Read what people are saying
about Precision Garage Door in:

came out last minute, I appreciated you fitting me in on such short notice. al did a great job, thanks

- john zingales

Loved the confirmation email that told me my technician, as well as, providing his picture. Al was running ahead of schedule and called to see if he could come earlier. Al was very polite, shook my hand and introduced himself when he arrived. Al was honest, polite and finished the repair quickly. Al also checked and adjusted the door so it opened and closed completely. I have had 3 dIfferent technicians from your company and they have all been great. Keep up the high quality of service.

- Sheila Szymkowicz

MY STAR RATING WOULD HAVE BEEN A 1 INITIALLY BUT WOULD NOW BE A 5 TODAY! Initially I had 2 unpleasant experiences with Precision door. My husband and I were unhappy with the service and the attitudes of the service technicians. Our first experience with them which was about two years ago, ended with us spending a great deal more money than we anticipated on new cables, springs, door adjustments and the works. However we were told there was a lifetime warranty on both parts and labor. A few months later we had to call them back for a problem and when the serviceman came back, we were told this was a new problem and had no warranty. Needless to say we were extremely unhappy with the company and decided we would not call them again. A few days ago, we noticed our garage door was not closing all the way and was very crooked. We called another company who came out the same day and showed us frayed cables which needed to be replaced. The cost was $170.00. We were then told that the door would still not close in the manual position because Precision had installed the wrong springs for our door and it would be an additional $280.00 to replace those. I was not happy. I contacted Precision to insist they replace the springs and decided I would take them to small claims court if they would not stand by their claims. I was totally prepared for a lot of small talk and excuses. After being told a manager would contact me today, I was very surprised to actually have Jim call me early this morning to hear what I had to say. To my TOTAL surprise, he could not have been nicer. He accepted complete responsibility for the problem and had a serviceman over to my house within about an hour. The new service tech agreed that the wrong springs had been installed. He replaced the correct springs at no charge. I showed him the frayed cables along with my receipt for the new ones. About an hour later, I received a call once again from the manager Jim, who informed me that I will be reimbursed the entire $170.00 for the replacement cables. Needless to say, Precision has earned back my business and I will recommend them to anyone who asks for a reference in the future. I donâ??t know if they have a new owner or if they simply restructured the company, but whatever happened, they clearly understand that their reputation is essential to their success. Coupled with this understanding are the actions to back up their claims. It has been a long time since I have experienced such remarkable customer service with a perfectly pleasant and humble attitude. My sincere thanks to Jim and Tom the technician.

- JOAN TIEFEL

Tom arrived exactly on time for our scheduled appointment. He diagnosed my problem very quickly, followed up by his recommendation for repair/replacement. He was very courteous, polite and informative. He worked very quickly and then proceeded to explain how everything worked. Based on the appearance of my garage once he had left, you would never have known he had been there. I would definitely recommend Precision Door in addition to calling them myself if additional repairs are needed.

- Cassandra Morris

Technician is nice and well mannered Did a good job.My only concern is that the service fee is a little too much.

- Zenaida Aldana

I was in the market for a company to help with a recent garage door opener problem.....came across Precision and began to research their company. When I began to read through past customer responses, I liked what I read. What sealed the deal for calling them was someone I knew who gave a positive feedback. So I contacted them and they were out the next day. Worked with Brad and he was very, very informative. Provided me a workman like explanation that made it easy for me to understand what happened and what my options were. Glad that I came across them and will certainly pass along the company name to family and friends as needed.

- Tony Razzante

Brad arrived on time for the appointment. He determined the problem of the garage door repair and gave me an estimate. He completed the repair within an hour. I was pleased with his work and the charges and would call again. I found Precision online and in the phone directory.

- jeanne king

Thank you Mrs King We appreciate your feedback

Thank you Steve. Very cordial and extremely efficient

- Wade Grant

Tom explained all the features and did a prompt and thorough job.

