4.9 1 2 3 4 5 533 Reviews

From Solon, OH Homeowners

Garage Door Repair in Solon, OH - Page 17

Precision Garage Door

Same-day garage door repair in Solon, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Solon, OH FREE Service Call With Garage Door Repair over $150

Serving Solon, OH

Proudly serving the Solon community with same day service.

Service truck

Local Garage Door Repair in Solon, OH

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Solon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Solon homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Solon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 532 most recent customer reviews

Customers consistently describe Precision Garage Door of Cleveland as prompt, professional, and easy to work with across the Solon area and nearby communities. Reviews most often praise the technicians’ clear explanations, honest recommendations, quick repairs, and strong results, with many customers saying the service felt efficient, thorough, and trustworthy. The company also earns frequent positive mention for responsive scheduling, same-day or next-day availability, and a courteous office experience.

What Customers in Your Area Mention Most

Responsiveness (182) Customers frequently praise how quickly Precision responds, often noting same-day or next-day appointments, fast callbacks, and timely arrival when service is needed. Professionalism (171) Reviews repeatedly describe the team as professional, courteous, polite, and well-presented, with a consistently respectful customer experience. Communication (160) Customers value the clear explanations, upfront options, and step-by-step updates technicians provide before, during, and after repairs or installs. Expertise (144) Reviewers often say the technicians are knowledgeable, accurate in diagnosing problems, and able to explain repairs in a way customers understand. Speed (139) Many customers mention that repairs and installations are completed quickly and efficiently, often within a short visit. Service (133) Customers praise the overall service experience, including helpful office support, accommodating scheduling, and technicians who go above and beyond. Trustworthiness (117) Reviews frequently highlight honest recommendations, no-pressure estimates, and a sense that the company recommends only needed work. Workmanship (113) Customers report strong repair and installation quality, with doors, openers, springs, rollers, and other parts working smoothly after service. Friendliness (108) Technicians are often described as friendly, pleasant, and easy to talk to, which customers say makes the experience more comfortable.

Recent Reviews from Solon, OH

LAUREN SONKIN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

VERY KIND AND PROFESSIONAL. HONORED THE WARRANTY AND SAVED ME FROM PAYING BUILDER TO COME OUT

Service: Broken Garage Door Spring Repair

Tom Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

COULD NOT HAVE ASKED FOR SUCH 'A1'. SERVICE FOR GETTING ME QUICK SERVICE WHEN I WAS STUCK INSIDE MY GARAGE. SERVICE THAT WAS DONE WITH EXOERTISE, COMPASSION AND VERY FRIENDLY TECHNICIANS

Service: Broken Garage Door Spring Repair

Diane Trinnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 07/23/2012

Prompt polite service. Excellent calls to know when to expect technicians. Courteous, friendly technicians. Garage door is smooth and quiet. Very happy with work.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Trinnes. It is very important to us that our customers have a pleasurable experience with Precision. We encourage our techs to be prompt. We make those calls because we understand your time is valuable and we need be mindful of that. Brad is very meticulous about his work, I am quite sure he provided the best possible service to you. Again,thank you for choosing Precision.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Daniel Savitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Twinsburg, OH 07/08/2012

Matt did an excellent job in both the initial service call and the install. both the products and service exceeded my expectations. We had complete replacement of two garage doors and openers, and couldn't be happier.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Savitt. We are elated that your expectations were exceeded. Matt does an excellent job and we appreciate that you acknowledge that also. Our goals are 100% customer satisfaction and doing the job right the first time. Hoping you many years of trouble-free operation

Service: Install Garage Doors

Product: Garage Doors

brian & Amy grube

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 06/21/2012

Great service. Fast. Very courteous. Matt explained everything and all our options.

Service: Garage Door Repair

Product: Cables

John Beebe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Seemed professional and experienced. Technician did very nice job and fast!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Beebe. Al is our most experienced technician. Our goal is to fix your garage door right the first time. Thank you using Precision.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Repair

Product: Rollers

Ray Janda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Just needed a new remote control. Mitch, did a complete check up of our Garage door. Since we just purchased our home Mitch explained the system to me. He did an excellent job and we are overall satisfied with your service. Ray Janda

Response from Jeffery Ware Business Owner

Thank you for taking time to review Mitch and your experience with Precision Door. We try to educate our customers about how a properly working garage door should work and sound. Obviously Mitch was able help you understand that. We really appreciate your business and wish you many years free of any garage door issues.

Service: Broken Garage Door Spring Repair

Product: Springs

Robert(BOB) Rodgers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Twinsburg, OH 06/08/2012

As advertise Precision Door delivered the quality service outline in the video on there web page. I was quoted a price upfront and there was on hidden cost. The service technician Bill Adamini was on time and was able to resolve the problem in 20 minutes. He explained everything and took extra care in making sure the Garage Door was adjusted properly. All and all I would definely recommend Precision Door's price and service to a friend.

Response from Jeffery Ware Business Owner

Thank you for reviewing Precision and Bill. I am glad we were able to provide you the service that you expected. Our goal is 100% customer satisfaction, which means we need to repair your door right the first time. Thank you for recommending us.

