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Read what people are saying
about Precision Garage Door in:

Lorain County, OH

Precision Garage Door of Cleveland
has received 519 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

We had a great experience with Dave fixing our broken door and installing a new opener in our new home! He came just hours after our service call and was very professional, knowledgable, courteous and thorough! We would recommend Precision to anyone who is having a door issue. Our new opener is great quality and how Dave secrured our rails makes it very quiet and secure. We couldn't be happier with our service!

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A Response from: Jim Boland

Mr. and Mrs. Thrasher, Thank you for your business with Precision Door. We appreciate it and couldn't be more pleased that our technician, Dave, repaired your door to the best possible working condition. Thank you also, for providing a review of our company and your service.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very prompt, polite, professional service! He went out of his way to even check the lighting on the opener for me. I highly recommend this company!!

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A Response from: Jim Boland

Dear Annette, We wanted to send along our thanks for taking a moment to complete a review. We appreciate your business and also appreciate your recommendations to family and friends.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Technician: Bill Adamini
Review:

Your tech understood the proper repair for our tenant, we could not be there and he walked us thru what was needed and gave us choices. Response and repair were SAME DAY, very happy with the service and how professional the tech was.

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A Response from: Jim Boland

Mr. Uecker, Thank you for scheduling with Precision Door! It makes us very happy that our customers are able to receive same day service. We appreciate your input through your review and look forward to helping again should the need arise.

Zoran Jovanovic Service Provided:
Garage Door Repair

Technician: Zoran Jovanovic
Review:

My experience with Precision Door Service was absolutely outstanding. I called in for an issue with a broken torsion spring at 8:00 AM and Zoran Jovanovic was at my house before 12:00. Zoran had the garage door operational in no time, replacing both springs and verifying the functionality and balance of the door. I will recommend Zoran and Precision Door to everyone.

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A Response from: Jim Boland

Mr. Christmyer, We appreciate your taking the time to submit a review of the service you received from Precision Door and our technician, Zoran. Please do not hesitate to contact us should the need arise in the future!

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zoran Jovanovic
Review:

I have been using Precision Door for quite a few years now. My last visit was to have new remotes delivered and programed. I called Precision and Dave was at my house within two hours. I have always been pleased with the service and technicians that have serviced my doors and openers.

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A Response from: Jim Boland

Ms. Brownfield, We would like to thank you for your continued loyalty and trust in Precision Door. We look forward to our continued relationship with any of our garage door repair needs. Thank you again, and please feel free to pass a good word to others who may need garage door repair services.

Service Provided:
Garage Door Opener Repair

Review:

A spring broke on my 54-year-old 300 pound wooden garage door. I called for service and was given a 4-6 PM window the same day. Zoran called around 3 to see if he could come earlier and arrived at 3:30. He estimated 1-1.5 hours and had to work in less than ideal conditions in my garage. He replaced the center bearing because the new springs wouldn't fit older bearings and replaced both cables since one had frayed. He originally quoted $550. He ran into a problem with the cable slipping off due to worn grooves in the pulleys. He said it would be $60 for 2 new small pulleys (newer larger ones wouldn't fit). The total repair ended up taking about 2 hrs 15 min. The door works great now. I deducted one star because the bill ended up $650, which I thought was a little high and was expecting $610. Labor and tax charges are not shown, only parts prices which apparently include the labor & tax. The work is guaranteed for 1 year Precision sends an email with pictures of the technicians so you know it's not an imposter.

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A Response from: Jim Boland

Mr. Bainbridge, Thank you for providing a review of Precision Door as well as the service you received from our technician, Zoran. We appreciate your taking the time and look forward to any further help with your garage door. Please take an opportunity to recommend family and friends; all referrals are always welcome and appreciated.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Technician: Zoran Jovanovic
Review:

Bill did a great job. He was quick and efficient but also answered all my questions, explained what he did and the paperwork. I wish all service people were as skilled as he was.

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A Response from: Jim Boland

Patricia, Thank you for taking a moment to provide a review of the service you received from Precision Door. We are very pleased Bill was able to make the repairs and give you peace of mind that your garage door is working to the best and safest abilities.

Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
Review:

5-star rating! Your technician/salesman, Paul Broschk, was awesome - professional, knowledgeable, courteous, and very funny. He analyzed the problem quickly and recommended the next course of action while considering price, appearance, insulation value and historic look, as we have a house built in 1869. Very satisfied.

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A Response from: Jim Boland

Thank you, Mr. Baymiller, for giving us the opportunity to provide you with exceptional service by our company and our technician, Paul. We are sure you will be very happy with your new Oak Ridge door and look forward to helping in any way we can in the future! Thank you, also, for taking the time from your busy day to provide information on your experience with Precision Door.

Paul Broschk Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Paul Broschk
Review:

Great previous service from your company.

