.
- Katie Burke
We appreciate your feedback Mrs. Burke. We want our customer to have a good experience from start o finish.
Bedford Heights, OH
I'm extremely satisfied with the quality of parts used to fix my door and the service that was provided by Precision Door. The technition, Z, was helpful, kind, and educated me thoroughly about my garage door. My garage door works better now than it ever has worked. I will recommend Precicion Door to anyone who needs their garage door serviced. 100% satisfied!
- Therese Fortier
Wonderful!!! 100% customer satisfaction is our goal. We want to exceed our customers expectations. Thank you for choosing Precision Mrs. Fortier.
Chagrin Falls, OH
Bill was excellent. We are so glad we were able to have him come out. Showed and explained to us what we needed to do. What an asset to your company. Thanks Precision.
- Tom Peters
Thank you for your feedback Mrs. Fugate. We realize how good Bill can be.
Macedonia, OH
Totally satisfied. Prompt and courteous service. I highly recommend this company
- Phyliss Scott
Northfield, OH
Great experience. Anthony the technician was very professional. He came to give me an estimate but was prepared to do the job. I gave him the okay an hour and a half later my door was as good as new. This was a very old heavy wood door that is now perfectly balanced and goes up and down very easily.
- Peggy Cook
We are pleased that you had a great experience Mrs. Cook. Our goals are to "fix your door right the first time" and for our customers to be 100% satisfied.
Solon, OH
Precision's reception service was extremely courteous and fast to schedule an appointment for a technician to come to my house (within 2 hours). The technician was top-notch and provided highly professional service while addressing the mechanical issues with my door and any other concerns I had. I would highly recommend Precision for service appointments or new installs!
- Ethan Miller
Thank you for your feedback Mr. Miller. We are Zoran was able to provide a good experience for you while servicing your door. Our technicians are the very best in the business. Please share your experience with friends and family.
Bedford Heights, OH
Great Service! Bill arrived promptly as he indicated in his cell phone reminder. He gave me the estimate I wanted yet after looking at the door while it was functioning also made suggestions Operation is much quieter and both remotes now work on the first try.
- Sharon Sankovich
Thank you for taking time to review your experience with Bill. We try our best offer the best solution for each customer. Please share your experience with others.
Solon, OH
Bill did a wonderful job repairing our garage doors. He was prompt, helpful and courteous.
- Marisa Lichtenstein
Thank you for your feedback Mrs. Lichtenstein. Each review we receive strengthens our organization.
Bentleyville, OH
Paul was polite and friendly, answered all my questions clearly, showed me exactly what was causing my problem and made the necessary repairs quickly and efficiently
- Thomas Hanculak
Thank you for your feedback Mr. Hanculak.
Chagrin Falls, OH
I was very impressed with our technician, Jason. He was extremely personable, professional, and knowledgeable. He offered us several options to remedy our problem. Service was quick and efficient, and remarkably, the same day. I will definitely rate Precision with five stars and will highly recommend you to all our friends!
- cathy varley
Thank you for your review, I am sure Jason will appreciate it and so do we. These reviews tell us our technicians understand how vitally important customer service is to the well-being and continued growth of our business. Thank you for allowing us to service your garage door and please tell others about your experience with Precision.
Chagrin Falls, OH
I was wondering why people write so many nice reviews for a garage door guy, but I have to say I was very happy with Precision so far and will need to use them again, once I decide what to do with my garage door problem. I got a friendly, prompt estimate and no pressure to "decide right now or I can't give you our good price." Instead Jason was understanding that I needed to number crunch in my own head and consult with an out of town spouse.
- Christine Weiss
Thank you taking the time to review your experience with Precision Door and Jason in particular Mrs. Weiss. This is a true testimony of the quality of service we always strive to provide to our customers. This lets us know that our technicians are representing the company how they should. Thank you for that reassurance. Please share your experience with friends and family.
Bedford Heights, OH
Jason arrived right at the scheduled time (around 8am). I explained I wanted the yearly inspection (lubrication,etc) and a minor problem the door was having. He lowered the tracts and releveled the door, and a couple of other minor adjustments and now the garage door is working very well. He explained everything he did. Will call again next year or anytime I have a problem.
