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about Precision Garage Door in:
Lake County, OH
Precision Garage Door of Clevelandhas received 361 reviews, averaging 4.94 Stars:
Mentor, OH
Product:
Eastlake, OH
Fantastic service. My problem was fixed 3 hours after I called. Technician Anthony Wise was a pleasure to work with.
- John Jabrocki
Kirtland, OH
John was on time which is great! He showed us the broken spring and identified what our options were. Very pleased with recommendations and work we had completed. You could tell he was knowledgable and courteous. Would recommend Precision to others.
- Joe Vanuch
Fairport Harbor, OH
Paul was very clear in the description of the damage and what was needed to repair the door. He was very friendly and very skilled at fixing the door. I appreciate that Precision has 24 hour staff and that they are prompt and professional. The intake person on the phone was excellent as well.
- Barb Molter
Mentor, OH
This is the 2nd time I’ve used Precision, this time for a rental I own. The 1st was for my own home and I’ve been so happy with the job done I never considered another company even though the rental is in another city. They are quick to come, do a great job and Paul the service man was wonderful in explaining what needed to be done and the cost.
- Joy Michaelis
Mentor, OH
Work was great .Anthony did an awesome job.For sure 5 star.
- Doug Humenuik
Mentor, OH
Anthony did a phenomenal job in quickly installing my new garage door opener. He gave me a very good assessment of my old garage door opener which helped me decide that it was better to replace it then to repair my old garage door opener
- Nathan Szabo
Mentor, OH
Anthony was excellent. Very informative, and he took the time to talk us through several options and solutions. Extremely professional. Looking forward to doing more business with you!
- Pete Foster
Mentor, OH
Anthony was my service man (2nd time he's been here and was glad to see him again). He took care of my problem very quickly, and explained what needed to be done and why. I have recommended Precision in the past and will continue to do so.
- Jacque Fertick
Perry, OH
Great Service, Awesome communication and issued fixed quickly and professionally.
- Jean Powell
Product:
Fairport Harbor, OH
I have used Precision Door Services twice in the last 2 months. From calling them for service to paying the technician when the job was completed, was a very easy process. Great customer service, knowledgeable technicians, I highly recommend them to anyone needing service on their garage door.
- Mike Garmone
Kirtland, OH
John was fantastic! Quick and thorough. We are very pleased with the response time and service provided by Precision door.
- James Clarke
Fairport Harbor, OH
Thank you for such fast service. Anthony went over and above to help with my needs! Great job would recommend you to my friends and family!
- Suzanne Mochner
Fairport Harbor, OH
The service representative was on time and performed the work in a professional manner I would refer him to my neighbors. My son in law Dan Eisele referred your company to me
- Al Perrico
Mentor, OH
We have been customers of this company since at least 2006. At 11pm our spring broke on garage door. I was able to call and speak to a real person to set up appointment for the next day. John Franks was out texhnician and he is excellent. I 5 star recommend Precision Door. Superb service. All ways.
- Barbara Cavallaro
Kirtland, OH
We could not be happier with Precision! When our opener springs broke on a Sunday, leaving our garage door inoperable, we called Precision- fearing the dreaded extra charges for weekend/holidays. The Precision representative that we reached by phone was polite and was able to schedule a service visit the same day. I called around 10 am and our appointment was set for between 8-9 pm, but our technician, Bill, called me about 15 minutes later to see if earlier would work. Bill actually fit us in that morning! He was wonderful. He quickly diagnosed the problem and replaced our springs. He was highly knowledgeable, efficient, and polite. Bill was able to easily pull up our account history because Precision uses today’s technology, so everything is accessible on computer tablets. The only cost that we incurred was the service call fee because our broken springs were covered by the lifetime warranty and there was no extra charge for weekends! Yay! Thank you Bill for you excellent(and quick!) service. We are so happy we chose Precision!
- Denise Mooney
Eastlake, OH
I wanted to thank Precsion for their quick service in the handling of my garage door repair!! Their prompt and courteous was muchly appreciated. My serviceman name was Anthony Wise. He called upon his arrival, which was earlier than expected. I had a online coupon he honored, as well as, another one, and an extended warranty. I definitely would use this company again, very professional????
- Donna Stanfield
Wickliffe, OH
Anthony was polite and punctual, and he was quite sincere in explaining my options. Even though I was initially seeking a repair, I was quite pleased with my new garage door opener after Anthony installed it and spoke to me about its benefits.
- Ken Beavers
Mentor, OH
Selected Precision after doing research on service and value. Super impressed with ability to assess my door within an hour. Phone support was outstanding. Technician inspected and assessed repair quickly and was very professional. Door was temporarily repaired to allow use and a well informed decision to replace and upgrade the door was made with good recommendation and information. Very pleased with what appears to be a very well run company.
- Dan Gallagher
Fairport Harbor, OH
Good service, fixed the problem quickly and it looks good.
- Robert Gorgone
Mentor, OH
5 star rating. Service person on time, did excellent work and very efficient. He explained the upgrade that he installed. Excellent work!!!
- Hiram Reppert
Product:
Kirtland, OH
Paul was fantastic. Very professional and did a great job.
- Veronica Cekada
Kirtland, OH
As always work was done correctly the first time Zoran did a great job
- Allan Malvicino
Mentor, OH
Will was very helpful and identified our problem quickly. He determined our opener could not be fixed and had to be replaced, but cautioned us that a new opener could be damaged by the current state of our garage doors. He walked us through our door options, made a few recommendations based on our home design, and finalized a package (door and opener) that would solve our grarage door problem. Thanks Will, appreciate all your help!
- Gary & theresa Ljubi
Product:
Mentor, OH
Paul was very professional and informative. Arrival time was unbelievably prompt, which is rare these days. He enjoys working for Precision and it shows. I would highly recommend this fine young man. Thank you for your great service and attitude!
- Mary Collingwood
Wickliffe, OH
Service was quick and great. Had an issue and had to quickly search online for a place. Called around 4:30 and they scheduled for 6-8pm. The technician, Anthony Wise, was able to come early. He called first to confirm that it was ok to come early. He arrived quickly and figured out the issue right away. He provided 3 options and explained each. His work was quick and good. Turned a frustration situation around and made it much easier for us.
- Dan Horton
Eastlake, OH
Paul was very personable and professional. He found out the problems with my door and presented me with three options that would fit my budget. I was very pleased with the work done and I would recommend Paul to anyone needing service. He is very knowledgeable. Thank you again for great service
- Cheryl Coram
Mentor, OH
My issue on the quoted price was not even addressed although you asked for my feedback. Your company should honor the price that was quoted on the phone. I will contact the BBB to report this incident to make sure that this does not happen to anyone else.
- Herminio Delgado
Mentor, OH
The service was prompt. The installer was efficient and knowledgable. He was very accommodating. I did not feel pressured into buying more than I needed. Very nice young man.
- Karen Uridel
Kirtland, OH
Very pleased. The tech came the next day, gave me three estimates from short term fix to complete overhaul. The tech was very professional and courteous. I am very pleased and would recommend and would call them in the future.
- Mary Dustin
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
My technician, Will, was a pleasure to do business with. He was punctual, knowledgeable, and thorough. Will diagnosed and fixed the problem that caused me to need a service call. While he was here, he brought to my attention deterioration in my garage door that would have to be addressed. As a result, I purchased two new garage doors. Will might possibly have saved me a real headache down the road. Precision Door is the only company of it's type that I have ever used and will continue to do so in large part due to the technicians from Precision who I have encountered. I have always received great service!
- Debbie & lee Schroyer