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about Precision Garage Door in:
Lake County, OH
Precision Garage Door of Clevelandhas received 378 reviews, averaging 4.93 Stars:
Fairport Harbor, OH
Mentor, OH
We have been customers of this company since at least 2006. At 11pm our spring broke on garage door. I was able to call and speak to a real person to set up appointment for the next day. John Franks was out texhnician and he is excellent. I 5 star recommend Precision Door. Superb service. All ways.
- Barbara Cavallaro
Kirtland, OH
We could not be happier with Precision! When our opener springs broke on a Sunday, leaving our garage door inoperable, we called Precision- fearing the dreaded extra charges for weekend/holidays. The Precision representative that we reached by phone was polite and was able to schedule a service visit the same day. I called around 10 am and our appointment was set for between 8-9 pm, but our technician, Bill, called me about 15 minutes later to see if earlier would work. Bill actually fit us in that morning! He was wonderful. He quickly diagnosed the problem and replaced our springs. He was highly knowledgeable, efficient, and polite. Bill was able to easily pull up our account history because Precision uses today’s technology, so everything is accessible on computer tablets. The only cost that we incurred was the service call fee because our broken springs were covered by the lifetime warranty and there was no extra charge for weekends! Yay! Thank you Bill for you excellent(and quick!) service. We are so happy we chose Precision!
- Denise Mooney
Eastlake, OH
I wanted to thank Precsion for their quick service in the handling of my garage door repair!! Their prompt and courteous was muchly appreciated. My serviceman name was Anthony Wise. He called upon his arrival, which was earlier than expected. I had a online coupon he honored, as well as, another one, and an extended warranty. I definitely would use this company again, very professional????
- Donna Stanfield
Wickliffe, OH
Anthony was polite and punctual, and he was quite sincere in explaining my options. Even though I was initially seeking a repair, I was quite pleased with my new garage door opener after Anthony installed it and spoke to me about its benefits.
- Ken Beavers
Mentor, OH
Selected Precision after doing research on service and value. Super impressed with ability to assess my door within an hour. Phone support was outstanding. Technician inspected and assessed repair quickly and was very professional. Door was temporarily repaired to allow use and a well informed decision to replace and upgrade the door was made with good recommendation and information. Very pleased with what appears to be a very well run company.
- Dan Gallagher
Fairport Harbor, OH
Good service, fixed the problem quickly and it looks good.
- Robert Gorgone
Mentor, OH
5 star rating. Service person on time, did excellent work and very efficient. He explained the upgrade that he installed. Excellent work!!!
- Hiram Reppert
Product:
Kirtland, OH
Paul was fantastic. Very professional and did a great job.
- Veronica Cekada
Kirtland, OH
As always work was done correctly the first time Zoran did a great job
- Allan Malvicino
Mentor, OH
Will was very helpful and identified our problem quickly. He determined our opener could not be fixed and had to be replaced, but cautioned us that a new opener could be damaged by the current state of our garage doors. He walked us through our door options, made a few recommendations based on our home design, and finalized a package (door and opener) that would solve our grarage door problem. Thanks Will, appreciate all your help!
- Gary & theresa Ljubi
Product:
Mentor, OH
Paul was very professional and informative. Arrival time was unbelievably prompt, which is rare these days. He enjoys working for Precision and it shows. I would highly recommend this fine young man. Thank you for your great service and attitude!
- Mary Collingwood
Wickliffe, OH
Service was quick and great. Had an issue and had to quickly search online for a place. Called around 4:30 and they scheduled for 6-8pm. The technician, Anthony Wise, was able to come early. He called first to confirm that it was ok to come early. He arrived quickly and figured out the issue right away. He provided 3 options and explained each. His work was quick and good. Turned a frustration situation around and made it much easier for us.
- Dan Horton
Eastlake, OH
Paul was very personable and professional. He found out the problems with my door and presented me with three options that would fit my budget. I was very pleased with the work done and I would recommend Paul to anyone needing service. He is very knowledgeable. Thank you again for great service
- Cheryl Coram
Mentor, OH
My issue on the quoted price was not even addressed although you asked for my feedback. Your company should honor the price that was quoted on the phone. I will contact the BBB to report this incident to make sure that this does not happen to anyone else.
- Herminio Delgado
Mentor, OH
The service was prompt. The installer was efficient and knowledgable. He was very accommodating. I did not feel pressured into buying more than I needed. Very nice young man.
- Karen Uridel
Kirtland, OH
Very pleased. The tech came the next day, gave me three estimates from short term fix to complete overhaul. The tech was very professional and courteous. I am very pleased and would recommend and would call them in the future.