Service: Broken Garage Door Spring Repair

nick szabo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Eric was top notch! Explained everything he was doing and worked quickly. Was in and out in an hour and my garage is like new again.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Szabo. Eric continues to grow as a technician. Please call on us again if the need arises.

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brad provided excellent service. Will definitely recommend Precision to my friends and family.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Mary Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bedford, OH 06/01/2012

Bill provided excellent service. He was informative. Good job, well done.

Service: Broken Garage Door Spring Repair

Raymond Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bedford, OH 05/25/2012

Bill was very knowledgeable and helpful. He explained in detail. Will use Precision in the future.

Service: Broken Garage Door Spring Repair

Jane Smejkal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Twinsburg, OH 05/22/2012

Bill Adamini was knowledgable about the Garage door opener and was very professional in the way he installed the opener.He was also very good at explaining the operation of the keypad and the unit on the wall that operates the door.

Response from Jeffery Ware Business Owner

Thank you for reviewing Precision and Bill. Our goal is 100% customer satisfaction. Bill is our newest technician and a welcome addition to the Precision family. Please do not hesitate to call on us for any future issue that you or your loved ones may encounter.

Service: Broken Garage Door Spring Repair

Product: Springs

Paul Winberry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I gave you two stars not because of bad service, Al was professional and did his job well. I made one mistake and that was buying on the spot and not getting an estimate from a competitor, there was nothing wrong with the door when I called you. You may be the best in the business, but I suspect you are the most expensive. Al took 45 minutes to rebuild the door parts and I paid $800. I can't believe Al's time or your parts are worth that much money. I know good service is not cheap but should not be this expensive. You caught me on a bad day for me and good for you. I'm usually not that gullable and I really don't like to get taken and I feel I did. No recommendation for Precision.

Response from Jeffery Ware Business Owner

We are sorry you feel as if you somehow been taken advantage of Mr. Winberry. Our goal is to fix the right door the first time and for our customers to be 100% satisfied. I will not defend our prices, they are what they are. I can guarantee our parts are better than any others available and we stand behind ours. Hopefully, after many years of trouble-free garage door use your opinion of us will change.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Rollers

Judith Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service was awesome technician explained everything. He installed a new sparing sinc it had. It been change in 14 years. I will definitely use your service again

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Walker. Our ultimate is for our customers to have a pleasurable experience. We want to educate our customers so they are able to make knowledgeable decision based on our technicians recommendation. We look forward to the opportunity to be of service to you again.

Service: Broken Garage Door Spring Repair

Product: Springs

Rob Orben

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom was prompt, professional and on top of his game. He took a look, saw the problem and had things in hand. I look forward to working with him again on any repairs that I need done.

Response from Jeffery Ware Business Owner

Thank you for taking time to review Tommy. It is very important to him personally and professionally. He is very conscientious and an extremely diligent employee. I am glad your experience was a pleasurable one.

Service: Broken Garage Door Spring Repair

Product: Springs

dale hoherz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 02/14/2012

prompt. very friendly, courteous. Did not recognize make of door. Told me that I needed cables...did not, existing were fine. a little pricey with quote. got work done same day elsewhere. Thank you for your time, but the guy I had was extremely knowledgeable and accomplished the work almost within an hour, getting the part was easy.

Response from Jeffery Ware Business Owner

Thank you for taking the time to review your experience with our company and Eric. As you obviously know Eric is relatively new to the garage door business, which may contribute to him not being to able to determine the make of your door. There is a huge learning curve to this profession. Input such as yours will shorten the curve because without your review I would not have known where our training could improve. Please do not let this one occurrence deter you from calling us again.

Service: Garage Door Repair

don caudill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 12/15/2011

Returning home after 10PM, I discovered a broken spring. I found Precision on line and called based upon positive reviews. Since my need was fairly urgent they changed their schedule and Brad arrived before 9AM the next day. He was very knowledgeable, showed me the problem and made suggestions for optional use. He completed all with a very professional and timely manner. My only negative is the service and cost is very expensive. Had I known the price and not been in an urgent need, I would have shopped around.

Response from Jeffery Ware Business Owner

First, I want to thank you for reviewing us. Our parts are more expensive than our competitors because they are better. As you know cost and value are not the same. As time passes you will truly appreciate the work Brad did on your door

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

janette barnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedonia, OH 12/12/2011

My garage door spring was broken and we could not get into our garage. We called Precision, and within 12 hours Brad was at my house. He was very thorough and presented two options to correct the problem. As a women, I could not have been more pleased with the service and honesty I received from Brad by way of Precision.

Response from Jeffery Ware Business Owner

Ms. Barnett, As a service company we believe responding quickly to our customers is one of our highest priorities. Earning your trust is key to our success. Thank you for taking the time to express your appreciation for Brads proffesionalism. It is important to him and to us.

Service: Broken Garage Door Spring Repair

Product: Rollers

wayne marok

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/25/2011

I called precision doors on Tuesday and Wednesday an hour before sceduled the technician called and asked if he could come earlier than scheduled. Within an hour he diagnosed and repaired the door. All which was during a holiday period. The young man was both professional and efficient. Thanks.

