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about Precision Garage Door in:
North Royalton Area, OH
Precision Garage Door of Clevelandhas received 743 reviews, averaging 4.94 Stars:
North Royalton, OH
Thank you for your feedback Mr. Zone. This exactly the relationship we want to foster with our customers. We want your experience with us to be a pleasurable one so you will talk about to friends and family.
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Strongsville, OH
Great service,very satify.
- Walter Mandzuk
We appreciate your business Mr. Mandzuk.
North Royalton, OH
I called Precision Door years ago for garage spring replacement and they did a great job, were professional and very competent, so when I needed another garage door serviced; I immediately knew to call Precision Door. Once again; great service and quick dispatch too. Very satisfied...
- Paul Schuck
Thank you for your continued loyalty Mr. Schuck. Our goal is 100% customer satisfaction. We will always provide the best possible service.
North Royalton, OH
Prnce did an excellent job, he explained all the work that needed to be done, was courteous, prompt and the door is working good as new. Thanks for the service.
- howard wolf
Thank you for your feedback Mr. Wolf. Customer service is what drives our business.
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Strongsville, OH
I chose your company from the yellow pages and what stood out to me was the same day service and 24 hour emergency service. Also your special rate and no extra charge for nights and weekends. I also liked the idea of a lifetime warranty. I also found your call back on the web very reassuring by telling and showing me what your trucks look like and also what the tech who was coming out looked like. My tech was Bill Adamini, and he was very good at his job and also showed how to disingage my garage door so I could lift it in the future. He went over all the parts that needed to be replaced and showed me the old parts so I could judge for myself as to how bad these parts were. I feel he did an excellent job, and I thank him and your company. Sharon
- Sharon Horvath
Thank you very much Mrs. Horvath, would you be interested in doing a TV commercial for Precision (smile). This is such an awesome review, this is how we want our customers to feel about Precision and all of our technicians. No high pressure sales, more educating and helping homeowner understand how the door should work. Thank you for choosing Precision.
Strongsville, OH
we were thrilled with the unparalleled promptness in repairing our garage door. It was completed within hours of our phone call. The garage door works better than ever and we are thankful that it is guaranteed for a lifetime. Thank you for the quality service and your service technician. He was great.
- Bob Ciesick
Thank you your feedback Mr. Ciesitk. Most often we are able service our customers within three to four time frame, we understand how valuable time really is and want to be respectful of our customers time. Matt does an awesome job and is very customer service oriented. Please share this experience with others.
Strongsville, OH
Matt called to let me know he was on his way. Gave me an update on what needed to be done. Repairsa done in a very timely manner
- LAURA CRAVENS
Thank you for your feedback Mrs. Cravens. We are pleased we were able to solve your garage door issues.
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North Royalton, OH
Bill did a great job, just like the last time he was out to fix our other spring. We couldn't be happier. Thanks! Joe
- Joe Piccolo
Thank you for your continued loyalty Mr. Piccolo. We really appreciate your business.
Strongsville, OH
Professional and plesent. Explained options/costs/warranty. Job done quickly.
- Clarence Smith
Thank you for your feedback Mr. Smith. Prompt, professional and courteous service is what we provide. Glad we were able to solve your garage door issue.
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Strongsville, OH
Thank you for an excellent installation of my new garage door and opener. My installer, Prince, was totally professional, polite, and did a great job with the installation. I particularly appreciate the lifetime guarantee.
- Mike Misiak
Thank you for your feedback Mr. Misiak. We use the information we receive to improve the level of service we can provide to our customers.
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Strongsville, OH
Zoran was running early and called to see if I could move up the appointment. That never happens; usually youâ??re lucky if a service person makes it on time. He was quick and efficient installing a new Lift master. I would highly recommend Zoran. Clark
- Clark Mundy
Thank you for your feedback Mr. Mundy. In order to better serve you, we put ourselves in the customers shoes and tried to determine some of the reasons that might cause a homeowner some anxiety. That is why Zoran made the call and was able to arrive early. It is one of the many things that separate us from our competitors. Our two main objectives are "fix the door right the first time" and to make sure our customers are 100% satisfied. Please do recommend us to others.
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Technician: Zoran Jovanovic
North Royalton, OH
Bill brought me a new opener, he had to reprogram the very old one, the keypad opener and the new one. Right from the get go Joshua, who answered the phone till the last second with Bill I could not have had better service. I appreciated Bill's calls to let me know when he would be here, his kindness, his knowledge of his job , his overall great personality and patience. He added joy to my day, a really pleasant guy. I am so happy I choose Precision out of the many listed in the phone book Today was my lucky day thank you all for the quick service and every ounce of kindness I was afforded. Janet D'Aquila
- Janet D\'Aquila
Thank you Ms D'Aquila for allowing us to service your garage door. We want our customers to receive the best customer service possible. It does start with the initial call and extends long after the technician leaves your home. Bill is very people-oriented, so it does not surprise me that you feel as you do.