- Mary Dustin
Fairport Harbor, OH
Service - John Gilles came out on 11/27/2017 and replaced a broken operator J bar arm bracket. John recommended I should also consider replacing my slightly torn and weakened upper (horizontal) strut support U bar. He had Precision Door order the correct 15' galvanized U bar support and then returned on 12/01/2017 to install it. John Gilles was timely, extremely courteous and 100% professional. The overhead door is operating quietly and smoothly - perfect. And yes, I'm impressed and thrilled with my first time service repair with your company! I have another home nearby on the lake I built 9 years with a 18 foot overhead door. I want to replace the torsion springs based entirely on age and cycles used . I will definitely be scheduling this replacement with Precision Door very soon and plan on advising my neighbors of your professional service people. It's also very comforting to get a live answer instead of automated-voicemails that so many other service businesses are using in today's tech world. Thanks again John Gilles!
- Sandy Mancini
Mentor, OH
Excellent job....very professional and cares about the quality workmanship. I would highly recommend Precision!
- Christine & Bob Coatsworth
Product:
Mentor, OH
Fast, friendly and very professional.
- Julia Lieb
Painesville, OH
Anthony was on time, efficient, pleasant, and explained everything well. Good job.
- Michael Machi
Eastlake, OH
My serviceman was Will and he is the best. I will always continue to ask for him whenever I need service. He is very helpful and takes time to explain Super!!!!!!
- Susan Brodzinski
Mentor, OH
Extremely happy with the service provided by Anthony.
- Cheryl Catania
Mentor, OH
Speedy service, knew what the problem was the moment he arrived and was budget friendly about fixing the problem.
- Christina Offenberger
We would like to send along a thank you for your business and we also look forward to any future help you may need with any of your garage door concerns!
Mentor, OH
Friendly, efficient, and economical. I'm very happy with the service provided and would recommend your company anytime!
- Phil Aumann
Kirtland, OH
Z knew his stuff, great repair, like new... thanks
- Mitch Sears
Madison, OH
Great experience, really nice tech and professional service in a very timely fashion!
- Daniel Potter
Mr. Potter, Thank you for submitting a review of the service you received through Precision Door and our technician, Ryan. We appreciate your time!
Product:
Mentor, OH
I originally had an appointment for garage door opener repair with a smaller company. They didn't show up and didn't return repeated calls/messages. When I called Precision, they were able to come out the same day (within 2 hours), provided a confirmation email with the picture of the technician I could expect, and the tech called when he was within 5 minutes of my location - WHAT A DIFFERENCE!!! The repair was completed quickly and at a very reasonable price - thank you PRECISION!!!
- Bette Lloyd
Ms. Lloyd, We are very pleased that Precision Door was there when you needed it! No one has time in their busy day to be held up by garage door trouble so we are very happy the repair was completed quickly and efficiently for you. Please feel free to pass along any recommendations to friends and family.
Kirtland, OH
I have to admit that when our garage door broke less than a month after being repaired, I was not very happy. The fact that I was trapped at home and had to miss my morning obligations made me even more upset. But, once again, "Super Bill Adamini" came to our rescue! Not only did he head our way as quickly as he could, he arrived well before the time he was expected. Bill is so kind and compassionate that he felt really bad that we had an issue so soon. He immediately diagnosed the problem and explained the reason for the malfunction, which made total sense. Bill made the repairs and even took the time to show me how to manually open the garage door in the unlikely event that something goes wrong in the future. Bill was so thoughtful that he also lowered the cord he taught me to pull so I wouldn't have to reach too high to grasp it. Now, Bill, it's not that I don't like seeing you, but let's hope that next time it won't be under such stressful circumstances! Thank you so much, Bill, for getting us up and running in your usual quick, efficient, and courteous manner. We really appreciate you taking such good care of us. Martina Fronczek
- Martina Fronczek
Mentor, OH
Anthony was great. He has been to our house twice now and the 1st visit he told us that we need our garage rebuilt. So Anthony's 2nd visit was the big job of rebuilding our garage door. Anthony was very friendly, very professional and explained things very well. I highly recommend Precision overhead door and ask for Anthony for your technician. you will not be disappointed
- Chandler & keri Wick
Mr. and Mrs. Wick, We would like to pass along our thanks to you for taking time to provide a review of the service you received from Precision Door. We are very pleased Anthony completed the work thoroughly and professionally to ensure your garage is the safest it possibly can be.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
The service representative was on time and performed the work in a professional manner I would refer him to my neighbors. My son in law Dan Eisele referred your company to me
- Al Perrico