- Mike Garvin

Al did a great job of repairing our garage door. He replaced all the moving parts and now my wife can lift the door with one hand. Al was very proffesional, explained why we were having so much trouble with the door and provided the expertise and parts so our door is safe and works like new. Thanks to Al and Precision Door Service

- Mal Bank

Jeremiah did a great job for us. He is a hard worker who cares caress about the quality of the job and the needs of the customer. Good man!

- Mark Chaffee

What a great company! Brad came out to inspect our 3 garage doors and openers. He installed new vinyl rollers on each and they are so much quieter now. He tightened all hardware and replaced a broken bracket on one door. All thoughout the service visit, he explained everything he was doing and why. I am very, very pleased with the service I received and plan on calling Precision in the future. Thanks for the great service Brad!

- Michelle Corlett

Al did a great job. Very skilled. Great workmanship. Yes Yes Yes. All new door. PERFECT

- Tom Peters

Al Fleming was very professional, knowledgeable and honest. We will most assuredly call Precision door Service again.

- Cheryl Boone

The job was done very professionally. I just thought the price was very high. Other than price a job well done.

- Fred Gage

Job well done

- Carl Alder

I am very pleased with the service I received

- Richard Van Dozier

The new doors look great and operate smoothly and quietly. Jeremiah was eager and able to answer all of our questions. We're looking forward to many years of trouble free service! Only minor detail: due to difference in wood trim, I do have a little paint touch up to take care of.

- Darren Klug

The first time I used Precision, I needed emergency service, and they came right away to replace a broken spring. I was very pleased with the quality of work and the promptness. I was comforted by the fact that they were easily identified by their uniforms and their trucks. A few years later, I recognized their logo at the home show and had them back to make some repairs and replace our garage door openers. Again, Al was courteous, prompt,and knowledgable. I am confident this company provides continually good service in a timely fashion.

- linda stiller

Service was great and very professional. Jeremiah was polite, kind, and explained the problems very well. He worked very hard to correct the problem with my garage door under very cold conditions. I will definitely recommend your company and Jeremiah to others.

- Joe Jarzynski

I just wanted to thank Al Fleming for his quick, responsive service. I will tell my friends.

- Joe Eardley

The office staff that answered the phones were very pleasant and proffesional. The Technician arrived right on time and solved my problem in no time. This is the first time i have ever had a problem with my garage door and I am very pleased with the excellent service I recieved from Precision Door Service.

- Mrs.Deluca

The technician did a very nice job.

- Jerry Fruhauf

The technician, Al, was right on time and fixed my problem quickly. I wont call any one else but Precision Door for my new garage door in the spring.

- Angeline DeLuca

Precision Door understands what it means to provide Excellent Customer Service. We have been using them for a couple years now and they always do a great job. Al is always courteous and proffesional as well as being very knowledgable. I wish all "service" companies could be this easy to work with.

- David Royer

Brian was very friendly and helpful on the phone and was able to come out earlier with my phone approval.

- Bruce Kermode

The two technicians who repaired my door and replaced my remote entry opener were very professional (I just can't see, to remember names). They took the time to explain what they were doing. They also, at my request, took the time to "scold" two of my kids for unsafe climbing of the garage door (don't ask). When a problem came up with my van remote, they promptly returned to take care of the issue. I would recommend your company in the future.

- Donna Hawersaat

We had our garage double door springs replaced. Brad was very helpful, knowledgeable, and worked in a quick, efficient manner. He also installed a new remote garage door opener. He shared his appreciation of your company and it was absolutely apparent that he enjoyed his job. We would definitely call on your company for our future needs. Thank you!

- Mary Ann Mooney

Our service technician's name is Jim. We have had Jim to our home 3 times. First to repair our old garage and then to install a new door and opener. He came back this week to repair the operator under warranty. Every single time he's courteous, does a great job and always answer any questions I have. Will certainly recommend him to family and friends.

- JOSE BARROA

Brian was very personable. He quickly and efficiently set about repairing the door and installing parts. We are very pleased with his service and your company.

- Jayne Amundson