North Royalton, OH
Anthony did a great job. He did a rebuild of the door replaced springs,rollers, bearings,and cable in an hour. He called when he was 15 minutes out. He double checked that no debris was left on the floor.
- Al Petrich
We appreciate your feedback Mr. Petrich. Thank you for choosing Precision Door.
Broadview Heights, OH
Bill was very knowledgeable and very professional. He explained everything that was wrong and there were no hidden surprises. His workmanship was excellent. To me, I will definitely call Precision Door Service for any future work. Thank you.
- Jane Schuster
We appreciate your feedback Mrs. Schuster. Please tell others about your experience with Precision Door.
Parma, OH
Wonderful service experience. Zoran was extremely knowledgable and did a great job. He pointed out some other issues that I did not know about,(safety issues) and was able to fix everything at that time. Very courtious and pleasant. Did a great job in a short period of time. I am extremely satisfied and would have no problem referring this company to anyone.
- BERT HUGHES
Thank you Mr. Hughes. Reviews such as yours reinforces that our technicians are doing a good job. Please do refer us to others.
Strongsville, OH
My wife and I had Precision out to our house to help us with our garage door opener. It was an excellent experience! First of all, we called and they were able to come the very next day. The technician, Zoran, called before he came to make sure we were ready. Second, he inspected not just the opener, but all the parts and pieces of the garage door. I am not very good with mechanical things, but that didn't matter, Zoran explained everything to us in terms that we could comprehend. He made my wife and I aware of everything that was going on. He explained why were having the problem we were and how to properly fix it. He was extremely professional and at the same time made us feel very comfortable and at ease. It didn't seem as though he was just glancing at things and trying to sell us a big ticket item. We ended up getting a new opener and new parts for the door as well, but I knew why I needed them! Zoran explained why the decision we made was good from a safety standpoint and that the safety of our children was important. He worked quickly and didn't leave a mess. I would absolutely recommend anyone with garage issues to call! Very refreshing to feel like a company really cares about you as a customer!!
- Lisa Kudla
Thank you for your feedback Mrs Kudla. We do our best to make our visit to your home a pleasurable one from the start to the finish. We want to empower our customers to make a well-informed decision tailored to their needs. Customer satisfaction is so important to our success that our technicians will go above and beyond to please our customers. Your review lets us know the technicians get it. Please share your experience with others.
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Technician: Zoran Jovanovic
North Royalton, OH
Jason arrived right on time, explained everything that he was doing, walked me through possible choices, and cleaned up completely. The door works beautifully with new springs and a rebuild. I'd be happy to recommend them.
- KATHY/GEORGE AHRENS
Thank you for your feedback. Prompt, professional and courteous is our mission.
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Strongsville, OH
The service man was very helpful and explained everything to me. I was very pleased with his work . I would recommend this service to everyone.
- Donald Miller
Thank you for your feedback Mr. Miller. Zoran does an excellent job and we re glad to have him at Precision. Please do tell others about us.
Strongsville, OH
The technician Matt Petroff did an outstanding job ! He was very personable, compassionate about his job, thorough in his explanation of the services available & most importantly he fixed the problem with our garage door ! Immediately, Matt made me feel comfortable in our discussions of what could be wrong with our door without thinking he was trying to "rip" me off. There was no pressure from Matt to purchase something I didn't need at the moment but he was thorough on what I could be facing in a few years. When he finished the job, he was very clear that I could call his cell phone any time if another issue came up & he would try to troubleshoot the issue over the phone first. Job well done ! Thanks !!!
- Vickie Eicher
Thank you for your feedback Mr. Eicher. We are pleased Matt was able to solve your garage door issues while providing you a good experience. Please call on us for future service.
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Strongsville, OH
First of all, I was impressed to find online the name/photo of the represenatative who would be working at my home with a description of the truck, uniform, and badge I should expect to see. When you live alone, that is very reassuring. I appreciated the photo and reviews for Paul Broschk who did my work. Ths entire service started on time with a friendly call from Paul who arrived exactly when he said he would. He was professional, considerate, and very patiet as he anwered my questions and explained how he would repair the issues I had with my garage door springs and track. When the time comes to entirely replace the door, I will definitely contact this company and possibly Paul once more.
- Carol Kovacs
Thank you for taking to review your experience with Precision Door Mrs. Kovacs. That is the purpose of having our technicians photos and backgrounds on our website, to reassure our customers. We want you to have a good experience, not be concerned about who is coming to your home. We do our very best to provide prompt, courteous and professional service with our only goals being to "fix your door right the first time" and for you to be 100% satisfied. We are pleased your experience was a good one. Thank you for choosing Precision.