Service: Broken Garage Door Spring Repair

Mark Presser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/12/2011

Website and the use of it in appointment confirmation and "meeting" my technician before he even came was a great help. Al Fleming was tremendous. Not only did he know what he was doing but he explained it to me in layman's terms. Al also went above and beyond duty by connecting my garage door opener to my car. A feat that I couldn't do in a couple dozen tries. Thanks, Al!

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Repair

john zingales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

came out last minute, I appreciated you fitting me in on such short notice. al did a great job, thanks

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Opener

Sheila Szymkowicz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Loved the confirmation email that told me my technician, as well as, providing his picture. Al was running ahead of schedule and called to see if he could come earlier. Al was very polite, shook my hand and introduced himself when he arrived. Al was honest, polite and finished the repair quickly. Al also checked and adjusted the door so it opened and closed completely. I have had 3 dIfferent technicians from your company and they have all been great. Keep up the high quality of service.

Al Fleming

Technician: Al Fleming

Service: Garage Door Repair

JOAN TIEFEL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

MY STAR RATING WOULD HAVE BEEN A 1 INITIALLY BUT WOULD NOW BE A 5 TODAY! Initially I had 2 unpleasant experiences with Precision door. My husband and I were unhappy with the service and the attitudes of the service technicians. Our first experience with them which was about two years ago, ended with us spending a great deal more money than we anticipated on new cables, springs, door adjustments and the works. However we were told there was a lifetime warranty on both parts and labor. A few months later we had to call them back for a problem and when the serviceman came back, we were told this was a new problem and had no warranty. Needless to say we were extremely unhappy with the company and decided we would not call them again. A few days ago, we noticed our garage door was not closing all the way and was very crooked. We called another company who came out the same day and showed us frayed cables which needed to be replaced. The cost was $170.00. We were then told that the door would still not close in the manual position because Precision had installed the wrong springs for our door and it would be an additional $280.00 to replace those. I was not happy. I contacted Precision to insist they replace the springs and decided I would take them to small claims court if they would not stand by their claims. I was totally prepared for a lot of small talk and excuses. After being told a manager would contact me today, I was very surprised to actually have Jim call me early this morning to hear what I had to say. To my TOTAL surprise, he could not have been nicer. He accepted complete responsibility for the problem and had a serviceman over to my house within about an hour. The new service tech agreed that the wrong springs had been installed. He replaced the correct springs at no charge. I showed him the frayed cables along with my receipt for the new ones. About an hour later, I received a call once again from the manager Jim, who informed me that I will be reimbursed the entire $170.00 for the replacement cables. Needless to say, Precision has earned back my business and I will recommend them to anyone who asks for a reference in the future. I donâ??t know if they have a new owner or if they simply restructured the company, but whatever happened, they clearly understand that their reputation is essential to their success. Coupled with this understanding are the actions to back up their claims. It has been a long time since I have experienced such remarkable customer service with a perfectly pleasant and humble attitude. My sincere thanks to Jim and Tom the technician.

Service: Broken Garage Door Spring Repair

Cassandra Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bedford, OH 10/11/2011

Tom arrived exactly on time for our scheduled appointment. He diagnosed my problem very quickly, followed up by his recommendation for repair/replacement. He was very courteous, polite and informative. He worked very quickly and then proceeded to explain how everything worked. Based on the appearance of my garage once he had left, you would never have known he had been there. I would definitely recommend Precision Door in addition to calling them myself if additional repairs are needed.

Service: Garage Door Opener Install

Zenaida Aldana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 10/08/2011

Technician is nice and well mannered Did a good job.My only concern is that the service fee is a little too much.

Service: Broken Garage Door Spring Repair

Product: Cables

Tony Razzante

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 09/12/2011

I was in the market for a company to help with a recent garage door opener problem.....came across Precision and began to research their company. When I began to read through past customer responses, I liked what I read. What sealed the deal for calling them was someone I knew who gave a positive feedback. So I contacted them and they were out the next day. Worked with Brad and he was very, very informative. Provided me a workman like explanation that made it easy for me to understand what happened and what my options were. Glad that I came across them and will certainly pass along the company name to family and friends as needed.

Service: Garage Door Opener Install

Product: Remotes / Keypad

jeanne king

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bedford, OH 08/30/2011

Brad arrived on time for the appointment. He determined the problem of the garage door repair and gave me an estimate. He completed the repair within an hour. I was pleased with his work and the charges and would call again. I found Precision online and in the phone directory.

Response from Jeffery Ware Business Owner

Thank you Mrs King We appreciate your feedback

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Springs

Wade Grant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Twinsburg, OH 08/16/2011

Thank you Steve. Very cordial and extremely efficient

Service: Broken Garage Door Spring Repair

Mike Garvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Twinsburg, OH 08/16/2011

Tom explained all the features and did a prompt and thorough job.

Service: Broken Garage Door Spring Repair

Ready to Experience 5-Star Service?

Join your Solon neighbors and let our experts take care of your garage door.

Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125