- Errol Duronslet
Thank you for your feedback Mr. Duronslet. Please do call on us for any garage door issues you may have.
Chagrin Falls, OH
Paul came out and had a very good demeanor and personality. He fixed the door quickly and efficiently and explained the situation in easy to understand detail. Very helpful and courteous and overall pleasure to work with.
- Rick & caryn Tolin
Thank you for reviewing your experience with Precision door and Paul. We do our best to provide prompt, professional and courteous service to our customers.
Chagrin Falls, OH
I am very pleased with the service and product provided by Precision Door Service. Our door broke a day before going on vacation and their response was excellent. We eventually purchased a new door rather than repairing our old door; we realized the door was on its last legs. Lo and behold, the new door was installed before we returned home! We are very impressed with the quality of work; everything is level, runs smooth, and new weather stripping was installed on the outside-very well done! Finally, the old door and rails were hauled away as they said they would. Nice job Precision Door, I will definitely recommend you to others should they need a garage door serviced or replaced.
- george schrlau
Thank you for taking time to review your experience with Precision and Jason. We are very happy you are pleased with the service we provided. We hope you enjoy your new garage door for many years to come. Please do share your experience with others.
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Bedford, OH
Anthony was courteous , knowledgeable and very professionally. He installed a Liftmaster garage door opener in a very timely manner and we are quite pleased.
- James Weaver
Thank you for your feedback Mr. Weaver. We hope you enjoy your new opener for many years.
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Technician: Anthony Wise
Solon, OH
I was very pleased with the prompt, couteous and professional service I received. The quality of the hardware was much better than that originally installed on the door.
- John Myles
Thank you for your feedback Mr. Myles. We are very happy Zoran was able to provide a pleasurable experience for you. Please tell others about Precision Door.
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Technician: Zoran Jovanovic
Solon, OH
Bill came in on time and did a good job on explaining the new product. The work was done onsite. Bill was efficient and courteous. Highly recommended.
- Yisenj Xiang
Thank you for your feedback. We appreciate your business. Please tell others about your experience.
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Technician: Bill Adamini
Macedonia, OH
Very polite and helpful, explained everything thoroughly. Would definitely recommend their services.
- Sarah Kmet
Thank you for your feedback Mrs. Kmet. Our goals are to "fix the door right the first" and before we leave make sure our customers are 100% satisfied. Please tell others about your experience with Precision Door and Anthony.
Northfield, OH
Excellent service - very knowledgeable - extremely good work was done by Paul Broschk I would recommend Precision anytime
- Carol Costabile
Thank you for your feedback Mrs. Costabile. We are pleased your experience was a good one. Please do not hesitate to call on us for any future garage door issues.
Twinsburg, OH
I had routine maintenance done on the garage door to keep it running efficiently. The technician was upfront with me about the potential cost if a cable goes bad or gets broken. Good customer service and I will continue to use them for my garage door needs.
- Ed Hill
Thank you for your feedback Mr. Hill
Chagrin Falls, OH
Bill Adamini was our technician for this job. He was professional, knowledgeable, courteous, and a great teacher about things garage door! He showed me options, cleaned the work area (which is important to me) and is personable. I am glad to have his cell in order to reach him directly if we need service in the future. Ii will recommend Precision in the future. Thank you. Carolyn, Moreland Hills
- Carolyn Newman
Thank you reviewing your experience with Precision and Bill in particular. We have 2 goals we try to accomplish at each call. First, we want to "fix the door right the first time" and secondly, we want our customers to be 100% satisfied". We encourage our technicians to go that extra mile, whether that means cleaning up after themselves or spending another few minutes explaining the workings of the garage door to the customer. We truly appreciate your business. Please tell others about us.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I was very pleased with your prompt service. The service tech; Zoran Jovanovic could not have been more helpful. Our garage door needed a lot of work to make it perform properly. Mr. Jovanovic explained all the options available; why certain parts needed to be replaced and helped us to choose the best option for our needs. He got right to work and the door is working perfectly. I highly recommend Precision Door. I will definitely recommend your company to anyone that asks. Thanks!
- Laurel Nolen