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Read what people are saying
about Precision Garage Door in:

North Royalton Area, OH

Precision Garage Door of Cleveland
has received 794 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a wonderful experience with Precision. I called 3 companies to get an estimate on a new door and Precision was the only one that came out on a Saturday and gave us an estimate. We had a new door in 3 days. Ryan was nice, friendly and explained what he would recommend but also stated it was up to us what we wanted. When Ryan came to install the door again was polite and friendly and did a great job! Our door looks great! I would recommend to family and friends.

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A Response from: Jeffery Ware

Thank you very much Ms. Olszewski. We do our best to provide prompt and courteous service. Ryan has just recently joined us at Precision and he is a welcome addition to our team. We are elated that you are completely satisfied and willing to recommend to others. Thank you.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I FIGURED IT WAS TIME FOR A SAFETY MAINTENANCE CHECK. AFTER TALKING TO BILL ADAMINI I PURCHASED THE LIFETIME WARRANTY PACKAGE TO SAVE ON FUTURE REPAIR COST. NOW I HAVE PEACE OF MIND. THANKS BILL!!!

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A Response from: Jeffery Ware

THANKS FOR YOUR FEEDBACK MR. DOMDROWSKI. OBVIOUSLY YOU SAW THE VALUE OF WHAT BILL OFFERED AND IT WAS A WISE DECISION TO OPT FOR THE LIFETIME WARRANTY. WE STAND BEHIND IT 100%. WE HAVE TWO GOALS, ONE IS TO SATISFY OUR CUSTOMERS 100% AND THE OTHER IS TO FIX THE DOOR RIGHT THE FIRST TIME. THANK FOR ALLOWING US DO DO THAT FOR YOU.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wanted to thank your company for the service they provided for us when we purchased a new garage door and also had it installed by one of your technicians. First let me say that when i first contacted Precision garage door for an estimate, they sent out a tech the very same day. Other companies were not willing to do that. Fortunately for me i was blessed with the technician you sent me. His name is Ryan. Ryan gave me the walk thru of all of his hard labor and knowledge of the products he installed. He has a very positive and respectful work ethic. He represented and promoted your company in a very positive manner. As we all know it is nice to have customer feedback from clients, your company is on the side of the customer. Thank you for your service and thank you for having a SUPER TECH like Ryan. Kudos for everybody. Great job. Sincerely Mike & Joann Lipcsey. We will reccommend your company to everyone.

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A Response from: Jeffery Ware

Mr. Lipcsey, Thank you for the opportunity to provided you service as well as the â??glowingâ?? commendation for Ryan. We strive to provide exactly the type of experience you had with Precision Door Service. It is very gratifying to know that our efforts are appreciated by our customers. Thank you again and may you have a GREAT day.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

weekend appt & warranty,service was quick and on time.

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A Response from: Jeffery Ware

Thank you your feedback Mr. Grau. We do our best to provide prompt and efficient service. Our goal is 100% customer satisfaction.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill did a very good job on what needed to be fixed. My door works better that ever.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mitch is very personable and most helpful. Service was prompt. I would recommend Precision Door.

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A Response from: Jeffery Ware

Mitch is relatively new to the garage door business. We firmly believe he has the qualities to become one of our best techs. We are glad your experience was a good one. Our goal is 100% customer satisfaction.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al really enjoys his work, that explains why he is so good at it. He should get a raise. Thanks Al for a very good experience.

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A Response from: Jeffery Ware

Yes Al really enjoys his work. I am glad he was able to provide you a pleasurable experience.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Eric was great! He called before he stopped by, was right on time and very thorough. He explained the problem, explained the fix and was very professional. Thanks Eric!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Pollner. I hope your experience was a pleasurable. Do not hesitate to call for future garages

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt performed the repair job efficiently. He arrived punctually, had all the necessary parts, and flawlessly performed the repair. The turn-around time from call to service was impressive. Matt explained the options and the repair process. I highly recommend Matt as a service technician.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Zaharija. Obviously Matt was able to provide the kind of service to you that separates Precision from other garage door companies. Our technicians are prompt and reliable. Thank you for allowing us to serve you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom called to let me know he would be arriving soom and I appreciated the notice. He was polite, informative and professional. I had purchased and Angie

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very satisfied with our service. The technician arrived in a timely manner and was very professional. We had to have the garage door opener replaced. We are extremely satisfied with the quality of the new opener.

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A Response from: Jeffery Ware

Thank you for your feedback. We strive to provide 100% customer satisfaction. Brad receives high marks due to his professionalism quite frequently. I truly hope you enjoy your new garage door opener.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was not working properly. The spring was broken and needed replaced. Brad was out within an hour of my call to have someone come out. Brad suggested the door hardware overhaul. He was very professional and friendly. I will not say Precision was the cheapest, but a lifetime warranty on all parts and labor is worth it. I would definitely recommend Precision and will call again if we have any problems.