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Paul Broschk Service Provided:
Garage Door Repair

Technician: Paul Broschk
Review:

Our service technician Paul was extremely nice, professional, and helpful. We were so grateful that he was able to come on a Saturday to fix our garage door, and we were very satisfied with the work he did.

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A Response from: Jim Boland

We appreciate your taking the time from your busy day, Ms. Vizzuso, to respond to the review request. Please feel free to call at any time should you need further garage door service. Thank you, again!

Paul Broschk Service Provided:
Garage Door Repair

Technician: Paul Broschk
Review:

On time, friendly service.

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Service Provided:
Garage Door Opener Install

Review:

Will showed up on time and in good spirits. My husband got a very informative review of our garage door issues and we went ahead with the repair. Will was personable and knowledgeable and got the job done in the amount of time he said it would take. We would recommend this company to others.

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A Response from: Jim Boland

Liz, Thank you for your review and future recommendation. We appreciate customers like you and look forward to helping in the future with any of your garage door needs.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I was so impressed with the outstanding service and professionalism! I will not use another company again. Dave was my technician and he was fantastic!

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A Response from: Jim Boland

Dan, Thank you for your review and clear dedication to our company and your technician, Dave. We look forward to your return business and appreciate customers like you.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Fast, competent, fair, and friendly. Zoran patiently and comprehensively explained all options and was genuinely concerned about my family's safety and wallet! Love the warranty. Highly Recommend. Thank you

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A Response from: Jim Boland

Ms. Wilber, Passing along a thank you for your evaluation of our company as well as Zoran. Thank you also for referring us to family and friends. Please do not hesitate to contact us again for all your garage door repair needs!

Zoran Jovanovic Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Zoran Jovanovic
Review:

My son used and recommended Precision. And I would do the same. Timeliness is very important. Try to move the answering service along a little better. Give the one gal a little training in speaking out clearly and promptly. Your office people are excellent. I haven't had the door installed yet so don't have an evaluation for that. Your service man was knowledgeable and courteous.

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Service Provided:
Install Garage Doors

Review:

We were very satisfied with the service and our technician (William Coad) was extremely informative and personable. 5 stars

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

You upgraded my garage door system 6 years ago. The chain drive on the garage door opener broke today. I took the invoice from 6 years ago and called your office looking for help. I really didn't know what to do and thought that nothing could happen until next week. The young lady that answered the phone was wonderful and you tech was here in two hours. He described the two options that were available to me and the pricing. He is an amazing young man and you couldn't have a better representative for your company. It is unusual in this day and age to find a young man that really enjoys what he is doing. That says a lot about your company. What started out as the day from hell ended up a great experience. Thank you so much for the quick and amazing service

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A Response from: Jim Boland

Thank you, Mr. Smith for your wonderful and kind words about our staff and our company. We take great pride in the technicians we employ and Ryan truly does top the list for us. We are very pleased and appreciative of your continued loyalty to Precision Door. Thank you again and please do not hesitate to call again should the need arise.

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

I called the emergency number for Precision Garage Door at about 4am on a Sunday to say that my garage door had been hit, broken, and was stuck half open, with my car trapped in the garage. By 8am on that same day, Paul arrived at my house and was able to get my car out of the garage and was also able to close the garage door completely to keep thieves and critters out until my new garage door arrives. He said it will be within the week that I get my new door! Talk about quick response time and service! I couldn't believe I got a service company to respond so quickly on a Sunday!!! I've used Precision before, and will always use them, recommend them, and sing their praises. The repairman who came to my house, Paul, was friendly, professional, and quite helpful when choosing a new garage door. (The old one could not be fixed due to having been hit so hard.) Paul also was able to calm me down because I was quite upset about the damage done to my home. (Side note: Paul is great with dogs! I really appreciate it when service workers don't expect me to lock my dogs away!) In the end, I wish no one had hit my garage door with their car, but since I couldn't undo the damage, I was beyond satisfied with the service provided by Precision Garage Door Service. 5 star rating!!!

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A Response from: Jim Boland

Thank you, Ms. Rich for your positive feedback of our company and our technician, Paul. We believe all sorts of things can and will happen on any day of the week-Sundays are not excluded from emergencies and we are very pleased Paul was able to get your home quickly to help with your garage door. Please be sure to contact us in the future should you need anything more with your garage door needs. We truly appreciate loyal customers like you.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Paul Broschk
Review:

I chose Precision Door Service for our broken spring because they have same day service. The technician Dave arrived quickly and was very polite and informative. He explained step by step what needed to be repaired. He was finished when he said he would be and did a great job. Also, it was great that Precision shows you who the technician will be ahead of time so you feel safer. I definitely will recommend Precision Door Service to others.