Strongsville, OH
After a power outage on Saturday, we had to manually open the garage door. It weighed a ton and wouldn't stay up. I sent a request for service through Precision's website and was contacted almost immediately. Our garage door cables and springs were a disaster waiting to happen. Paul quickly identified the issues, explained everything to me, and went to work. I was impressed by his product knowledge, professionalism, and excellent service. Thank you, Paul, and Precision Door Service.I will most certainly recommend you to friends and family.
- Francine & jim Ciaccia
Thank you for your feedback Mrs. Ciaccia. We strive to provide prompt, professional and courteous service to or customers. Paul is quickly becoming one of our best technicians and all of his customers feel as you do about him. We are pleased we were able to solve your garage door issues and thank you for your future recommendations.
Strongsville, OH
Very professional and honest employee..went over and above what I expected...gave me 3 options and am certain I will be happy with your product.
- Lou Bold
Thank you for your feedback Mr. Bold. We want to exceed our customers expectations. Please share your experience with others.
Broadview Heights, OH
Very professional. Did a great job installing the new garage doors.
- Rima Chehade
Thank you for your feedback Mrs. Chehade.
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Broadview Heights, OH
The service technician was prompt, professional,diagnosed and solved the problems immediately. Matt is definitely an asset to your company. Thank you!
- Bonnie Villari
Thank you reviewing your experience with Precision Door and Matt. Glad we were able solve your garage door issues.
Strongsville, OH
Excellent customer service. Tech was honest, knowledgeable and came back a second time when his first solution did not work 100% perfectly. Now my door is fixed and tech gave me his cell phone in case any other problems return. I would recommend you guys to anyone.
- Gordon Short
Thank you for reviewing your experience with Zoran Mr. Short. Our goal is 100% customer satisfaction. Please share your experience with others.
Brecksville, OH
Initially the garage door was mis-measured,but once the problem was recognized, Precision personnel did everything they could to correct it. Ryan, who installed the door was excellent and very helpful. The only thing I was surprised with was that when the final sidings were added to the door frame, they were not caulked to seal them. I will have to buy some caulking to get that piece completed.I was very pleased with the professionalism of Precision
- John Blazek
Thank you for your feedback Mr. Blazek. We apologize for any inconvenience you experienced, but are pleased we could turn a not so good experience into a good one.
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Strongsville, OH
I had Matt at my home for problems I was having opening and closing my garage door. While he initially thought that the unit was malfunctioning and he went thru a series of troubleshooting procedures until he located the issue, he never lost his cool even though it was very hot and humid. Matt was courteous and genuinely concerned about not leaving my home until I was 100% satisfied with the repairs he had made. I have had Matt at my home before and would recommend him to family and to my neighbors as someone you can trust which is really important to me. Matt is truly an asset to Precision Door.
- John Damiano
We agree that Matt is an asset to Precision Door. He is courteous and professional and really cares about his customers. We hope you will continue to be a loyal customer.
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Strongsville, OH
I was very impressed with Jason's work ethic and congeniality. He installed the new Liftmaster Belt Drive Garage Door Opener rapidly. He also installed new door rollers and cleaned up the area very well. My only concern was that neither he nor I, after he left, could get my 2000 Toyota Avalon built-in remote to work. I look forward to many years of trouble free and quiet garage door operation.
- BILL BRUTON
Thank you for your feedback Mr. Bruton. Jason does an excellent job and is very thorough.
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Independence, OH
bill was on time & very polite knowledgeable to help us. It's wonderful to see such good tech's.
- Donald Fugate
Thank you for taking time to review your experience with Bill. Prompt, professional and courteous service is the foundation we build our business on.
Strongsville, OH
Our garage door spring and cables broke on a Saturday at 11:00 am, the day before we were hosting a family picnic. I found Precision through the internet and was able to book an appointment for later that afternoon. An email was received prior to the appointment with a picture of the technician that would be coming to our house. There was a coupon on the website that provided a free service call. Jason, a very personable and knowledgeable technician, showed up early and completed the whole job in less than an hour. And we got a lifetime warranty on the spring and cables. Precision is one first class company and helped make our weekend. I highly recommend Precision.
- Catherine Poulsen
Thank you for this awesome review Mrs. Poulsen. These are the situations that allow us to really stand apart form our competitors. Our technicians are professional, knowledgeable and courteous. We value your time. We hope your family picnic was a smashing success. Thank for choosing Precision Door and please tell others about us.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Called on Saturday AM for immediate repair. Very pleased to ear that there was no extra cost for coming out on a Saturday. Another company quoted me an additional $50. I was very impressed with the emial confirmation and that the service tech changed and I received a call confirming that before he came out. He was amazing. Precision has my business moving forward. I have already told several people about your professionalism and courtesy Thanks again!
- John Zone