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A Response from: Jeffery Ware

Thank you for reviewing both Brad and Precision. We know the best way to repair a garage door, long term, is to rebuild it and we are guarantee it for life. Over time you will realize the true value of brad's recommendation. Thank you for being so frank with your feedback.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I looked up garage door repair for 44136 and Precision Door came up. I called late Friday evening and Brad was able to come at noon on Saturday. He was friendly and efficient and replaced a piece of track, reset the springs and oiled the tracks along with straightening the door. The price was fair, plus there was a $15 discount on their website. I would highly recommend Brad and Precision Door.

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A Response from: Jeffery Ware

Thank you for reviewing Precision and Brad. I am glad we were able to repair your door in a timely fashion. We encourage our technicians to provide the best possible solution to your problem. Brad is pretty amazing. He is very efficient and courteous. Thank for recommending Precision.

Brad Buzzelli Service Provided:
Garage Door Repair

Product:
Springs

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician Eric did an awesome job installing my brand new garage door opener. Thank you Precision Door.

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Al Fleming Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brad is the very best service representative. He is courteous, prompt and detail oriented. If I were a business owner, I want to clone him and hire them all.

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A Response from: Jeffery Ware

All I will say is WOW. That is really a good review. I am in agreement with you Mr. Carcioppolo, there are times I wish I could clone him. Obviously you had a pleasant experience with PDS. That is our goal, 100% customer satisfaction. If you know someone having garage door issues please have them call Precision. Thank you.

Brad Buzzelli Service Provided:
Garage Door Repair

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called your company regarding my need for a garage door repair and within about two hours I had a technician arrive at my home. Tom fully explained what needed to be done and the products used to service the repair needed. The work was done quickly and everything is now functioning properly again. Overall, I would not hesitate to recommend your company to anyone in need of your services.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Batig. One of our goals is to respond to each call within two to three hours, we understand how inconvenient it can when your garage does not work. I am glad we able to respond so rapidly and to repair the door. Tom is an asset to our company, he is very professional and thorough. We want you to be 100% satisfied.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We decided to go ahead with Mitch's recommendation based on the warranty of the product. It cost a bit more but hopefully it will allow us to be worry free in future years with your lifetime guarantee. Mitch was great; easy to deal with and did the work quickly and was very clean and neat.

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A Response from: Jeffery Ware

Thank you for reviewing us. That is our goal, to offer our customers peace of mind. We stand behind our lifetime warranty 100%. We also encourage our technicians to be professional, courteous and neat. Mitch demonstrated the ability to be all of the above.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was very knowledgable and efficient. He did a great job replacing all the parts and motor. I am very pleased with his professionalism.

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional and personable technician. Great service. Thanks

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The sevice we received was prompt and professional.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was glad Precision was able to service my garage door on a Sunday. The torsion spring broke Saturday night and I didn't want to have to miss work on Monday. Tom arrived on time (after calling to say he was on his way!). He was very professional and explained all of my options. After I gave him the go-ahead he got right to work and completed the 'rebuild' in just over an hour. Other than the unexpected expense of the repair (a bit on the expensive side!) I had no complaints about the quality of the technician (Tom) or the work performed.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brad was very knowledgeable and took the time to explain things. That was very much appreciated and rarely comes from someone providing a repair service. He was also on time, which was much appreciated.

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Brad Buzzelli Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Job! Very personable.

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Brad Buzzelli Service Provided:
Garage Door Repair

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Howard was/is a very good representative for your firm. He temporarily fixed my door in a very prompt manner. I look forward to seeing him again as soon as the new door is available for installation. I'm glad that I contacted Precision

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Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

technician tom was polite, he did his job in a timely way, he also called prior to his arrival.he was a gentelman and easy to understand when explaining all the services he could provide.he is a great asset to your company,nice people like him should be recognized.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was well pleased with the timely response and the work done by Brad Buzzelli. He was courteous and professional. When I mentioned the cost to other people who have had their springs replaced, they thought it seemed high. I left a message for Jim Boland to call me, but never heard from him. Perhaps there is a reason, but, without communication, I am not sure what it is.

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A Response from: Jeffery Ware

Ms Stromberg and i were finally able to speak the day she wrote this review. She expressed some concern regarding the cost of our service as compared to other people she spoke to regarding the price they paid for similar work. We talked about the quality of parts, service and warranties and she quickly understood that comparisons cannot be made solely on price. She expressed her satifaction with my explanation and remains a very satisfied customer.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good quick service, nice installation, and very quiet belt drive opener.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was great. We would highly recommend him.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom is a terrific young man.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al made my door nice and quiet

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125