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A Response from: Jim Boland

Thank you, Ms. Popovich for your feedback. It is our goal as a company to ensure our customers have all the correct tools to make a sound decision on what repairs might be required for the safety of you and your family. Thank you again for recommending Precision Door to friends and family!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technicians are always friendly and knowledgable about their produce. They show up on time and are scheduled in a timely manner. I have used them for years~

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Service Provided:
Garage Door Opener Repair

Review:

Bill Adamini serviced my garage door today. He was top-notch all the way! The spare door opener needed replacing and the door hardware was in need of a tune-up. Bill called ahead to confirm the time, arrived promptly, diagnosed the issues quickly, and provided several options to solve the problems. He is a great asset to your company. Bill stated how he loved his job and was proud to work for a company that really cared about quality. His enthusiasm was obvious and his smile was constant. I appreciated the email prior to the service call indicating who to expect with a photo of the technician. I would not hesitate to recommend your company to anyone who needs garage door care. Thank you!

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Bill Adamini Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Bill Adamini
Review:

5 star service. Garage door working perfectly now!

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Service Provided:
Broken Garage Door Spring Repair

Review:

4th February, 2016. I contacted Precision, because of your positive web site feed back, you are a local company and I was hoping to find a quick door replacement. The same day, and Promptly at 11 a.m. Zoran arrived to assess the job and at 2.30 p.m. Ryan arrived to fit a new garage door and mechanism. By 5.30 I had a lovely new and quiet door. I had called your office at 9 a.m. I spoke with Heather and Jenifer, then later met with Zoran and Ryan and found dealing with all four to be a delightful experience. Probably the best customer service ever and totally professional. Thank you for brilliant service and having the nicest staff to deal with.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Bartrum. This an awesome review, it speaks to every facet of our business that separates us from our competitors. We want to provide our customers with the highest level of customer service possible and for them to be 100% satisfied when the job is complete. Thank you for choosing Precision Door and please share your experience with others in need of garage door service.

Service Provided:
Install Garage Doors

Review:

The serviceman, Dave, was very polite and thorough in evaluating our garage doors. The services that he performed were done only after he showed me what the problem was, and how it would affect the function of the door and got my consent. He could even tell that last winter our door had frozen to the ground! The repairs made a huge difference in how smoothly the doors work, and they work so quietly now!

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A Response from: Jim Boland

Thank you, Ms. Coniam for your feedback. We appreciate customers like you and if there is anything we can help with in the future concerning all of your garage door needs please don't hesitate to call!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

5 stars to our tech, he was very informative, professional and awesome in his work. We were so happy to have this issue resolved in a timely fashion. We would recommend John and your Company to anyone who might need garage door repair!!

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John Franks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Franks
Review:

5 stars all the way.

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Service Provided:
Garage Door Repair

Review:

My technician was fantastic. He was very knowledgeable and explained the problem to me in a way I was able to understand. He was also very courteous and professional. My garage door and all of the equipment around it like the springs and cables were very worn out to the point of being potentially dangerous. He replaced and reinforced what needed to be done and took the extra time out to educate me on it. I would definitely recommend Precision and my technician to anyone.

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A Response from: Jeffery Ware

Thank you for this awesome review Mrs. Koltas. Please tell your friends and family about your experience with Precision Door.

Zoran Jovanovic Service Provided:
Garage Door Repair

Product:
Springs

Technician: Zoran Jovanovic
Review:

I initially called your company because your name came up when I did a web search for garage door repairs. it was nice to be able to reach someone when I called and the repair guy Bill came out right at 8am and was quite professional and gave me the different options for repair. he was also quite friendly which is a welcome change from some of the other repair guys. I will definitely be calling you again for future repairs to the garage. thanks again Charles davis

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A Response from: Jeffery Ware

Thank you your feedback Mr. Davis. Our phones are answered 24 hours a day by a live person, no voice recordings. Our goal is 100% customer satisfaction and to fix your door right the first time. Please do not hesitate to call on us in the future and please tell others about Precision Door.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Technician: Bill Adamini
Review:

I was very pleased with the whole process. John Franks the technician was very knowledgeable and very helpful. John installed the new opener and recommended we replace the rollers. I was very impressed on how he installed the new opener because we have a Screen Solutions he had to work around. We purchased the Liftmaster unit and couldn't be happier. Much quieter than Genie.Thanks again.

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John Franks Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: John Franks
Review:

I have been needing garage door repairs for some time now, and I found this company through Angie's List. Dave came out (early, super awesome!) and went over the door and lift system. He explained everything thoroughly and answered my questions, did a great job on the repair. And he was fun to talk to! I'll definitely use your company again!

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A Response from: Jeffery Ware

We appreciate your feedback Mrs. Keesler. Angie's List is a great referral source for us, Angie's customers generally know what they want and understand the importance of great customer service. We encourage our technicians to include the customer while assessing the door so they are able to make the wisest decision regarding their door. We want our visit to be a positive experience. Please share your experience with others.

Service Provided:
Garage Door Repair

Product:
Springs

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Greater Cleveland Area

(216) 273-6733

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(440) 297-2728

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(440) 328-8043

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Geauga County

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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125